Organizational Structures of Internationalization: Does Tata Possess a Distinctive Competency?

INTEGRITY UNDERSTANDING EXCELLENCE UNITY RESPONSIBILITY Published in March 2012. The Tata Commitment At the Tata Group we are committed to improving the quality of life of the communities we serve. We do this by striving for leadership and global competitiveness in the business sectors in which we operate.

Our practice of returning to society what we earn evokes trust among consumers, employees, shareholders and the community. We are committed to protecting this heritage of leadership with trust through the manner in which we conduct our business. Information Technology • Tata Consultancy Services............ 38• Tata Elxsi ........................................ 42• Tata Technologies ......................... 44• Tata Interactive Systems .............. 47• Tata Business Support Services ... 48 Communications • Tata Sky ......................................... 49• Tata Teleservices ........................... 50• Tata Communications ................... 52 information technology & communications An Introduction .....................................04 Group History ........................................06 International Locations .........................09 Promoter Companies • Tata Sons ............................................10 Subsidiaries & Divisions • Tata Consulting Engineers • Tata Housing Development Company • Tata Petrodyne • Tata Industries ...................................11 Divisions • Tata Strategic Management Group • Tata Interactive Systems Group engineering Automotive • Tata Motors ............................................... 22 Subsidiaries / Associates / JVs • Jaguar Land Rover • Tata Marcopolo Motors • Tata Daewoo Commercial Vehicle Company • Tata Motors ( Thailand) • Tata Hispano Motors Carrocera S.A.

• Tata Motors (SA) (PTY ) • Telco Construction Equipment • Tata Technologies • Tata Cummins • TML Drivelines • TAL Manufacturing Solutions • Tata Motors European Technical Centre • Tata Motors Finance • Tata AutoComp Systems • TML Distribution Company • Concorde Motors (India) • Tata AutoComp Systems .......................... 28 JVs • Tata AutoComp Systems Limited Interiors and Plastics Division • Nanjing Tata AutoComp Systems • Tata Johnson Controls Automotive • Tata Toyo Radiator • Tata Yazaki AutoComp • Automotive Stampings & Assemblies • Tata Ficosa • TACO Composites • Tata AutoComp GY Batteries • TACO Hendrickson Suspensions • Telco Construction Equipment Company ................................................... 30 Engineering Products & Services • Tata Projects .............................................. 31• Voltas ........................................................ 32 • Tata Consulting Engineers ....................... 34 • TRF ............................................................. 35 materials Metals • Tata Steel .......................................14 Subsidiaries / Associates / JVs • Tata Steel Europe (Corus) • NatSteel Holdings • Tata Steel Thailand • Tinplate Company of India • Tayo Rolls • Tata Steel Processing and Distribution • TRL Krosaki • Tata Sponge Iron • Tata Metaliks • Tata Pigments • Jamshedpur Injection Powder • TM International Logistics • mjunction services • TRF • Jamshedpur Utility and Service Company • The Indian Steel and Wire Products • Tata BlueScope Steel • Dhamra Port Company • Lanka Special Steel • Sila Eastern Company • Tata Steel KZN • Tata NYK • S&T Mining Company • T.S. Alloys Associated Sector • TRL Krosaki .....................................18 Composites • Tata Advanced Materials ...............19 01_Tata Main Brochures_2012 (001-011).indd 2 4/5/12 1:32:55 PM services Hotels, Property Development • Indian Hotels (Taj Hotels Resorts and Palaces) .................................62 • Tata Realty and Infrastructure ....65• Tata Housing Development Company ......................................66 • JUSCO ...........................................67 • Drive India Enterprise Solutions Limited (DIESL).............................68 Financial Services • Tata AIG Life Insurance Company .....................69 • Tata AIG General Insurance Company .....................69 • Tata Asset Management ..............70• Tata Investment Corporation ......70 • Tata Capital ..................................71 Other Services • Tata Strategic ...............................72• Tata Services ................................73 energy • Tata Power ................................ 56 Subsidiaries • Tata Power Delhi Distribution Limited ( TPDDL) • Powerlinks Transmission • Tata Power Trading Co.

• Strategic Electronics Division (SED) • NELCO • Tata BP Solar ............................ 59 consumer products • Tata Global Beverages ............ 76• Titan Industries ....................... 80• Infiniti Retail ............................ 83• Trent ......................................... 84 chemicals • Tata Chemicals ........................ 88• Rallis India ............................... 91• Advinus .................................... 92 • Trusts .................................................... 100 • Institutes ............................................. 106 • NCPA ..................................................... 108 • Tata Medical Center ........................ 109 • Tata Council for Community Initiatives.................... 110 • Product Index .................................... 111 defence and aerospace ...... 93 international operations ..... 94 • Tata International ............................... 98 corporate social responsibility Overview 01_Tata Main Brochures_2012 (001-011).indd 3 4/5/12 1:32:55 PM The Tata Group comprises operating companies in seven business sectors : Materials, Engineering, Information Technology and Communications, Energy, Services, Consumer Products and Chemicals. The Group was founded in the last quarter of the 19th century in India when the country had just set out on the road to gaining independence from British rule. Consequently, the founders of the Group aligned business opportunities with nation building. This approach remains ingrained into the Group’s ethos even today even as it spreads its operations to other geographies.

The Tata Group is today India’s largest conglomerate with revenues of $83.3 bn in the financial year ending March 31, 2011. The Group companies had 424,365 people on their rolls on March 31, 2011. Its 31 publicly listed companies have a combined market capitalisation which is one of the highest among all business houses in India and a shareholder base of over 3.6 million. Group companies export products and services to over 85 countries and have operations in over 80 countries.

The Tata companies share a set of five core values derived from the Group’s early beliefs which even today drive all business decisions.

These values are : Integrity, Understanding, Excellence, Unity and Responsibility. The Group and its companies have been distinctive in their adherence to business ethics and their commitment to corporate social responsibility. This legacy has earned the trust of the Group’s stakeholders in a measure few business houses can match. THE TATA GROUP 01_Tata Main Brochures_2012 (001-011).indd 4 4/5/12 1:32:55 PM (Major shareholdings)• Tata Consultancy Services • Tata Steel • Tata Motors • Tata Power • Tata Communications • Tata Chemicals • Tata Global Beverages • Indian Hotels • Titan • Voltas • Tata Elxsi • Trent • Tata Investment Corporation • Tata Teleservices • Tata International • Tata AIG General Insurance Company • Tata AIG Life Insurance Company • Tata Sky • Tata Asset Management • Tata Advanced Systems • Tata Capital • Tata Realty and Infrastructure • Tata Petrodyne • Tata Housing • Tata Consulting Engineers • Infiniti Retail • Tata Business Support Services (Major shareholdings)• Tata Advanced Materials• Tata AutoComp Systems• Tata Industrial Services• Drive India Enterprise Solutions• Advinus Therapeutics • Tata Sons Limited • Tata Industries Limited Sir Dorabji Tata TrustSir Ratan Tata TrustOther Tata-endowed Trusts 66% shareholding Tata Sons Limited GROUP HOLDING STRUCTURE Tata Industries Limited Board of Directors Mr. Ratan N Tata •• Chairman Mr. Cyrus P Mistry •• Deputy Chairman Mr. Farrokh K Kavarana •• Mr. R Gopalakrishnan • Mr. Ishaat Hussain •• Finance Director Mr. R K Krishna Kumar •• Mr. Arun R Gandhi • Mr. Kishor A Chaukar • Managing Director Mr. S Ramadorai • Mr. B Muthuraman • Mr. Prasad R Menon • Mr. Ravi Kant • Mr. K R S Jamwal • Executive Director Mr. R R Bhinge • Executive Director 50% shareholding 04 05 01_Tata Main Brochures_2012 (001-011).indd 5 4/5/12 1:32:55 PM 1932 Tata Airlines, a division of Tata Sons, is established, opening up the aviation sector in India. 1917 The Tatas enter the consumer goods segment as the Tata Oil Mills Company is established to make soaps, detergents and cooking oils. 1868 Jamsetji Nusserwanji Tata starts a private trading firm laying the foundation of the Tata Group. 1902 The Indian Hotels Company is incorporated to set up the Taj Mahal Palace and Tower, India’s first luxury hotel, which opened in 1903. 1907 The Tata Iron and Steel Company is established to set up India’s first iron and steel plant in Jamshedpur, which started production in 1912. 1910 The first of the three Tata Electric Companies, the Tata Hydro-Electric Power Supply Company, is set up to generate electricity. 1911 The Indian Institute of Science is established in Bengaluru to serve as a centre for advanced learning. 1912 Tata Steel introduces eight-hour working days, well before such a system was implemented by law even in most western countries. group history 1874 The Central India Spinning, Weaving and Manufacturing Company is set up, marking the Group’s entry into textiles. 01_Tata Main Brochures_2012 (001-011).indd 6 4/5/12 1:32:55 PM 1945 Tata Engineering and Locomotive Company (renamed Tata Motors in 2003) is established to manufacture locomotive and engineering products. The company began manufacturing commercial vehicles in 1954 in a JV with Daimler Benz. 1939 Tata Chemicals is established. 1984 Titan Industries — a joint venture between the Tata Group and the Tamil Nadu Industrial Development Corporation ( TIDCO) — is set up to manufacture watches. 1952 Pandit Jawaharlal Nehru, India’s first Prime Minister, requests the Group to manufacture cosmetics in India; and Lakme is established. 1968 Tata Consultancy Services ( TCS), India’s first software services company, is established as a division of Tata Sons. 1995 Tata Quality Management Services institutes the JRD QV Award, modelled on the Malcolm Baldrige National Quality Value Award of the United States, laying the foundation of the Tata Business Excellence Model. 1996 Tata Teleservices Limited ( TTSL) is established to spearhead the Group’s foray into the telecom sector. 06 07 1998 Tata Indica — India’s first indigenously designed, developed and manufactured car — is launched by Tata Motors, spearheading the Group’s entry into passenger cars. 01_Tata Main Brochures_2012 (001-011).indd 7 4/5/12 1:32:57 PM 2000 Tata Tea (since named as Tata Global Beverages) acquires the Tetley Group, UK, in the first major acquisition of an international brand by an Indian group. 2002 The Tata Group acquires a controlling stake in Videsh Sanchar Nigam Limited (now Tata Communications) — India’s leading international telecommunications service provider. • Tata Consultancy Services becomes the first Indian software company to cross one billion dollars in revenues. • Titan launches Edge, the slimmest watch in the world. 2001 Tata-AIG — a joint venture between the Tata Group and American International Group Inc (AIG) — marks the Group’s re-entry into insurance.

