For DennisWright

1) 

Foreign corrupt practices Act

2) 

Gramm-Leach-Bliley Act

3) 

California Senate Bill 1386

4) 

Basel II Accord

1) 

Foreign Account Tax Compliance Act

2) 

Foreign Corrupt Practices Act

3) 

U.S. Senate Bill Act

4) 

Basel II Tax Accord

1) 

IT Infrastructure Library (ITIL)

2) 

Committee of Sponsoring Organizations (COSO) 2013

3) 

Control Objectives for Information and Related Technology (COBIT)

4) 

International Standards Organization (ISO) 27002

1) 

Committee of Sponsoring Organizations (COSO) 2013

2) 

Information Infrastructure Library (ITIL)

3) 

Control Objectives for Information and Related Technology (COBIT)

4) 

International Standards Organization (ISO) 27002

1) 

Strategic alignment

2) 

IT value delivery

3) 

Risk management

4) 

Operations management

1) 

Resource management

2) 

Risk management

3) 

Operations alignment

4) 

Strategic alignment

1) 

Allow employees to take backup copies of vital data home at the end of the work day.

2) 

Copy online databases to magnetic storage devices and ship them off-site.

3) 

Store the backup data in a building located near the company.

4) 

Use online databases to update and backup the data.

1) 

A company’s internal control system

2) 

A company’s balance sheet

3) 

Career growth of employees

4) 

The values of IT stakeholders

1) 

The Do step

2) 

The Check step

3) 

The Plan step

4) 

The Act step

1) 

accounting

2) 

espionage

3) 

journalistic

4) 

plagiarism

1) 

It strengthens computer and network security within the European federal government and affiliated parties (such as government contractors) by mandating yearly audits.

2) 

It protects the privacy of European Union citizens’ personal information by placing limitations on sending such data outside of the European Union to areas that are deemed to have less than adequate standards for data security.

3) 

It identifies European taxpayers who hold financial assets in non-European financial institutions and offshore accounts so that they cannot avoid their tax obligations.

4) 

It protects against identity theft by imposing disclosure requirements for businesses and government agencies that experience security breaches that might put the personal information of European residents at risk.

1) 

To create international standards that strengthen global capital and liquidity rules with the goal of promoting a more resilient banking sector

2) 

To strengthen computer and network security within the U.S. federal government and affiliated parties by mandating yearly audits

3) 

To detect and prevent money laundering by requiring financial institutions to report certain transactions to government agencies.

4) 

To protect against identity theft by imposing disclosure requirements for businesses and government agencies that experience security breaches that might put the personal information of California residents at risk

1) 

It involves understanding who the IT customers are, the service offerings required to meet their needs, and the IT capabilities and resources required to develop and successfully execute these offerings.

2) 

It involves following the design to build, test, and move into production the services that will meet customer expectations.

3) 

It ensures that the new and/or changed services are designed effectively to meet customer expectations.

4) 

It provides a means for an IT organization to measure and improve the service levels, the technology, and the efficiency and effectiveness of processes used in the overall management of services.

1) 

Federal Union Data Protection Act

2) 

Federal Information Security Management Act

3) 

Federal Corrupt Practices Act

4) 

Federal-Bliley Act

1) 

IT governance

2) 

IT collaboration

3) 

Corporate collaboration

4) 

Collaborative governance

1) 

To identify the U.S. taxpayers who hold financial assets in non-U.S. financial institutions and ensure that they agree to the U.S. tax obligations

2) 

To protect cardholder data and ensure that merchant and service providers maintain strict information security standards

3) 

To protect the privacy and security of individually identifiable financial information collected and processed by financial institutions

4) 

To prevent certain classes of persons and entities from making payments to foreign government officials in an attempt to obtain or retain business

1) 

It governs the collection, use, and disclosure of personally identifiable information in the course of commercial transactions.

2) 

It protects against identity theft by imposing disclosure requirements for businesses and government agencies that experience security breaches.

3) 

It protects cardholder data and ensures that merchant and service providers maintains strict information security standards.

4) 

It strengthens computer and network security by mandating yearly audits.

