REPORT FOR MICHEAL SMITH

RUNNING HEADER: Controlling: Dar Al Shifa hospital 5

Lateefah Alabbasi ( 26344)

Rawan AlAli (28919)

Shahad AlQallaf (25492)

Maryam AlAjmi( 30776 )

Fatima AlJulaibi( 24123)

Section :F2

Bus 250 :Business and organization and management

Dr. Selma

Semestre: Spring 2017

Deliverable2

Management

Controlling: Dar Al Shifa hospital

Introduction

We have chosen Dar Al Shifa hospital for our study for the management function of controlling. The hospital is located in Beirut St., Hawally .The chosen function of the management controlling is very important function and it’s the function that has to oversee the process whether going through in right direction and handling the problems at the time of execution in the hospital premises. The hospital being located in the main area has many patients and the hospital is being overcrowded in peak hours and handling the hospital function will require most skill and we are going to see the process in the below study.

Controlling functions of management

Dar Al Shifa hospital runs bear the Hawally and it has many employees. The hospital mainly runs to the convenient of the patients in the place. The hospital even through runs in normal space it has the basic requirements of the hospitals like waiting room separate for men and women. The ward is ben placed with bed and other medical facilities are available in the hospital for the need of these patients .

The controlling process included the tasks that have been divided for the employees in the hospitals. The doctors are very much experience and are capable of handling the patients. The controlling process includes getting the job done right at the right time.

The handling of patients

The patients will be overcrowded at the peak hours of the hospital and they are well managed by making them wait in the waiting room given for men and women. The patients are given tokens and the patients are called according to the token system in the hospital. The chances of mix up of the patients with the first comer and last comer are highly possible. The receptionist is given the job to queue the patients and give them tokens in first in first out basis in the hospitals. In the meantime, they are made to wait in the hospitals for taking good relaxation as they will be ill or coming with some problem. Making them wait too long will not the good for the health of the patient’s and in such cases, the emergency patient is taken immediately.

Maintaining the doctors

The doctors in Dar Al Shifa hospital are very much experienced and they have the capability to handle different patients. The doctors are performing the job in shift basis and patients are taken to hospital as the different diseases. The doctor who is well experienced in curing the particular diseases is given the patient with similar problems. The doctors also take the lead in some cases in handling more patients in case other doctor goes for an emergency in the hospital. This coordinating has made Dar Al Shifa hospital to retain the patients and also they are located in the prime location and have got a good reputation with bringing in well-experienced doctors for providing better services.

Handling patients with minimum equipment’s

The equipment's in the hospital are unlimited they have separate equipment's for different diseases in such cases the management refer them to the higher treatment for the next hospitals. The hospital is being maintained well with the limited resources available to them. The nurses are made to work overtime to handle many patients in cases of emergency and if there are more patients. They are assigned work as per the number of patients in the hospitals.

The hospital management has to take a timely decision in the controlling process the functions in the hospitals will not be done only as per the planning as the availability of the resources for the hospital is unlimited.

Getting the hospital functions done

The management has to make the patients coming to the hospital feel good and they have to be attended and taken good care. In some problem arises they have to lose the customers coming again for treatment and this will certainly impact the financial burden of the hospital management. The management already has to pay the rent for the hospital premises and if the customer is lost they have to under much financial burden with the growing cost of the maintenance and building rent.

The patients are taken with almost care and the available unlimited resources are used with the much effective manner and controlled.

Conclusion

The above study gives the importance of the controlling function for effective management. Dar Al Shifa hospital has the advantage of being in the prime location but handling the patients have been very much effective and they are using the resources in the best possible manner and so Dar Al Shifa hospital has created good reputation by the best controlling functions.

Reference

Chron. (2017). Five Functions of Management & Leading. Retrieved 10 April, 2017, from http://smallbusiness.chron.com/five-functions-management-leading-56418.html

Managementstudyguide. (2017). Controlling Function of Management. Retrieved 10 April, 2017, from http://www.managementstudyguide.com/controlling_function.htm

Managementstudyguide. (2017). Functions of Management. Retrieved 10 April, 2017, from http://www.managementstudyguide.com/management_functions.htm