The Group’s insurance company, New India Assurance, was nationalised in 1956. 2004 Tata Motors acquires the heavy vehicles unit of Daewoo Motors, South Korea. • Tata Steel makes its first major overseas investment in NatSteel Asia, headquartered in Singapore. • Tata Consultancy Services goes public in India's private sector's largest initial public offer. 2007 Tata Steel acquires Corus, the UK-based steel company, for $ 12.1 bn, then the biggest overseas acquisition by an Indian company.

Currently Tata Steel is among top 10 global steel companies with crude steel production capacity of over 28 million tonnes per annum. 2005 Indian Hotels adds New York's iconic hotel, The Pierre, to its portfolio as also its Ginger "Smart Basics" hotels in India. • Tata Communications acquires Tyco Global Network, making it one of the world's largest provider of submarine cable bandwidth. 2008 Tata Motors acquires the Jaguar Land Rover businesses from Ford Motor Company and unveils the Tata Nano, among the world’s cheapest cars. The Nano went on sale in 2009. 01_Tata Main Brochures_2012 (001-011).indd 8 4/11/12 4:48:47 PM United States Tata Incorporated Tata Global Beverages TCS Tata Communications Indian Hotels Tata Technologies Tata Chemicals Tata Steel Canada TCS Tata Communications Tata Technologies Tata Steel Mexico TCS Tata Technologies Tata Steel Chile TCS Ecuador TCS Uruguay TCS Brazil TCS Tata International Tata Steel Argentina TCS Columbia TCS Bermuda Tata Communications Portugal Tata Communications Spain Tata Motors Tata Communications United Kingdom Tata Limited Tata Global Beverages TCS Indian Hotels Tata Communications Tata Motors Tata Chemicals Tata Technologies Tata Steel Finland Tata Steel TCS France TCS Tata Communications Tata Technologies Tata Steel Germany TCS Tata Technologies Tata Communications Tata Steel Belgium TCS Tata Communications Tata Steel Luxembourg TCS Tata Communications Switzerland TCS Tata Communications Tata Steel Poland TCS Tata Communications Netherlands Tata Communications Voltas TCS Tata Chemicals Tata Steel Tata Technologies Denmark TCS Hungary TCS Tata Communications Czech Republic Tata Global Beverages Ireland TCS Tata Communications Tata Technologies Italy Tata Communications TCS Greece Tata Steel Tu r key Tata Steel Sweden TCS Tata Communications Tata Steel Norway Tata Communications Tata Motors TCS Russia Tata Communications Tata Global Beverages Morocco TCS Tata Chemicals Tata Motors Indian Hotels Senegal Tata International Ghana Tata International Nigeria Tata International Ivory Coast Tata Steel Malawi Tata Global Beverages Namibia Tata International Zambia Indian Hotels Tata International Zimbabwe Tata International South Africa Indian Hotels Tata International TCS Tata Steel Tata Communications Tata Global Beverages Tata Chemicals Tata Motors Tata Power Mozambique Tata International Tata Steel Tata Chemicals Uganda Tata International Tanzania Tata International Kenya Tata Global Beverages Tata Chemicals Tata International Botswana TCS Mauritius Tata Chemicals Tata Steel Saudi Arabia Voltas TCS Qatar Tata Consulting Engineers Oman Voltas Tata Steel UAE Tata International Indian Hotels Tata Steel Voltas TCS Tata Communications Bahrain TCS Maldives Indian Hotels Pakistan Tata Global Beverages Sri Lanka Tata Communications Indian Hotels Tata Steel Tata Global Beverages Nepal Tata Communications Bhutan Indian Hotels Bangladesh Tata Global Beverages Tata Motors China TCS # Tata International # Tata Communications# Tata Steel Tata Global Beverages Tata AutoComp Tata Technologies Thailand Tata Steel Tata Motors TCS Tata Technologies Malaysia Tata Steel Indian Hotels TCS Singapore Tata Communications Tata Steel Tata Technologies Tata Motors TCS Tata Chemicals Tata International Tata Power The Philippines Tata Steel TCS Vietnam Tata Steel Taiwan Tata Communications TCS Indonesia TCS Tata Power Tata Motors South Korea Tata Motors Tata Technologies TCS Japan TCS Tata Communications Tata Technologies Australia TCS Tata Steel Indian Hotels Tata Communications New Zealand TCS Head Office Group Representative Office JV/Subsidiary/Associate Production Facility/Property Global Development Centres (GDC) R&D Centre/Centre of Excellence (CoE) • TCS has 18 offices in USA including 3 Development Centres. In the UK, TCS has 11 offices including one Development Centre. TCS has an additional 111 offices in 42 countries around the world.

• Tata Steel Group has finishing facilities/offices in Ireland, Turkey, Switzerland, Belgium, Sweden, Spain, Germany, France, among other countries. Also it has JV/Subsidiary/Associates in Portugal, Spain, Poland, Norway, Austria, Romania, Czech Republic, Italy, Bulgaria, Jersey, Denmark, Isle of Man, Latvia and Hungary.

• Tata Interactive Systems has Development Centres in Germany, Switzerland. Its sales and marketing operations span the US, Canada, the UK, Mainland Europe, Australia, New Zealand, the Middle East and Asia.

• Tata Elxsi has offices in USA, UK, France, Germany, Japan, Seoul and UAE. Design studios in UK, Japan and Animation/VFX studio in USA.

• Tata Power through its subsidiaries has offices in Singapore, Indonesia and South Africa.• Tata Technologies has offices in the USA (10), Canada (1) , Mexico (3) , UK (2), Germany (2) , France (3) and South Korea (1).

• Tata International has offices in Ethiopia, China, Malawi, Vietnam, Thailand and Uruguay.

• Voltas has offices in Saudi Arabia, UAE, Qatar, Singapore and Bahrain.

• Tata Global Beverages has its corporate head office in the UK which supports its three regions comprising of CAA (USA, Canada, Australia and South America), EMEA (UK & Africa, Europe, Middle East and Russia), South Asia.

• Tata Communications has subsidiaries in Guam, Puerto Rico and Austria.

• Titan has a sourcing office in Hong Kong and retail outlets in 29 countries.

• Indian Hotels has sales office in Japan and representative offices in Brazil, France and Germany. international locations Please see pages 94-97 for details on International Operations # Hong Kong 08 09 In addition ... 01_Tata Main Brochures_2012 (001-011).indd 9 4/5/12 1:32:59 PM SONS Established as a trading ﬁ rm by Jamsetji Tata in 1868, Tata Sons is the promoter of the major Tata companies and holds the majority promoter holding in the Tata companies. The Chairman of Tata Sons is traditionally regarded as the Group Chairman.

About 66% of the equity capital of Tata Sons is held by public philanthropic trusts endowed by the members of the Tata family, the two biggest being the Sir Dorabji Tata Trust and the Sir Ratan Tata Trust, both created from the estates of the sons of the Group’s founder. (Please also see pages 100-105.) Tata Sons is the owner of the Tata name and the Tata trademarks which are registered in India and several other countries and are used by Tata companies in relation to their products and services. The terms of use of the Tata mark and logo by the companies are governed by the Brand Equity and Business Promotion Agreement signed between Tata Sons and the respective company.

Amongst the various Brand Equity and Business Promotion activities, Tata Quality Management Services provides long and short-term initiatives and training and assessment programmes, to maximise the companies’ performance through the Tata Business Excellence Model.

Besides other subsidiary companies which separately appear in this brochure, some of the operating subsidiaries of Tata Sons are:

Tata Consulting Engineers Limited is a premier consulting engineering organisation and is in this business for over 50 years, with over 3,000 highly qualiﬁ ed and experienced technical professionals offering the full range of engineering and consultancy services to its clients, spanning concept development to commissioning support on their new or expansion projects. The sectors served are: Power (generation, transmission & distribution), alternate energy, infrastructure, chemicals, oil & gas, industrial, steel and metals, mining and minerals. ISO 9001:2008 certiﬁ ed, TCE has completed over 6,500 assignments in India and overseas. (Please also see page 34.) (www.tce.co.in) Tata Housing Development Company Limited: Commencing operations in 1984, Tata Housing is one of the key players in the real estate industry in India. Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations span various aspects of real estate development, such as land identiﬁ cation and acquisition, project planning, designing, marketing and execution and property management. The company caters to the needs of home buyers across all income segments – from low cost housing through “Shubh Griha” homes, to “New Haven” in the affordable housing segment and distinctive projects in luxury and premium housing. (Please also see page 66.) (www.tatahousing.com) Tata Petrodyne: A 100% owned subsidiary, Tata Petrodyne owns interests in several oil & gas assets in India and a gas asset in the Southern Gas Basin of the UK North Sea. It is a sole interest holder and operator of an offshore exploration permit in Australia. It has recently expanded its geographical presence by acquiring interest in three onshore assets in Indonesia. (www.tatapetrodyne.in) Contact : Chief, Group Corporate Affairs and Media, Tata Sons, 24, Homi Mody Street, Mumbai-400 001, India. Tel : +91-22-6665 7209 Email : [email protected] Jamsetji Nusserwanji Tata - Founder, Tata Group promoter companies 01_Tata Main Brochures_2012 (001-011).indd 10 4/5/12 1:32:59 PM INDUSTRIES Tata Industries was set up by Tata Sons in 1945 to function as a managing agency for companies promoted by Tata Sons. After the cessation of the managing agency system, its mandate was recast in the early 1980s to promoting the group’s entry into new and high- tech businesses.

