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Learning Resources

Readings

• Course Text: James, R. K. & Gilliland, B.E. (2017). Crisis intervention strategies (8th ed.). Boston, MA: Cengage Learning. 
  
  

  • • Review Chapter 3, "Intervention and Assessment Models"

    • Review Chapter 4, "Tools of the Trade"

    • Chapter 5, "Crisis Case Handling"

    • Chapter 6, "Telephone and Online Crisis Case Counseling"

Enter your MyWalden user name: ([email protected]) and password (3#icldyoB1) at the prompt.

Castellano, C., & Plionis, E. (2006). Comparative analysis of three crisis intervention models applied to law enforcement first responders during 9/11 and Hurricane Katrina. Brief Treatment and Crisis Intervention, 6(4), 326–336.

In this article, the authors compare the psychological first aid (PFA), critical incident stress management (CISM), and crisis counseling program (CCP) models as used in crisis interventions following Hurricane Katrina and 9/11.

Choose at least one of the following articles to read for both the Discussion and Application:

Cohen, M. B., & Graybeal, C. T. (2007). Using solution-oriented techniques in mutual aid groups. Social Work With Groups, 30(4), 41–58.

In this article, the mutual aid approach is introduced as a model of crisis intervention. Solution-focused techniques within a mutual aid setting are explained.
Miller, J. (2003). Critical incident debriefing and social work: Expanding the frame. Journal of Social Service Research, 30(2), 7–25.
This article discusses the nature and purpose of debriefing after traumatic events, and compares specific models of debriefing. The role of debriefing within the context of social work is emphasized.

Ullman, S. E., & Townsend, S. M. (2008). What is an empowerment approach to working with sexual assault survivors?Journal of Community Psychology, 36(3), 299–312.
In this article, the results of a study investigating the use of the empowerment approach at rape crisis centers are discussed. Specific empowerment techniques and implications of the study on crisis counseling are presented.

Chan, C. L. W., Chan, T. H. Y., & Ng, S. M. (2006). The strength-focused and meaning-oriented approach to resilience and transformation (SMART): A body-mind-spirit approach to trauma management. Social Work in Health Care, 43(2/3), 9–36.
This article proposes the strength-focused and meaning-oriented approach to resilience and transformation (SMART) as a viable model of crisis intervention. The characteristics of SMART, its relationship to Eastern spiritual teachings, and its application to the crisis situation surrounding the 2003 SARS epidemic in Hong Kong are discussed.