discrimination law

e eBook Collection

643

Part

>> The Employer-Employee Relationship

Consistent with the property theme of

this text, it is important to understand

that employment and labor laws affect

the property interest you have in selling your

labor. This final section discusses the complexity

of those relationships. As you study these chapters,

consider the historical development of the

law, including how it must continually evolve

to address technology developments, changing

social values and economic issues affecting the

workplace. Employment and labor laws reflect

the constant need for balance between the rights

and responsibilities of employers and employees.

Because the United States enjoys a diverse

population, it is important to ensure that workers

are not discriminated against, including in

the hiring, promoting, and firing process. Chapter

20 details federal laws prohibiting workplace

discrimination, specifically discussing the prohibitions

on employment discrimination based on

race, sex, national origin, color, pregnancy, age,

and disabilities. This chapter focuses on what constitutes

illegal discrimination in the workplace,

including employment practices—even those that

may seem well intentioned on their face—that

may be challenged as discriminatory. In addition

to federal protections, this chapter notes that

state laws may offer additional protection against

workplace discrimination. Taken together, these

laws form the framework for fair competition in

a workplace free of unlawful discrimination.

Chapter 21 describes other major employment

laws, including rules regarding minimum

wage and overtime, mass layoffs, family and

medical leave, workplace safety & workers’

compensation, as well as the limits of employee

privacy at work. All of these laws provide important

protections for workers and further define

the employer–employee relationship. The scope

of the employment-at-will doctrine is also presented,

along with ways an employer can protect

itself from an unjustified lawsuit.

The final chapter in the text, Chapter 22,

focuses on labor laws that permit employees to

organize their labor through unions. Although

they have been met with challenges in the twentyfirst

century, unions continue to play an important

role in the U.S. labor market. The development of

labor law in the U.S. illustrates the long history of

seeking to protect workers. This chapter presents

the major labor laws and helps students to identify

unfair labor practices by management and

unions. This chapter also incorporates current

issues important to unions. Many unions maintain

active political agendas on behalf of their

members, including the role of being high-profile

advocates during political elections and on laborrelated

topics such as international trade. Labor

advocates are very vocal about the kinds of provisions

that could be incorporated into trade agreements

to allow U.S. workers to compete on a

level playing field. For example, a number of free

trade agreements discussed in Chapter 12, such as

NAFTA, DR-CAFTA, and trade agreements with

Korea, Colombia, and Panama, faced vocal opposition

from some labor unions. •

FIVE

Learning Objectives

In this chapter you will learn:

20-1. To discuss the general provisions of Title VII, enforcement

procedures, and the differences between disparate treatment and

disparate impact.

20-2. To understand the specific kinds of discrimination prohibited by

Title VII.

20-3. To discuss employment practices that may be challenged.

20-4. To apply other federal statutes protecting against employment

discrimination.

20-5. To realize that state laws may offer additional protection against

workplace discrimination.

Discrimination

in Employment 20

645

L aws prohibiting discrimination exist at

both the federal and state levels. The

opening sections of the chapter focus on

antidiscrimination laws at the federal level. Title

VII of the Civil Rights Act of 1964 (including its

amendments) is the principal such law. It prohibits

certain discrimination based on race, sex, color,

religion, and national origin. Next, employment

practices that may be challenged as discriminatory

are considered. Other antidiscrimination laws

covered are the Civil Rights Act of 1866 (referred

to as Section 1981), the Age Discrimination in

Employment Act, Americans with Disabilities

Act, the Genetic Information Nondiscrimination

Act and the Uniformed Services Employment and

Reemployment Act. The chapter concludes with

a discussion of trends in employment discrimination

litigation and a section on employment discrimination,

corporate governance, and the broad

sense of property.

646 PART 5 The Employer-Employee Relationship

>> The Civil Rights Act of 1964

“That all men are created equal” was one of the “self-evident” truths recognized

by the Founding Fathers in the Declaration of Independence. However,

equality among all our citizens clearly has been an ideal rather than a fact.

The Constitution itself recognizes slavery by saying that slaves should count

as “three fifths of all other Persons” for determining population in House of

Representatives elections. And of course, that all men are created equal says

nothing about women, who did not even get a constitutionally guaranteed

right to vote until 1920.

Nowhere have effects of inequality and discrimination been felt more

acutely than in the area of job opportunity. Historically, common law permitted

employers to hire and fire virtually at will, unless restrained by contract

or statute. Under this system, white males came to dominate the job market in

their ability to gain employment and their salaries and wages.

Although the Civil Rights Act of 1866 contains a provision that plaintiffs

now widely use in employment discrimination cases, such use is relatively

recent. Passage of labor law in the 1920s and 1930s marks the first significant

federal limitation on the relatively unrestricted right of employers to hire and

fire. Then, in connection with the war effort, President Franklin D. Roosevelt

issued executive orders in 1941 and 1943 requiring a clause prohibiting racial

discrimination in all federal contracts with private contractors. Subsequent

executive orders in the 1950s established committees to investigate complaints

of racial discrimination against such contractors. Affirmative action requirements

on federal contracts followed from executive orders of the 1960s.

The most important statute eliminating discriminatory employment practices,

however, is the federal Civil Rights Act of 1964, as amended by the

Equal Employment Opportunity Act of 1972, the Pregnancy Discrimination

Act of 1978, and the Civil Rights Act of 1991.

1. GENERAL PROVISIONS

The provisions of Title VII of the Civil Rights Act of 1964 apply to employers

with 15 or more employees, labor unions, and certain other employers. The

major purpose of these laws is to eliminate job discrimination based on race,

color, religion, sex, or national origin. Discrimination for any of these reasons

is a violation of the law, except that employers, employment agencies, and

labor unions can discriminate on the basis of religion, sex, or national origin

where these are bona fide occupational qualifications (BFOQs) reasonably

necessary to normal business operations. Title VII also permits discrimination

if it results unintentionally from a seniority or merit system.

The types of employer action in which discrimination is prohibited

include:

• Discharge.

• Refusal to hire.

• Compensation.

• Terms, conditions, or privileges of employment.

Employment agencies are prohibited from either failing to refer or from

actually referring an individual for employment on the basis of race, color,

LO 20-1

Historically, common

law permitted

employers to hire

and fire at will.

At-will employment

still applies today

unless modified by

legislation.

Don’t forget that a

defense to intentional

discrimination is that

such discrimination is

a BFOQ.

According to the

Seventh Circuit Court

of Appeals, denial

of overtime can

constitute an adverse

employment action

sufficient to trigger

Title VII.

CHAPTER 20 Discrimination in Employment 647

religion, sex, or national origin. This prohibition differs from the law binding

employers, where it is unlawful only to fail or refuse to hire on discriminatory

grounds—the affirmative act of hiring for a discriminatory reason is

apparently not illegal. For example, assume that a contractor with a government

contract seeks a qualified African American engineer and requests

an employment agency to refer one. The agency complies with the request.

Unless a white applicant was discriminated against, the employer likely did

not break the law; but the employment agency, by referring on the basis of

color, unquestionably did violate Title VII.

Employers, unions, and employment agencies are prohibited from discriminating

against an employee, applicant, or union member because he or

she has made a charge, testified, or participated in an investigation or hearing

under the act or otherwise opposed any unlawful practice.

Note that regarding general hiring, referrals, advertising, and admissions

to training or apprenticeship programs, Title VII allows discrimination only on

the basis of religion, sex, or national origin and only where these considerations

are bona fide occupational qualifications. For example, it is legal for a Baptist

church to refuse to engage a Lutheran minister. EEOC guidelines on sex discrimination

consider sex to be a bona fide occupational qualification, for example,

where it is necessary for authenticity or genuineness in hiring an actor or actress.

The omission of race and color from this exception must mean that Congress

does not feel these two factors are ever bona fide occupational qualifications.

Additional exemptions exist with respect to laws creating preferential

treatment for veterans and hiring based on professionally developed ability

tests that are not designed or intended to be used to discriminate. Such tests

must bear a relationship to the job for which they are administered, however.

2. ENFORCEMENT PROCEDURES

The Civil Rights Act of 1964 created the Equal Employment Opportunity

Commission (EEOC). This agency has the primary responsibility of enforcing

the provisions of the act. The EEOC is composed of five members, not more

than three of whom may be members of the same political party. They are

appointed by the president, with the advice and consent of the Senate, and

serve a five-year term. In the course of its investigations, the EEOC has broad

authority to hold hearings, obtain evidence, and subpoena and examine witnesses

under oath.

Under the Equal Employment Opportunity Act of 1972, the EEOC can

file a civil suit in federal district court and represent a person charging a

violation of the act. However, it must first exhaust efforts to settle the claim.

Remedies that may be obtained in such an action include reinstatement with

back pay for the victim of an illegal discrimination and injunctions against

future violations of the act by the defendant. See Figure 20.1 for a breakdown

of charges received by the EEOC.

The 1991 Amendments In 1991 Congress amended the Civil Rights

Act to allow the recovery of compensatory and punitive damages of up to

$300,000 per person. These damages are in addition to other remedies such

as job reinstatement (depending on the size of the employer) and back pay or

front pay. Compensatory damages include damages for the pain and suffering

of discrimination. Punitive damages are appropriate whenever discrimination

Discriminating in

employment on the

basis of race or color

can almost never be

a BFOQ.

Under Title VII, a plaintiff

can recover up to

$300,000 in punitive

and compensatory

damages for intentional

discrimination.

Back pay damages

can further add to that

amount.

“[M]ajor American

businesses have made

clear that the skills

needed in today’s

increasingly global

marketplace can

only be developed

through exposure to

widely diverse people,

cultures, ideas, and

viewpoints.”

Justice Sandra Day

O’Connor , Grutter v.

Bollinger , 539 U.S.

306, 330 (2003)

648 PART 5 The Employer-Employee Relationship

occurs with “malice or with reckless or callous indifference to the federally

protected rights of others.” The 1991 amendments allow compensatory and

punitive damages only when employers are guilty of intentional discrimination.

In enacting Title VII of the Civil Rights Act of 1964, Congress made it

clear that it did not intend to preempt states’ fair employment laws. Where

state agencies begin discrimination proceedings, the EEOC must wait 60 days

before it starts action. Furthermore, if a state law provides relief to a discrimination

charge, the EEOC must notify the appropriate state officials and wait

60 days before continuing action.

An employee must file charges of illegal discrimination with the EEOC

within 180 days after notice of the unlawful practice. If the employee first

filed in a timely fashion with a state fair employment practices commission,

the law extends the time for filing with the EEOC to 300 days.

Winning a Title VII Civil Action To win a Title VII civil action,

a plaintiff must initially show that steps taken by the employer likely had

an illegally discriminatory basis, such as race. Generally, the plaintiff must

prove either disparate (unequal) treatment or disparate impact. In proving

disparate treatment , the plaintiff must convince the court that the employer

intentionally discriminated against the plaintiff. If discrimination is a substantial

or motivating factor, an employer’s practice is illegal even though other

factors (such as customer preference) also contributed. Even if the plaintiff

proves disparate treatment, the defendant can win by showing that all or substantially

all members of the plaintiff’s class cannot perform the duties of the

job. This defense is the BFOQ defense mentioned in Section 1 of this chapter.

In a disparate impact case the plaintiff must prove that the employer’s

practices or policies had a discriminatory effect on a group protected

by Title VII. The employer can defeat the plaintiff’s claim by proving the

Do remember that

the three types of

cases permitted under

Title VII are for

(1) disparate

treatment, (2)

disparate impact, and

(3) retaliation.

Figure 20.1 What Kinds of Claims Are Being Filed with the EEOC?

Source: EEOC Charge Statistics FY1997–2010, www.eeoc.gov/eeoc/statistics/enforcement/charges.cfm.

20

15

10

25

30

35

40 Percentage of Charges Received by the EEOC

Percentage

In 1997, the EEOC received 80,680 total charges, in 2006, it received 75,768 charges, and in 2010, it received 99,922 charges.

Race Sex National

Origin

Religion Retaliation

(all statutes)

Retaliation

(Title VII only)

Age Disability Equal

Pay Act

GINA

1997

2006

2010

CHAPTER 20 Discrimination in Employment 649

business necessity defense . This defense requires that the employer prove that

the practices or policies used are job related and based on business necessity.

However, the plaintiff can still establish a violation by showing that other policies

would serve the legitimate interests of business necessity without having

undesirable discriminatory effects.

A third type of discrimination case concerns retaliation . It is illegal for

employers to retaliate against employees for making discrimination charges,

giving testimony in a discrimination case, or in any way participating in a

discrimination investigation. Such retaliation discrimination involves employers

taking “adverse employment actions” against employees, such as firing

employees or transferring them to less desirable jobs.

What are ways a company can avoid retaliation claims? As illustrated in

Figure 20.1 , retaliation claims are on the rise. There are a number of steps an

employer can take to address allegations of discrimination without triggering

a retaliation claim:

• Treat complaints seriously as soon as they are made.

• Investigate the complaint.

• Be sure managers and other employees know and follow the company’s

policies on discrimination, including harassment.

• Follow-up with the complainant, including explaining how the company

will address the problem.

• Create an atmosphere in which the complainant and others with information

feel comfortable coming forward with information or other

complaints.

• Never take adverse action against a complainant or witnesses, based on

information obtained in the investigation.

These straightforward steps go a long way to create an atmosphere of fairness

and head off additional claims based on retaliation.

