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Page 1 May 2015 Haitham H ani Arafat [email protected] Kuwait Mobile: +965-9973 -7190 PERSONAL: NATIONALITY: AMERICAN DATE OF BIRTH: NOV. 20, 1965 MARITAL STATUS: MARRIED , ( With 3 Children ) CAREER Strategic Planning & Management , Financial Investments & Planning, INTERESTS: Business Process Re- engineering, and Quality Assurance Managemen t.

EDUCATION: Graduate Studies - Engineering Management Emphasis: Quality Control & Reliability University of Massachusetts Amherst, Massachusetts, USA January 1993 – June 1994 B.S.-Industrial Engineering B.S.-Economics Kansas State University Iowa State University Manhattan, Kansas, USA Ames, Iowa, USA December 1990 December 1987 GRADUATE Advanced Industrial Management Advanced Engineering Economics COURSE Advanced Financial Management Advanced Quality Management HIGHLIGHT : Advanced Behavioral Management Statistical Quality Control Advanced Marketing Management Managing Organizational Change P ROFESSIONAL H IGHLIGHTS : An experienced CEO / General Manager and Operations professional with 24 plus years of knowledge and experience of the commercial, financial and operational requirements of international businesses. Experienced in Fashion Retail, food industry, FMCG, Oil & Gas , contracting, Real Estate, automotive , electrical and steel industries .

Have strong problem solving and analytical abilities at a strategic and functional level .

Extremely credible and results orientated professional with the drive and desire to take the business to the next level. PROFESSIONAL Certified Quality Management System Lead Auditor by (IRCA -UK) CERTIFICATION Approved Environmental Management System Lead Auditor by (URS -UK) Approved Health & safety Management System Lead Auditor by (URS -UK) Approved Information Security Management System Lead Auditor by (URS -UK) Certified Six sigma Black Belt Master by ( URS -UK) Certified Valuation Analyst by ( IA CVA- Canada) –International Association of Consultants, Valuators, and analysts PROFESSIONAL Successfully managed to get more than 150 companies from all types of industries to be CONSULTANCY certified in different management systems schemes through full training of staff, restructuring of organizations, Information systems integerations, developing Key Peformance Indicators / ( KPIs), Balanced Score Cards, documentation and implementation of vision, missions, business strategies, procedures and work instructions. Page 2 May 2015 WORK EXPERIENCE: Group General Manager 1/2016- Present Abdul Hamid Almutawa Sons Group ( General Trading & Contracting - Wholesale and retail sales of Automotive Tires & spare parts , Auto repair & body shops, Carwash Stations) and Real estate development. Shuwaikh, Kuwait • Provide strategic leadership for the group by working with the Board and division h eads to establish long-range goals, strategies, plans, and policies. • Responsible for all day -to-day operations to achieve group’s long and short term plans. Group General Manager Key Accountabilities: Planning and Management • Collaborates with the board to define and articulate the organization’s vision and to develop strategies for achieving it. • Creates annual operating plans that support strategic direction set by the board and assist the Divisional Heads with the development of long range and annual plans, with the evaluation and reporting of progress on plans. • Develops and monitors strategies for ensuring the long-term financial viability of the group. • Develops future leadership within the group. • Promotes a culture that reflects the group ’s values, encourages good performance, and rewards productivity. • Creates and maintains procedures for implementing plans approved by the board of directors. • Ensures that staff and board have sufficient and up-to -date information. • Evaluates the group and the manager ’s performance on a regular basis. Financial and Administrative management • Provide recommendations regarding investments and cash strategies. • Oversee preparation of annual budget, regular variance statements and annual audit. • Provide vision regarding overall financial health of the group. • Pro vide vision and leader ship in long - range fiscal planning to ensure the continuity and solvency of the group. • Provide recommendations regarding effective utilization of long and short term debt, including refinancing and purchasing/sales. • Oversees managers in developing annual budgets that support operating plans and submits budgets for board approval. • Provides prompt, thorough, and accurate information to keep the board 5/2014- 12/2015 Almatrood Sons Group of companies (Holding company) ( An FMCG food manufacturer with three plants: Bakery, Dairy & Beverages /Water, and Food Powder products ) & Real estate Development. Dammam , Saudi Arabia Page 3 May 2015 appropriately informed of the organization’s financial position. • Ensure appropriate business management practices (documents, analytical information where required, communication notations, etc.). • Maintain general oversight and insure accuracy of records including A/R, A/P, Inventory, etc. • Assist in development of forms a nd tools to increase group efficiency and risk management. Managing Director * Has full P& L responsibility and fully accountable for Sales, Marketing, Product design & development, 4/2013- 4 /2014 Green Wing Co. (Anotah) ( A Fashion retailer of Multi brands Garments, Shoes And Accessories ) Salmiya, KUWAIT Finance, HR, IT, Manufacturing and Distribution functions of more than 40 shops all around the GCC , and a Garment factory in China , and a design office in Turkey .

