IT Final Milestone Paper

IT 520 Milestone Three Guidelines and Rubric : Trai ning Refer to the case study (BOLDFlash : Cross -Functional Challenges in the Mobile Division) and the artifact documents (located in the Assignment Guidelines and Rubrics folder in Blackboard) for this and all other milestones related to the final project . Submit a two -part document. In the fir st part, you will submit a written report in which you will:  Select the methods for communication and collaboration that best fit your area of focus and implement them as training for the Mobile Division management team. You will select a specific techni cal communication artifact from the ones provided that is related to your area of focus to use in the training, and you will apply your guidelines to the audience identification, critique, adaptation, and explanation.  Determine the target audience of the c ommunication . From the case study and artifacts provided, what characteristics can you identify about your target audience, such as their perspectives, backgrounds, and organizational agenda ?  Determine the intended message that needs to be delivered . What pertinence does that message hold for the intended audience? In other words, why does the message matter for the target audience?  Determine how successful the technical communication will be in delivering the intended message. Will the necessary informati on reach the target audience? Why or why not? How can you tell?  Identify the key steps of your framework. Keep in mind the various audiences that need the information. Remember that your guidelines need to be detailed , easy to follow , and accurate to ensure that the resulting communications are successful. In the second part, you will submit either a written report or a training video (or both) in which you:  Exemplify the training by taking an existing communication practice in your area of focus and adapt ing the technical communication practice to more successfully meet the needs of the target audience you identified. Be sure to apply the guidelines that you established.  Explain what you did to adapt the communication practice and the reasoning for your c hanges. This will serve as the explanation to the team so that they understand the greater context of the adaptation. Be sure to explain how the guidelines you have established were applie d. Specifically the following critical elements must be addressed:  Target audience  Message  Critique  Adaptation  Explanation Rubric Guidelines for Submission: Your written report must follow these formatting guidelines: double spacing, 12 -point Times Ne w Roman font, one -inch margins, and APA -style citations . Page length requirements: 6–8 pages , not including the cover page and reference page . Instructor Feedback : This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more in formation, review these instructions . Critical Elements Exemplary (100% ) Proficient (90% ) Needs Improvement (70% ) Not Evident (0% ) Value The Training: Target Audience Meets “Proficient” criteria , and particular details articulated are highly relevant for the basis of altering the existing communication Accurately analyzes the target audience of the selected communication with detail regarding perspective s, technical needs, and backgrounds of that audience Analyzes the target audience of the selected communication, but lacks detail regarding perspectives , technical needs, or backgrounds of that audience, or there are gaps in accuracy Does not analyze the t arget audience of the selected communication 18 The Training:

Message Meets “Proficient” criteria , and determination of importance is specified as to what the key necessary information is Accurately determines the importance of the intended message for the target audience and is complete with detail Determines the importance of the intended message for the target audience, but lacks detail that may impact accuracy of determination Does not determine the importance of the intended message for the target a udience 18 The Training: Critique Meets “Proficient” criteria , and the reasoning provided is contextualized with examples and metaphors for improved clarity Accurately assesses the extent to which existing communication will be successful in delivering the intended message , with detailed explanation as to the reasoning Assesses the extent to which existing communication was successful in delivering the intended message , with explanation as to the reasoning, but assessment is not accurate or explanation l acks necessary detail Does not assess the extent to which existing communication was successful in delivering the intended message , or does not include an explanation 18 Adaptation Examples: New Communication Artifact Meets “Proficient” criteria , and adap tation is exceptionally well catered to the audience Successfully adapts the communication artifact to meet the needs of the intended audience , and guidelines are clearly applied to the adaptation Adapts the communication artifact to better meet the needs of the intended audience, but is not entirely successful or does not clearly apply the established guidelines Does not adapt the communication artifact to better meet the needs of target audience 18 Adaptation Examples:

Explanation Meets “Proficient” criteria , and articulation is serviceable as a real -life training exercise for technical writing Accurately and clearly articulates the process behind the adaptation and how the guidelines were applied for training purposes Articulates the process behind the adaptation and how the guidelines were applied, but with gaps in detail, clarity, or accuracy Does not articulate the process behind the adaptation or how the guidelines were applied 18 Articulation of Response Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is prese nted in a professional and easy -to-read format Submission has no major errors related to citations, grammar, spelling, syntax, or organization Submission has major errors related to citatio ns, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 10 Earned Total 100 %