Before the 1991 Civil Rights Act amendments, employees or the EEOC

sometimes claimed that proving racial or gender statistical imbalances in a

workforce established illegal discrimination. They claimed that such imbalances

showed illegal discrimination, much like disparate impact discrimination,

even in the absence of proof of an employer’s discriminatory intent.

However, the 1991 amendments state that the showing of a statistically imbalanced

workforce is not enough in itself to establish a violation of Title VII.

If an employee who

complains about

discrimination is

transferred to the

night shift, even

without a loss of pay,

he may have a claim

for retaliation under

Title VII. Burlington

Northern and Santa Fe

Railroad Co. v. White,

548 U.S. 53 (2007).

case 20.1 >>

THOMPSON v. NORTH AMERICAN STAINLESS, LP

562 U.S. __ (2011)

After petitioner Thompson’s fiancée, Miriam Regalado,

filed a sex discrimination charge with the Equal

Employment Opportunity Commission (EEOC)

against their employer, respondent North American

Stainless (NAS), NAS fired Thompson. He filed his

own charge and a subsequent suit under Title VII of

the Civil Rights Act, claiming that NAS fired him to

retaliate against Regalado for filing her charge. The

District Court granted NAS summary judgment on

the ground that third-party retaliation claims were not

650

permitted by Title VII, which prohibits discrimination

against an employee “because he has made a [Title VII]

charge.” The en banc Sixth Circuit affirmed, reasoning

that Thompson was not entitled to sue NAS for

retaliation because he had not engaged in any activity

protected by the statute. By a vote of 8-0, the Supreme

Court overturned the Court of Appeals. (Justice Kagan

took no part in the consideration of the case.)

SCALIA, J.: Until 2003, both petitioner Eric

Thompson and his fiancée, Miriam Regalado, were

employees of respondent North American Stainless

(NAS). In February 2003, the Equal Employment

Opportunity Commission (EEOC) notified NAS that

Regalado had filed a charge alleging sex discrimination.

Three weeks later, NAS fired Thompson.

Thompson then filed a charge with the EEOC.

After conciliation efforts proved unsuccessful, he sued

NAS in the United States District Court for the Eastern

District of Kentucky under Title VII of the Civil Rights

Act of 1964,78 Stat. 253, 42 U. S. C. §2000e et seq.,

claiming that NAS had fired him in order to retaliate

against Regalado for filing her charge with the EEOC.

The District Court granted summary judgment to NAS,

concluding that Title VII “does not permit third party

retaliation claims.” 435 F. Supp. 2d 633, 639 (ED Ky.

2006). After a panel of the Sixth Circuit reversed the

District Court, the Sixth Circuit granted rehearing en

banc and affirmed by a 10-to-6 vote. 567 F. 3d 804

(2009). The court reasoned that because Thompson did

not “engag[e] in any statutorily protected activity, either

on his own behalf or on behalf of Miriam Regalado,”

he “is not included in the class of persons for whom

Congress created a retaliation cause of action.” . . .

Title VII provides that “[i]t shall be an unlawful

employment practice for an employer to discriminate

against any of his employees . . . because he has made

a charge” under Title VII. 42 U. S. C. §2000e–3(a). The

statute permits “a person claiming to be aggrieved” to

file a charge with the EEOC alleging that the employer

committed an unlawful employment practice, and, if

the EEOC declines to sue the employer, it permits a

civil action to “be brought . . . by the person claiming

to be aggrieved . . . by the alleged unlawful employment

practice.” §2000e–5(b), (f)(1). It is undisputed

that Regalado’s filing of a charge with the EEOC was

protected conduct under Title VII. In the procedural

posture of this case, we are also required to assume

that NAS fired Thompson in order to retaliate against

Regalado for filing a charge of discrimination. This

case therefore presents two questions: First, did NAS’s

firing of Thompson constitute unlawful retaliation?

And second, if it did, does Title VII grant Thompson

a cause of action?

With regard to the first question, we have little difficulty

concluding that if the facts alleged by Thompson

are true, then NAS’s firing of Thompson violated Title

VII. In Burlington N. & S. F. R. Co. v. White, 548 U. S. 53

(2006), we held that Title VII’s antiretaliation provision

must be construed to cover a broad range of employer

conduct. We reached that conclusion by contrasting

the text of Title VII’s antiretaliation provision with its

substantive antidiscrimination provision. . . . Title VII’s

antiretaliation provision prohibits any employer action

that “well might have dissuaded a reasonable worker

from making or supporting a charge of discrimination.”

Id., at 68 (internal quotation marks omitted).

We think it obvious that a reasonable worker might

be dissuaded from engaging in protected activity if she

knew that her fiancé would be fired. Indeed, NAS does

not dispute that Thompson’s firing meets the standard

set forth in Burlington. Tr. of Oral Arg. 30. NAS raises

the concern, however, that prohibiting reprisals against

third parties will lead to difficult line-drawing problems

concerning the types of relationships entitled to protection.

Perhaps retaliating against an employee by firing

his fiancée would dissuade the employee from engaging

in protected activity, but what about firing an employee’s

girlfriend, close friend, or trusted co-worker? . . .

Although we acknowledge the force of this point,

we do not think it justifies a categorical rule that thirdparty

reprisals do not violate Title VII. As explained

above, we adopted a broad standard in Burlington

because Title VII’s antiretaliation provision is worded

broadly. We think there is no textual basis for making

an exception to it for third-party reprisals, and

a preference for clear rules cannot justify departing

from statutory text. We must also decline to identify

a fixed class of relationships for which third-party

reprisals are unlawful. We expect that firing a close

family member will almost always meet the Burlington

standard, and inflicting a milder reprisal on a mere

acquaintance will almost never do so, but beyond that

we are reluctant to generalize. . . .

The more difficult question in this case is whether

Thompson may sue NAS for its alleged violation of

Title VII. The statute provides that “a civil action may

be brought . . . by the person claiming to be aggrieved.”

“. . . to be aggrieved” to bring “a civil action.” It is arguable

that the aggrievement referred to is nothing more

than the minimal Article III standing, which consists

of injury in fact caused by the defendant and remediable

by the court. See Lujan v. Defenders of Wildlife,

504 U. S. 555, 560–561 (1992). But Thompson’s claim

undoubtedly meets those requirements, so if that is

indeed all that aggrievement consists of, he may sue. . . .

We hold that the term “aggrieved” in Title VII

incorporates this test, enabling suit by any plaintiff with

[continued]

651

[continued]

an interest “arguably [sought] to be protected by the

statutes,” National Credit Union Admin. v. First Nat.

Bank & Trust Co., 522 U. S. 479, 495 (1998) (internal

quotation marks omitted), while excluding plaintiffs

who might technically be injured in an Article III sense

but whose interests are unrelated to the statutory prohibitions

in Title VII. Applying that test here, we conclude

that Thompson falls within the zone of interests

protected by Title VII. Thompson was an employee of

NAS, and the purpose of Title VII is to protect employees

from their employers’ unlawful actions. Moreover,

accepting the facts as alleged, Thompson is not an

accidental victim of the retaliation—collateral damage,

so to speak, of the employer’s unlawful act. To the contrary,

injuring him was the employer’s intended means

of harming Regalado. Hurting him was the unlawful

act by which the employer punished her. In those circumstances,

we think Thompson well within the zone

of interests sought to be protected by Title VII. He is a

person aggrieved with standing to sue.

Reversed and remanded.

>> CASE QUESTIONS

1. What are the key facts of this case?

2. What were the two issues before the Supreme Court?

3. What did the Court decide? What is the rationale for the decisions?

3. DISCRIMINATION ON THE BASIS OF RACE OR COLOR

The integration of African Americans into the mainstream of American society

is the primary objective of the Civil Rights Act of 1964. Title VII, which

deals with employment practices, is the key legal regulation for achieving this

goal. Without equal employment opportunities, African Americans can hardly

enjoy other guaranteed rights, such as access to public accommodations.

Title VII prohibits discriminatory employment practices based on race or

color that involve recruiting, hiring, and promotion of employees. Of course,

intentional discrimination in these matters is illegal, but, as previously stated,

policies with disparate impact are also forbidden. Such discrimination arises

from an employer’s policies or practices that apply equally to everyone but

that discriminate in greater proportion against minorities and have no relation

to job qualification.

Examples of disparate impact on race include:

• Using personnel tests that have no substantial relation to job qualification,

which have the effect of screening out minorities.

• Denying employment to unwed mothers, when minorities have a higher

rate of illegitimate births than whites.

• Refusing to hire people because of a poor credit rating, when minorities

are disproportionately affected.

• Giving hiring priority to relatives of present employees, when minorities

are underrepresented in the workforce.

Often at issue in disparate impact cases is whether a discriminatory policy

or practice relates to job qualification. Courts require proof, not mere

assertion, of job relatedness before upholding an employer’s discriminatory

personnel test or other practice.

LO 20-2

Lockheed Martin

settled a race

discrimination and

retaliation lawsuit for

$2.5 million in 2008.

The case alleged a

racially hostile work

environment at several

job sites, including

threats of lynching

and the use of the

“N-word.”

652 PART 5 The Employer-Employee Relationship

Researchers revealed racial bias in hiring based on an applicant’s name.

The study tracked response rates to resumes sent to 1,300 help-wanted ads.

The authors found that white-sounding names (such as Anne, Emily, Allison,

Neil, Todd, and Matthew) are 50 percent more likely to get called for

an initial interview than applicants with African American-sounding names

(such as Tamika, Latoya, Latonya, Tyrone, Tremayne, and Rasheed). Additionally,

race affects the degree to which applicants benefit from having more

experience and credentials. The study showed that white applicants with

higher-quality resumes received 30 percent more callbacks than whites with

lower-quality resumes. By contract, African American applicants experienced

only 9 percent more callbacks for the same improvement in credentials.

It is important to appreciate that Title VII prohibits employment discrimination

against members of all races. In one recent case, a federal court jury

awarded a white senior air traffic official $500,000 in damages against the

Federal Aviation Administration. The official charged the FAA had demoted

The State of New

York has outlawed the

display of a noose as

a threat, punishable

by up to four years in

prison.

The law also prohibits discrimination in employment conditions and

benefits. EEOC decisions have found such practices as the following to be

violations:

• Permitting racial insults in the work situation.

• Maintaining all-white or all-black crews for no demonstrable reasons.

• Providing better housing for whites than blacks.

• Granting higher average Christmas bonuses to whites than blacks for reasons

that were not persuasive to the commission.

John Hithon and Anthony Ash, African American

men, worked at a Tyson Foods plant in Alabama.

When two supervisor positions opened up, they were

passed over for promotion and two white men from

other plants were hired. Believing that the failure to

be promoted resulted from racial prejudice, Hithon

and Ash filed an employment discrimination claim

against their employer.

As part of their case, the plaintiffs produced

evidence that their white boss used the term “boy”

when referring to them. Is the use of the term boy

racially discriminatory?

In 2002, an Alabama jury awarded Hithon and

Ash $250,000 each in compensatory damages and

$1.5 million in punitive damages. After a magistrate

overruled the jury’s verdict, Hilton and Ash appealed.

On appeal, the 11th Circuit determined that an adult

African American man being called “boy” alone was

not discriminatory unless it was preceded by “black”

or “white.”

The U.S. Supreme Court unanimously reversed

the 11th Circuit’s decision, stating:

Although it is true that the disputed word will not

always be evidence of racial animus, it does not follow

that the term, standing alone, is always benign . . .

The speaker’s meaning may depend on various factors

including context, inflection, tone of voice, local

custom and historical usage.

Thereafter, another Alabama jury found in favor of

Hithon, awarding him $35,000 in back pay, $300,000

in compensatory damages for his mental anguish

and $1 million in punitives. The District Court vacated

the punitive damage award. Both sides appealed. On

appeal, the 11th Circuit voted 2-1 entering a judgment

in favor of Tyson Foods. The majority said that

the evidence did not support Hithon’s argument.

>> sidebar 20.1

Hithon v. Tyson Foods, Inc.: The Use of the Word “Boy”

CHAPTER 20 Discrimination in Employment 653

him and replaced him with an African American following complaints that

blacks were underrepresented in senior management levels. Note that this

case did not involve affirmative action.

case 20.2 >>

RICCI v. DESTEFANO

557 U.S.__ (2009)

New Haven, Conn. (City), uses objective examinations

to identify those firefighters best qualified for

promotion. When the results of such an exam to fill

vacant lieutenant and captain positions showed that

white candidates had outperformed minority candidates,

a rancorous public debate ensued. Confronted

with arguments both for and against certifying the

test results—and threats of a lawsuit either way—the

City threw out the results based on the statistical racial

disparity. Petitioners, white and Hispanic firefighters

who passed the exams but were denied a chance

at promotions by the City’s refusal to certify the test

results, sued the City and respondent officials, alleging

that discarding the test results discriminated against

them based on their race in violation of, inter alia, Title

VII of the Civil Rights Act of 1964. The defendants

responded that had they certified the test results, they

could have faced Title VII liability for adopting a practice

having a disparate impact on minority firefighters.

The District Court granted summary judgment for

the defendants, and the Second Circuit affirmed. Justice

Sotomayor was on the Second Circuit at the time

of that decision. Justice Kennedy wrote the majority

opinion in which Chief Justice Roberts, and Justices

Scalia, Thomas and Alito joined.

Justice Ginsburg filed a dissenting opinion in

which Justices Stevens, Souter and Breyer joined. In

her dissent, Justice Ginsburg notes that firefighting is

a profession in which the legacy of racial discrimination

casts an especially long shadow” and that the

facts of this case should be assessed “against this backdrop

of entrenched inequality.”