Tata Industries has initiated and promoted the group’s ventures into several sectors, which include auto components, advanced materials, telecommunications and life sciences. Tata Industries continues to evaluate opportunities for promoting new business ventures and pioneers the entry of Tata into emerging technologies which exhibit the potential to become large businesses. Tata Industries also has two operating divisions which function as independent proﬁ t centres:

Tata Strategic Management Group (Tata Strategic) is the largest Indian-owned management consulting ﬁ rm. Its clientele includes private sector companies in India, multi-national corporations, public sector/Government and companies promoted by Tatas. Over 50% of its business comes from non-Tata clients and 20% from international clients.

Tata Strategic offers a wide range of solutions covering direction setting, driving strategic initiatives and implementation support.

It works with clients across the following industry domains: Automotive and Engineering; Infocom, Media and Education; Chemicals; Energy; Consumer and Retail; Infrastructure; and the following functional areas: Strategy; Organisational Effectiveness; Delivery Excellence; Marketing & Sales; Logistics and Sourcing. Tata Strategic is an IP driven ﬁ rm with unique India insights and proprietary frameworks. Its network of alliances expands its global footprint and offers clients advanced solutions, international experience and end-to-end services.

(Please also see Page 72) (www.tsmg.com) Tata Interactive Systems (TIS) is the pioneer and global leader in custom learning solutions. TIS’ learning solutions are designed to enable organisational initiatives across industry verticals and have proven their effectiveness at more than 500 clients, 60 of them are Fortune 500 companies, leading educational institutions and government departments.

Leveraging its solid international experience over 21 years in developing interactive and media rich learning solutions, TIS has launched CLASSEDGE, an innovative and comprehensive educational solution for Indian schools. CLASSEDGE is designed to help teachers deliver high quality instruction, with an effective blend of classroom activities and interactive multimedia demonstrations.

TIS is the ﬁ rst and only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM. Its solutions have won nearly 50 prestigious international awards over the last 10 years. (Please also see Page 47) (www.tatainteractive.com) Contact : Tata Industries Limited, Bombay House, 24, Homi Mody Street, Mumbai - 400 001, India.

Tel : +91-22-6665 7373 Fax : +91-22-6665 7974 Email : [email protected] promoter companies Bombay House - Head Office, Tata Group 10 11 01_Tata Main Brochures_2012 (001-011).indd 11 4/5/12 1:33:00 PM 02_Tata Main Brochures_2012 (012-019).indd 12 4/5/12 1:34:16 PM Metals Tata Steel Associated Sector TRL Krosaki Refractories Composites Tata Advanced Materials materials Iron and steel was the foundation on which the Tata Group was built, and the cornerstone of the country’s rise to industrial prominence. A saga that started in 1907 continues to gather steam, with the pace-setting Tata Steel maturing into one of the world’s largest steel producers and an innovator exploring new applications and opportunities for growth and globalisation.

materials 02_Tata Main Brochures_2012 (012-019).indd 13 4/5/12 1:34:18 PM materials Introduction Tata Steel is among the top-ten global steel companies with a crude steel production capacity of 27 million tonnes per annum (mtpa). A Fortune 500 company, the Tata Steel Group is the world’s second most geographically diversiﬁ ed steel producer, employing around 80,000 people across ﬁ ve continents in nearly 50 countries. The Group’s vision is to be the world’s steel industry benchmark in “Value Creation” and “Corporate Citizenship” through the excellence of its people, its innovative approach and overall conduct. Underpinning the vision is a performance culture committed to aspirational targets, safety and social responsibility, continuous improvement, openness and transparency.

Tata Steel’s global growth began with the objectives of attaining a larger geographic footprint and to service a global customer base, including the mature markets of UK and Europe and the fast-growing South East Asia and China markets. Apart from its Indian operations, the Tata Steel Group today comprises European operations through Tata Steel Europe – (www.tatasteeleurope.com) and South East Asian operations through Tata Steel Thailand (www.tatasteelthailand.com) and NatSteel Holdings, Singapore (www.natsteel.com.sg).

After more than a century of growth, the Tata Steel Group is well positioned to service a global customer base, to enjoy economies of scale in plant utilisation and research and development and to deliver its ambitious vision with a motivated and highly-skilled workforce.

Indian Operations Established in 1907, Tata Steel founded and developed India’s ﬁ rst industrial city, now Jamshedpur, where the company established one of Asia’s ﬁ rst integrated steel plants. The Jamshedpur works currently comprises a 6.8 mtpa crude steel production facility (with plans to grow to 10 mtpa during 2012) and a variety of ﬁ nishing mills. Tata Steel has a signiﬁ cant presence in allied and downstream areas through its various Strategic Business Units, namely the Tubes Division, Wire Division, Bearings Division, Ferro Alloys and Minerals Division, Agrico Division and Tata Growth Shop. The company also possesses and operates captive iron ore, coking coal, and chrome ore mines.

Tata Steel is developing three greenﬁ eld steel projects in the states of Jharkhand, Odisha and Chhattisgarh, which will provide an additional capacity of 23 mtpa. Its 6 mtpa integrated greenﬁ eld steel plant project at Kalinganagar in Odisha is already underway.

Products & Brands: Tata Steel’s Jamshedpur works produces hot and cold rolled coil and sheet, galvanised sheet, tube, wire rod and reinforcing bar. To differentiate its premium quality steel products, Tata Steel has introduced STEEL www.tatasteel.com A view of the main gate at Tata Steel Works, Jamshedpur 02_Tata Main Brochures_2012 (012-019).indd 14 4/5/12 1:34:18 PM brands such as Tata Steelium (the world’s ﬁ rst branded cold rolled steel), Tata Shaktee (galvanised corrugated sheet), Tata Tiscon (rebar), Tata Bearings, Tata Agrico (hand tools and implements), Tata Wiron (galvanised wire products), Tata Pipes (pipes for plumbing, irrigation and plant processes), Tata Structura (contemporary construction material) and Galvano.

In 2008 Tata Steel India became the ﬁ rst integrated steel company in the world, outside Japan, to be awarded the Deming Application Prize for excellence in Total Quality Management.

European Operations Tata Steel has a crude steel production capacity in Europe of around 18 million tonnes and has production sites in the UK, Netherlands, Germany, France, Belgium, Spain and Turkey. Its long and ﬂ at products cater to the construction, automotive, packaging, engineering and other markets worldwide.

Comprising three operating divisions – Strip Products, Long Products and Distribution & Building Systems – Tata Steel in Europe produces carbon steel at its integrated steelworks at Port Talbot, Scunthorpe and IJmuiden in The Netherlands. With innovation and continuous improvement at the heart of its business performance, Tata Steel in Europe aims to create value by offering a differentiated product range supported by unrivalled customer service.

South East Asia Operations NatSteel Holdings (www.natsteel.com.sg) is one of the largest steel producers in the Asia Paciﬁ c region. With headquarters in Singapore, it has more than 3,200 employees in Singapore, China, Thailand, Vietnam and Australia.

It has a crude steel production capacity of 0.8 mtpa with additional rolling capacity so it can deliver around 2 mtpa of high quality steel products to the construction industry. NatSteel has associate steel companies in several South East Asian countries, including the Philippines, China and Vietnam, as well as in Australia.

Tata Steel Thailand (www.tatasteelthailand.com) is 67.9% owned by the Group, has its headquarters in Bangkok and is the largest producer of long steel products in Thailand, with a manufacturing capacity of 1.7 mtpa. Raw Materials Owning iron ore mines and collieries in India have historically given Tata Steel a distinct advantage in raw materials sourcing. Tata Steel is also working towards enhancing the security of the raw materials supply for its global operations through joint ventures in Thailand, Australia, Mozambique, West Africa, Oman and Canada.