1) 

executives

2) 

customers

3) 

retailers

4) 

clients

1) 

International Standards Organization (ISO) 27002

2) 

Control Objectives for Information and Related Technology (COBIT)

3) 

Committee of Sponsoring Organizations (COSO) 2013

4) 

Information Infrastructure Library (ITIL)

1) 

continual transition improvement

2) 

continual process improvement

3) 

service strategy

4) 

service operation

1) 

easy and safe payment method.

2) 

efficient order fulfillment.

3) 

smooth return policy.

4) 

good customer online experience.

1) 

nature of the payment gateway.

2) 

sticky Web site.

3) 

global exposure of products sold on the web.

4) 

publicity of consumer data breaches.

1) 

Sticky

2) 

Navigation

3) 

Bookmark

4) 

Cookie

1) 

private company market places.

2) 

e-procurement softwares.

3) 

customer portals.

4) 

private stores.

1) 

Parser

2) 

Crawler

3) 

Cookie

4) 

Sticker

1) 

mobile computing.

2) 

m-commerce.

3) 

e-commerce.

4) 

cloud computing.

1) 

who will operate the host site.

2) 

where to create a backup.

3) 

how to make it user-friendly.

4) 

how to allow guest users to buy a product.

1) 

Europay MasterCard Visa transaction

2) 

Magnetic stripe transaction

3) 

Near Field Communication transaction

4) 

payWave transaction

1) 

Signature

2) 

Photo

3) 

Telephone number

4) 

Personal identification number

1) 

Macrochip

2) 

Microchip

3) 

Magnetic tape

4) 

Magnetic stripe

1) 

eMod

2) 

GSA Advantage!

3) 

GSA eLibrary

4) 

eBuy

1) 

Sales forecasting

2) 

Customer review

3) 

Web site popularity

4) 

Easy payment method

1) 

Podcast

2) 

Mashup

3) 

Forum

4) 

Web 2.0

1) 

.Link

2) 

.Net

3) 

.Info

4) 

.Mobi

1) 

Omnichannel software

2) 

Private company marketplace software

3) 

Industry consortia–sponsored marketplace software

4) 

E-procurement software

1) 

Customer portals

2) 

Private company marketplaces

3) 

Industry consortia-sponsored marketplaces

4) 

Omnichannel portals

1) 

eTicketing.

2) 

iTicketing.

3) 

mobile ticketing.

4) 

integrated ticketing.

1) 

magnetic tape

2) 

magnetic recorder

3) 

magnetic coil

4) 

magnetic stripe

1) 

click-and-mortar retailers.

2) 

brick-and-mortar retailers.

3) 

click-and-pack retailers.

4) 

brick-and-pack retailers.

1) 

Omnichannel retailing

2) 

The long tail

3) 

A private company marketplace

4) 

Multichannel retailing

1) 

E-procurement

2) 

Computer-aided manufacturing

3) 

Computer-aided engineering

4) 

Enterprise application integration

1) 

The Nielsen rating system

2) 

An electronic bulletin board

3) 

Computer-aided design

4) 

Computer-aided engineering

1) 

Computer-aided evaluation

2) 

Computer-aided design

3) 

Computer-aided engineering

4) 

Computer-aided manufacturing

1) 

decision support system

2) 

customer relationship management

3) 

search engine optimization

4) 

executive resource planning

1) 

tier IV

2) 

tier III

3) 

tier II

4) 

tier I

1) 

By building several databases that are accessed by a single software module

2) 

By building a single database that is accessed by multiple software modules

3) 

By conducting collaborative live meetings or presentations over the Internet

4) 

By broadcasting video and audio using streaming media and Webcasts

1) 

An effective yield management system

2) 

An effective product life cycle management system

3) 

An enterprise resource planning system

4) 

A risk and threat management system

1) 

An enterprise resource planning system

2) 

A customer relationship management system

3) 

A risk and threat management system

4) 

A disaster and safety management system

1) 

Desktop sharing

2) 

Asset management

3) 

Contact management

4) 

Unified communication

1) 

Risk and hazard management

2) 

Enterprise resource management

3) 

Supply chain management

4) 

Disaster and safety management

1) 

Advertising

2) 

Forecasting

3) 

Sourcing

4) 

Manufacturing

1) 

It aims to help customers benefit from new technology while avoiding much of the associated complexity and high start-up costs.