KENNEDY, J.: In the fire department of New Haven,

Connecticut—as in emergency-service agencies throughout

the Nation—firefighters prize their promotion to

and within the officer ranks. An agency’s officers command

respect within the department and in the whole

community; and, of course, added responsibilities

command increased salary and benefits. Aware of the

intense competition for promotions, New Haven, like

many cities, relies on objective examinations to identify

the best-qualified candidates. In 2003, 118 New

Haven firefighters took examinations to qualify for

promotion to the rank of lieutenant or captain. Promotion

examinations in New Haven (or City) were

infrequent, so the stakes were high. The results would

determine which firefighters would be considered for

promotions during the next two years, and the order

in which they would be considered. Many firefighters

studied for months, at considerable personal and

financial cost.

When the examination results showed that white

candidates had outperformed minority candidates,

the mayor and other local politicians opened a public

debate that turned rancorous. Some firefighters

argued the tests should be discarded because the

results showed the tests to be discriminatory. They

threatened a discrimination lawsuit if the City made

promotions based on the tests. Other firefighters said

the exams were neutral and fair. And they, in turn,

threatened a discrimination lawsuit if the City, relying

on the statistical racial disparity, ignored the test

results and denied promotions to the candidates who

had performed well. In the end the City took the side

of those who protested the test results. It threw out the

examinations.

Certain white and Hispanic firefighters who likely

would have been promoted based on their good test

performance sued the City and some of its officials.

Theirs is the suit now before us. The suit alleges that,

by discarding the test results, the City and the named

officials discriminated against the plaintiffs based on

their race, in violation of both Title VII of the Civil

Rights Act of 1964, 78 Stat. 253, as amended, 42 U. S.

C. §2000e et seq., and the Equal Protection Clause of

the Fourteenth Amendment. The City and the officials

defended their actions, arguing that if they had certified

the results, they could have faced liability under

Title VII for adopting a practice that had a disparate

654

impact on the minority firefighters. The District Court

granted summary judgment for the defendants, and

the Court of Appeals affirmed.

We conclude that race-based action like the City’s

in this case is impermissible under Title VII unless

the employer can demonstrate a strong basis in evidence

that, had it not taken the action, it would have

been liable under the disparate-impact statute. The

respondents, we further determine, cannot meet that

threshold standard. As a result, the City’s action in discarding

the tests was a violation of Title VII. In light

of our ruling under the statutes, we need not reach the

question whether respondents’ actions may have violated

the Equal Protection Clause. . . .

Title VII of the Civil Rights Act of 1964, 42 U. S.

C.§2000e et seq., as amended, prohibits employment

discrimination on the basis of race, color, religion, sex,

or national origin. Title VII prohibits both intentional

discrimination (known as “disparate treatment”) as

well as, in some cases, practices that are not intended

to discriminate but in fact have a disproportionately

adverse effect on minorities (known as “disparate

impact”). . . . The Civil Rights Act of 1964 did not

include an express prohibition on policies or practices

that produce a disparate impact. But in Griggs v. Duke

Power Co., 401 U. S. 424 (1971), the Court interpreted

the Act to prohibit, in some cases, employers’ facially

neutral practices that, in fact, are “discriminatory in

operation.” Id., at 431. The Griggs Court stated that

the “touchstone” for disparate impact liability is the

lack of “business necessity”: “If an employment practice

which operates to exclude [minorities] cannot be

shown to be related to job performance, the practice

is prohibited.” . . . Twenty years after Griggs, the Civil

Rights Act of 1991, 105 Stat. 1071, was enacted. The

Act included a provision codifying the prohibition

on disparate-impact discrimination. That provision is

now in force along with the disparate-treatment section

already noted. Under the disparate-impact statute,

a plaintiff establishes a prima facie violation by

showing that an employer uses “a particular employment

practice that causes a disparate impact on the

basis of race, color, religion, sex, or national origin.”

42 U. S. C. §2000e–2(k)(1)(A)(i). An employer may

defend against liability by demonstrating that the

practice is “job related for the position in question

and consistent with business necessity.” Ibid. Even

if the employer meets that burden, however, a plaintiff

may still succeed by showing that the employer

refuses to adopt an available alternative employment

practice that has less disparate impact and serves the

employer’s legitimate needs. . . . Petitioners allege that

when the CSB refused to certify the captain and lieutenant

exam results based on the race of the successful

candidates, it discriminated against them in violation

of Title VII’s disparate-treatment provision. The City

counters that its decision was permissible because

the tests “appear[ed] to violate Title VII’s disparate

impact provisions.” . . . The same interests are at work

in the interplay between the disparate-treatment and

disparate-impact provisions of Title VII. Congress has

imposed liability on employers for unintentional discrimination

in order to rid the workplace of “practices

that are fair in form, but discriminatory in operation.”

Griggs, supra, at 431. But it has also prohibited employers

from taking adverse employment actions “because

of” race. §2000e–2(a)(1). Applying the strong-basis-inevidence

standard to Title VII gives effect to both the

disparate-treatment and disparate-impact provisions,

allowing violations of one in the name of compliance

with the other only in certain, narrow circumstances.

The standard leaves ample room for employers’ voluntary

compliance efforts, which are essential to the

statutory scheme and to Congress’s efforts to eradicate

workplace discrimination. See Firefighters, supra,

at 515. And the standard appropriately constrains

employers’ discretion in making race-based decisions:

It limits that discretion to cases in which there is a

strong basis in evidence of disparate-impact liability,

but it is not so restrictive that it allows employers to

act only when there is a provable, actual violation.

Resolving the statutory conflict in this way allows

the disparate-impact prohibition to work in a manner

that is consistent with other provisions of Title

VII, including the prohibition on adjusting employment-

related test scores on the basis of race. . . . The

racial adverse impact here was significant, and petitioners

do not dispute that the City was faced with a

prima facie case of disparate-impact liability. On the

captain exam, the pass rate for white candidates was

64 percent but was 37.5 percent for both black and

Hispanic candidates. On the lieutenant exam, the pass

rate for white candidates was 58.1 percent; for black

candidates, 31.6 percent; and for Hispanic candidates,

20 percent. The pass rates of minorities, which were

approximately one half the pass rates for white candidates,

fall well below the 80-percent standard set by

the EEOC to implement the disparate-impact provision

of Title VII. . . .

There is no genuine dispute that the examinations

were job-related and consistent with business necessity.

. . . On the record before us, there is no genuine

dispute that the City lacked a strong basis in evidence

to believe it would face disparate-impact liability if it

certified the examination results. In other words, there

is no evidence—let alone the required strong basis

in evidence—that the tests were flawed because they

were not job-related or because other, equally valid

[continued]

655

[continued]

and less discriminatory tests were available to the City.

Fear of litigation alone cannot justify an employer’s

reliance on race to the detriment of individuals who

passed the examinations and qualified for promotions.

The City’s discarding the test results was impermissible

under Title VII, and summary judgment is appropriate

for petitioners on their disparate-treatment claim.

. . . Many of the candidates had studied for months,

at considerable personal and financial expense, and

thus the injury caused by the City’s reliance on raw

racial statistics at the end of the process was all the

more severe. Confronted with arguments both for and

against certifying the test results—and threats of a

lawsuit either way—the City was required to make a

difficult inquiry. But its hearings produced no strong

evidence of a disparate-impact violation, and the City

was not entitled to disregard the tests based solely on

the racial disparity in the results.

Reversed.

>> CASE QUESTIONS

1. Explain how the case involved both issues of disparate treatment and disparate

impact?

2. If you were representing the City of New Haven, would you have certified the test

results? Why or why not?

3. What is the basis for the Supreme Court’s holding?

4. DISCRIMINATION ON THE BASIS OF NATIONAL ORIGIN

Title VII’s prohibition against national origin discrimination protects various

ethnic groups in the workplace. In a recent case, the court ruled that

Title VII had been violated when a bakery employee of Iranian descent was

called “Ayatollah” in the workplace by the assistant manager and other

employees. After he complained, he was fired. In 2005, the EEOC reported

that employees of Middle Eastern descent had filed almost a thousand

Approximately 1.2

million Americans

are of Middle Eastern

or Arab descent,

according to the U.S.

Census.

In 2005, Abercrombie & Fitch (A&F) settled a discrimination

lawsuit with over 10,000 class members.

The suit alleged hiring discrimination against Latino,

African American, and Asian American applicants.

The checks ranged from several hundred to several

thousand dollars each, totaling $40 million. The settlement

agreement also requires A&F to:

• Set “benchmarks” (not quotas) for hiring and

promotion of women, Latinos, African Americans,

and Asian Americans.

• Stop targeting fraternities, sororities, or specific

colleges for recruitment.

• Hire 25 recruiters who will focus on seeking

women and minority employees.

• Implement a new internal complaint procedure.

• Create marketing materials reflecting diversity.

What is A&F saying about diversity now? According

to Mike Jeffries, A&F’s Chairman and CEO, “Diversity

and inclusion are key to our organization’s

success.”

In 2011, Abercrombie was sued again for discrimination.

This time, a Muslim woman claims

that she was fired for refusing to remove her hijab

at work.

>> sidebar 20.2

Abercrombie & Fitch’s $40 Million Diversity Lesson

656 PART 5 The Employer-Employee Relationship

discrimination complaints against employers since the terrorist bombings of

in September 11, 2001.

Discrimination concerning the speaking of a native language frequently

causes national-origin lawsuits under Title VII. For instance, courts have ruled

illegal an employer’s rule against speaking Spanish during work hours when

the employer could not show a business need to understand all conversations

between Hispanic employees. On the other hand, some courts have held that

if jobs require contact with the public, a requirement that employees speak

some English may be a business necessity.

Direct foreign investment in the United States has doubled and redoubled

in recent years. This increasing investment has presented some unusual issues of

employment discrimination law. For instance, many commercial treaties with

foreign countries give foreign companies operating in the United States the

right to hire executive-level employees “of their choice.” Does this mean that

foreign companies in the United States can discriminate as to their managerial

employees on a basis forbidden under Title VII? The Supreme Court has partially

resolved this issue by ruling that the civil rights law applied to a Japanese

company that did business through a subsidiary incorporated in this country.

Don’t forget that

a policy requiring

employees to speak

English will violate

Title VII as disparate

impact unless it is

justified by business

necessity.

The EEOC brought a lawsuit on

behalf of Mexican immigrant workers

at Sam’s Club who claimed

they were harassed about their national origin

by a co-worker who is Mexican American.

Among the allegations:

• At least nine female workers of Mexican descent

and one woman married to a Mexican were subjected

to ethnic slurs and derogatory remarks.

• The insults were made on a “near daily” basis,

including being called “f----n’ wetbacks” and references

to Mexicans only being good to clean

the harasser’s home.

• The harasser also threatened to report three of

the victims to immigration authorities, despite

their legal status.

• The victims complained about the hostile work

environment but this “only intensified the

harassment and led to intimidation.”

Wal-Mart Stores agreed to pay $440,000 to settle

this case.

Source: EEOC Press Release, Wal-Mart to Pay $440,000 to Settle EEOC

Suit for Harassment of Latinos, April 14, 2011, www.eeoc.gov/eeoc/

newsroom/release/4-14-11.cfm

>> sidebar 20.3

National Origin Discrimination: Problematic Ethnic Slurs

5. DISCRIMINATION ON THE BASIS OF RELIGION

Note that religious corporations, associations, or societies can discriminate in

all their employment practices on the basis of religion, but not on the basis of

race, color, sex, or national origin. Other employers cannot discriminate on

the basis of religion in employment practices, and they must make reasonable

accommodation to the religious needs of their employees if it does not result

in undue hardship to them.

In one case the Supreme Court let stand a lower court ruling that employees

cannot be required to pay union dues if they have religious objections

to unions. The case determined that a union violated Title VII by forcing a

CHAPTER 20 Discrimination in Employment 657

company to fire a Seventh Day Adventist who did not comply with a collective

bargaining agreement term that all employees must pay union dues. The

union argued unsuccessfully that it had made reasonable accommodation to

the worker’s religious beliefs by offering to give any dues paid by him to

charity. However, in another case the Supreme Court ruled that a company

rightfully fired an employee who refused to work on Saturdays due to religious

belief. The Court said that the company did not have to burden other

employees by making them work Saturdays.

A growing source of religious discrimination lawsuits concerns employees

who for religious reasons refuse to perform some task required by the

employer. For example, in one case a vegetarian bus driver refused to distribute

hamburger coupons on his bus, asserting religious beliefs. When his

employer fired him, he sued. The parties settled the case for $50,000. Note

that even if an employer wins such a lawsuit, it can be extremely expensive

to defend.

As mentioned earlier, since the 9/11 bombings religious discrimination

against Muslim employees has risen steeply. In 2003 the EEOC settled a complaint

by four Muslim machine operators against Stockton Steel of California

for $1.1 million. The four operators claimed they were given the worst

jobs, ridiculed during their prayers, and called names like “camel jockey” and

“raghead.”

UPS paid $46,000

to settle a religious

discrimination

case for failing to

accommodate the

Rastafarian religious

beliefs of an employee

whose religious beliefs

prohibited him from

cutting his hair or

shaving his beard

to comply with UPS

policy.

In the case of

employees of Arab

descent, note the

close connection

between national

origin discrimination

and religious

discrimination.

About 25 percent of the religious discrimination

claims filed with the EEOC are brought by Muslims,

even though Muslims make up only 2 percent of the

U.S. population. Complaints include:

• Somali immigrants working at a meatpacking

company who were cursed for being Muslim;

had blood, meat, and bones thrown at them; and

were interrupted during prayer breaks.

