I need a 2000-2500 word paper on the Training program
2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 1 /1 1 S u m mary F ir s t, w e d is c u sse d t h e d ev e lo p m en t o f t r a in in g. A t t h is s ta g e, c re a tin g a p ro gra m d ev e lo p m en t p la n i s c ru cia l t o e n su re t h at e v e ry th in g t h at n eed s t o b e d on e i s d on e. T his p la n o u tli n es e v e ry th in g t h at m ust b e d on e t o p re p are f o r t r a in in g, f r o m m ate ria l a n d e q u ip m en t t o t r a in ee a n d t r a in er m an uals . C on te n t l e a rn in g p oin ts f r o m e a ch l e a rn in g o b je ctiv e n eed t o b e h ig h li g h te d t o c le a rly i d en tif y w hat n eed s t o b e l e a rn ed . T he t y p e o f t r a in in g f a cili t y c h ose n i s a ls o i m porta n t. A rra n gem en t o f t h e s e a tin g a n d c lo se n ess o f t h e t r a in er t o t h e t r a in ees s h ou ld b e a f u n ctio n o f t h e o b je ctiv e s o f t h e t r a in in g, n ot t h e d esig n o f t h e r o om . A ls o , n ois e l e v e ls f r o m a d jo in in g r o om s o r f r o m o u ts id e t h e r o om n eed t o b e d ete rm in ed b efo re c h oosin g a t r a in in g r o om . T he p ro p er t r a in in g f a cili t y t h en a llo w s t h e s e a tin g t o b e a rra n ged i n a m an ner t h at b est r e ﻐle cts w hat t y p e o f t r a in in g w ill b e t a k in g p la ce . W e e xa m in ed t h e f a cto rs t o c o n sid er w hen c h oosin g a t r a in er, a n d s p eciﻐ ic a lly a n O JT t r a in er, b eca u se o f t h e u n iq u e i s su es t h at r e v o lv e a ro u n d O JT t r a in ers . A lt e rn ativ e s t o d ev e lo p m en t o f t h e t r a in in g w ere e xa m in ed . A ft e r a ll, s o m etim es i t i s s im ply n ot v ia b le t o d ev e lo p t r a in in g. I n c a se s l i k e t h is , t h e u se o f c o n su lt a n ts , p re p ack ag ed t r a in in g, a n d o u ts id e s e m in ars c a n p ro vid e a s o lu tio n . T his i s e sp ecia lly t r u e f o r t h e s m all b u sin ess. I n t h e i m ple m en ta tio n o f t r a in in g, w e ﻐ ir s t f o cu se d o n s o m e p ra ctic a l i s su es r e la te d t o k eep in g t r a in ees’ i n te re st i n t r a in in g. U se o f i c e b re a k ers , l e a rn in g o b je ctiv e s, v a rie ty , a n d a n e xa m ple o f a t y p e o f e xe rc is e t o k eep t r a in in g i n te re stin g w as d is c u sse d . N ex t w e p ro vid ed s o m e t ip s f o r t r a in ers i n t h e e xe cu tio n o f t h e t r a in in g p ro gra m . P re p ara tio n , i m porta n ce o f t h e ﻐ ir s t i m pre ssio n , w hat t o c o n sid er a t t h e s ta rt o f t r a in in g, a n d h ow t o u se t h e p od iu m w ere a ll d is c u sse d . F in ally , s o m e t ip s o n c o m mun ic a tio n a n d h ow t o d ea l w it h c e rta in t y p es o f t r a in ees w ere p ro vid ed . T he d ry r u n a n d t h e p ilo t p ro gra m w ere d is c u sse d . B efo re i m ple m en ta tio n o f a l a rg e t r a in in g p ro gra m , i t i s u se fu l t o h av e a d ry r u n i n w hic h t h e m ate ria l i s t e ste d t o s e e h ow e ffe ctiv e i t i s . T his d ry r u n i s n ot a n a ctu al t r a in in g s e ssio n b u t a p ro ce ss o f g o in g t h ro u gh t h e m ate ria l a n d d ete rm in in g w heth er i t i s d oin g w hat y o u e x p ect i t t o . T he n ex t s te p i s a p ilo t p ro gra m i n w hic h t h e ﻐ ir s t t r a in ees g o t h ro u gh t h e t r a in in g, b u t w it h s e le cte d s u p portiv e t r a in ees, s o t h ey c a n s p re a d t h e w ord a b ou t t h e t r a in in g p ro gra m i n a p osit iv e m an ner. A ls o , c o n str u ctiv e f e ed back f r o m t h e t r a in ees i s s o li c it e d t o p ut t h e ﻐ in is h in g t o u ch es o n t h e p ro gra m b efo re i t i s f o rm ally l a u n ch ed . F a b ric s, I n c., D eve lo p