* Directing strategy towards the profitable growth and operation of the company .

* Developing strategic operating plans that reflect the longer -term objectives and priorities established by the company owners * Ensuring that the business objectives and performance standards are well understood by all employees * Motivates and leads mana gement team to consistently deliver an uplifting experience for the customer. * Ensures all company policies, standards and procedures are communicated effectively and are implemented, maintained and followed in a consistent manner. * Executes full -cycle performance management process for all management team . * Effectively communicates strategy and direction in alignment with company initiatives to all departments managers . * Managing and monitoring the financial results against plans and budgets * Taking remedial action where necessary and informing the owners of significant changes. General Manager * Had full P&L responsibility and fully accountable for Sales, Marketing, 9/2011- 11/2012 Petra Food M anufacturing Co. ( An FMCG food manufacturer of Ice cream, Bakery , Dairy, Cheese, and Juice products) Sabhan, KUWAIT Finance, HR, IT, Manufacturing and Distribution functions. * Provide d leadership and direction to all functions of the company; * Formulated and executed company's strategic plan; * Establish ed and led execution of operation strategy; * Set and achieved key performance targets for: sales, delivery, cost, expenses and other measurements of operational performance; * Support ed and led company products sales, growth and continuous cost & quality improvements in the business; * Managed all sales related activities covering setting and strictly monitoring of sales targets an d ensures accurate delivery of products in all sales channels; Page 4 May 2015 * Ensure d timely collection of company’s money from the market. Developed plan to minimize expiry products from the market; * Minimize d sales returns/damaged goods and short expiry goods by m onitoring returns, developing a depletion plan and avoiding overstocking the points of sales .

Managing Director / CEO 3/1999 - 8/2011 Specialized Industrial & Management Systems Co. ( An Industrial, Management, Financial, Economic and IT Consulting & Training & Vocational education Co.) Kuwait City, KUWAIT * Direct and manage the overall consulting & training affairs with 100+ full time employees .

* Founded sims Academy and won several educational tenders with the ( Public Authority of Applied education and training) for a period of 6 years, out of which around 3000 femal students were granted a two year diplomas in : Banking, Financial Markets, IT, Management, Accounting, M arke ting, Customer service, etc. * Developed & implemented Strategic business plan that led to doubling the turover every 3 years. * Recruited, hired and trained a professional team of consultants and trainers. * Helped a wide range of companies in the Middle East to improve their business performance .

* Coached and mentored a large list of top managers from companies in Oil & Gas, Contracting, manufacturing, Financial, telecomunications, retail, FMCG, and service sectors.

* Successfully managed to get more than 150 companies from all types of industries to be certified in different management systems schemes through full training of staff, \ restructuring of organizations, Information systems integerations, developing Key Peformance Indicators (KPIs), Balanced Score Cards, documentation and implementation of vision, missions, business strategies, procedures and w ork instructions.

Operational Developmen t Director 9/2008 - 9/2009 Mushrif trading & contracting Co. ( O ne of the leading civil construction companies in the Gulf Region) Al Rai, Kuwait * Direct and manage the overall business of the 3 plants: Ready Mix Concrete , Asphalt, and Cut & bend - fabrication of steel reinforcement .