• Dress policies forbidding headwear, prohibiting

Muslim women from wearing headscarves, also

called hijabs.

• Name-calling, including: “terrorist,” “Osama,”

“camel jockey,” and “towel head.”

What steps should employers take to accommodate

Muslims in the workplace? If it will not cause

undue hardship, employers should consider allowing

the following kinds of accommodations:

• Prayer breaks with the understanding that Muslims

pray five times a day for approximately five

to 15 minutes.

• Headscarves for women if they do not create a

safety issue.

• Facial Hair for men.

• Vacation days for religious holidays such as Eid

al-Fitr and Eid al-Adha.

Overall, as is the case with any form of illegal discrimination,

employers should be vigilant and take

action to ensure that the workplace is free from discriminatory

animus.

>> sidebar 20.4

Workplace Discrimination Against Muslims

6. DISCRIMINATION ON THE BASIS OF SEX

Historically, states have enacted many laws designed supposedly to protect

women. For example, many states by statute have prohibited the employment

of women in certain occupations such as those that require lifting heavy

objects. Others have barred women from working during the night or more

658 PART 5 The Employer-Employee Relationship

than a given number of hours per week or day. A federal district court held

that a California state law that required rest periods for women only was in

violation of Title VII. Some statutes prohibit employing women for a specified

time after childbirth. Under EEOC guidelines, such statutes are not a defense

to a charge of illegal sex discrimination and do not provide an employer

with a bona fide occupational qualification in hiring standards. Other EEOC

guidelines forbid employers:

• To classify jobs as male or female.

• To advertise in help-wanted columns that are designated male or female,

unless sex is a bona fide job qualification.

Similarly, employers may not have separate male and female seniority lists.

Whether sex is a bona fide occupational qualification (and discrimination

is thus legal) has been raised in several cases. The courts have tended to

consider this exception narrowly. In the following instances involving hiring

policy, no bona fide occupational qualification was found to exist:

• A rule requiring airline stewardesses, but not stewards, to be single.

• A policy of hiring only females as flight cabin attendants.

• A rule against hiring females with preschool-age children, but not against

hiring males with such children.

• A telephone company policy against hiring females as switchers because

of the alleged heavy lifting involved on the job.

In the telephone company case, the court held that for a bona fide occupational

qualification to exist, there must be “reasonable cause to believe, that

is, a factual basis for believing, that all or substantially all women would be

unable to perform safely and efficiently the duties of the job involved.” The

Supreme Court has indicated that for such a qualification to exist, sex must

be provably relevant to job performance.

Other examples of illegal sex discrimination include:

• Refusing to hire a female newscaster because “news coming from a

woman sounds like gossip.”

• Allowing women to retire at age 50, but requiring men to wait until

age 55.

• Failing to promote women to overseas positions because foreign clients

were reluctant to do business with women.

The much-talked about Hooters restaurant case involved a lawsuit filed by

men in Illinois and Maryland who were denied jobs. Hooters paid $3.75 million

to settle the lawsuit. The settlement allows Hooters to continue employing

voluptuous and scantily clad female “Hooters Girls,” but they must create

and fill a few other support jobs, like bartenders and hosts, without regard to

gender.

The largest gender discrimination case was brought as a class action

against Wal-Mart and Sam’s Club. In 2011, the U.S. Supreme Court refused

to certify the class. For more information about this case, see Case 4.2 in

Chapter 4.

Query: Could Victoria’s

Secret stores legally

hire only women for

certain positions?

CHAPTER 20 Discrimination in Employment 659

Here are some examples of gender bias cases brought

by women against major U.S. firms:

Novartis Pharmaceuticals Corp.—After finding

discrimination against women employees in pay,

promotion and pregnancy policies, a New York

jury awarded the plaintiffs $3,367,250 in compensatory

damages and $250 million in punitive

damages. In his closing argument, the plaintiffs’

lawyer told the jury that the evidence proved that

Novartis “tolerated a culture of sexism, a boys’

club atmosphere.” Novartis subsequently settled

the remaining gender bias claims, agreeing to a

settlement of approximately $152.5 million to

current and former female sales representatives.

Morgan Stanley—In 2004, the firm agreed to

pay $54 million to settle a gender discrimination

suit brought by a former bond saleswoman.

Goldman Sachs Group, Inc.—Three former

female employees have sued Goldman Sachs in

2010, alleging “systemic” violations of female

employees’ rights, including allegations of

excluding women from golf outings and other

work-related social events, push-up contests,

and retaliation after complaining about being

groped by a male colleague after an outing at a

topless bar. The suit alleges that the decentralized

structure gives managers “unchecked discretion”

in assigning pay and responsibilities.

Citigroup—Six current and former female

employees sued Citigroup alleging that it

engages in “pervasive discrimination and retaliation”

against female employees during the 2008

layoffs. Calling the firm an “outdated ‘boys’

club,’” it allegedly systematically discriminates

against women at all levels.

>> sidebar 20.5

Gender Bias in Corporate America

Sexual Harassment A common type of illegal sex discrimination in

the workplace is sexual harassment . The typical sexual harassment case

involves a plaintiff who has been promised benefits or threatened with loss

if she or he does not give sexual favors to an employment supervisor. Such

a case is also called a quid pro quo (this for that) case. Under Title VII and

agency law, an employer is liable for this sex discrimination.

Another type of sexual harassment is the hostile work environment ,

one in which co-workers make offensive sexual comments or propositions,

engage in suggestive touching, show nude pictures, or draw sexual graffiti.

The Supreme Court in Meritor Savings Bank v. Vinson ruled that Title VII

prohibits “an offensive or hostile working environment,” even when no economic

loss occurs. By so ruling, the Court acknowledged that the work environment

itself is a condition of employment covered by Title VII.

The Supreme Court also addressed the hostile work environment issue

in Harris v. Forklift Systems, Inc. Specifically, the Court was asked to determine

whether, before a person could sue under Title VII, a hostile work environment

had “to seriously affect [his or her] psychological well-being” or

“cause injury.” The Court ruled that illegal sexual harassment goes beyond

that which causes “injury.” It includes any harassment reasonably perceived

as “hostile and abusive.”

Is all sexually offensive conduct between employees illegal? The answer

is no, although an employee’s company may choose to forbid and punish all

Think of sexual

harassment

discrimination in

terms of (1) quid

pro quo cases and

(2) hostile work

environment cases.

Well-known talk show

hosts Maury Povich

and Bill O’Reilly both

have been accused

of sexual harassment

in multimillion-dollar

lawsuits. O’Reilly

settled the case for an

undisclosed amount.

660 PART 5 The Employer-Employee Relationship

such conduct. In 2005 the Supreme Court in Clarke County School District v.

Breeden summarized when offensive sexual conduct becomes illegal:

[S]exual harassment is actionable under Title VII only if it is so severe or pervasive

as to alter the conditions of the victim’s employment and create an abusive working

environment.

The Court continued:

Workplace conduct is not measured in isolation; instead, whether an environment

is sufficiently hostile or abusive must be judged by looking at all the circumstances,

including the frequency of the discriminatory conduct; its severity; whether it is

physically threatening or humiliating, or a mere offensive utterance; and whether it

unreasonably interferes with an employee’s work performance.

It is not uncommon for a discrimination lawsuit to involve multiple kinds of

claims. A good example of this is a recent case against Cracker Barrel, in which

the restaurant agreed to pay $2 million to settle a lawsuit alleging sexual harassment,

racial harassment, and retaliation by 51 current or former employees. On

behalf of the workers, the EEOC alleged that male co-workers and managers

subjected female workers to unwelcome and offensive sexual comments and

touching. According to the EEOC, “Black employees said that they experienced

racially charged language in the workplace, including ‘spear chucking porch

monkey,’ ‘you people,’ and the ‘n-word.’” In addition to the monetary settlement,

Cracker Barrel must train all employees in its stores about harassment.

16.4% of all sexual

harassment claims—or

2,094 claims—were

filed by men in 2009.

Can vulgar language, even if it is not specifically

directed at an individual, be actionable as sexual

harassment under Title VII? Yes—according to the

11th Circuit Court of Appeals. The plaintiff, Ingrid

Reeves, worked at a sales company, C.H. Robinson.

Reeves alleged that she was subjected to hearing her

male co-workers call other women names such as

“b***h,” “wh**e” and “c**t” on a daily basis. She also

claimed that there were repeated vulgar discussions

about female body parts and a pornographic image

of a woman in the office. Reeves complained to her

co-workers, her supervisor, and top company executives,

but the offensive conduct was “accepted and

tolerated.”

According to the 11th Circuit, “if Reeves’s account

is to be believed, C.H. Robinson’s workplace was more

than a rough environment—indiscriminately vulgar,

profane, and sexual. Instead, a just reasonably could

find that it was a workplace that exposed Reeves to

disadvantageous terms or conditions of employment

to which members of the other sex were not exposed.”

Moreover, the court stated that it was no defense to

assert “that the workplace may have been vulgar and

sexually degrading before Reeves arrived.”

For more information, see, Reeves v. C.H. Robinson Worldwide, Inc.,

07-10270 (11th Cir. Jan. 20, 2010), available at www.ca11.uscourts.gov/

opinions/ops/200710270op2.pdf.

>> sidebar 20.6

Vulgar Workplace Language & Sexual Harassment

Employer’s Defense to Hostile Environment Is an employer always

liable when fellow employees create a hostile environment based on gender?

The answer is that the employer is not always legally responsible for a hostile

environment. The employer may have a defense. Courts have ruled that an

employer is liable to a plaintiff employee for a hostile working environment

created by fellow employees only when the employer knows of the problem

and fails to take prompt and reasonable steps to correct it, such as by moving

the harassers away from the plaintiff employee. The employer can defend

CHAPTER 20 Discrimination in Employment 661

itself by proving the employer exercised reasonable care to prevent and correct

promptly any sexually harassing behavior, and the plaintiff employee

unreasonably failed to take advantage of any preventive or corrective opportunities

provided by the employer.

Remember Title VII says that an employer is liable for discriminatory

practices only if an employee files a complaint concerning them with the

EEOC within 180 days of their happening (within 300 days if the employee

has first filed with a state fair employment practices commission). Employers

are liable for acts that occurred before 180 days of EEOC filing if they are

part of a single hostile environment that continued within the 180-day period.

Pregnancy Discrimination Act The Pregnancy Discrimination

Act amended the Civil Rights Act in 1978. Under it, employers can no longer

discriminate against women workers who become pregnant or give birth.

Thus, employers with health or disability plans must cover pregnancy, childbirth,

and related medical conditions in the same manner as other conditions

are covered. The law covers unmarried as well as married pregnant women. It

also states that an employer cannot force a pregnant woman to stop working

until her baby is born, provided she is still capable of performing her duties

properly. And the employer cannot specify how long a leave of absence must

be taken after childbirth. Coverage for abortion is not required by the statute

unless an employee carries to term and her life is endangered or she develops

medical complications because of an abortion. If a woman undergoes

an abortion, though, all other benefits provided for employees, such as sick

leave, must be provided to her.

Note that sex discrimination applies to discrimination against men as

well as women. For example, under the Pregnancy Discrimination Act the

Supreme Court ruled unlawful an employer’s health insurance plan that covered

the pregnancies of female employees but did not cover the pregnancies of

male employees’ wives.

Don’t forget that

employers are liable

if plaintiffs prove quid

pro quo harassment.

But employers may

have a defense to

hostile environment

harassment.

Men as well as

women may be

subject to illegal sex

discrimination.

The EEOC reports that pregnancy-related claims are

consistently increasing:

YEAR CLAIMS RECEIVED

1997 3977

2000 4160

2003 4649

2007 5587

2010 6119

What does a woman need to bring a successful

claim? She must prove that her pregnancy or her

status as a mother motivated the employer’s adverse

action.

In 2007, the EEOC sued Bloomberg LP, the news

and financial services company, alleging discrimination

against women who became pregnant and took

maternity leave. The complaint alleges that Bloomberg

engaged in a pattern of demoting and reducing

the pay of women after they were pregnant.

Other allegations included that some women were

subjected to stereotyping about their abilities to do

work while they were tending to family and caregiver

responsibilities.

For more information, see www.eeoc.gov/types/

pregnancy.html.

>> sidebar 20.7

Pregnancy Discrimination: Claims on the Rise

662 PART 5 The Employer-Employee Relationship

Equal Pay Act Historically, employers have paid female employees less

than males, even when they held the same jobs. In 1964, women earned only

59 cents for every dollar earned by males. By 2008, female employees earned

just 77 cents for every dollar earned by males.

Federal legislation prohibits sex discrimination in employment compensation

under both Title VII and the Equal Pay Act of 1963. Administered

by the EEOC, the Equal Pay Act prohibits an employer from discriminating

on the basis of sex in the payment of wages for equal work performed. For

jobs to be equal, they must require “equal skill, effort, and responsibility”

and must be performed “under similar working conditions.” Discrimination

is allowed if it arises from a seniority system, a merit system, a piecework

production system, or any factor other than sex.

The focus of Equal Pay Act cases is whether the male and female jobs

being compared involve “equal” work. Courts have recognized that equal

does not mean identical; it means substantially equal. Thus, courts have ruled

“equal” the work of male barbers and female beauticians and of male tailors

and female seamstresses. Differences in male and female job descriptions will

not totally protect employers against charges of equal-pay infractions. The

courts have held that “substantially equal” work done on different machines

would require the employer to compensate male and female employees

equally.

