BUS303

Beason, L., (2001). Ethos and Error: How Business People React to Errors. College Composition and Communication. 53(1), 33-64. Retrieved from ProQuest.

Bowman, J. P., (2002) Writing Persuasive Messages. Retrieved on Jan 31, 2015, from http://homepages.wmich.edu/~bowman/c4eframe.html

Cialdini's Six Principles of Influence. (n.d.). Retrieved May 05, 2016, from http://changingminds.org/techniques/general/cialdini/cialdini.htm

Conger, J. A., (1991). Inspiring Others: The Language of Leadership. The Executive, 5(1), 31-46. Retrieved from ProQuest.

Mazur, T. C., (1993). Lying. Retrieved on Jan 31, 2015, from http://scu.edu/ethics/publications/iie/v6n1/lying.html.

Pearson (2015c).  Developing persuasive business messages.  Retrieved on August 8, 2015 from http://www.pearsoncustom.com/mct-comprehensive/asset.php?isbn=1269879944&id=12404

Purdue (2015a). Online Writing Laboratory (Memos). Retrieved on Jan 31, 2015, from http://owl.english.purdue.edu/owl/resource/590/01/

Purdue (2015b) Using Rhetorical Strategies for Persuasion. Retrieved on Jan 31, 2015, from https://owl.english.purdue.edu/owl/resource/588/04/

Reddy, S. (2010, Nov 1). Memo to all staff: Dump your trash. The Wall Street Journal. Retrieved on Feb 10, 2015, http://www.wsj.com/articles/SB10001424052702304316404575580534064250948

Stanford (2015). Stanford University Persuasive Technology Lab (Home). Retrieved on Jan 31, 2015, from http://captology.stanford.edu