m en t P hase R eca ll t h at i n t h e d esig n p hase f o r F ab ric s, I n c., w e d ev e lo p ed o b je ctiv e s. T he o u tp ut f r o m t h e d esig n w as a n e xa m in atio n o f t h e v a rio u s m eth od s o f i n str u ctio n a n d f a cto rs t h at a ffe ct l e a rn in g a n d t r a n sfe r. T hese o u tp uts a re n ow t h e i n puts i n to t h e d ev e lo p m en t p hase o f t r a in in g. T he p ro ce ss i s t o d ev e lo p a n i n str u ctio n al s tr a te g y, w hic h l e a d s t o a p ro gra m d ev e lo p m en t p la n . T he p ro gra m d ev e lo p m en t p la n i n clu d es d ev e lo p in g i n str u ctio n al m ate ria l, o b ta in in g n eed ed i n str u ctio n al e q u ip m en t a n d f a cili t ie s, c re a tin g o r o b ta in in g t r a in ee a n d t r a in er m an uals ( if a p pli c a b le ) a n d s e le ctin g a t r a in er. F o llo w in g a re p artia l e xa m ple s o f s o m e o f t h ese o u tp uts , s ta rtin g w it h t h e i n str u cto r’s m an ual. 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 2 /1 1 I n str u cto r’s M an ual F ir s t w e w ill p ro vid e a s e ctio n o f t h e i n str u cto r’s m an ual t h at w ill t a k e y o u t h ro u gh t h e s ta rt o f t h e a ctiv e l i s te n in g t r a in in g. T his w ill l e a d i n to t h e p ra ctic e s e ssio n s f o r a ctiv e l i s te n in g f o llo w ed b y a n e xa m ple o f t h at m ate ria l. 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 3 /1 1 I n str u cto r’s N ote s T im in g P oin ts t o b e C ove re d R efe re n ce T he q u estio n b ein g a sk ed i s t o g et t h e t r a in ees’ a tte n tio n a n d i n vo lv e m en t i n d ete rm in in g t h e n eed t o l e a rn h ow t o l i s te n . 2 0 m in A sk t h e q u estio n “ W hy d o w e n eed t o a tte n d a t r a in in g s e ssio n o n h ow t o l i s te n ?
A ft e r a ll, l i s te n in g i s a n atu ra l t h in g, r ig h t? ” A s y o u g et t r a in ee i n vo lv e m en t, r e co rd t h eir r e sp on se s o n a n e a se l s h eet. W hen i d ea s h av e b een e x h au ste d , e xa m in e t h e s h eet, c o m pare i t t o t h e p re p are d e a se l, a n d d is c u ss a n y t h at h ad n ot b een t h ou gh t o f b y t h e t r a in ees. T ap e b oth t o t h e w all n ex t t o e a ch o th er. E ase l p oin ts t e n d t o b eli e v e t h at w e h av e t h e c o rre ct a n sw er s o w hy l i s te n t o o th ers ; t h ey n eed t o l i s te n t o u s m essa g e o ve rlo ad , t o o m uch g o in g o n a t o n ce > beli e v e t h at t a lk in g i s m ore i m porta n t l i s te n in g i s t h e r e sp on sib ili t y o f t h e l i s te n er l i s te n in g i s a p assiv e a ctiv it y E ase l 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 4 /1 1 I n str u cto r’s N ote s T im in g P oin ts t o b e C ove re d R efe re n ce N ow a sk f o r a v o lu n te er t o p la y a p eer o f y o u rs a t a m eetin g. W hen y o u h av e s o m eo n e, s e t u p t h e s c e n ario o f y o u t w o s it tin g i n a r o om w ait in g f o r o th ers t o s h ow u p f o r a m eetin g. P ro gre ss o n t h e t a sk h as b een s lo w b u t s u re . A sk t h em t o r e sp on d t o w hat y o u s a y a s t h ey w ou ld i n a r e a l s it u atio n . S ay “ O K, n ow i t i s t im e f o r p ra ctic e . I a m h an din g o u t i n str u ctio n s f o r t h e p ra ctic e s e ssio n s u sin g P ers o n 1 , 2 , 3 ; i t i s t it le d H an dou t 1 . N ow g o t o I n str u ctio n S h eet 1 , a n d r e a d t h e i n str u ctio n s t o t h e t r a in ees. T he v o lu n te er w ill a n sw er a s m ost p eo p le d o i n s it u atio n s l i k e t h is a s t h ey m ove d ir e ctly t o d ea li n g w it h t h e i s su e. R esp on se s w ill l i k ely b e s o m eth in g l i k e t h e f o llo w in g: S o w hat s h ou ld w e d o a b ou t i t ? W e h av e m ad e s o m e p ro gre ss.
