Respond 2

Question 1

Given the fact that the trial process is lengthy and costly, do you think that the trial system will disappear in favor of alternative dispute resolution? Why or why not? Mediation, arbitration, and negotiation are forms of alternative dispute resolution that have pro's and con's. Which of the three would be your preferred method for resolving an issue? Why?

Respond to this… Unfortunately, I do not think the trial process will go away anytime soon.  Lawyers on both side of the Isle (and some foolish clients) will always want to find a way to delay the inevitable or to trip up the other side.  When it comes to the other three methods of solving a dispute, I prefer the mediation method.  Now I have been through all three at one point in to or another in my life and none of them are fun. That said the mediation that I went through had both parties sitting in a different room and the mediator walked back and forth between them.  There was bad blood on both sides and it made it easier to think rationally without emotions getting in the way when both sides sit in the same room.  This creates tension and causes more animosity that is really necessary when it comes to things of this nature.   Arbitration is wonderful when it comes to dealing with money or goods issues as it allows the third party that is not involved to look at the matter and decide fairly.  Negotiation is probably the least effective and most damaging to both sides.  You have two side on opposite ends that face each other and try to get what they want.  The whole idea of it is bad as the first thing that both sides want to accomplish is get the better end of the deal.  It creates an inherent conflict.  With all of this said, no matter how the case is settled; if both sides walk away upset it is quite possible that the best deal has been struck.

Question 2

This week's discussion surrounds an example of how one industry used statistics to make important analytics decisions about how it best served its customers:

In the 1960s, data were collected on the weights of people to determine the safe passenger capacity of aircraft. Using a random sample the mean weight was found to be 166.3 lbs.

In recent decades, the mean weight of the population has increased considerably, so we need to update our estimate of that mean.

Recently, a simple random sample of the weights of n = 40 people was collected and found to have a mean of = 172.55 lb.

How could these data be used to impact airline passengers' experiences? Consider areas such as ticket purchasing, cost, safety, customer service, or any other area that may come to mind.

Comment on your classmates posts by discussing the similarities and differences among your postings.

Respond to this… I find this to be an interesting topic, not something we would think about everyday. With the average weight of American's increasing and people getting physically bigger and bigger it is an issue that needs to be addressed to understand the changes in the physical size of air travelers and how it impacts airlines today. 

One factor that could affect the passengers experience would be comfort and seating. All airlines do the best they can to accommodate passengers in a comfortable and safe way. But the restriction of seat widths is due to size of the aircraft, there can only be so many seats in one row, that way the seats can only be so wide. Those are not the only factors affecting the safety of an over weight passenger, the use of the seatbelt can also be a problem for some passengers. Which in the event of a crash/accident could be harmful to the passenger and also neighboring passengers. 

Due to obesity, some passengers may be forced to purchase two seats while traveling. Many airlines are universal in that if a passenger is unable to fit in a single seat, unable to buckle properly and unable to put the armrests down, they are to purchase a second seat. 

Although obesity can be an issue for some when using air travel, and the size of airline seats are not easy to change, airlines can take steps in avoiding insult to injury by eliminating the humiliation, confusion and neglect passengers feel. Also if passengers do have a bad experience with a certain airline while traveling, they should consider registering a complaint, because as a paying customer they have the opportunity to influence how airlines conduct their business. 

The True Cost of heavier passengers part 1. (2012). Retrieved from http://www.aircraftinteriorsinternational.com/articles.php?ArticleID=422.