2) 

It defines metrics to assess project progress and to identify project-related risks.

3) 

It keeps the scope of a project well defined and restricted to essential business processes.

4) 

It is applicable only to multinational corporations (MNCs) and not to small and medium-sized enterprises (SMEs).

1) 

Dynamic programming

2) 

An enterprise system

3) 

The Hawthorne effect

4) 

Execution fulfillment

1) 

Decreased total cost of ownership

2) 

Potential availability and reliability issues

3) 

Lower implementation risk

4) 

Management of systems outsourced to experts

1) 

Risk factor management

2) 

Supply chain management

3) 

Operations management

4) 

Customer relationship management

1) 

Supply chain management

2) 

Risk management

3) 

Product life cycle management

4) 

Accounting management

1) 

Design support system

2) 

Planning and design management

3) 

Enterprise resource planning

4) 

Product life cycle management

1) 

They target large multinational firms with facilities in multiple locations.

2) 

They target medium-sized firms based out of a single location.

3) 

They target small-sized firms with facilities in multiple locations.

4) 

They target medium-sized firms with facilities in multiple locations.

1) 

Contact management

2) 

Sales forecasting

3) 

Marketing automation

4) 

Customer attrition

1) 

tier I

2) 

tier II

3) 

tier III

4) 

tier IV

1) 

It lacks strong data consistency.

2) 

It deteriorates the system uptime.

3) 

It is less scalable.

4) 

It is not efficient in dealing with extremely large databases.

1) 

Neural computing

2) 

Association analysis

3) 

Case-based reasoning

4) 

Drill-down analysis

1) 

A column

2) 

A row

3) 

An attribute

4) 

A degree

1) 

It helps organize unstructured data into collections of three-dimensional tables.

2) 

It helps organize unstructured data into collections of two-dimensional tables.

3) 

It helps organize structured data into collections of three-dimensional tables.

4) 

It helps organize structured data into collections of two-dimensional tables.

1) 

Spreadsheet reporting

2) 

Data mining

3) 

Online analytical processing (OLAP)

4) 

Drill-down analysis

1) 

attributes

2) 

entities

3) 

keys

4) 

tuples

1) 

Business intelligence

2) 

Artificial intelligence

3) 

Prescriptive analytics

4) 

Artificial analytics

1) 

Data cart

2) 

Data mart

3) 

Data wallet

4) 

Data set

1) 

online analytical processors

2) 

key association indicators

3) 

drill-down analysis indicators

4) 

key performance indicators

1) 

Big data

2) 

Data mart

3) 

Data warehouse

4) 

Big cell

1) 

Insurance industry

2) 

Agricultural industry

3) 

Construction industry

4) 

Automobile industry

1) 

Hadoop

2) 

SQL

3) 

COBOL

4) 

NoSQL

1) 

random access memory (RAM)

2) 

read-only memory (ROM)

3) 

random access memory (RAM)

4) 

read-only memory (ROM)

1) 

They provide rapid access to information in an easy-to-interpret manner.

2) 

They provide rapid access to information in a verbose manner.

3) 

They match a user’s query to many sources of information in an attempt to identify the most important content and the most reliable and relevant source.

4) 

They index documents from a variety of sources such as corporate databases, departmental files, email, corporate wikis, and document repositories.

1) 

It involves the interactive examination of high-level summary data in increasing detail to gain insight into certain elements.

2) 

It involves pre-aggregation of detailed data into useful data summaries in anticipation of questions that might be raised.

3) 

It performs operation on data based on user-defined formulas.

4) 

It is used to explore large amounts of data for hidden patterns to predict future trends and behaviors for use in decision making.

1) 

A column

2) 

A row

3) 

A Cardinality

4) 

A tuple

1) 

The application layer

2) 

The Hadoop Distributed File system layer (HDFS)

3) 

The workload management layer

4) 

The Hadoop resource layer (HRL)

1) 

Drill-down analysis

2) 

Online analytical processing

3) 

Spreadsheets

4) 

Dashboards

1) 

Historical data is examined for patterns that are then used to make predictions.