Subsidiaries / Associates / JVs Tinplate Company of India Limited (TCIL): With a market share of over 35%, TCIL is the industry leader in tinplate manufacturing in India. (www.tatatinplate.com) 'H' Blast Furnace at the Jamshedpur works 14 15 9.6 mtpa expansion project in Jamshedpur 02_Tata Main Brochures_2012 (012-019).indd 15 4/5/12 1:34:19 PM materials Tayo Rolls Limited: India’s leading rolls manufacturer and supplier, the company’s products are used in integrated steel plants, power plants, paper, textile and food processing, and the government mint. (www.tayo.co.in) Tata Steel Processing and Distribution Limited (TSPDL): TSPDL is in the business of steel processing and distribution. It offers hot and cold rolled ﬂ at steel products in customised sizes and quantities through processing and materials management services. (www.tspdl.com) TRL Krosaki: TRL Krosaki produces high alumina, basic, dolomite, silica and monolithic refractories and offers design, procurement and re-lining applications services. It is one of the few companies worldwide to produce silica refractories for coke ovens and the glass industry. The company has a basic bricks manufacturing unit in China. (www.trlkrosaki.com) (see also page 18) Tata Sponge Iron Limited (TSIL): TSIL is the ﬁ rst Indian sponge iron plant based on Tata Steel’s Direct Reduction Technology. (www.tatasponge.com) Tata Metaliks: Tata Metaliks is engaged in the business of manufacturing and selling foundry grade pig iron. The Pig Iron produced by Tata Metaliks is rated the best in India. (www.tatametaliks.com) Tata Pigments Limited (TPL): It is a national player and one of the largest producers of synthetic iron oxide pigments in India. TPL’s range of products includes oxides of iron, dry cement paint, exterior emulsion paint and distemper. (www.tatapigments.com) Jamshedpur Injection Powder Limited (JAMIPOL): JAMIPOL manufactures carbide de-sulphurising compounds which are used for de-sulphurising hot metal for the production of low-sulphur, high-quality steel. (www.jamipol.

com) TM International Logistics Limited (TMILL): TMILL provides material handling and port operation services at Haldia and Paradip Ports in addition to providing freight forwarding and chartering services. (www.tmilltd.com) mjunction services limited: Mjunction, a 50:50 venture of SAIL and Tata Steel, is India’s largest e-commerce company and the world’s largest e-marketplace for steel. (www.mjunction.in) TRF Limited: TRF is one of India’s leading companies in the business of design, manufacture, supply, installation and commissioning of engineered-to-order equipment and systems in the areas of bulk material handling, processing, reclaiming and blending. (www.trf.co.in) (see also page 35) Jamshedpur Utility and Service Company Limited (JUSCO): Re-engineered out of Tata Steel’s town services, JUSCO is a wholly-owned subsidiary of Tata Steel and is the country’s ﬁ rst enterprise that provides municipal and civic services for townships. (www.juscoltd.com) (see also page 67) Colourful cans Wire RodsCold Roll Coils Bearings Steel Wires Tubes Galvanised sheets 02_Tata Main Brochures_2012 (012-019).indd 16 4/5/12 1:34:21 PM The Indian Steel and Wire Products Limited (ISWP): Acquired by Tata Steel in 2003, ISWP has two units – a wire unit comprising wire drawing mills, wire rod mills and a fastener division and a steel roll manufacturing unit named Jamshedpur Engineering and Machining Company (JEMCO). (www.iswp.co.in) Tata BlueScope Steel Limited: A joint venture with BlueScope Steel Limited, Australia, Tata BlueScope Steel Limited offers a comprehensive range of branded steel products for building and construction applications. The company is constructing a state-of-the-art metallic coating and painting facility at Jamshedpur. (www.tatabluescopesteel.com) Dhamra Port Company, Odisha: A joint venture between Larsen & Toubro Ltd and Tata Steel Ltd., the port has been commissioned and commercial operations have begun. (www.dhamraport.com) Lanka Special Steel Limited: The only unit in Sri Lanka manufacturing galvanised wires.

Sila Eastern Company Limited: Established to develop limestone mines in Thailand, mainly for the captive use of Tata Steel.

Tata Steel KZN: Produces ferro chrome at its new plant in Richards Bay, South Africa.

Tata NYK: Tata NYK is a joint venture shipping company with Nippon Yusen Kabushiki Kaisha (NYK Line) catering to dry bulk and break bulk cargo. Japan-based Nippon Yusen Kaisha NYK Line is one of the largest shipping companies in the world. (www.tatanykshipping.com) S&T Mining Company Pvt Ltd: Tata Steel has entered into an alliance with India’s largest steel making company, SAIL, for raw material security. A JV company, S&T Mining Company Pvt. Ltd. was incorporated in September 2008 with its registered ofﬁ ce in Kolkata. (www.stmining.com) TS Alloys: Tata Steel owns 100% of the equity of Rawmet Ferrous Industries (now TS Alloys) which has a Ferro Alloy Plant near Cuttack (Odisha), with a production capacity of over 50,000 tpa of high carbon ferro chrome. (www.tsalloys.com) Corporate Sustainability Tata Steel was founded on the philosophy that society is not just another stakeholder in its business, but is, in fact, the very purpose of its existence. As Tata Steel’s operations have expanded into new geographies, the company has retained a collective focus on the various areas of corporate sustainability that impact the environment, people and their health, and society at large. As a policy, all its businesses promote and encourage economic, social and educational development within their communities while also giving active support to local initiatives. The Tata Steel Group’s focus in the area of corporate sustainability includes social sustainability, environmental sustainability, social welfare, sports and inclusive growth in an attempt to ensure that the Group’s successes are shared by all its constituents and stakeholders. A view of Tata Steel, Thailand plant Cut-and-bend operations of NatSteel Asia, Singapore 16 17 The IJmuiden plant at night 02_Tata Main Brochures_2012 (012-019).indd 17 4/5/12 1:34:24 PM materials TRL KROSAKI REFRACTORIES www.trlkrosaki.com TRL Krosaki Refractories Limited ( TRL Krosaki) was known as Tata Refractories Limited till June 2011 when it forged a strategic partnership with Japan’s premier refractories company, Krosaki Harima Corporation (KHC). KHC acquired 51% equity of the company from Tata Steel, thereby reducing Tata Steel’s holding from 77% to 26%. This partnership has strengthened the company’s technology and product offerings and transformed it into a global company by improving its reach to its global customers.

TRL Krosaki has a production capacity of over 4 lakh tonnes from two modern plants and ﬁ ve operating units – with its main works at Belpahar in Odisha having the highest plant capacity under one roof in the world – and a wide product basket of six main product lines – silica, high alumina, basic, dolomite, ﬂ ow control products & monolithics – catering to a range of industries in the metals, chemicals and petro-chemicals sectors. View of TRL China LimitedContact : Head – Corporate Affairs & Communications, Tata Steel, Jamshedpur-831 001, India. Tel : +91-0657-2431 142 Fax : +91-0657-2425 182 Email : [email protected] In India, the company is pledged to causes such as strengthening civic amenities in and around its areas of operation, providing healthcare, education, training, employment and empowerment, and preserving culture and heritage, especially of indigenous tribes. Tata Steel has expanded its reach from the city of Jamshedpur and its adjoining areas, to over 800 villages in India, touching the lives of hundreds of thousands of people.

In Europe, initiatives like apprenticeships and graduate schemes, sponsorship of British Triathlon and several other programmes have ensured that extended communities are beneﬁ ted by the Group’s businesses.

Tata Steel is a valued member of the Worldsteel Association (worldsteel) and has accepted a set of 11 sustainability indicators to measure its economic, environmental and social performance within the steel industry. The Company is also guided by frameworks such as the UN Millennium Development Goals, which are advanced through its social initiatives. A triathlon sponsored by Tata Steel Europe 02_Tata Main Brochures_2012 (012-019).indd 18 4/5/12 1:34:25 PM Proﬁ le Tata Advanced Materials is engaged in the design, manufacture and assembly of composite products for applications in the aerospace, defence and industrial sectors.

Business Divisions Aerospace This division offers complete end-to-end solutions from concept to product for applications in space, aircraft & helicopter in the area of :

Design & analysis; Tool design & manufacturing; Manufacturing & assembly of composite components; Material testing & characterisation.

Its state-of-the-art facility consists of clean rooms, cold store, critical process & quality equipments like autoclaves, NDT, etc.

backed up by quality systems & customer approvals. It’s an AS9100 & NADCAP certiﬁ ed (ﬁ rst in India) company.

Its customer list includes Boeing, FACC, Spirit, Pratt & Whitney, Goodrich, SAAB, HAL, VSSC and NAL.

Defence and Industrial Composites This division is actively engaged in offering solutions for personal armour, vehicle armour, and provides end-to-end composite solutions for applications in urban transportation and medical segments. Its customer list includes Ministry of Defence, Navy, State Police Forces, Tata Motors, and GE-Medical.

TATA ADVANCED MATERIALS Aerospace Division Contact : Sales & Marketing, Tata Advanced Materials, 10, Jigani Industrial Area, Jigani 562 106, Bengaluru, India.

Tel : +91-80-6695 5500 Fax : +91-80-2782 5570 Email : [email protected] (for Aerospace) & [email protected] (Defence & Industrial) Contact : GM (PR & HRD), TRL Krosaki Refractories Limited, Belpahar, Dist - Jharsuguda, Odisha, India, Pin - 768218.

Tel : +91 6645 258393 Fax : +91 6645 250243 Email : [email protected] Defence and Industrial Composites Division TRL Krosaki main entrance at Belpahar, Odisha 18 19 www.tamlindia.com TRL Krosaki also offers value-added services in the form of total refractories solutions & total refractories management through its Refractories Engineering Management Services department. It is also the number one exporter of refractories from India with 24% market share.

Apart from its main works at Belpahar, the company has two captive mines in Odisha for quartzite and plastic clay; a manufacturing unit in Bayuquan, Lioning Province, China; operations in Jamshedpur, Salem, Bhuj, Jhansi and Hyderabad in India; and marketing ofﬁ ces in Delhi, Mumbai, Kolkata, Jamshedpur, Bengaluru, Belpahar, Kuala Lumpur, UK and UAE.