* Coahed , trained, and mentored all the project managers on the professitional techniques of project management. * Established and monitored all the KPIs and targets for all company divisions. * Improved the overall performace of the company by establishing and implementing quality , safety, and environmental management systems ( ISO 9001, OSHAS 18001, and ISO 14001). * D esign ed and managed the development of organizational and individual programs that result ed in an effective and efficient workforce and organization. * Provided organizational development initiatives and effective performance consulting for both departmental and high -level, complex enterprise -wide projects and initiatives. * Responsible for strategic vision and goal development, needs assessment and diagnosis, r ole and responsibility clarification, leadership and team development, coaching, and design and implementation of process and performance interventions. * Responsible for development and management of career development, training, mentoring, change management and job rotation and or growth programs. * C ollaborated closely with Executive management, HR, department clients, and project team members to ensure alignment and integration of strategies, projects and programs for successful implementation and res ults. Assistant General Manager - Technical & Commercial Affairs 10/94 – 2/99 Page 5 May 2015 Electrical Boards Manufacturing Co. ( A manufacturer of Switch Gear / electrical products ) Sabhan, KUWAIT * Managed 3 plants with a team of 8 division managers and with a staff over 400+ employees. * Had overall operations management responsibility above the following divisions: Sales & Marketing, Design Engineering, Research & Development, Production, Quality, Logistics & Materials, Purchasing, and Management Information Systems (MIS). * Doubled the company turnover within 4 years, and improved profit margin by 20% per year. * Restructured all operations and improved effeciency and effec tiveness by more than 30%. * Standarized 80% of all products and reduced manufacturing and business cycle time by more than 30% Statistical Process Control Manager 2/93 - 10/94 Trayer Products, INC. ( A manufacturer of screw machine products ) Elmira, New York , USA * Managed a full compay wide integration of a compurtized Quality information management system.

* Supervised and guided a staff of SPC coordinators & auditors. * Responsible for the quality improvement program & SPC training. * Performed supplier quality audits on regular basis. * Performed SPC data analysis, machine/process capability studies, and gauge R&R studies. * Served as an in- house consultant to quality issues related to SPC applications & problem -solving techniques. Process Engineer Supervisor 5/92 - 1/93 Electro-Wire Products, INC. (A manufacturer of wiring harnesses ) Trucks & Industrial Products Group Junction City, Kansas, USA * Supervised and guided a staff of process planners. * Coordinated all engineering changes and deviations with the customer quality and engineering departments. * Assisted corporate sales with costing of new parts, delivery and tooling. * Developed process control plans and FMEAs. * Coordinated the performance of tooling transfers, production routing reviews and revisions, and blue print interpretation. * Reviewed weekly management reports to investigate and take corrective actions with respect to production variance hours and unusually high or low utilization figures. * Served as an in- house consultant to manufacturing personnel in a variety of manufacturing problems .

