Look at the first attachment and do questions 1 and 4 based on the company made up in the second attachment. 3-4 pages long in APA format due very soon!

Miami A1 Detailing was developed to feed the need of people who demand their vehicles detailed and aesthetically maintained without the inconvenience of having to travel to a car wash. In majority cases, a trip to the car wash wastes an hour of productivity. It takes about 10-15 minutes to drive to a local car cash, another 30-45 minutes for an interior and exterior job, and then another 10-15 minutes to drive back to your destination. To solve this issue, Miami A1 makes detailing feasible by driving to our clients and preferably working in duos to maximize time efficiency. It’s not to say that we invented the concept of mobile detailing, but it matters when considering who did it right rather than who did it first. The bulk of mobile detailers are known to be unkempt, contain poor products, have damaging techniques, and are overall unprofessional. Here at Miami A1, we strive every day to display professionalism by not reflecting the work ethic of the masses. With that said, we present to you this training manual and work every day to evolve the mobile detailing standard for the benefits of our clients, detailers, & everyone connected to Miami A1 Detailing.

Company C U L T U R E is very simple: perception is reality. Play honest, learn from your mistakes, and be very aware. Decisions are to be made for the benefit of Miami A1 Detailing as a whole & not no one sole individual. Understand that the choices you make can and will affect everyone else. Finally, learn to G R O W. Playing honest simply means acting with integrity in everything that is done; whether it’s in the case of filling out daily reports to ensure details are completed in full, or when explaining to the client why particular treatments were excluded. As for mistakes, Miami A1 Detailing is very understanding that things can happen and no one is perfect; however, failing to learn from these mistakes and not making the proper adjustments is where the problem lies. A W A R E N E S S is of upmost importance. Knowing what’s taking place within your surroundings allows for better decision making. Whether it be when out on the field, maneuvering in a manner to avoid damages to a client’s vehicle, or when suggesting what would be better for Miami A1 Detailing. A W A R E N E S S is the first step to good decision making. With that said decisions, suggestions, and company shifts are based on solely what is best for Miami A1 Detailing. NOT for a sole individual or a particular group. U L T I M A T E L Y all decisions made, whether by a detailer, account manager, management, etc., come full circle and affect everyone as a whole. F I N A L L Y, let us all G R O W and take the company C U L T U R E in full to not only better ourselves, but also Miami A1 Detailing.