I t ’s n ot a s b ad a s a ll t h at A ft e r t h ey r e sp on d, p oin t o u t t o a ll t h at t h is i s a t y p ic a l r e sp on se , a s m ost p eo p le m ove t o w ard t r y in g t o a d dre ss t h e c o n ce rn i n s o m e w ay. P oin t o u t t h at w hat y o u n eed t o d o i s p ro vid e s u p port t h ro u gh a ctiv e l i s te n in g ﻐ ir s t, t h en m ove t o d ea l w it h t h e p ro b le m . 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 5 /1 1 I n str u cto r’s N ote s T im in g P oin ts t o b e C ove re d R efe re n ce G iv e v o lu n te er t h e s ta te m en t t o r e a d , a n d a sk t o r e v e rs e t h e r o le s a n d s a y t h at s a m e s ta te m en t t o y o u . W hen t h ey r e a d t h e s ta te m en t, r e sp on d s o m eth in g l i k e “ S o y o u a re s a y in g t h at w e a re w astin g o u r t im e a t t h ese m eetin gs?” H an dou t w it h s ta te m en t o n i t N ow a sk f o r v o lu n te ers . T o e a ch o n e s a y o n e o f t h e f o llo w in g s ta te m en ts . T hen p ro vid e f e ed back a s t o i t s e ffe ctiv e n ess r e ga rd in g a ctiv e l i s te n in g. .
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. I d o n ot w an t t o w ork w it h B ill o n a n y m ore p ro je cts ; h e n ev e r d oes h is s h are .
Y o u a re a lw ay s g iv in g m e u n sc h ed ule d w ork . I c a n ’t g et i t d on e. W e t r ie d t h at l a st y e a r, a n d i t d id n ot w ork , s o l e t’s n ot g o t h ere a ga in . N ow y o u a re g o in g t o p ro vid e t h e t r a in ees w it h t h e o p portu n it y t o p ra ctic e t h eir n ew s k ill. Y o u w ill n eed I n str u ctio n S h eet 1 t o r e a d f r o m a n d H an dou t 1 t o g iv e t o t r a in ees w hile y o u r e a d t h e i n str u ctio n s f r o m I n str u ctio n S h eet 1 . S ay “ O K, n ow i t i s t im e f o r p ra ctic e . I a m h an din g o u t i n str u ctio n s f o r t h e p ra ctic e s e ssio n s u sin g P ers o n 1 , 2 , 3 ; i t i s t it le d H an dou t 1 . N ow g o t o I n str u ctio n S h eet 1 , a n d r e a d t h e i n str u ctio n s t o t h e t r a in ees. T his i s t h e e n d o f t h e i n str u cto r’s m an ual e xa m ple 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 6 /1 1 T he p re ce d in g e xa m ple i s a s a m ple o f w hat s h ou ld b e c o n ta in ed i n a n i n str u cto r’s m an ual. N ow l e t’s t u rn t o i n str u ctio n al m ate ria l. I n str u ctio n al M ate ria l P art o f t h e t r a in in g i s g o in g t o i n vo lv e t r a in ees p ra ctic in g a ctiv e l i s te n in g s k ills t h ey h av e b een t a u gh t. F o llo w in g a re t h e i n str u ctio n s f o r t h is ( In str u ctio n S h eet 1 ) a n d a s a m ple o f t h e e xe rc is e “ P ers o n 1 , 2 , 3 ,” w hic h i s a n e xe rc is e d esig n ed t o p ro vid e t r a in ees w it h p ra ctic e s it u atio n s w here t h ey c a n u se t h e n ew s k ill. I n str u ctio n S h eet 1 ( In str u cto r r e a d s t h is t o t r a in ees) “ N ow t h at y o u h av e s e en h ow t o u se a ctiv e l i s te n in g i n y o u r r e sp on se , w e a re g o in g t o g iv e e v e ry o n e a n o p portu n it y t o p ra ctic e t h is s k ill. T o d o t h is , w e a re g o in g t o p ut y o u i n to g ro u p s o f t h re e t r a in ees. E ach p ers o n i n t h e t r ia d w ill h av e a s h eet l a b ele d “ P ers o n 1 ,” “ P ers o n 2 ,” o r “ P ers o n 3 .” N ow l o ok a t t h e A ctiv e L is te n in