The Supreme Court has ruled that discriminatory male and female pay

differences can also be illegal under Title VII. In County of Washington v.

Gunther, the Court decided that plaintiffs can use evidence of such pay differences

to help prove intentional sex discrimination, even when the work performed

is not substantially equal. Relying on the Gunther case, at least one

lower court has held that women must be paid equally with men who perform

comparable work. A federal district court ruled that the state of Washington

discriminated against secretaries (mostly women) by paying them less than

maintenance and other personnel (mostly men). However, the comparable

worth theory is highly controversial, and other courts have not agreed with

the theory. Equal Pay Act cases tend to rely heavily on statistical analysis of

disparities.

In a landmark Equal Pay Act decision, Ledbetter v. Goodyear Tire &

Rubber Co., Inc. (2007), a sharply divided Supreme Court rejected the proemployee

paycheck-accrual theory of pay discrimination previously accepted

by many courts. Simply stated, employees must file an EEOC charge within

180 or 300 days (depending on their state) after each discriminatory pay

decision or forever lose their claim. For more details about the controversial

Ledbetter case, see Sidebar 20.8.

Examples of successful Equal Pay Act cases include one against Wal-Mart

and another against the New York Corrections Department. In the first case,

a pharmacist who claimed Wal-Mart fired her after asking to be paid the

same as her male colleagues won nearly a $2 million award against Wal-

Mart. Wal-Mart argued that it fired the pharmacist for leaving the pharmacy

unattended and allowing a technician to use her computer security code to

issue prescriptions, including a fraudulent prescription for a painkiller. Countering

this argument, the pharmacist argued that the prescription incident

According to the

census statistics,

women earned

77 cents on the male

dollar in 2008. April

20th is now Equal

Pay Day in the U.S. to

highlight awareness

of this ongoing

discrepancy.

One court ruled that

an employer could

pay male physician

assistants more

than female nurses

because the physician

assistants had

administrative duties

that nurses did not

have to perform.

CHAPTER 20 Discrimination in Employment 663

took place 18 months before her termination and more severe infractions by

her male counterparts were unpunished. In the second case, the EEOC settled

an Equal Pay Act suit against the New York Department of Corrections for

nearly $1 million. The EEOC alleged that female employees were receiving

less benefits than their male counterparts.

Sexual Orientation Discrimination Title VII does not prohibit

discrimination against employees based on their sexual orientation, or

whether they are gay, lesbian, bisexual, transgendered, or heterosexual. The

word sex in Title VII refers only to gender, whether someone is female or

male. A quarter of the states, however, and numerous cities do forbid discrimination

based on sexual orientation, and Congress could amend Title VII

to protect employees from such discrimination. Already, thousands of companies

ranging from American Express, Coca-Cola, and J. P. Morgan Chase

Bank to Ford, General Motors, and Chrysler, offer domestic partner benefits

to all employees without regard to sexual orientation.

Although the House of Representatives voted 235–184 to pass the

Employment Non-Discrimination Act of 2007, banning employment discrimination

on the basis of sexual orientation, it has not yet become federal

law. See Sidebar 20.9 for other developments in sexual orientation laws and

protections.

Lilly Ledbetter worked for Goodyear for nearly

20 years. During that time, Ledbetter and other

salaried employees received or were denied raises

based on their supervisors’ evaluation of their performance.

Near the end of her tenure at Goodyear,

Ledbetter discovered that her pay was significantly

less—as much as 40 percent less—than her male

counterparts. Ledbetter then filed a charge with

the EEOC.

>> PROCEDURAL HISTORY

The district court allowed Ledbetter to present evidence

of her entire 19-year career at Goodyear. A

jury found in her favor, awarding both compensatory

and punitive damages. The Eleventh Circuit reversed

and the Supreme Court (5–4) affirmed the decision

that a Title VII pay discrimination claim cannot be

based on any pay decision that occurred outside of

the EEOC charging period.

>> DISSENTING VIEWS

Justice Ruth Bader Ginsberg wrote a spirited dissent

(joined by Justices Stevens, Souter, and Breyer) arguing

that “[p]ay disparities often occur . . . in small

increments” and “cause to suspect that discrimination

is at work develops only over time.” She continued,

asserting that discriminatory disparities in

pay, like hostile work environment claims, rest not

on “one particular paycheck, but on ‘the cumulative

effect of individual acts.’” Incensed about the majority

opinion, Justice Ginsberg read her dissent aloud

from the bench.

>> LEGISLATIVE RESPONSE

The first piece of legislation President Obama signed

into law was the Lilly Ledbetter Fair Pay Act of 2009.

The Ledbetter Act extends the time for employees to

bring gender discrimination claims challenging pay

or promotion decision.

>> sidebar 20.8

Did the Supreme Court Get It Wrong? Fallout Over the Ledbetter Case

664 PART 5 The Employer-Employee Relationship

Although there is no federal protection prohibiting

sexual orientation in the workplace based on sexual

orientation, many private employers—especially

those who operate in many states—have company

policies prohibiting sexual orientation discrimination.

Consider these facts and legal developments:

• The majority of Fortune 500 companies provide

health insurance for domestic partners of their

employees.

• According to Human Rights Campaign, a gay

political group, more than 7,000 employers offer

domestic partner benefits.

State laws. Twenty states and the District of

Columbia have laws that currently prohibit sexual

orientation discrimination in private employment:

California, Colorado, Connecticut, Hawaii, Illinois,

Iowa, Maine, Maryland, Massachusetts, Minnesota,

Nevada, New Hampshire, New Jersey, New Mexico,

New York, Oregon, Rhode Island, Vermont, Washington,

and Wisconsin. Some of these states also

specifically prohibit discrimination based on gender

identity.

Local laws. More than 180 cities and counties

nationwide prohibit sexual orientation discrimination

in at least some workplaces.

For more information and a state-by-state list

of antidiscrimination laws, including city and county

ordinances, see the Lambda Legal Defense and Education

Fund website at www.lambdalegal.org.

>> sidebar 20.9

Sexual Orientation Discrimination: State and Local Laws

>> Employment Practices That May

Be Challenged

In studying the Civil Rights Act, we can usefully consider several specific

employment practices that employees or job applicants may challenge as discriminatory.

These practices include:

• Setting testing and educational requirements.

• Having height and weight requirements for physical labor.

• Maintaining appearance requirements.

• Practicing affirmative action.

• Using seniority systems.

The following sections take a close look at these practices.

7. QUESTIONNAIRES, INTERVIEWS, TESTING,

AND EDUCATIONAL REQUIREMENTS

Employers have used a number of tools to help them find the right person for

the right job. Among these tools are questionnaires, interviews, references,

minimum educational requirements (such as a high school diploma), and

personnel tests. However, employers must be extremely careful not to use

tools that illegally discriminate. For example, Rent-A-Center, a Dallas-based

appliance-rental company, agreed to pay more than $2 million in damages

to more than 1,200 job applicants and employees who were asked questions

LO 20-3

CHAPTER 20 Discrimination in Employment 665

about their sex lives and religious views in a 500-item true-false questionnaire.

Plaintiffs claimed the questionnaire discriminated illegally on the basis

of gender and religion and that it violated their privacy.

Interviews can also discriminate illegally, and personnel interviewers must

be well trained. One study indicated that interviewers can be biased even if

they are not aware of it. The study showed that the interviewers tended to

select males over females for sales positions because the interviewers subconsciously

related sales success with height, and males are on the average taller

than females. References may not be so reliable, either. A previous employer’s

letter may reflect personal biases against an applicant that were not related to

job performance.

At the other extreme, an employer may give a poor employee a top recommendation

because of sympathy or fear of a lawsuit in case the letter

is somehow obtained by the employee. Advocates of personnel tests in the

selection process feel they are very valuable in weeding out the wrong persons

for a job and picking the right ones. They believe reliance on test results

eliminates biases that interviewers or former employers who give references

may have.

Tests, however, can have a disparate impact on job applicants, discriminating

on the basis of race, sex, color, religion, or national origin. Setting

educational standards such as requiring a high school diploma for employment

can also have a disparate impact. To avoid discrimination challenges,

employers must make sure that all testing and educational requirements are

job related and necessary for the business.

In the past, some employers have “race normed” employment tests. Race

norming is the practice of setting two different cutoff test scores for employment

based on race or one of the other Title VII categories. For example, on a

race-normed test, the minimum score for employment of white job applicants

might be set at 75 out of 100. For minority applicants, the minimum score

might be set at 65. The Civil Rights Act amendments of 1991 specifically prohibit

the race norming of employment tests.

8. HEIGHT AND WEIGHT REQUIREMENTS

Minimum or maximum height or weight job requirements apply equally to

all job applicants, but if they have the effect of screening out applicants on

the basis of race, national origin, or sex, the employer must demonstrate that

such requirements are validly related to the ability to perform the work in

question. For example, maximum size standards would be permissible, even

if they favored women over men, if the available work space were too small

to permit large persons to perform the duties of the job properly. Most size

requirements have dictated minimum heights or weights, often based on a stereotyped

assumption that a certain amount of strength that smaller persons

might not have probably was necessary for the work. In one case, a 5-foot,

5-inch, 130-pound Hispanic won a suit against a police department on the

basis that the department’s 5-foot, 8-inch minimum height requirement discriminated

against Hispanics, who often are shorter than that standard. He

was later hired when he passed the department’s physical agility examination,

which included dragging a 150-pound body 75 feet and scaling a 6-foot wall.

Most employment

practices that

discriminate illegally

do so because of their

disparate impact.

Don’t forget that for

employers to racenorm

employment

tests violates Title VII.

666 PART 5 The Employer-Employee Relationship

9. APPEARANCE REQUIREMENTS

Employers often have set grooming standards for their employees. Those regulating

hair length of males or prohibiting beards or mustaches have been

among the most common. Undoubtedly, motivation for these rules stems from

the feeling of the employer that the image it projects to the public through its

employees will be adversely affected if their appearance is not “proper.” It

is unclear whether appearance requirements are legal or illegal, since there

have been rulings both ways. However, in 2000 the EEOC filed a lawsuit

in Atlanta against FedEx Corporation for firing a bearded delivery driver

who refused to shave in violation of a company policy that permitted beards

only when medically necessary. The driver’s Islamic beliefs required males to

wear beards, and the lawsuit alleged that FedEx’s policy constituted religious

discrimination.

In another case, a black employee argued that he was wrongfully fired for

breaking a company rule prohibiting beards. Dermatologists testified that the

plaintiff had a condition called “razor bumps” (which occurs when the tightly

curled facial hairs of black men become ingrown from shaving) and that the

only known cure was for him not to shave. Although the federal appeals court

found that the plaintiff was prejudiced by the employer’s regulation, it held in

favor of the company, ruling that its slight racial impact was justified by the

business necessity it served. A conflicting opinion in still another case upheld

an employee’s right to wear a beard because of razor bumps.

10. AFFIRMATIVE ACTION PROGRAMS

AND REVERSE DISCRIMINATION

Since the 1940s, a series of presidential executive orders have promoted nondiscrimination

and affirmative action by employers who contract with the

federal government. The authority for these orders rests with the president’s

executive power to control the granting of federal contracts. As a condition

to obtaining such contracts, employers must agree contractually to take affirmative

action to avoid unlawful discrimination in recruitment, employment,

promotion, training, rate of compensation, and layoff of workers.

The affirmative action requirement means that federally contracting

employers must actively recruit members of minority groups being underused

in the workforce. That is, employers must hire members of these groups when

there are fewer minority workers in a given job category than one could reasonably

expect, considering their availability. In many instances, employers

must develop written affirmative action plans and set goals and timetables

for bringing minority (or female) workforces up to their percentages in the

available labor pool.

The Labor Department administers executive orders through its Office

of Federal Contract Compliance Programs (OFCCP). The OFCCP can terminate

federal contracts with employers who do not comply with its guidelines

and can make them ineligible for any future federal business. For instance, it

required Uniroyal, Inc., to give its female employees an estimated $18 million

in back pay to compensate for past employment discrimination. The alternative

was elimination of $36 million of existing federal contracts and ineligibility

for future federal business.

Walt Disney World has

detailed instructions

for employees on

“The Disney Look,”

including eyewear,

body piercing, earlobe

expansion, facial

hair, fingernails,

hear length, and

sideburns. The goal

is to look “friendly,

approachable, and

knowledgeable.”

The burden of proof

in a disparate impact

case requires the

employer to prove

that appearance is a

business necessity.

It is not unusual

for an employment

ad to state that

the company is an

“affirmative action/

equal opportunity

employer.” Some ads

also state: “Women

and underrepresented

minorities are

encouraged to apply.”

CHAPTER 20 Discrimination in Employment 667

The Labor Department has eased OFCCP regulations on 75 percent of

the firms that do business with the federal government. Firms with fewer than

250 employees and federal contracts of under $1 million no longer must prepare

written affirmative action plans for hiring women and minorities. The

OFCCP has also begun to limit its use of back pay awards to specific individuals

who can show an actual loss due to violation of OFCCP guidelines.

Private Employer Affirmative Action Not all affirmative action

programs arise under federal contracting rules. Courts also impose affirmative

action on private employers to overcome a history of prior discrimination.

Sometimes private employers voluntarily adopt affirmative action or agree

to it with unions. These affirmative action programs can give rise to claims

of reverse discrimination when minorities or women with lower qualifications

or less seniority than white males are given preference in employment

or training. Even though such programs are intended to remedy the effects of

present or past discrimination or other barriers to equal employment opportunity,

white males have argued that the law does not permit employers to

discriminate against them on the basis of race or sex any more than it allows

discrimination against minorities or women.

