Anthropology project

Service Encounters Grading Rubric *Must be attached to your draft * Grading Rubric Points Possible Points Earned A. Describe where and when you conducted your observation 5 B. De scribe 3-­‐4 serv ice en counters, follo win g the format of the examples described. Include your notes on the conversations and described persons. 20 C. Present your analysis of your conversational data in which you will identify: i. Utterances (statements, questions, etc.) that invite an uptake 15 ii. Either the presence or absence of uptakes 10 D. Based on Bailey’s work, suggest some of the possible reasons for a person not to offer an uptake. 10 Total: 60