problems

  1. (30 points) An automotive factory is doing an analysis to determine which paint defects are seen most and which ones need to be worked on and reduced or eliminated. The chart below shows what has been found:


Paint Defect

Frequency

Scratch

Sag

21

Off-Color

Thin Paint

Dirt in Paint

65

Orange Peel

12

Sealer Under

Other

problems 1

  1. Using the 80/20 rule, which items should be worked on first?

  2. Now evaluate cost as the driving issue not frequency. If dirt in the paint costs $10 per occurrence to correct, Sag cost $100 per occurrence and Orange Peel costs $100 per occurrence, re-order the items to show which one you would work on first, second and third and create a new Pareto Chart showing your results




  1. (10 points) Conduct a 5 Why analysis for the following result: The Student Flunked the Test. There are no right or wrong answers for this so I am looking for thought as to getting to the root cause of this problem and finding a solution as to how not to let it happen again in the future.