In United Steelworkers of America v. Weber, the Supreme Court ruled

legal under Title VII a voluntary affirmative action plan between an employer

and a union. The plan required that at least 50 percent of certain new work

trainees be black. The Court noted that the plan did not require that white

employees be fired or excluded altogether from advancement. It was only a

temporary measure to eliminate actual racial imbalance in the workforce.

Note the difference between taking affirmative action and setting a

“quota.” Affirmative action is taken to help correct historic workforce imbalances

and usually has target goals that are pursued for a limited time. On the

other hand, quotas set rigid standards for various groups, such as that 50 percent

of the workforce must be female. The 1991 Civil Rights Act amendments

prohibit the setting of quotas in employment.

The EEOC has issued guidelines intended to protect employers who set

up affirmative action plans. These guidelines indicate that Title VII is not violated

if an employer determines that there is a reasonable basis for concluding

that such a plan is appropriate and the employer takes reasonable affirmative

action. For example, if an employer discovers that it has a job category

where one might expect to find more women and minorities employed than

are actually in its workforce, the employer has a reasonable basis for affirmative

action.

In Adarand Constructors, Inc. v. Pena, the Supreme Court emphasized

that government-imposed affirmative action plans are subject to strict judicial

scrutiny under equal protection guaranteed by the Fifth and Fourteenth

Amendments. To be constitutional, such plans must now be supported by a

compelling interest. The Adarand decision will make it constitutionally difficult

to justify some government-imposed affirmative action plans. Much litigation

has followed that tests the constitutionality of various plans.

In California voters approved the controversial Proposition 209. In

relevant part it says that “the state shall not discriminate against, or grant

preferential treatment to, any individual or group on the basis of race, sex,

color, ethnicity, or national origin in the operation of public employment,

Do remember that

the justification for

affirmative action

is the historic

discrimination against

protected groups.

In 2005, a federal

jury found that the

New Orleans district

attorney discriminated

against 43 white

employees by firing

them and replacing

them with African

Americans.

Voluntary affirmative

action plans by private

employers may violate

Title VII but do not

violate constitutional

equal protection

because they are not

“state action.”

668 PART 5 The Employer-Employee Relationship

public education, or public contracting.” The Supreme Court refused to hear

an appeal from a lower court decision that upheld Proposition 209 against

constitutional challenge and the assertion it violated federal civil rights law.

Although Proposition 209 does not affect private employer affirmative action

plans required by federal law, it does illustrate the current opposition that

many Americans have to affirmative action. Polls show that almost threefourths

of the general population disapproves of affirmative action. Nearly

50 percent of African Americans also oppose it.

11. SENIORITY SYSTEMS

Seniority systems give priority to those employees who have worked longer

for a particular employer or in a particular line of employment of the

employer. Employers may institute seniority systems on their own, but in a

union shop they are usually the result of collective bargaining. Their terms are

spelled out in the agreement between the company and the union. Seniority

systems often determine the calculation of vacation, pension, and other fringe

benefits. They also control many employment decisions such as the order in

which employees may choose shifts or qualify for promotions or transfers to

different jobs. They also are used to select the persons to be laid off when an

employer is reducing its labor force. As a result of seniority, the last hired are

usually the first fired. Decisions based on seniority have been challenged in

recent years as violating the laws relating to equal employment opportunity.

Challenges often arose when recently hired members of minority groups were

laid off during periods of economic downturn. Firms with successful affirmative

action programs often lost most of their minority employees.

Section 703(h) of the Civil Rights Act of 1964 provides that, in spite of

other provisions in the act, it is not an unlawful employment practice for an

employer to apply different employment standards under a bona fide (goodfaith)

seniority system if the differences are not the result of an intention to

discriminate. In Memphis Fire Dept. v. Stotts the Supreme Court ruled that

discrimination resulting from application of a seniority system was lawful

even when it affected minorities hired or promoted by affirmative action.

>> Other Statutes and Discrimination

in Employment

Although the Civil Rights Act of 1964 is the most widely used antidiscrimination

statute, there are other important antidiscrimination laws. They include

the Civil Rights Act of 1866, the Age Discrimination in Employment Act, the

Americans with Disabilities Act, and various state and local laws. The following

sections examine these laws.

12. CIVIL RIGHTS ACT OF 1866

An important federal law that complements Title VII of the 1964 Civil Rights

Act is the Civil Rights Act of 1866. One provision of that act, known as

Section 1981 (referring to its U.S. Code designation, 42 U.S.C. §1981),

Title VII specifically

allows employers

to adopt seniority

systems even when

they may operate to

discriminate against

protected groups.

LO 20-4

CHAPTER 20 Discrimination in Employment 669

provides that “all persons . . . shall have the same right to make and enforce

contracts . . . as enjoyed by white citizens.” Since union memberships and

employment relationships involve contracts, Section 1981 bans racial discrimination

in these areas.

The courts have interpreted Section 1981 as giving a private plaintiff

most of the same protections against racial discrimination that the 1964 Civil

Rights Act provides. In addition, there are at least two advantages to the

plaintiff who files a suit based on Section 1981. First, there are no procedural

requirements for bringing such a suit, whereas there are a number of fairly

complex requirements plaintiffs must follow before bringing a private suit

under Title VII. For instance, before a plaintiff can file a lawsuit against an

employer, the plaintiff must file charges of discrimination with the EEOC

and obtain a notice of right to sue from the agency. By using Section 1981, a

plaintiff can immediately sue an employer in federal court without first going

through the EEOC.

Unlimited Damages A second advantage to Section 1981 is that

under it the courts can award unlimited compensatory and punitive damages.

There are no capped limits as there are under Title VII. As a practical matter,

parties alleging racial discrimination usually sue under both Section 1981 and

Title VII.

Note that Section 1981 does not cover discrimination based on sex,

religion, national origin, age, or handicap. As interpreted by the courts, this

section applies only to racial discrimination. However, what is race? The

Supreme Court has held that being of Arabic or Jewish ancestry constitutes

“race” as protected by Section 1981. The Court stated that when the law was

passed in the nineteenth century, the concept of race was much broader than

it is today. Race then included the descendants of a particular “family, tribe,

people, or nation.” Has the Court opened the door for a white job applicant

to sue a black employer for discrimination under Section 1981?

In Patterson v. McLean, the Supreme Court interpreted Section 1981 to

apply only to the actual hiring or firing of employees based on race. Under

this interpretation, Section 1981 did not offer protection against discrimination

such as a hostile working environment. But the Civil Rights Act

amendments of 1991 redefined Section 1981 to include protection against

discrimination in “enjoyment of all benefits, privileges, terms and conditions

of the contractual relationship.” Thus Section 1981 now also protects

against hostile environment discrimination. In 2008, the Supreme Court also

extended Section 1981 to claims of retaliation for complaining about race

discrimination.

13. DISCRIMINATION ON THE BASIS OF AGE

The workforce is “graying.” The U.S. Census Bureau projects that by 2010

over 51 percent of the workforce will be 40 years of age or older. As percentages

of older workers rise in coming years, so will the increase in complaints

about age discrimination.

Neither the Civil Rights Act nor the Equal Employment Opportunity

Act forbids discrimination based on age. However, the Age Discrimination

in Employment Act (ADEA) does. It prohibits employment discrimination

Denny’s restaurants

have been repeatedly

sued for black

customers claiming

Denny’s violated their

civil rights. Denny’s

has paid more than

$54 million to settle

the lawsuits.

Don’t forget that

Section 1981 is why

racial discrimination

is subject to damages

far in excess of the

$300,000 limit

imposed on individuals

under Title VII.

Under Section 1981,

“race” includes ethnic

or national groups.

“Age bias is still a

persistent problem

in the 21st century

workplace.”

Spencer H. Lewis,

EEOC district director

670 PART 5 The Employer-Employee Relationship

against employees ages 40 and older, and it prohibits the mandatory retirement

of these employees. Only certain executives and high policymakers of

private companies can be forced into early retirement. Specifically, “bona

fide” executives and high-level policy makers age 65 and older who are entitled

to receive annual retirement benefits of at least $44,000 a year are subject

to mandatory retirement policies. The ADEA applies to employers with

20 or more employees. The ADEA also invalidates retirement plans and labor

contracts that violate the law.

Types of Age Discrimination The ADEA recognizes both disparate

treatment and disparate impact discrimination. The Supreme Court has

upheld a jury’s finding of disparate treatment in an age discrimination case. The

employer had said the employee “was so old [he] must have come over on the

Mayflower” and that he “was too damn old to do his job.” When the employer

later fired the employee, the jury found for the employee in spite of the employer’s

assertion that it had fired the employee for reasons other than age.

The Supreme Court has also stated that the ADEA recognizes disparate

impact in age discrimination cases. The city of Jackson, Mississippi, had

awarded pay raises to junior ranks of police officers that were substantially

higher than the pay raises given to more senior ranks. These raises had the

impact of discriminating on the basis of age. Older officers received lower pay

raises because they were mostly in senior ranks.

However, the Supreme Court stated that disparate impact alone did not

prove illegality under the ADEA. The city of Jackson was merely attempting

to match the salaries offered to junior officers in nearby cities, which was a

“reasonable factor other than age.” See Sidebar 20.10 for an example of illegal

mandatory retirement policy.

Employer Defenses in ADEA Cases The employer defenses to

age discrimination, disparate treatment, and disparate impact differ slightly

from the defense in Title VII cases.

For instance, under the ADEA age is seldom recognized as the basis for

a bona fide occupational qualification. It is recognized that as people grow

older, their physical strength, agility, reflexes, hearing, and vision tend to

diminish in quality. However, this generally provides no legal reason for discriminating

against older persons as a class. Although courts will uphold

job-related physical requirements if they apply on a case-by-case basis, they

frequently find as illegal those policies that prohibit the hiring of persons

beyond a maximum age or that establish a maximum age beyond which

employees are forced to retire for physical reasons. Thus, one court ruled that

a mandatory retirement age of 65 was illegally discriminatory as applied to

the job of district fire chief. In an exception to the general rule, one court has

ruled that age can be a BFOQ in a case where the airlines imposed a maximum

age for hiring new pilots. The court observed that the Federal Aviation

Administration mandated a retirement age for pilots.

The ADEA also does not require the employer to prove a “business necessity”

in order to successfully defend an age discrimination case of disparate

impact. All the employer need do is establish that a “reasonable factor other

than age” accounted for the discriminatory impact. Further, unlike under Title

VII, the employer’s defense of a reasonable factor other than age cannot be

Willful violations of the

ADEA allow courts to

impose double damage

awards against

employers.

CHAPTER 20 Discrimination in Employment 671

defeated by the employee’s showing of a less discriminatory way of achieving

the employer’s purpose.

Remedies under the ADEA Courts have disagreed on whether remedies

for violation of the ADEA include, in addition to reinstatement and

wages lost, damages for the psychological trauma of being fired or forced to

resign illegally. One federal district court awarded $200,000 to a victim of

age discrimination who was an inventor and scientist, for the psychological

and physical effects suffered from being forced into early retirement at age 60.

Also awarded were out-of-pocket costs of $60,000 and attorneys’ fees of

$65,000. Note that willful violations of the act permit discrimination victims

to be awarded double damages.

Note an important exception to this general rule about remedies under

the ADEA. In accordance with the Supreme Court case Kimel v. Florida Board

of Regents (2000), a plaintiff cannot recover money damages against a state

entity. State law, however, may offer additional remedies for age discrimination

perpetrated by a state.

The EEOC filed a lawsuit against Sidley Austin Brown

& Wood (“Sidley Austin”), a major Chicago-based

international law firm, alleging that it violated the

ADEA when it selected 32 “partners” for expulsion

from the firm on account of their age or forced them

to retire.

After over two years of litigation, Sidley Austin

agreed to pay $27.5 million to the former partners.

The firm also agreed to refrain from “terminating,

expelling, retiring, reducing the compensation of or

otherwise adversely changing the partnership status

of any partner because of age” or “maintaining any

formal or informal policy or practice requiring retirement

as a partner or requiring permission to continue

as a partner once the partner has reached a

certain age.”

Source: EEOC Press Releases.

>> sidebar 20.10

Did You Read the Law? A Law Firm Runs Afoul of the ADEA

14. DISCRIMINATION ON THE BASIS OF DISABILITIES

According to a Harris poll, two-thirds of all disabled Americans between the

ages of 16 and 64 are not working, even though most of them want to work.

To help those with disabilities obtain work, Congress in 1990 passed the

Americans with Disabilities Act (ADA). Thereafter, the U.S. Supreme Court

rendered a number of employer–friendly decisions restricting the scope of

the ADA’s protection. Responding to criticism that the U.S. Supreme Court

unreasonably restricted the ADA’s scope, Congress passed the ADA Amendments

Act of 2008, effective January 1, 2009 and, in 2011, the EEOC released

its final regulations. The ADA is now expanded to protect a broader group of

individuals.

To prevent disability discrimination, the ADA prohibits employers from

requiring a preemployment medical examination or asking questions about

the job applicant’s medical history. Only after a job offer has been extended

It is now easier to

establish a “disability”

within the definition

of the ADA and

employers need

to be prepared to

make reasonable

accommodations.

672 PART 5 The Employer-Employee Relationship

can the employer condition employment on the employee’s responses to job

related medical questions.