TRL Krosaki has been certiﬁ ed to IMS certiﬁ cation which includes ISO 9001, ISO 14001 and OHSAS 18001. 02_Tata Main Brochures_2012 (012-019).indd 19 4/5/12 1:34:26 PM 03_Tata Main Brochures_2012 (020-027).indd 20 4/5/12 1:34:53 PM engineering The Tata Group has energised India’s immense pool of engineering talent in myriad ways while delivering products, services and solutions that have enhanced the country’s capabilities and improved the lives of its citizens. Exemplars of this spirit of engineering excellence are the Indica, India’s ﬁ rst indigenously produced passenger car, and the Tata Nano, the world’s most affordable car.Automotive Tata Motors Tata AutoComp Systems Telco Construction Equipment Engineering Products & Services Tata Projects Voltas Tata Consulting Engineers TRF engineering 03_Tata Main Brochures_2012 (020-027).indd 21 4/5/12 1:34:54 PM engineering MOTORS www.tatamotors.com Established in 1945, Tata Motors, India’s largest automobile company with a portfolio of commercial, passenger and utility vehicles, is increasingly acquiring a signiﬁcant international presence.

Tata Motors is India’s largest commercial vehicle manufacturer, having entered the segment in 1954. It is the world’s fourth largest truck and bus manufacturer.

Tata Motors is also India’s third largest passenger vehicle player, with its ﬁrst passenger vehicle entering the market in 1991. The Tata Indica, India’s ﬁrst indigenously designed car, was launched in 1998. Tata Motors unveiled the Nano, the world’s most affordable car in 2008, and subsequently launched in 2009. It acquired Jaguar Land Rover, two iconic British brands in 2008. It has had a strategic alliance with Fiat since 2005.

Tata Motors’ plants in India are at Jamshedpur (Eastern India), Pune and Sanand ( West), Lucknow and Pantnagar (North), Dharwad (South). Tata Motors and Fiat have set up a common manufacturing facility at Ranjangaon, near Pune. Besides, Tata Motors’ subsidiaries and associate companies have manufacturing facilities in UK, South Korea, Thailand, Spain and South Africa. Internationalisation Apart from serving the robust Indian market, Tata Motors is also pursuing growth internationally through exports and acquisitions. It acquired the business of Jaguar Land Rover from Ford Motors in 2008. Earlier, in 2004, it had acquired the heavy vehicles business of Daewoo Motors. Today, the company’s subsidiary, Tata Daewoo Commercial Vehicles Co. in South Korea, is the country’s second largest truck maker and the largest exporter of heavy trucks.

Hispano Carrocera, the reputed Spanish bus manufacturer is a fully-owned subsidiary of Tata Motors.

The company has a joint venture with Marcopolo, the Brazil-based body-builder of buses and coaches. Tata Motors also has a joint venture with Thonburi Automotive Assembly Plant Company of Thailand to manufacture and market the company’s pick-up vehicles in Thailand.

Tata Motors’ vehicles are exported to Europe, Africa, the Middle East, South East Asia, South Asia and South America. The company has joint venture/franchisee assembly operations in Bangladesh, Ukraine and Senegal. Currently about 63% of its revenues is derived from its international business. The company intends to increase its international business through organic and inorganic growth routes. 22 23 Jaguar XF 03_Tata Main Brochures_2012 (020-027).indd 23 4/5/12 1:34:55 PM engineering Products The company’s product lines are :

Passenger Cars : Tata Indica hatchback, Tata Indigo family of sedans and station wagons and the Tata Nano, Jaguar luxury saloons.

Utility Vehicles : A range comprising the Tata Aria (Crossover), the Tata Safari (SUV ), the Tata Xenon XT (Lifestyle Pick-up), and the Tata Sumo Grande MK II, the Tata Sumo range, the Tata Venture (People Carriers) and the Land Rover 4 x 4s.

Commercial Vehicles for goods transportation Small Commercial Vehicles : The Tata Ace range.

Light & Intermediate Commercial Vehicles : Pick- ups (2T GVW ) and the Tata Ultra trucks ranging from 5T GVW to 14T GVW.

Medium and Heavy Commercial Vehicles : Ta t a Prima range of multi-axle trucks, tractor-trailers, tippers, mixers, and special application vehicles, ranging from 10T GVW to 75T GVW.

Commercial Vehicles for passenger transportation • Light, medium and heavy buses from 2T GVW onwards.

• Multi-purpose vehicles – the Tata Magic, the Tata Magic Iris, the Tata Winger and the Tata Venture – for urban and rural transportation. Tata Xenon XT Tata Safari Strome Tata Aria Tata Indigo Manza Range Rover Evoque 03_Tata Main Brochures_2012 (020-027).indd 24 4/5/12 1:34:56 PM 24 25 Research and Development Tata Motors has seven R&D centres in India, South Korea, Spain and the UK, with over 4,500 engineers and scientists.

The company’s R&D facilities include a crash-test facility and hemi-anechoic chamber for testing of noise and vibration. The company also draws on the expertise of leading international design and styling houses. It is developing vehicles running on alternate fuels (biofuels, hydrogen), as also electric and hybrid vehicles, both for personal and public transportation. It has also been implementing several environment-friendly technologies in manufacturing processes, signiﬁ cantly enhancing resource conservation.

Tata Motors’ R&D department has received several awards. Among them are India’s National Award for Research and Development Efforts in Industry in the Mechanical Engineering Industries sector, the National Award for Successful Commercialisation of Indigenous Technology by an Industrial Concern, and the CSIR Diamond Jubilee Technology Award.

The R&D Centre of Tata Daewoo’s Commercial Vehicle Company has won the Ministry of Science & Technology Award from the South Korean government.

Subsidiaries and Associates Tata Motors has made substantial investments in building associate and subsidiary companies and joint ventures that complement and support its business activities. These include :

Jaguar Land Rover Ltd.: Comprising Jaguar luxury saloons & sports cars, and Land Rover 4 x 4s. Its plants are located in the UK at Castle Bromwich, Halewood and Solihull. (www.jaguar.com) (www.landrover.com) Tata Marcopolo Motors Ltd.: Manufacturing fully-built buses in India.

Tata Daewoo Commercial Vehicle Co. Ltd. (TDCV): A 100% subsidiary of the company, TDCV is in the business of producing heavy commercial vehicles. Its plant is at Gunsan in South Korea. (www.daewootruck.co.kr) Tata Motors (Thailand) Ltd.: Manufacture and marketing of pick-up vehicles in Thailand. Its plant is in Bangkok.

(www. tatamotors.co.th) Tata Hispano Motors Carrocera S.A.: A reputed Spanish bus manufacturing company. Its plant is at Zaragoza in Spain. (www.hispano-net.com) Tata Motors (SA) (PTY) Ltd.: A joint venture company of Tata Motors and Tata Africa Holding (Pty) Ltd. Tata Magic Tata Magic IrisTMi Tata Ace Zip 03_Tata Main Brochures_2012 (020-027).indd 25 4/5/12 1:34:58 PM engineering Telco Construction Equipment Company Ltd.(TELCON): Engaged in the business of construction equipment and allied services in which the company has 40% holding and Hitachi Construction Machinery Company Limited, Japan, holds 60%. (Please also see page 30) (www.telcon.co.in) Tata Technologies Ltd. (TTL): TTL along with its subsidiaries provides specialised Engineering & Design services, Product Lifecycle Management (PLM) and product-centric information technology services. It has two operating companies, INCAT and Tata Technologies iKS (Please also see page 44) (www.tatatechnologies. com) Tata Cummins Ltd. (TCL): TCL is engaged in the manufacture and sale of high horse power engines used in the company’s range of M&HCVs. (www.tatacummins.com) TML Drivelines Ltd. : A 100% subsidiary of the company engaged in the business of gear boxes and axles for heavy and medium commercial vehicles. (www.tatamotors.com) TAL Manufacturing Solutions Ltd.: A 100% subsidiary of the company engaged in the business of providing factory automation solutions and design and manufacture of a wide range of machine tools. (www.tal.co.in) Tata Motors European Technical Centre Plc (TMETC) : A 100% subsidiary of the company in the UK, engaged in design engineering and development of products.

Tata Motors Finance Ltd.: A 100% subsidiary of the company, engaged in ﬁ nancing customers of Tata Motors and its channel partners. (www.tatamotorﬁ nance.com) Tata AutoComp Systems Ltd.: A holding company for promoting domestic and foreign joint ventures in auto components and systems and is also engaged in engineering services, supply chain management and after market operations for the auto industry. (Please also see page 28) (www.tacogroup.com) TML Distribution Co. Ltd. : Sales, logistics and distribution of Tata Motors’ vehicles.

Concorde Motors (India) Ltd. : A 100% subsidiary of the company, it retails Tata Motors’ range of passenger vehicles. (www.concordemotors..com) Tata Divo Bus Tata Prima TipperTata Venture TV 03_Tata Main Brochures_2012 (020-027).indd 26 4/5/12 1:34:59 PM Contact : Head – Corporate Communications, Tata Motors, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : + 91-22-6665 7613 Fax : + 91-22-6665 7616 Email : [email protected] 26 27 Corporate Sustainability Tata Motors is committed to improving the quality of life of communities by working on four thrust areas – employability, education, health and environment. The activities touch the lives of more than a million citizens. The company’s support on education and employability is focused on youth and women. They range from schools to technical education institutes to actual facilitation of income-generation. In health, its intervention is in both preventive and curative health care. The goal of environment protection is achieved through tree plantation, conserving water and creating new water bodies and, last but not the least, by introducing appropriate technologies in its vehicles and operations for constantly enhancing environment care. Electronic assembling branch of Tata Motors’ Grihini Udyog Society 03_Tata Main Brochures_2012 (020-027).indd 27 4/5/12 1:35:00 PM engineering AUTOCOMP SYSTEMS www.tacogroup.com Established in October 1995, Tata AutoComp Systems offers products and services in the ﬁ eld of auto components to Indian and global customers.

