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1. Historically, the soft drink industry has been very profitable, especially for concentrate
producers (CPs) . Exhibit 4 of the case shows that the average operating profit margins of CPs is
about 30% . This can be understood by analyzing the five competitive forces of this industry. Coca -
Cola and Pepsi have established significant barriers to entry . While it would be possible for new
entrants to produce a comparable product, it would be very difficult to over come the brand
advantages of established firms due to economies of scale . For example, Exhibit 8 shows that Coke
only spent about $15 million per market share while Gatorade had to spend $38 m per share in
marketing and advertising . It appears that a large market share allowed established firms to spread
the fixed cost of advertising better. The capital requirement for develop ing a national bottling
network is also very high. For example, both Coke and Pepsi had over 100 bottlers , and each
bottling plant would cost $40m -$100m. In addition, new entrants would face limited access to
distribution channels. Established firms controlled major bottlers and had developed long -term
relationships with major distributors. Other forces will be discussed below.
2. Exhibit 4 shows that the op erating income of bottlers is only 8% (vs. 32% for CPs). This large
difference can be explained by the power of their buyers and suppliers. For CPs, their major
suppliers are not very powerful. Exhibit 4 shows that CPs only spent 22% of their revenue on
inputs (vs. bottlers’ 58%). This suggests that CPs’ suppliers are less important to them than the
suppliers of bottlers. In particular, CPs’ suppliers include prov iders of corn syrup, acid, coloring,
and caffeine. Because the commodity nature of these inputs, CPs should have multiple alternative
suppliers to choose from and negotiate reasonable prices with suppliers. In contrast, bottlers spent
a large portion of th eir revenue on concentrates alone, and they only had two major suppliers to
choose from, reflecting a high power of their suppliers. For CPs , their major buyers are not very
powerful, either. Bottlers are allowed to only buy concentrates that do not directly compete with
Coke and Pepsi’s products, leaving them with only one major supplier. In addition, a given bottler
can only serve a specific geographic territory . Because Coke and Pepsi’s bottling network covered
most regions, it ’s almost impossible for a bottler to switch between the two CPs. Although fountain
account holders like McDonald ’s have relatively larger power than bottlers, Exhibit 4 shows that
they only account for about 30% of co la sales. This suggests that CP ’s buyers have low power
overall. In contrast, 5/7 of bottlers ’ major buyers (see Exhibit 4) are powerful and large distributors.
Although cola is a major draw of traffic for these distributors, bottlers ’ major buyers typically
carry both Coke and Pepsi products and enjoy relatively high power as buyers.
3. Coke and Pepsi compete d by focusing on promoting brand names, introducing new products,
and developing their bottlers ’ networks . Because they can largely imitate each other ’s new actions,
they seemed to have restrained price competition. Specifically, Exhibit 5 shows that the price of
concentrat es has increased significantly over time. In addition, Exhibit 2 shows that both Coke and
Pepsi enlarged their market share over time. Thus, the competition between t hem seems to have
benefited both firms , pushing other compe titors out of their businesses.
4. In response to the increased threat for substitutes (i.e., non -CSDs), both Coke and Pepsi have
taken decisive steps . Both firms have become major players in the mar kets of substitutable
products. They have increased their control over their bottlers , which will allow them to d istribute
non -CSDs with g reater flexibility . In addition, both firms have developed world -class marketing
capabilities. Their significant advantages in distribution and brand equity are not easily imitable
by other firms . Their dominate positions in the CSD market would also allow them to invest
heavily in R&D and consumer research. Exhibi t 10 shows that branded non -CSDs would allow a
high profit margins comparable to CSDs. Thus, I am confident that Coke and Pepsi will sustain
their high profitability.