g E xe rc is e I n str u ctio n s I h av e j u st h an ded o u t t it le d H an dou t 1 , a n d f o llo w a lo n g w hile I r e a d i t o u t l o u d .” T he t r a in er n ow r e a d s t h e i n str u ctio n s f r o m t h e s h eet ( H an dou t 1 ) g o in g d ow n t o t h e t h ir d s it u atio n ( S it u atio n C ) a n d t h en a sk s i f e v e ry o n e u n ders ta n ds o r h as a n y q u estio n s. O nce t h e t r a in er i s s a tis ﻐie d t h at e v e ry o n e u n ders ta n ds t h eir r o le s, s h e p uts t h em i n g ro u p s o f t h re e a n d h an ds o u t t h e P ers o n 1 , 2 , 3 s h eets , o n e t o e a ch o f t h e t h re e p ers o n g ro u p s, a ga in a sk in g “ A re t h ere a n y q u estio n s?” F o llo w in g a re t h e i n str u ctio n s t h at a re h an ded o u t f o r t h e e xe rc is e “ P ers o n 1 , 2 , 3 .” H AN D OUT 1 A ctiv e L is te n in g E xe rc is e I n str u ctio n s I n it ia to r: B eg in s t h e e xe rc is e w it h a c o n ﻐli c t‑p ro vo kin g s ta te m en t. A ctiv e L is te n er: R ece iv e s t h e s ta te m en t f r o m t h e i n it ia to r a n d p ro vid es a n a p pro p ria te r e sp on se . O bse rv e r: W atc h es t h e i n te rc h an ge b etw een t h e i n it ia to r a n d t h e a ctiv e l i s te n er. A ft e r c o m ple tio n , t h e o b se rv e r g iv e s f e ed back r e ga rd in g t h e a p pro p ria te n ess o f t h e a ctiv e l i s te n er’s c o m men t. N OTE: Y o u h av e a n e xa m ple o f a n e ffe ctiv e a ctiv e l i s te n in g r e sp on se t o t h at s it u atio n , s o a s a n o b se rv e r y o u c a n c o ach t h e a ctiv e l i s te n er i f n ece ssa ry . E ach g ro u p m em ber w ill b e a lt e rn atin g a m on g t h e t h re e r o le s! 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 7 /1 1 S it u atio n P erso n 1 P erso n 2 P erso n 3 A I n it ia to r A ctiv e L is te n er O bse rv e r B O bse rv e r I n it ia to r A ctiv e L is te n er C A ctiv e L is te n er O bse rv e r I n it ia to r D I n it ia to r A ctiv e L is te n er O bse rv e r E O bse rv e r I n it ia to r A ctiv e L is te n er F A ctiv e L is te n er O bse rv e r I n it ia to r A nd s o f o rth F o llo w in g a re t h e h an dou ts f o r t h e t h re e p ers o n g ro u p s. E ach p ers o n i n a g ro u p w ill r e ce iv e P ers o n 1 , 2 , o r 3 . P erso n 1 S it u atio n 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 8 /1 1 A P ers o n 2 i s t h e A ctiv e L is te n er P ers o n 3 i s t h e O bse rv e r Y o u A re T he I n it ia to r Y o u r b oss j u st ﻐ in is h ed g iv in g y o u a l e ctu re f o r n ot b ein g a t t h e j o b s it e . Y o u s ta rt. S ay a n grily : “ H OW C O M E Y O U N EV ER W AIT T O H EA R M Y S ID E O F T H E S T O RY. Y O U J U ST A SSU M E I ’M I N T H E W RO NG.” B P ers o n 2 i s t h e I n it ia to r P ers o n 3 i s t h e A ctiv e L is te n er Y o u A re t h e O bse rv e r T he a ctiv e l i s te n er i s m eetin g w it h a s u bord in ate r e ga rd in g t h eir p erfo rm an ce . T he l i s te n er h as j u st t o ld t h e s u bord in ate t h at h er p erfo rm an ce i s a v e ra g e. L is te n a n d p ro vid e f e ed back R esp on se e xa m ple : “ Y O U’R E S A Y IN G I R AT ED Y O U L O W ER T H AN W HAT Y O U D ESE R V E.” C P ers o n 2 i s t h e O bse rv e r P ers o n 3 i s t h e I n it ia to r Y o u A re T he A ctiv e L is te n er A g ro u p o f e q u al‑ le v e l m an ag ers a re m eetin g o n