Tata AutoComp has three major businesses - Manufacturing, Engineering and Supply Chain Management. The Tata AutoComp Group comprises the holding company, Tata AutoComp Systems Limited, its operating divisions, its joint ventures with global auto component leaders and subsidiaries in plastic interiors and exteriors and composites.

The Tata AutoComp group has 48 manufacturing plants (including one in China) and 2 engineering centres. Its current OE customers include Ashok Leyland, Eicher Motors, Fiat, Ford, General Motors, Honda, Mahindra and Mahindra, Mahindra Renault, Mercedes-Benz, Skoda, Tata Motors, Toyota and Volkswagen. Most of the manufacturing units have received global recognition from its customers. 04_Tata Main Brochures_2012 (028-035).indd 28 4/5/12 1:35:21 PM Sr. No. Name of Business Unit Partner Product Area 1. Tata AutoComp Systems Limited Interiors and Plastics Division100% owned by Tata AutoCompPlastic interiors and exteriors 2. Nanjing Tata AutoComp Systems Limited, China 100% owned by Tata AutoCompFunctional plastic parts and systems 3. Tata Johnson Controls Automotive Limited Johnson Controls Inc., USA & ISRINGHAUSEN, GermanySeating systems 4. Tata Toyo Radiator Limited T Rad, Japan Heat exchangers 5. Tata Yazaki AutoComp Limited Yazaki Corp, Japan Wiring harness 6. Automotive Stampings and Assemblies Limited 75% owned by Tata AutoComp 25% owned by PublicStampings and assemblies 7. Tata Ficosa Limited Ficosa, Spain Visioning systems, command & control systems 8. TACO Composites Limited 100% owned by Tata AutoCompComposites (sheet moulded and bulk moulded) 9. Tata AutoComp GY Batteries Private Limited GS Yuasa, Japan Automotive batteries 10. TACO Hendrickson Suspensions Private Limited Hendrickson International, USATruck and bus suspension systems Tata AutoComp also provides a complete range of engineering services to its customers in a variety of product domains. Its range of services include: Concept Design and Detailing, Analytically driven Design and Development, CAD, CAE, Simulation and Optimisation, Product Design and Development, Knowledge-based engineering, Plastics and Sheet Metal Tool design. Seat assembly at Tata Johnson Controls Moulding facility at Interiors and Plastics Division Tube mill at Tata Toyo Radiator 28 29 Contact : Senior General Manager, Corporate Communications, Tata AutoComp Systems Limited, TACO House, Damle Path, Off Law College Road, Pune-411 004, India. Tel : +91-20-6608 5000 (extn: 5119) Fax : +91-20-6608 5102 Email: [email protected] 04_Tata Main Brochures_2012 (028-035).indd 29 4/5/12 1:35:21 PM engineering TELCO CONSTRUCTION EQUIPMENT COMPANY LIMITED www.telcon.co.in Contact : Sr General Manager – Sales & Marketing, Telco Construction Equipment Company, Jubilee Building, 45, Museum Road, Bengaluru-560 025, India. Tel : +91-80-6695 3301/02 Fax : 91-80-6695 3309 Email : [email protected] Proﬁ le Telcon is India’s leading provider of mining, infrastructure, construction and agricultural equipment and services. Started in 1961 as a division of Tata Motors, Telcon is now a joint venture between Tata Motors and Hitachi Construction Machinery Co. Ltd.

of Japan – world leaders in hydraulic excavator technology – with Hitachi holding 60% stake.

Telcon has state-of-the-art manufacturing facilities at Jamshedpur, Dharwad and, most recently, at Kharagpur and has rolled out over 55,000 machines from its plants since inception. The company has over 225 sales, service and customer support ofﬁ ces and an extensive dealership network across India. Telcon has been able to maintain its leadership position in the country in the area of hydraulic excavators over the past two decades by virtue of its ability to offer technologically superior product offerings and superior after sales support to its customers. Telcon also exports to Asian, African and Middle East countries and is on its way to becoming a global production hub for supply of select hydraulic excavators and off highway dumpers through the Hitachi network.

Telcon’s mission & strategy is to become a Full Liner – providing the complete range of products and services to address the needs of mining, construction, infrastructure and agricultural value chains. As part of its strategic growth path, Telcon acquired Serviplem S.A. (Spain) in 2008 for its superior and proven technology in the design, manufacturing, sales and service of concrete equipment as well as to gain manufacturing foothold in Europe and China. Telcon has leveraged the design and manufacturing capabilities of Serviplem to launch the Transit Mixer Trucks for the Indian market. Telcon’s acquisition of Comoplesa Lebrero S.A.

(Spain) has given access to the latest technology and capabilities in design, manufacturing, sales and service of compaction equipment like soil compactors, asphalt compactors, etc.

Products and Services Telcon has a wide range of construction and mining equipment catering to the needs of nation building and infrastructure creation. Its portfolio of products includes hydraulic excavators, mining shovels, off-highway dumpers, backhoe loaders, wheel loaders, vibratory compactors, motor graders, crawler cranes, multi-utility loader, transit mixers, etc. Telcon’s strength lies in its strong design and development set-up giving it the capability to customise solutions around customer needs and its wide spread service network.

As an extension to its product line, Telcon offers a range of value-added services like full maintenance / service contracts, unit exchange programmes, hydraulic aggregate repairs at Telcon’s own workshops, comprehensive refurbishing of machines, etc.

Collaborations The company has collaborations with Hitachi Construction Machinery Company Ltd., Japan, for hydraulic excavators, Hitachi Truck Manufacturing Ltd., Canada for Dumpers & TCM, Japan for Reach Stackers. It has agency supply agreements with Hitachi-Sumitomo Corporation, Japan for Hydraulic Crawler Cranes, Hitachi Zosen for Tunnel Boring machines and Berco for undercarriages.40 41 Hydraulic Excavator Transit Mixer Backhoe loader 04_Tata Main Brochures_2012 (028-035).indd 30 4/5/12 1:35:22 PM PROJECTS www.tataprojects.com Proﬁ leTata Projects Limited ( TPL), established in 1979, is an Engineering, Procurement and Construction (EPC) contracting company.

The company operates through seven Strategic Business Units (SBUs): Power Generation, Transmission & Distribution, Water & Waste Water, Oil, Gas and Hydrocarbon, Railways, Metals & Minerals and Quality Services.

Currently, TPL has over 2000 employees spread across three Regional Ofﬁ ces and 75 projects at 63 locations, 15 Regional Inspection Ofﬁ ces and three registered overseas ofﬁ ces - Abu Dhabi, South Korea and China.

The company has its own tower manufacturing unit near Nagpur, acquired a majority stake in Artson Engineering Limited (design & manufacturing tanks / piping for OGH projects) and formed joint venture companies – Al Tawleed (for projects in Saudi Arabia), TEIL Projects Limited (with EIL, a Central PSU) and TPL-TQA Ltd. (for Third Party Inspection Services in South Africa). Services offered by the SBUs• Power Generation – EPC of total plant and balance of plant in coal and gas based power projects.

• Transmission and Distribution – EPC of HV transmission lines up to 800 kV; 400 kV and GIS-sub-stations; rural electriﬁ cation; supply of transmission, telecom and metro rail towers.

• Water and Waste Water – EPC of desalination plants; industrial water and efﬂ uent treatment plants; manufacturing of reverse osmosis water puriﬁ cation units.

• Oil, Gas and Hydrocarbon – EPC of tank farms/terminals; process plants and reﬁ nery expansion projects; offshore structural revamping and piping works.

• Metals and Minerals – EPC of Iron (sinter and blast furnace) and steel making plants; mills; ore beneﬁ ciation & palletisation plants.

• Railways – EPC of overhead electriﬁ cation; complete railway infrastructure, including bridges, stations and signaling.

• Quality Services - Global presence in third party industrial inspection; certiﬁ ed welding inspection training courses in collaboration with TWI/UK; ISO certiﬁ cation body.

The company has been:• Ranked the fastest growing construction company in India in FY 10-11.

• Rated amongst the Top Ten Most Admired Construction Companies in India consecutively for ﬁ ve years from 2007 to 2011 by Construction World.

• Received the Construction Company of the Year Award from EPC World for 2011.

• Bagged D&B-Axis Bank Infra Award 2011 for Exemplary Execution of Power Plant. Quality Services 30 31 Power GenerationTransmission & Distribution Water & Waste Water Oil, Gas & HydrocarbonMetals & Minerals Railways Contact : Chief Corporate Affairs, Tata Projects, Mithona Tower-I, Prenderghast Road, Secunderabad-500 003, Andhra Pradesh, India.

Tel : +91-40-6623 8801 Extn. : 8737 Fax : +91-40-2789 1644 Email : [email protected], Website : www.tataprojects.com 04_Tata Main Brochures_2012 (028-035).indd 31 4/5/12 1:35:23 PM engineering Proﬁ leSet up in 1954, Voltas is India’s premier air conditioning and engineering services company. The company’s core competence lies in (a) management and execution of electro-mechanical projects, most signiﬁ cantly in air conditioning (b) design, manufacture and marketing of cooling appliances, air conditioning & refrigeration equipment and (c) supply, installation and servicing of engineering-based products and solutions. All these capabilities are ISO 9001-2000 certiﬁ ed.

Areas of BusinessInternationally, Voltas has been well known for over 30 years as an engineering, procurement and construction (EPC) contractor for electro-mechanical projects, with specialisation in HVAC&R (heating, ventilation, air conditioning & refrigeration), building management systems, plumbing, public health, ﬁ re ﬁ ghting & safety, ELV & specialised systems, and power management. Project works have been successfully undertaken in the Middle East, South East Asia, the CIS countries, Africa and SAARC countries.

