Why did United's customer managers miss the viral power of social media?Today companies, private and government agencies are producing their own shorts and using social media to spread their messages.
MNGT 5000 - Management
DATE: ________________________
CASE STUDY / ANALYSIS
Case Study Name: _______________________
Student Name: __________________________
Major Facts (List them):
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Major Problem (List them):
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Possible Solutions What is your approach to solving the problems listed above? Explain):
A.
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B.
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Possible Solutions (Discuss the advantage/disadvantage of solutions listed above):
Advantage A:
Disadvantage A:
Advantage B:
Disadvantage B:
Choice and Rationale (Explain your choice and why selected) - Solution A or B 5:
Solution (A or B)
6. Recommendations: (How would you proceed with the solution selected?):
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Case Study write-up should be Five (5) - Ten (10) FULL pages long, text pages with tables, illustrations, cover sheets or references are not counted as part of the 5 - 10-page requirement, 1-inch margins, double space are required. Please use the format / headings provided above when submitting your answers. Be creative, think about how you would solve the problem, and take time in the development of your answers.
The instructor will use the "norm reference" method for grading the answers to the essay test questions and the response to the case studies. The instructor will read all the answers to each essay test question or case study section and select the "best" answer to each essay test question or case study section. The "best" answer will reflect how well a student used the textbook(s) and course materials to formulate the answer to each essay test question and response to each case study section. All other answers to each essay text question will be measured against this "best" answer and the grade assigned to each essay test question will reflect this measurement. The different responses to the case study will be treated in the same manner.
All case analyses will be posted in the “Assignments” section of the World Classroom website for this course. Class assignments must be submitted before 11:59 PM Central Time on the due date. Please be aware that World Classroom will stamp each submission date/time automatically. It would be a good idea for all students to process their case studies through the “Turnitin” software system provided by Webster. Your case study / Term Paper write up cannot contain more than 15% references as compared to the internet Please be careful, I want to see your work not something taken from the internet. I would strongly suggest that you prepare your assignments using your own words and do NOT use any “AI” software to prepare your papers.
Turnitin Link: http://www.webster.edu/faculty/ppp/plagiarism.html
(http://www.webster.edu/faculty/ppp/plagiarism.html)
In Academia, the use of case studies in teaching adults can accommodate the inductive learner who responds better to examples of the principles and practices associated with academic disciplines. Moreover, the examination of scenarios depicting the application of such principles and practices in a real world setting or situation is useful in the context of critical thinking and problem solving.
In many case study assignments, students are expected to submit responses to a mitigation or resolution solution to loosely defined problem or issue. Students are expected to provide a well-organized response to a question or problem/issue. Students should offer cogent, concise, and complete responses that clearly address each question or problem/issue.