Listening Styles Profile
Listening Styles Profile
Instructions: Rate how well each of the following statements applies to you in the course of your every-day listening on a scale of 0 to 4. 0 = Never, 1 = Infrequently, 2 = Sometimes, 3 = Frequently, 4 = Always
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What type of listener are you? To find out, add up the scores for each block of 4 questions.
_____ (Q1-Q4) People-Oriented: Concern for others’ feelings and emotions is paramount. Looks for common areas of interest and tries to respond empathetically. Tend to be sympathetic, non-judgmental, caring and understanding. Possible downside: spending time trying to win over the listener, rather than actually listening.
_____ (Q5-Q8) Action-Oriented: Preference for concise, efficient and error-free information. Can be particularly impatient and easily frustrated when listening to a disorganized presentation. Prefer well-organized, unambiguous information. May interrupt the speaker or complete sentences. Possible downside: “checking out” of a conversation where the speaker isn’t being concise.
_____ (Q9-Q12) Content-Oriented: Preference for receiving complex and challenging information. Tend to evaluate facts and details carefully before forming judgments and opinions by asking questions, listening to both sides of an issue and withholding judgment and eliminating any bias they may have toward the speaker or the topic. Possible downside: ignores the speaker’s emotional message in pursuit of facts.
_____ (Q13-Q16)Time-Oriented: Preference for brief or hurried interactions with others. Tend to let others know how much time they have available to listen or meet. Prefer brief interactions and are more likely to interrupt or express displeasure with their partner. Possible downside: people not telling you everything because they are worried about time constraints.
Most people have either one or two main styles. What impact might yours have on your conversations with your colleagues, r, direct reports, faculty or students? If you don’t think you have the balance right, what do you need to do to make a change?
*Watson, K.W., Barker, L.L. & Weaver, J.B. The Listening Styles Profile (LSP-16): Development and validation of an instrument to assess four listening styles. The international Journal of Listening, Vol. 9. Pp. 1-14. 1995.