Using the information you have identified through your needs assessment, learner analysis, contextual analysis, performance objectives, and instructional strategy, select, modify, and/or develop a plan for appropriate Instructional Materials

Information Categories

Data Sources

Learner Characteristics

1. Entry skills

Interviews and Observations, Pretest

*All HR personnel

*HR divisional liaisons

Most of the learners within the HR division are new and will general knowledge of the system. Others within the team have only used the system for basic tasks and have not been exposed to the full capacity of the different systems.

2. Prior knowledge of topic area

Interviews, Observations,

Pretests: Same as above.

Learners may be a little apprehensive at first because of the limited exposure to the system and corresponding SOPs.

Analyzing Learner Characteristics

3. Attitudes toward content	Interviews and Observations and Questionaire	The learner will be open to acquiring the skills necessary to be more proficient in their job duties. Lack of knowledge has been a huge obstacle especially to new employees.
4. Attitudes toward potential delivery system	Same as above	The learner would prefer to have both lecture and hands on application using the system. There may be some resistance to using technology, but adding relevant real life scenarios for the learner to work through would help to ease resistance.
5. Motivation for instruction (ARCS)	Same as above	Learners want to be successful in their jobs and feel confident that they are providing the performance outcomes necessary to be a high performer. This will serve as a source of positive motivation to successfully complete the training and acquire the necessary skills.
6. Educational and ability levels	Test and observation	All learners must successful pass all modules and key transactions according to corresponding SOPs
7. General learning preferences	Interviews and Observations	Learners will prefer to have a combined teaching approach of lecture, practical application, and small group learning
8. Attitudes toward training organization	Interviews and Observations	Learners generally have a positive attitude toward the organizational and leadership. They will likely see training as a source of support and commitment to their success.
9. General group characteristics	Interviews and Observations: Same as above.	Age ranges from 25 -50 with a variation of race, gender, and educational level. The size of the class would be 12-18.