The ADA prohibits employer discrimination against job applicants or

employees based on (1) their having a disability, (2) their having a disability

in the past, or (3) their being regarded as having a disability. The ADA

defines disability as “any physical or mental impairment that substantially

limits one or more of an individual’s major life activities.” “Substantially limits”

now requires a lower degree of limitation than was previously applied by

the courts.

“Physical and mental impairment” includes physical disorders and conditions,

disease, disfigurement, amputation affecting a vital body system,

psychological disorders, mental retardation, mental illness, and learning disabilities.

An individual can demonstrate that he or she is “regarded as” having

a disability by establishing that he or she has been subjected to an action

prohibited by the ADA “because of an actual or perceived physical or mental

impairment whether or not the impairment limits or is perceived to limit a

major life activity.”

“Major life activities” include such activities as “caring for oneself,

performing manual tasks, seeing, hearing, eating, sleeping, walking, standing,

lifting, bending, speaking, breathing, learning, reading, concentrating,

thinking, communicating and working.” The definition also includes the

operation of any major body function, including functions of the immune

system, normal cell growth, and digestive, bowel, bladder, neurological,

brain, respiratory, circulatory, endocrine, and reproductive functions.

The determination of whether an impairment substantially limits a major

life activity must be made without regard to the “ameliorative effects of

mitigating measures”—that is, individuals who use medications, artificial

limbs, or hearing aids qualify for protection under the ADA, even though

those measures may overcome the limiting effects of an impairment. (Ordinary

eyeglasses and contact lenses are specifically excluded from this list by

the amendments to the ADA.) The ADA also states that an individual with

an impairment that is “transitory and minor,” defined as having an actual

or expected duration of six months or less, does not fall under the ADA.

However, individuals with impairments that are episodic or in remission,

such as epilepsy, diabetes, or cancer are not barred from coverage under

the ADA.

Not included by the ADA as protected disabilities are homosexuality,

sexual behavior disorders, compulsive gambling, kleptomania, and disorders

resulting from current drug or alcohol use. The emphasis on current drug or

alcohol use means that employees who have successfully recovered or are

successfully recovering from drug or alcohol disabilities are protected from

employment discrimination.

The ADA prohibits employers of 15 or more employees (also unions with

15 or more members and employment agencies) from discriminating against

the qualified disabled with respect to hiring, advancement, termination, compensation,

training, or other terms, conditions, or privileges of employment.

Qualified disabled are defined as those with a disability who, with or without

reasonable accommodation, can perform the essential functions of a particular

job position. Employers must make reasonable accommodation only

for the qualified disabled.

The concept of

“disability” includes

mental disabilities and

diseases as well as

physical impairment.

Impairments, such

as cancer, that are

substantially limiting

when active remain

so despite being in

remission.

According to the

American Bar

Association’s Mental

& Physical Disability

Law Reporter,

employers prevailed

in 94.5 percent

of 327 disability

discrimination cases

decided in federal

courts across the

United States in 2002.

Individuals with HIV

or AIDS are protected

by the ADA. Persons

who are discriminated

against because they

are regarded as being

HIV-positive are also

protected.

CHAPTER 20 Discrimination in Employment 673

Reasonable Accommodation under the ADA The ADA does

not require employers to hire the unqualified disabled, but they must make

reasonable accommodation so qualified disabled employees can succeed in

the workplace. Reasonable accommodation is the process of adjusting a job

or work environment to fit the needs of disabled employees. It may include:

• Making the work facilities accessible and usable to disabled employees.

• Restructuring jobs or modifying work schedules.

• Purchasing or modifying necessary equipment for use by the disabled.

• Providing appropriate training materials or assistance modified to fit the

needs of disabled employees.

Note that an employer need make only reasonable accommodation for

disabled employees. The employer can plead undue hardship, defined as “an

action requiring significant difficulty or expense,” as a reason for not accommodating

the needs of disabled employees. The ADA specifies that in evaluating

undue hardship, the cost of the accommodation, the resources of the

employer, the size of the employer, and the nature of the employer’s business

be considered.

Businesses must reasonably accommodate not only employees for their

disabilities under the ADA but also customers and others who use public

facilities such as hotels, restaurants, theaters, schools (even private ones),

most places of entertainment, offices providing services, and other establishments

doing business with the public. The Supreme Court ruled that the Professional

Golf Association had to accommodate golfer Casey Martin, who

suffered a walking disability because of a circulatory disorder, by allowing

him to use a golf cart in PGA tournaments. The Court held (1) that PGA tournaments

were open to any member of the public who paid a qualifying fee

and participated successfully in a qualifying tournament and (2) that accommodating

Casey Martin by allowing him to use a golf cart while other golfers

walked a tournament course did not “fundamentally alter the nature” of PGA

tournament events.

The ADA prohibits discrimination in employment

and in public accommodations.

Maurizio Antoninetti, a patron of the Chipotle

Mexican Grill, complained that a 45-inch

barrier at Chipotle restaurants blocked his view of the

counter, preventing him from inspecting each dish,

choosing his order, and watching it be prepared.

Chipotle argued that it accommodated the

needs of customers in wheelchairs by bringing them

spoonfuls of their preferred dish for inspection before

ordering.

This fell short of being adequate. The Ninth Circuit

Court of Appeals held that the barrier “subjects

disabled customers to a disadvantage that non-disabled

customers do not suffer.” The U.S. Supreme

Court denied certiorari. Chipotle is retrofitting its

restaurants with new counters to eliminate concerns

regarding wheelchair accessibility.

>> sidebar 20.11

Chipotle Mexican Grill: Must Accommodate Disabled Patrons

674 PART 5 The Employer-Employee Relationship

Remedies under the ADA Remedies under the ADA are basically

the same remedies available under the Civil Rights Act, including hiring,

reinstatement, back pay, injunctive relief, and compensatory and punitive

damages. As with the Civil Rights Act, a plaintiff must first seek administration

remedies with the EEOC. Compensatory and punitive damages are not

available for policies that mere have disparate impact. They are available

for intentional discrimination and for other employer actions such as failing

to make reasonable accommodation for known job applicant or employee

disabilities.

The ADA replaces the Rehabilitation Act of 1973 as the primary federal

law protecting the disabled. However, the Rehabilitation Act, which applies

only to employers doing business with the government under a federal contract

for $2,500 or more, still requires that such employers have a qualified

affirmative action program for hiring and promoting the disabled.

15. GENETIC DISCRIMINATION

The Genetic Information Nondiscrimination Act (GINA) , effective November

2009, prohibits covered employers from firing, refusing to hire, or

otherwise discriminating against individuals on the basis of their genetic

information, and from discriminating against employees and applicants on

the basis of a family member’s genetic information. Genetic information

includes information about an individual’s genetic tests; genetic information

about genetic tests of an individual’s family members; information about

the manifestation of a disease or disorder in an individual’s family history;

request for or receipt of genetic services; and genetic information of a fetus

and the genetic information of any embryo held by the individual or a family

member.

“Covered employers” is defined as all employers subject to Title VII. The

act further prohibits the limitation, segregation, or classification of employees

in such a way “that would deprive or tend to deprive any employee of

employment opportunities or otherwise adversely affect the status of the

employee as an employee, because of genetic information with respect to

the employee.”

Under GINA, it is unlawful for an employer to “request, require, or purchase

genetic information with respect to an employee or the family member

of an employee,” with limited exceptions.

GINA also has ramifications for group health plans and health insurance

companies. Although many states have already enacted similar legislation,

GINA establishes a federal baseline for protection against employment discrimination

based on genetic information.

In November 2010, the EEOC published final regulations implementing

Title II of GINA, which protects applicants for employment, current employees,

former employees, apprentices, trainees and labor organization members

against discrimination based on their genetic information. The EEOC regulations,

which became effective on January 11, 2011, are intended to:

• Prohibit the use of genetic information in employment decisions

• Restrict employers from requesting, requiring, or purchasing genetic

information

The remedies under

the ADA are basically

the same remedies

available under Title VII.

CHAPTER 20 Discrimination in Employment 675

• Require that genetic information be maintained as a confidential medical

records and place strict limits on the disclosure of genetic information

• Provide remedies for individuals whose genetic information is acquired,

used or disclosed in violation of GINA

Tests that are considered to be “genetic tests” under GINA include:

• Tests that might determine if a person is genetically disposed to breast

cancer, colon cancer or Huntington’s Disease

• Amniocentesis and newborn screening

• Carrier screening for cystic fibrosis, sickle cell anemia, spinal muscular

dystrophy, and fragile X syndrome

• DNA testing to detect genetic markers associated with ancestry

information

Employers should incorporate the following language

into FMLA and other forms to establish a defense to

any claim that it wrongfully obtained genetic information

in response to an otherwise lawful request for

medical information:

The Genetic Information Nondiscrimination Act of

2008 (GINA) prohibits employers and other entities

covered by GINA Title II from requesting or requiring

genetic information of an individual or family member

of the individual, except as specifically allowed

by this law. To comply with this law, we are asking

that you not provide any genetic information when

responding to this request for medical information.

‘Genetic information’ as defined by GINA, includes an

individual’s family medical history, the results of an

individual’s or family member’s genetic tests, the fact

that an individual or an individual’s family member

sought or received genetic services, and genetic information

of a fetus carried by an individual or an individual’s

family member or an embryo lawfully held

by an individual or family member receiving assistive

reproductive services.

>> sidebar 20.12

Protecting Against Inadvertent Acquisition of Medical Information in Violation of GINA

16. DISCRIMINATION IN GETTING AND KEEPING

HEALTH INSURANCE

A new act prohibits group health plans and health insurance issuers from discriminating

against employees based on certain factors. The Health Insurance

Portability and Accountability Act (HIPAA) forbids group plans and issuers

from excluding an employee from insurance coverage or requiring different

premiums based on the employee’s health status, medical condition or history,

genetic information, or disability.

The act primarily prevents discrimination against individual employees

in small businesses. Before the act, individual employees with an illness like

cancer or a genetic condition like sickle cell anemia were sometimes denied

coverage in a new health plan. The small size of the plan deterred insurers

from covering individual employees whose medical condition might produce

676 PART 5 The Employer-Employee Relationship

large claims. The act denies insurers the right to discriminate on this basis. It

also guarantees that insured employees who leave their old employer and join

a new employer are not denied health insurance. As of this writing, the exact

meanings of many HIPAA provisions are still unclear.

Note, however, that the act only applies to prevent discrimination in

group health insurance plans. It does not apply to individuals who purchase

individual health insurance. Congress is considering legislation to extend

HIPAA’s antidiscrimination provisions to individual insurance. Behind

HIPAA and proposals for new legislation is the concern that new forms of

genetic testing will allow insurers and employers to identify and discriminate

against individuals who may in the future develop certain medical

conditions.

17. OTHER FEDERAL LEGISLATION

Other federal legislation dealing with employment discrimination includes

the National Labor Relations Act of 1936. The National Labor Relations

Board has ruled that appeals to racial prejudice in a collective bargaining representation

election constitute an unfair labor practice. The NLRB has also

revoked the certification of unions that practice discriminatory admission or

representation policies. Additionally, employers have an obligation to bargain

with certified unions over matters of employment discrimination. Such

matters are considered “terms and conditions of employment” and are thus

mandatory bargaining issues.

Finally, various other federal agencies may prohibit discriminatory

employment practices under their authorizing statutes. The Federal Communications

Commission, for example, has prohibited employment discrimination

by its licensees (radio and TV stations) and has required the submission

of affirmative action plans as a condition of license renewal.

18. STATE ANTIDISCRIMINATION LAWS

Federal laws concerning equal employment opportunity specifically permit

state laws imposing additional duties and liabilities. In recent years,

fair employment practices legislation has been introduced and passed by

many state legislatures. When the federal Equal Employment Opportunity

Act became effective, 40 states had such laws, but their provisions varied

considerably. A typical state act makes it an unfair employment practice for

any employer to refuse to hire or otherwise discriminate against any individual

because of his or her race, color, religion, national origin, or ancestry.

If employment agencies or labor organizations discriminate against an individual

in any way because of one of these reasons, they are also guilty of an

unfair employment practice. State acts usually set up an administrative body,

generally known as the Fair Employment Practices Commission, which has

the power to make rules and regulations and hear and decide charges of violations

filed by complainants.

State antidiscrimination laws sometimes protect categories of persons not

protected by federal law. For example, some protect persons from employment

discrimination based on weight.

LO 20-5

State antidiscrimination

laws may permit

discrimination lawsuits

against employers

of fewer than 15

employees, the

minimum number for

a lawsuit under federal

Title VII.

According to a study

by the Rudd Center

at Yale University,

discrimination against

overweight people,

particularly women, is

as common as racial

discrimination.

CHAPTER 20 Discrimination in Employment 677

As discussed earlier, state and local law may prohibit sexual orientation

discrimination in the workplace (see Sidebar 20.9). Other state

and local laws prohibit employment discrimination based on weight

(e.g., Michigan; Santa Cruz and San Francisco, California; and Washington

DC). Michigan’s antidiscrimination discrimination law also includes height

and weight.

State law may also supplement Title VII, offering remedies to victims of

sexual harassment. In New York, for example, former Knicks team executive

Anucha Browne Sanders sued the owner of the New York Knicks and Madison

Square Garden for discrimination using Title VII, as well as New York

State Human Rights Law, New York Executive Law §296, and the Administrative

Code of the City of New York §8-107, which prohibit unlawful discriminatory

practices. After hearing testimony about crude racial and sexual

insults and unwanted advances from coach Isiah Thomas, a jury awarded

Sanders $11.6 million.