2) 

A set of algorithms sorts through data and forms statistical rules about relationships among the items.

3) 

Historical if-then-else cases are used to recognize patterns.

4) 

Operations are performed on given data based on formulas created by the end user.

1) 

simple two-column

2) 

contemporary four-column

3) 

simple three-column

4) 

contemporary nine-column

1) 

shadowing

2) 

overriding

3) 

mirroring

4) 

outsourcing

1) 

offshoring

2) 

outsourcing

3) 

joint problem solving

4) 

shadowing

1) 

Using an enterprise resource planning system

2) 

Using a business rule management system

3) 

Using a supply chain management system

4) 

Using a customer relationship management system

1) 

Metadata enables analysts to make judgments about how to interpret and value the content of a message.

2) 

Metadata plans quality control activities such as product inspections and material certifications.

3) 

Metadata contains records of all financial transactions in the general ledger accounts of a company and generates financial statements for external reporting.

4) 

Metadata schedules production and monitors actual production activities.

1) 

zero-based budgeting practice

2) 

meta-analysis

3) 

social network analysis

4) 

community of practice

1) 

foster innovation by encouraging the free flow of ideas

2) 

refrain from employing young people

3) 

adhere to time-tested methods and concepts

4) 

avoid collaboration with contractors during the planning stage

1) 

enterprise resource planning system

2) 

risk and hazard management system

3) 

customer relationship management system

4) 

business rule management system

1) 

increase in revenue

2) 

decrease in revenue

3) 

increase in production costs

4) 

decrease in employee innovation

1) 

Tacit knowledge

2) 

Explicit knowledge

3) 

Rootkit knowledge

4) 

Lucent knowledge

1) 

Defining a pilot project to address the business needs

2) 

Following time-tested methods and concepts

3) 

Preventing the dissemination of explicit knowledge

4) 

Avoiding collaboration among contractors, suppliers, and other business partners

1) 

Electronic discovery

2) 

Electronic banking

3) 

Electronic packaging

4) 

Electronic trading

1) 

Decision consequence analysis

2) 

Horizontal integration

3) 

Social network analysis

4) 

Vertical integration

1) 

It’s members meet with little advanced planning.

2) 

It’s members meet on a regularly scheduled basis.

3) 

It’s members have a planned agenda.

4) 

It’s members have identified speakers.

1) 

Proportionate problem solving

2) 

Offshoring

3) 

Shadowing

4) 

Outsourcing

1) 

prevent new employees from innovating

2) 

prevent new employees from repeating some of the mistakes of others

3) 

avoid collaborations with contractors and suppliers

4) 

avoid the dissemination of tacit knowledge

1) 

Fostering innovation by encouraging the free flow of ideas

2) 

Collaborating with contractors during the planning stage

3) 

Permanent loss of expertise related to core operations

4) 

Leveraging the expertise of people across the organization

1) 

SNA provides the quality control objectives to be achieved by several organizational units.

2) 

SNA provides a clear picture of how geographically dispersed employees and organizational units collaborate.

3) 

SNA provides the accounts of a company and generates financial statements for external reporting.

4) 

SNA provides plans for changes in new government and industry rules and regulations.

1) 

Organizations implement knowledge management projects to foster innovation by encouraging the free flow of ideas.

2) 

Knowledge management enables users to gain administrator-level access to a computer without the end user’s consent or knowledge.

3) 

Knowledge management prevents computers from being controlled from one or more remote locations by hackers, without the knowledge or consent of their owners.

4) 

Organizations implement knowledge management to prevent fraudulent activities associated with computers and networks.

1) 

Joint problem solving

2) 

Shadowing

3) 

Overriding

4) 

Social network analysis

1) 

The content itself

2) 

Metadata

3) 

Schema

4) 

Macrodata

1) 

They are hired by an organization to test the security of its information systems.

2) 

They disrupt a company’s information systems and business operations.

3) 

They capture trade secrets and attempt to gain an unfair competitive advantage in a company.

4) 

They destroy the infrastructure components of governments, financial institutions, and emergency response units.