Voltas is also known in both domestic and international markets as a total solutions provider for turnkey public health projects as well as for water, efﬂ uent and sewage treatment, and water pollution control projects.

In India, Voltas is recognised as a pioneer and leader in air conditioning and refrigeration. Voltas has designed and executed a diverse array of HVAC&R applications, including intelligent ofﬁ ce complexes, airports, banks, shopping malls, multiplexes, call centres, information technology parks, pharmaceutical production plants, clean rooms, hospitals, electronics and telecommunication facilities, naval warships and mercantile ships, cold storages for horticulture and meat produce, process chilling facilities, ordnance factories, atomic energy plants and power plants.

In recent years, Voltas has expanded its domestic business portfolio to include the entire range of electro-mechanical services offered in overseas markets.

Voltas is also a pioneer in the design, manufacture and marketing of a range of popular cooling appliances for the household, institutional and industry segments, including export markets. These include window and split air conditioners ( Vertis and Sensicool brands), water coolers and dispensers ( Tushar and Mini Magic brands) and commercial refrigerators (Coldcel brand). In addition, Voltas manufactures a range of air conditioning and refrigeration equipment used in its projects. Voltas is also India’s major manufacturer of forklift trucks.

In the ﬁ eld of engineering products and services, Voltas works in association with over 35 globally renowned manufacturers to offer various engineering products and solutions. The company’s services span the spectrum from design and sourcing to installation, commissioning, training, parts supply and maintenance. These services are offered in the ﬁ eld of textile machinery (of which Voltas is India’s largest supplier, with a complete range of products), and mining and construction equipment and materials handling equipment.

VOLTAS www.voltas.com Voltas projects sites: Burj Khalifa, Dubai ...

... and Rajiv Gandhi International Airport, Hyderabad 04_Tata Main Brochures_2012 (028-035).indd 32 4/5/12 1:35:25 PM Contact : Corporate Communications Department, Voltas Limited, Voltas House ‘A’, 4th Floor, Dr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai-400 033, India. Tel : +91-22-6665 6666 Fax : +91-22-6665 6288 Email : [email protected] RepresentationsVoltas represents a number of leading Indian and international manufacturers. These include Lakshmi Machine Works Limited, Lakshmi Card Clothing Manufacturing Co. Pvt. Ltd., Lakshmi Ring Travellers (CBE) Ltd., Lakshmi Caipo Industries Ltd., ELGI Electric and Industries Ltd., Lakshmi Electrical Drives Ltd., Airmaaster Industrial Technologies, Kluber Lubrication India Pvt. Ltd., Adwaith Lakshmi Industries Ltd., Erbatech Machinery Pvt Ltd. and Terex Powerscreen (India); Terrot GmbH, Erbatech GmbH, Textile Plant & Equipment, Brueckner - Textile-Technologies GmbH & Co. KG, Dilo Systems GmbH, Thies GmbH & Co KG, Pleva GmbH, Hansa Industrie - Mixer GmbH & Co.KG, and Wumag Texroll GmbH & Co. KG, (Germany); Steiger Participations SA (Switzerland); Reggiani Macchine S.P.A. and Martex S r l (Italy); Kobelco Cranes and Tadano (Japan); Terex Equipments Limited and Flexi Narrow Aisle Limited (U.K); LeTourneau - Joy, and ESCO (USA), Ruks Engineering and Dunline International (Canada); MIDEA, Shenyang Sanyo Building Machinery Co. Ltd., NFLG, Shandong Rifa Textile Machinery Co., Ltd., and Dadi Engineering Development (Group) Co. Ltd., (China); Jaws Bucket & Attachment P Ltd. and Aury Australia Pty Ltd., (Australia).

Joint Ventures & Subsidiaries:The Company’s strategic joint ventures are:

Universal Voltas LLC, Abu Dhabi, UAE; Universal Weathermaker Factory LLC, Abu Dhabi, UAE; Olayan Voltas Contracting Co. Ltd., Riyadh, Kingdom of Saudi Arabia; Voltas Materials Handling Private Limited, India.

Voltas’ subsidiaries are:

India Universal Comfort Products Limited; Rohini Industrial Electricals Limited; Simto Investment Company Limited; Auto Aircon (India) Limited.

Overseas Voltas Netherlands B.V., Amsterdam, Netherlands; Weathermaker Limited, Dubai, UAE; Saudi Ensas Company for Engineering Services W.L.L., Jeddah, Kingdom of Saudi Arabia, Lalbuksh Voltas Engineering Services & Trading LLC, Muscat, Sultanate of Oman; Voltas Oman LLC, Muscat, Sultanate of Oman. Range of Vertis air conditioners Visi cooler Mini Magic water dispenser Voltas 10T forklift, part of a range of industrial and infrastructure usage 42 4332 33 Powerscreen track mounted screening plant for mining and road construction LMW Ring Frame LR6 AX with auto doffer 04_Tata Main Brochures_2012 (028-035).indd 33 4/5/12 1:35:32 PM engineering CONSULTING ENGINEERS www.tce.co.in Proﬁ le Tata Consulting Engineers Limited ( TCE), a wholly owned subsidiary of Tata Sons Limited, is a premier consulting engineering organisation established in 1962. Headquartered in Mumbai, its ofﬁ ces are spread over several cities in India. It also has a subsidiary in Doha, Qatar, a registered ofﬁ ce in the USA and a representative ofﬁ ce in South Africa.

Currently TCE has on its rolls over 3,000 highly qualiﬁ ed and experienced multi-disciplinary technical professionals. Its competencies are wide and range from engineering to project management, environmental protection to safety assessment and construction to commissioning. The depth and spread of competencies as well as professional experience of its staff supported by extensive IT infrastructure and contemporary software enables TCE to position itself among the best in the consulting engineering profession in the domains it serves.

Areas of business TCE offers the full range of engineering and consultancy services to its clients spanning concept development to commissioning support on their grassroots or expansion projects. It also undertakes specialised assignments such as system studies, plant betterment and renovation & modernisation of existing facilities. The sectors served are:

• Power – Generation (fossil fuel ﬁ red and hydro), transmission and distribution • Nuclear – Power, fuel fabrication, spent fuel processing and waste management • Alternate Energy – Wind, bio-mass and solar • Infrastructure – Water & waste water, rural and urban development, buildings & townships, environmental engineering, ports and transportation • Chemical – Oil and gas, petrochemicals, pharmaceuticals and other organic and inorganic chemicals • Industrial – Cement, paper and pulp, glass, paint, automobiles and auto components • Mining & Minerals – Coal, iron ore • Steel and Metals – Steel and non-ferrous TCE also excels in the design of special purpose projects which are one-of-a-kind. Outstanding examples are radio telescope for astronomical research, fueling machine for nuclear reactors and solid propellant plant for space application etc.

It has to date completed more than 6,500 assignments in India and overseas.

TCE is ISO 9001-2008 certiﬁ ed.

Contact : 247 Park, Tower A, LBS Marg, Vikhroli ( W), Mumbai-400 083, India. Tel : +91 - 22 - 6114 8181 Fax : +91 - 22 - 6114 8282 Email : [email protected] TCE's projects: 4000 MW Mundra Ultra Mega Power Plant ...

... Cauvery Water Supply Scheme ... TCS Techno Park Sirsuseri 04_Tata Main Brochures_2012 (028-035).indd 34 4/5/12 1:35:35 PM 34 35 TRF LIMITED www.trf.co.in Established in 1962 as Tata Robins Fraser Limited, TRF has emerged as a pioneer in solutions for material handling equipment and processing systems required in infrastructure development and automotive applications.

The material handling equipment and systems business caters mainly to power, steel, ports, mining, etc sectors. Its two principle business segments, products and projects, are further divided into the following business units:

• The Bulk Material Handling Equipment Division, specialising in design and manufacture of a wide range of material handling equipment, such as wagon tipplers, conveying systems, screens and crushers, travelling wagon loaders, etc.

The division manufactures its products in its state-of-the art works at Jamshedpur, India.

• The Bulk Material Handling Systems Division, offering complete package of material handling and allied systems and services on a turnkey basis.

• The Port and Yard Equipment Division, focusing on design, supply, erection and commissioning of material handling equipment for ports and stockyards including level lufﬁ ng cranes, ship loaders and unloaders, container cranes, stacker-reclaimers, etc.

• The Balance Of Plant (BoP) Division, offering complete EPC solution to power plant developers, comprises systems and utilities like coal and ash handling plants, water treatment, cooling tower, electrical-BoP, civil work, HVACs and compressed air, ﬁ re prevention and fuel handling systems. Its services include system engineering for integration within BoP packages and those between BTG and BoP.

• The Operation and Maintenance Services Division, providing operation and maintenance services to customers using bulk material handling equipment.

The TRF group of companies comprises:

• Hewitt Robins International Limited, UK is engaged in the design, manufacture of mobile crushing plants and screens, feeders, foundry equipment, etc. HRIL produces standard and custom-designed equipment to perform in the toughest industrial environments. • York Transport Equipment (Asia) Pte Limited, Singapore, engaged in the business of trailer under-gears, which includes axles, suspension and other components. The company has manufacturing facilities in Singapore, Australia, China and India.

• Adithya Automotive Applications Limited, an automotive applications unit, at Lucknow, India for ﬁ xed body truck applications. It provides end-to-end solutions through fabrication and machining for tippers, load bodies, refrigerated bodies, etc.