As indicated in Chapter 10 on torts, discrimination plaintiffs can also

sue employers under various state common law causes of action, like negligence,

assault, battery, intentional infliction of mental distress, invasion

of privacy, and defamation. Under common law, plaintiffs may be able to

receive unlimited compensatory and punitive damages, and greater numbers

of plaintiffs seem to be suing under common law. In Las Vegas a jury

awarded over $5 million against the Hilton Hotel and in favor of a plaintiff

who had been sexually groped at an aviators’ Tailhook convention. The jury

determined that the hotel had been negligent in failing to provide adequate

security.

19. TRENDS IN EMPLOYMENT DISCRIMINATION

AND LITIGATION

Several current trends in employment discrimination and litigation will

require close attention from managers in the coming years. These trends highlight

the fact that the workforce is increasingly diverse and that new managers

must be alert to the full impact of antidiscrimination laws. They also show

the effects of new technology.

Surge in Private Lawsuits Private lawsuits alleging discrimination

in employment surged in recent years, more than tripling. Several factors

account for the rapid increase. The 1991 revision of the Civil Rights

Act to support punitive and compensatory damages has encouraged

employees to sue their employers. The passage of the Americans with Disabilities

Act has led to a new area of discrimination lawsuits, and some

50 million Americans, according to a conservative estimate, may legally

qualify as disabled. Finally, as the large generation of baby boomers ages

in the workforce, more lawsuits arise under the Age Discrimination in

Employment Act. In the new century, these trends continue, making it ever

more important for business managers to understand the law prohibiting

discrimination in employment. See Sidebar 20.13 for an interesting study

about female CEOs.

Do remember

that discrimination

lawsuits can be based

on multiple causes

of action, including

common law ones.

678 PART 5 The Employer-Employee Relationship

The clear answer is, unfortunately, “Yes” according to

a study by Lyda Bigelow and Judi McLean Parks at

the Olin School of Business, Washington University

in St. Louis.

Bigelow and McLean Parks created a prospectus

for a fictitious company about to go public, along with

a set of qualifications for the company’s CEO. To determine

if gender played a role in the decision, they gave

half of the potential investors information with a female

CEO and the other half a male CEO—the qualifications,

however, were the same. Only the name and gender

were different. They then asked individuals with a background

in finance to consider investing in the company.

The researchers found that the CEO’s gender

clearly affected potential investors. For example, the

study showed that the participants were inclined to

invest up to three times more with the company with

the male CEO. Executive compensation was also an

issue. The participants in the study indicated that

they would pay the female CEO 14 percent less than

her male counterpart.

Perhaps even more disturbing, female CEOs were

evaluated more harshly in other very subjective categories.

Although the only difference given in the study was

gender, participants deemed female CEOs as less competent

leaders in a variety of realms, including handling a

crisis and dealing with the company’s board of directors.

Overall, the study showed that participants

viewed male CEOs as more favorable representatives

of the company in the public eye.

Source: U.S. News and World Report, www.usnews.com/usnews/

biztech/articles/060508/8investment_bias.htm.

>> sidebar 20.13

Is It Important to Investors If the CEO Is a Man or a Woman?

Arbitration in Employment Discrimination Disputes Arbitration

is usually cheaper, quicker, and less public than litigation. Accustomed

to using arbitration clauses in contracts with customers and suppliers, many

employers also have begun placing arbitration clauses in employment contracts

and personnel handbooks. These clauses require arbitration in employment

discrimination disputes and with other employment controversies.

The Federal Arbitration Act (see Chapter 5) prefers arbitration over litigation,

but that act may not apply to certain employment contracts. The

EEOC has issued a policy statement concluding that “agreements that mandate

binding arbitration of discrimination claims as a condition of employment

are contrary to the fundamental principles” of antidiscrimination laws.

However, without specifically discussing the EEOC’s policy statement,

the Supreme Court has upheld arbitration clauses in certain employment discrimination

cases. In Circuit City Stores, Inc. v. Adams, 532 U.S. 105 (2001),

the Supreme Court decided that the Federal Arbitration Act did not prohibit

enforceability of the following arbitration provision, which an employee had

signed in his job application:

I agree that I will settle any and all previously unasserted claims, disputes or controversies

arising out of or relating to my application or candidacy for employment,

employment and/or cessation of employment with Circuit City, exclusively by final

and binding arbitration before a neutral arbitrator. By way of example only, such

claims include claims under federal, state, and local statutory or common law, such

as the Age Discrimination in Employment Act, Title VII of the Civil Rights Act of

1964, as amended, including the amendments of the Civil Rights Act of 1991, the

Americans with Disabilities Act, the law of contract and the law of tort.

Congress may ultimately decide whether binding arbitration as a condition

of working for an employer is an acceptable part of the employment

CHAPTER 20 Discrimination in Employment 679

contract. In the meantime, employers who wish to have employment disputes,

including discrimination disputes, arbitrated should consider the following:

• Paying employees separately from the employment contract to sign arbitration

agreements.

• Ensuring that arbitration agreements allow for the same range of remedies

contained in the antidiscrimination laws.

• Allowing limited discovery in arbitration, which traditionally has no discovery

process.

• Permitting employees to participate in selecting neutral, knowledgeable

professional arbitrators instead of using an industry arbitration panel.

• Not requiring the employee to pay arbitration fees and costs.

These steps should go far toward eliminating many of the objections to the

arbitration of employment discrimination disputes.

Proper arbitration agreements should continue to be considered as a business

response to discrimination in employment disputes. Interestingly, at least

one study has found that employees alleging discrimination win more often

before arbitration panels than before juries and only two-thirds of the time.

Insuring against Employment Discrimination Claims

Employers commonly insure against many potential liabilities. However, the

general liability policies carried by many businesses, which cover bodily injury

and property damage, often do not insure against intentional torts. Intent is

a key element in many employment discrimination claims. In addition, general

policies may not cover the back pay or damages for mental anguish that

many discrimination plaintiffs seek. As a result, employers are beginning to

ask for and get employment practices liability insurance, a type of insurance

aimed specifically at discrimination claims.

Even with the availability of the new insurance, not all types of employment

discrimination can be insured against in every state. States like New

York and California do not permit companies to insure against “intentional

acts.” Disparate treatment discrimination is an example of such an act. Similarly,

some states do not permit companies to insure against punitive damages

that can arise in intentional violations of Title VII. Managers should also be

aware that what the new policies cover and what they exclude vary widely.

Insurance policies are

more likely to insure

against disparate

impact claims rather

than disparate

treatment claims. Do

you understand why?

Unless bona fide occupational qualifications or business

necessity can be proved, federal law prohibits

recruiting, hiring, promoting, and other employment

practices that involve disparate treatment or produce

a disparate impact on the basis of:

Race or color.

National origin.

Religion.

Sex.

Test scores and educational requirements.

Height and weight.

Appearance.

Age.

Disabilities.

concept >> summary

Illegal Employment Practices

680

>> Key Terms

Affirmative action 666

Bona fide occupational

qualifications (BFOQs) 646

Business necessity defense 649

Comparable worth 662

Disability 672

Disparate impact 648

Disparate treatment 648

Genetic Information

Nondiscrimination Act

(GINA) 674

Hostile work environment 659

Qualified disabled 672

Reasonable

accommodation 673

Retaliation 649

Reverse discrimination 667

Section 1981 668

Seniority system 668

Sexual harassment 659

>> Review Questions and Problems

The Civil Rights Act of 1964

1. General Provisions

Martel, a competent male secretary to the president of ICU, was fired because the new president

of the company believed it is more appropriate to have a female secretary.

(a) Has a violation of the law occurred?

(b) Assume that a violation of the law has occurred and Martel decided to take an extended

vacation after he was fired. Upon his return seven months later, Martel filed suit in federal

district court against ICU, charging illegal discrimination under the Civil Rights Act of

1964. What remedies will be available to him under the act?

2. Enforcement Procedures

Muscles-Are-You, Inc., a bodybuilding spa targeted primarily toward male bodybuilders,

refused to hire a woman for the position of executive director. The spa’s management stated

that the executive director must have a “macho” image to relate well with the spa’s customers.

Discuss whether it is likely that the spa has violated Title VII.

3. Discrimination on the Basis of Race or Color

Does Title VII prohibit employment discrimination against members of all races? Explain.

4. Discrimination on the Basis of National Origin

Ace Tennis Co. hires only employees who speak English. Does this policy illegally discriminate

against Hispanic job applicants who speak only Spanish? Discuss.

5. Discrimination on the Basis of Religion

Ortega, an employee of ABC, Inc., recently joined a church that forbids working on Saturdays,

Sundays, and Mondays. Ortega requested that his employer change his work schedule from

eight-hour days, Monday through Friday, to ten-hour days, Tuesday through Friday. Ortega’s

request was refused because the employer is in operation only eight hours per day, five days

a week. After a month during which Ortega failed to work on Mondays, he was fired. The

employer stated that “only a full-time employee would be acceptable” for Ortega’s position.

What are Ortega’s legal rights, if any?

6. Discrimination on the Basis of Sex

A male supervisor at Star Company made repeated offensive sexual remarks to female employees.

The employees complained to higher management, which ignored the complaints. If the company

does not discharge or otherwise penalize the employee, has it violated Title VII? Discuss.

Employment Practices That May Be Challenged

7. Questionnaires, Interviews, Testing, and Educational Requirements

Jennings Company, which manufactures sophisticated electronic equipment, hires its assembly

employees on the basis of applicants’ scores on a standardized mathematics aptitude test. It

has been shown that those who score higher on the test almost always perform better on the

job. However, it has also been demonstrated that the use of the test in hiring employees has the

681

effect of excluding African Americans and other minority groups. Is this practice of the Jennings

Company prohibited by the Civil Rights Act of 1964?

8. Height and Weight Requirements

(a) An employer hires job applicants to wait tables in the Executive Heights Restaurant only if

they are over 6 feet tall. Does this policy likely violate Title VII? Explain.

(b) If a class of job applicants under 6 feet sues the employer, will it likely get compensatory and

punitive damages? Explain.

9. Appearance Requirements

Silicon Products requires all male employees to wear their hair “off the collar.” Does this policy

violate Title VII? Discuss.

10. Affirmative Action Programs and Reverse Discrimination

Kartel, Inc., found that historically African Americans had been significantly underrepresented

in its workforce. It decided to remedy the situation and place African Americans in 50 percent

of all new job openings. Discuss the legality of Kartel’s action.

11. Seniority Systems

Are seniority systems in the workplace legal under Title VII if in fact they discriminate on the

basis of gender or race? Explain.

Other Statutes and Discrimination in Employment

12. Civil Rights Act of 1866

When is it an advantage for a plaintiff to use Section 1981 as the basis for discrimination litigation

as contrasted with using Title VII?

13. Discrimination on the Basis of Age

Cantrell, the controller of Xylec’s, Inc., was forced to retire at age 58 due to a general company

policy. Although Cantrell has a company pension of $50,000 per year, she believes that her

lifestyle will soon be hampered due to inflation, since the pension provides for no cost-of-living

increases. What are Cantrell’s rights, if any?

14. Discrimination on the Basis of Disabilities

Ralph is a systems analyst for the Silicon Corporation, a major defense contractor. When

Ralph’s co-workers learn that he has AIDS, six of them quit work immediately. Fearing that

additional resignations will delay production, the company discharges Ralph. Discuss whether

or not the company acted legally.

15. Genetic Discrimination

Amy learns that she has the “breast cancer gene.” Devastated, she shares the news with her

supervisor. A few days later, Amy receives a harsh employment evaluation—the first of her

career—criticizing her handling of a client matter. Two weeks later, Amy is fired. Amy cannot

understand how she went from being a model employee with strong performance reviews to

unemployed in such a short time. Does she have any claim against her employer?

16. Discrimination in Getting and Keeping Health Insurance

Why does Title VII not apply to preventing discrimination in the getting and keeping of health

insurance?

17. Other Federal Legislation

Do employers have an obligation to negotiate with groups of employees over issues of discrimination?

Explain.

18. State Antidiscrimination Laws

Explain how state antidiscrimination laws protect workers in situations where federal laws do not.

19. Trends in Employment Discrimination and Litigation

Can arbitration agreements be used to keep employees from litigating discrimination issues?

Discuss.

682

1. When Maria Suarez got her new job, she was happy. As an oil rigger, she would

make enough money to support herself and her two children. But after a week

of working with a primarily male crew, her happiness was gone. Her co-workers

were the reason. At first the men made unwelcome comments about her body.

Then sexual graffiti mentioning her name appeared. When she came to work one

morning a nude female picture was pinned to one of the rigs. Her name had been

scrawled across the bottom. Maria complained to the crew foreman, who referred

her to the site manager. “Let’s ignore it for a while,” he told Maria. “It’s just good

fun. The men are testing you. You’ve got to fit in.”

What are Maria’s legal rights in this situation?

What would you do if you were the site manager?

Do you think Maria should just try to “fit in”?

2. Delivery Quik, Inc., delivers packages to small retail stores from a central

distribution point in a major metropolitan area. Drivers both load and unload their

packages, some of which weigh close to 100 pounds. Although equipment helps

the drivers in their tasks, there is still considerable lifting necessary. Delivery Quik

has a policy that drivers must stand at least 6 feet tall and weigh no less than 180

pounds. All drivers must retire at age 45 and have at least a high school education.

Does the height, weight, age, and education policy discriminate illegally?

How would you change the policy?

If your customers prefer male drivers, does their preference mean that the

company can hire only males as drivers?

business >> discussions