1) 

Camware

2) 

Spyware

3) 

Scareware

4) 

Ransomware

1) 

They hack computers in an attempt to promote a political ideology.

2) 

They disrupt a company’s information systems and business operations.

3) 

They are hired by an organization to test the security of its information systems.

4) 

They are hired by an organization to test the security of another organization’s information systems.

1) 

It affects the productivity of the employees of a company.

2) 

It inhibits the privacy of the employees of a company.

3) 

It exposes a company’s data to malware.

4) 

It creates the image of a company as not being flexible.

1) 

Distributed denial-of-service attack

2) 

Cyberterrorism

3) 

Cyberespionage

4) 

Theft of device

1) 

rootkit

2) 

smishing

3) 

phishing

4) 

bootkit

1) 

They abuse email systems to send unsolicited email to large numbers of people.

2) 

They allow hackers to destroy hard drives, corrupt files, and steal passwords by recording keystrokes and transmitting them to a server operated by a third party.

3) 

They insert unwanted words, numbers, or phrases into documents or alter command functions in an infected document.

4) 

They propagate without human intervention, often sending copies of themselves to other computers by email.

1) 

It is a discipline that combines elements of law and computer science to identify, collect, examine, and preserve data from computer systems, networks, and storage devices.

2) 

It evaluates an organization’s security policy.

3) 

It detects viruses in a computer system and quarantines them.

4) 

It is the software and/or hardware that monitors system and network resources and notifies network security personnel when it detects network traffic that attempts to circumvent the security measures of a networked computer environment.

1) 

A patch

2) 

A key

3) 

A license

4) 

A constraint

1) 

The discovery phase

2) 

The capture phase

3) 

The reconnaissance phase

4) 

The incursion phase

1) 

Spoofing

2) 

Vishing

3) 

Phishing

4) 

Smishing

1) 

They lead consumers to counterfeit Web sites designed to trick them into divulging personal data.

2) 

They are used by organizations to test the security of information systems.

3) 

They involve the use of Short Message Service (SMS) texting for phishing.

4) 

They spy on users by recording keystrokes and transmitting them to a server operated by a third party.

1) 

Multimedia Messaging Service

2) 

Short Message Service

3) 

Email

4) 

Voice mail

1) 

Multimedia Messaging Service

2) 

Short Message Service

3) 

Email

4) 

Voice mail

1) 

An intruder gains useful information about the target.

2) 

An intruder establishes a computer program that bypasses security mechanisms.

3) 

An intruder is ready to access compromised systems and capture information.

4) 

An intruder gathers valid user credentials and installs backdoors for distributing malware.

1) 

Spam is a type of attack with which a hacker takes over computers via the Internet and causes them to flood a target site with demands for data and other small tasks.

2) 

Spam is a program in which malicious code is hidden inside a seemingly harmless program.

3) 

Spam is a set of programs that enables its user to gain administrator-level access to a computer without the end user’s consent or knowledge.

4) 

Spam is an extremely inexpensive method of marketing used by many legitimate organizations.

1) 

dropper

2) 

loader

3) 

linker

4) 

adapter

1) 

The reconnaissance phase

2) 

The discovery phase

3) 

The capture phase

4) 

The export phase

1) 

Personal identification number

2) 

Card verification value

3) 

Automated teller machine

4) 

Know your customer digits

1) 

The phisher sends a survey to the employees of several organizations to obtain details of the configuration of their computing devices.

2) 

The phisher sends a voice mail message to a number of people to call a phone number or access a Web site.

3) 

The phisher sends legitimate-looking text messages through his or her phone to advertise a certain organization.

4) 

The phisher sends fraudulent emails to a certain organization’s employees disguising them as mails from high-level executives from within the 

1) 

When only private-sector organizations gain online access

2) 

When only government officials gain online access

3) 

When more people gain online access

4) 

When online access is limited to schools and colleges

1) 

the Internet of Things

2) 

Net neutrality

3) 

the Education Rate (E-Rate) program

4) 

Net censorship

1) 

Terms of Trade policy

2) 

Terms of Use policy

3) 

Terms of Endearment policy

4) 

Terms of Retention policy

1) 

A wiki