Industrial Engineer ing Manager 10/91 - 4/92 Electro-Wire Products, INC. * Developed and recommended engineering procedures which best facilitated the efficient operations of the engineering department. * Conducted periodic methods analysis and recommended methods improvements, quality improvements, machine and tool modifications and design. Page 6 May 2015 * Directed the design of all jigs and fixtures, supplementary equipment, warehouse racks, equipment alterations for the manufacturing department. * Supervised the fabrication of all samples/prototypes, maintained and monitored records. Quality Control Manager 4/91 - 10/91 Electro-Wire Products, INC. * Directed the quality control departmental staff and their activities. * Provided training to all plant personnel in quality systems, data collection and analysis, statistical methods, problem solving techniques and quality costs. * Worked closely with customer and corporate quality manager in the planning and implementation of quality assurance goals. * Worked with purchasing and vendors to resolve problems with incoming materials. Plant Industrial Engineer 10/90 - 3/91 Electro-Wire Products, INC. * Developed, documented and installed general manufacturi ng and in-process material handling methods. * Conducted time studies and generated labor and material usage standards. * Developed and provided implementation assistance with plant, office and work place layout. * Performed statistica l and operations research analyses. Production Supervisor 2/88 - 9/90 Electro-wire Products, INC. * Supervised the activities and personnel of the second shift molding and forming departments. * Trained the operators & set -up people on the proper standard operating procedures. * Evaluated the performance, efficiency, and productivity of the operators. LANGUAGES: Fluent in Arabic and English PROFESSIONAL AFFILIATIONS: Member in IMA, Insti tute of Management Accountants, USA Member in IACVA, International Association of Consultants, Valuators, and analysts Member in IIE; Institute of Industrial Engineers, USA. Member in ISSSP; Inernational Society of Six Sigma Professionals, USA. Member in ASQ; American Society for Quality, USA. Member in APICS; American Production & Inventory Control Society, USA. Member in NCS; Numerical Control Society , USA. Member in the American Business Council (ABC) - Kuwait Chapter. Member in the Kuwait Engineering Society. PROFESSIONAL - Taught the following training courses through PROJACS: LECTURES: - Topic: ISO 9000- Internal Quality Auditing - Kuwait, April ‘97 - Topic: TPM - Total Productive Maintenance - Kuwait, Oct. ‘97 - Topic: Pricing For Profit - Activity Based Costing - Kuwait, May ‘98 - Topic: TPM - Total Productive Maintenance - Kuwait, February ‘98 - Topic: TQM - Total Quality Management ( Arabic ) - Saudi Arabia, Sept. ‘98 - Topic: TPM - Total Productive Maintenance - Saudi Arabia, Sept. ‘98 - Topic: TPM - Total Productive Maintenance - Saudi Arabia, March ‘99 - Guest Speaker at Indian Embassy - Kuwait, Oct. ’98 Page 7 May 2015 On Engineers’ Day Celebration – Hosted by The Institution of Engineers( India ) Topic: Upgrading Professional Practices Through Total Quality - Taught the following training courses through Intech Solutions & Management Co. : - Topic: ABB- Activity Based Cash Flow Planning & Budgeting- Beirut, Lebanon, June ’99 - Topic: Design & Applications For Procedures & policies – Dubai, Sept ’99 - Topic: IT Project Management – Dubai, Oct. ’99 - Topic: Organizational Quality Management Systems – Dubai, Oct. ‘99 - To pic: Activity Based Cash Flow Planning & Budgeting – Dubai, Oct. ’99 - Topic: Financial Analysis & Evaluation – Dubai, Oct. ’99 - Topic: Logistics Management – Dubai, Nov. ’99 - Topic: Logistics Management – Kuwait, Nov. ’99 - Topic: Effective Inventory Planning & Stock Control – Dubai, May. 2000 - Taught the following training courses through OUDA -UNDP , Egypt : - Topic: Certified Quality Management Expert (CQME) – Cairo – 6 th of October City From: Feb. 2000 To June 2000 ( 8 ti mes) - Topic: Certified Management Representative (CMR) – Cairo – 6 th of October City From: April 2000 to June 2000 ( 2 Times) - Taught the following training course through KFAS -Kuwait : - Topic: Advanced Quality & Productivity Management Techniques, May 2001 - Topic: Strategic Industrial Planning, April 2010 - Topic: Managing Production Lines, Oct 2010 - Taught the following training course through SIMS: - Topic: Advanced E -Marketing strategies , November 2001 - Topic: Information Security Management , Feb. 2002 - Topic: IT project Management, March 2002 - Topic: Advanced Marketing Strategies, September 2002 - Topic: Purchasing Materials & Warehouse Management, November 2002 - Topic: Stores Operations & Cost Effective Inventory Control, Dec. 2002 - Topic: Suppl y Chain & Logistics Management, Jan 2003 - Topic: Understanding of HACCP Food Safety Management, March 2003 - Topic: Total Quality Management , September 2003 - Topic: Understanding Forex Trading, October 2003 - Topic: Advanced Techniques in Forex Trading, Jan 2004 - Topic: Six Sigma Quality, March 2004 - Topic: Certified Quality Manager, April 2005 - Topic: Standarization of work through time & motion study, Sept. 2005 - Topic: Excellence in Customer service, Dec. 2006 - Topic: Activity Based Management, March 2007 - Topic: Advanced Performance Improvement Techniques using Six Sigma, May 2007 - Topic: Six Sigma Black Belt BOK Review, Aug 2008 - Topic: Seven Habits of highly effective people, Nov 2008 - Topic: PMP (Proj ect Management Professional) BOK Review, Jan 2009 - Topic: CMA (Certified Management Accountant) BOK Review, Nov 2009 (8 month)