a p ro je ct. Y o u b eli e v e t h at t h ese m eetin gs n eed s o m e s tr u ctu re , s o y o u h av e t a k en c o n tr o l o f t h e m eetin gs. L is te n , t h en r e sp on d t o t h e c o m men t b y s a y in g: P erso n 2 S it u atio n 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 9 /1 1 A P ers o n 1 i s t h e I n it ia to r P ers o n 3 i s t h e O bse rv e r Y o u A re t h e A ctiv e L is te n er Y o u j u st r e p rim an ded y o u r s u bord in ate f o r n ot b ein g a t t h e j o b s it e . L is te n , t h en r e sp on d t o c o m men t b y s a y in g: B P ers o n 3 i s t h e A ctiv e L is te n er P ers o n 1 i s t h e O bse rv e r Y o u A re t h e I n it ia to r Y o u h av e j u st b een t o ld t h at y o u r p erfo rm an ce r a tin g f o r t h e y e a r i s a v e ra g e. Y o u a re a n gry . S ay a n grily : “ Y O U O NLY R AT ED M Y P ER FO RM AN CE A S A V ER AG E. T H AT ’S R ID IC U LO US. I A M 1 0 T IM ES B ET TER T H AN A N Y O F T H E O TH ER S I N M Y D EPA RT M EN T.” C P ers o n 1 i s t h e A ctiv e L is te n er P ers o n 3 i s t h e I n it ia to r Y o u A re t h e O bse rv e r A g ro u p o f e q u al‑ le v e l m an ag ers a re m eetin g o n a p ro je ct. T he a ctiv e l i s te n er b eli e v e s t h at t h e m eetin gs n eed ed s o m e s tr u ctu re a n d t o ok c h arg e. L is te n a n d p ro vid e f e ed back . R esp on se e xa m ple : “ S O Y O U A R E S A Y IN G T H AT W HEN I B EH AV E T H IS W AY, I ’M A CT IN G T O O M UCH L IK E A B O SS.” P erso n 3 S it u atio n 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 1 0/1 1 A P ers o n 1 i s t h e I n it ia to r P ers o n 2 i s t h e A ctiv e L is te n er Y o u A re t h e O bse rv e r T he a ctiv e l i s te n er j u st r e p rim an ded a s u bord in ate f o r n ot b ein g a t t h e j o b s it e . L is te n a n d p ro vid e f e ed back . R esp on se e xa m ple : “ S O Y O U’R E S A Y IN G I N EV ER G AV E Y O U T H E O PPO RT U N IT Y T O P R ESE N T Y O UR P O IN T O F V IE W .” B P ers o n 1 i s t h e O bse rv e r P ers o n 2 i s t h e I n it ia to r Y o u A re t h e A ctiv e L is te n er Y o u a re m eetin g w it h a s u bord in ate r e ga rd in g t h eir p erfo rm an ce . Y o u h av e j u st t o ld t h e s u bord in ate t h at t h eir p erfo rm an ce w as a v e ra g e. L is te n , t h en r e sp on d u sin g d eco d in g a n d f e ed back . C P ers o n 1 i s t h e A ctiv e L is te n er P ers o n 2 i s t h e O bse rv e r Y o u a re t h e I n it ia to r A g ro u p o f e q u al‑ le v e l m an ag ers a re m eetin g o n a p ro je ct. O ne o f t h ese p eo p le h as j u st t a k en c o n tr o l o f t h e m eetin g, a n d y o u d on’t l i k e i t . Y o u s ta rt. S ay a n grily : “ Y O U’R E C O NTRO LLIN G T H ESE M EET IN GS L IK E Y O U W ER E T H E B O SS. W E A R E A LL E Q UA L H ER E A N D I A M S IC K A N D T IR ED O F Y O U A CT IN G L IK E T H E B O SS.” A nd s o f o rth 2 /6 /2 017 P rin t h ttp s://c o nte nt.a sh fo rd .e du/p rin t/A U BU S680.1 6.1 ?se ctio ns= i1 1 9& co nte nt= all& clie ntT o ke n= 9e3d179b4 01cb d72a bebfb f1 48a17ce 5& np= i1 1 9 1 1 /1 1 W e w ill r e tu rn t o F ab ric s, I n c., i n t h e n ex t c h ap te r ( e v a lu atio n ) t o c o m ple te t h e e xa m ple . A s y o u m ig h t e x p ect, s im ila r e xe rc is e s a p pea r i n t h e e v a lu atio n c h ap te r t h at a re d esig n ed t o m ea su re h ow m uch l e a rn in g t o ok p la ce .