• Dutch Lanka Trailer (DLT) Manufacturers Limited, Sri Lanka, a world class trailer manufacturing company with manufacturing facilities in Sri Lanka, Oman and India. It exports trailers to over 30 countries.

TRF’s material handling products and systems are well known in the market for their reliability, productivity and longevity.

The company has been constantly upgrading and developing new products and systems with the help of internationally reputed enterprises having cutting edge technical expertise. Contact : Head – Corporate Communications, Jamshedpur-831 007, India. Tel : +91 657-3046407 Fax : +91 657-2345732 Email : [email protected] Rock bucket tipper trailer York TEA's ofﬁ ce in Singapore Ship unloader 04_Tata Main Brochures_2012 (028-035).indd 35 4/5/12 1:35:35 PM 05_Tata Main Brochures_2012 (036-053).indd 36 4/5/12 1:36:05 PM The Tata Group pioneered the infotech services industry in India when it established Tata Consultancy Services — now India’s most valuable IT company and Asia’s largest software house — way back in 1968.

The Group has, since those early days, sharpened its focus on creating technology solutions to help and connect the businesses and the people they touch. That is the philosophy driving the current Tata thrust in telecom services.Information Technology Tata Consultancy Services Tata Elxsi Tata Technologies Tata Interactive Systems Tata Business Support Services Communications Tata Sky Tata Teleservices Tata Communications information technology & communications information technology & communications 05_Tata Main Brochures_2012 (036-053).indd 37 4/5/12 1:36:06 PM information technology & communications Proﬁ le Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other ﬁ rm can match. TCS offers a consulting- led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model (GNDM™), recognised as the benchmark of excellence in software development. TCS has over 202,000 of the world’s best-trained consultants in 42 countries.

The company is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com Key Business Areas • IT Services – rich technology skills and integrated processes, delivered across the world with unparalleled rigor and quality • Business Solutions – comprehensive strategies, extending from analysis to ideation to solution, drawing upon functional and industry knowledge • Outsourcing – superior, scalable services and programmes, from optimising discrete functions to managing entire business solutions and service areas with reduced risk and cost The TCS Advantage 1. Customer-centric Engagement Model: TCS’ years of experience working across industries underpins the vast array of services that it offers. TCS has structured its operations to focus on teams around domain and technology requirements, offering specialised services and solutions that meet the distinct needs of global business. TCS’ deep understanding across industries, combined with insights from its Centers of Excellence, allows it to more efﬁ ciently equip the client’s business with proven solutions that incorporate industry best practices. With engagement models that match the size and scale of the operations, TCS supports the business goals and offers partnership opportunities based on gain-share and risk-share models, as appropriate. Whatever the business needs or aspirations, TCS has the in-depth knowledge, world-class processes and standards, and relationship-based approach to put the right solution in place.

2. Global Network Delivery Model™ : TCS’ Global Network Delivery Model (GNDM™) delivers services and solutions anywhere, with consistently superior quality. At the centre of this model are its people, providing skills at the appropriate scale and nurtured by the ﬁ rm’s ability to attract and retain talent.

TCS has adopted a ‘follow-the-sun’ approach, meaning that no matter where the business is located, TCS can help clients keep their business running 24/7, while providing a seamless experience across CONSULTANCY SERVICES www.tcs.com TCS House, Mumbai, India 05_Tata Main Brochures_2012 (036-053).indd 38 4/5/12 1:36:06 PM all operations. This combination of platform and people – assisted by collaborative tools – translates to processes that are consistent and effective everywhere.

The model’s highlights are:

• Highly reﬁ ned processes that have earned TCS the ﬁ rst global SEI-CMM Level 5 assessment • Execution by a talented, scalable professional force • On-site, domestic, and offshore stafﬁ ng • Broad technology and domain expertise • Effective and scalable talent management • Delivery through a network of integrated, global development centres • Multi-continent and interconnected development centre network • State-of-the-art, redundant telecommunications network • Global collaboration tools The ﬁ rm’s solution centres are at the heart of this delivery process and are located across the world. Each centre is classiﬁ ed as Global, Regional or Near Shore, and provides a unique set of services and solutions to our clients.

• Global Solution Centres: Brazil, China, India − Very high scale − Serves large customers − High depth & breadth of skills − Matured processes • Regional Solution Centers: Argentina, Chile, Colombia, Ecuador, Hungary, Mexico, Morocco and Uruguay − Medium scale − Serves local customers − Select capabilities − Addresses language and cultural challenges • Near-Shore Solution Centres: Canada, Luxembourg, Singapore, South Africa, UAE, UK and USA − Smaller scale − Customer geography & time zone − Helps to build customer comfort 38 39 Jamsetji Tata Building, Montevideo, Uruguay Specialised Training Centre - Ignite, Chennai, India 05_Tata Main Brochures_2012 (036-053).indd 39 4/5/12 1:36:07 PM information technology & communications 3. Focus on Innovation : TCS Innovation Labs work across domains, new technology areas and are spread across geographies. These Labs attract the best R&D talent globally, are equipped with state-of-the-art infrastructural resources, and have to their credit many achievements across software engineering standards, business & domain innovations, and technology products. The work being carried out in TCS Innovation Labs includes areas such as next generation software processes, human-computer interface, bioinformatics, nanotechnologies, embedded solutions, grid computing and utility computing. TCS offers research-based solutions in advanced technologies that help support its customer’s business objectives.

TCS’ R&D offerings are addressed to support business objectives and they include:

• Promote business agility: SaaS platforms, Agile enterprise architecture, Decision Support Systems • Enable simpliﬁ cation and transformation: Virtualisation, Cloud Computing, Managed Evolution of Infrastructure • Manage enterprise risk and compliance: Smart Cards, Copyright protection offerings • Facilitate the enrichment of the user experience: Surface Computing, Uniﬁ ed Communications and Multimedia Gateway solutions TCS’ clients also beneﬁ t from its Co-Innovation Network (COIN™), which identiﬁ es and reﬁ nes useful emerging technologies. The work of the Innovation Labs is strengthened through collaborating with universities such as MIT and Stanford and teaming with technology leaders such as IBM and Microsoft. This blending of ideas and best practices helps TCS maintain clients’ technological edge.

The Network’s highlights are:

• Proven innovation from India’s ﬁ rst and largest software R&D unit • Partnerships with both current market leaders and entrepreneurs with rule-changing approaches • Investments in research to develop next-generation solutions • Close collaboration with clients to generate relevant, actionable innovation 4. Full Services Portfolio: TCS’ full services portfolio combines traditional IT and Remote Infrastructure services with knowledge-based services such as Consulting and Business Process Outsourcing. This enables TCS to provide integrated solutions that’s helps Clients recognise value quickly by reducing costs and improving business agility. The efﬁ ciency and seamlessness of its engagements makes TCS an excellent partner to companies looking for an integrated approach to managing all IT and operational programs. The Tata Research Development and Design Centre ( TRDDC) at Pune, India TCS Training Centre, Thiruvananthapuram, India 05_Tata Main Brochures_2012 (036-053).indd 40 4/5/12 1:36:08 PM Intellectual property—from software products, to technology and business components, to service and process frameworks—is the culmination of our business knowledge, technology excellence and process innovation and helps transform businesses around the world.

• Industry speciﬁ c software products in Banking and Financial Services, Insurance, Retail, Healthcare, Telecom, Government and Hi-Tech sectors provide customers with a competitive edge.

• TCS’ library of Technology and Domain components enables it to build high quality solutions and bring them to market faster.

• It’s service and process frameworks improve operational efﬁ ciencies and business agility.

Corporate Sustainability Corporate Sustainability (CS) in TCS is focussed on health and education initiatives together with ensuring diversity in the workforce, ethical global sourcing and concern for the environment. While TCS endeavours to use its IT core competence to address societal problems, one key differentiator for TCS is the involvement of its employees through volunteer activities conducted under the umbrella of Maitree, an association of TCS employees and their families across the globe that is active in various communities and is a key vehicle of CS within the company. Maitree also addresses TCS’ internal stakeholders and engages TCSers and their families in a variety of meaningful activities including music, dance and sport.

CS activities include structured engagement with stakeholders, especially with academics and students; and the use of IT core competence to address large-scale societal problems and launch new solutions like mKrishi, anSMS-based agro advisory service. Be it girl child education in South Asia in collaboration with UNICEF or adult literacy programmes in South India, TCS believes in using IT as an instrument for social development and change.

Other TCS community initiatives have been in areas addressing environmental and civic problems; setting up and maintaining infrastructure for urban beautiﬁ cation, pollution reduction and healthcare; waste management in the ofﬁ ce environment; water treatment; and building a world-class super-specialty hospital for children in Mumbai city.40 41 TCS Hangzhou, China TCS Seven Hills Park, Cincinnati, Ohio, USA Contact : Head – Corporate Marketing, Tata Consultancy Services, TCS House, 3rd Floor, Raveline Street, Mumbai-400 001, India. Tel : +91-22-6778 9974 Fax : +91-22-6630 9994 Email : corporate.ofﬁ [email protected] 05_Tata Main Brochures_2012 (036-053).indd 41 4/5/12 1:36:09 PM information technology & communications TATA ELXSI www.tataelxsi.com Proﬁ le Tata Elxsi is a design company that blends technology, creativity and engineering to help customers transform ideas into world-class products and solutions.

The company addresses the communications, consumer products, healthcare, media & entertainment, semiconductor and transportation sectors. This is supported by a talent pool of over 3500 employees and a network of design studios, development centers and ofﬁ ces worldwide. Its core practice areas cover embedded electronics and software development, industrial design, systems integration, Animation and Visual FX services. Headquartered in Bengaluru, Tata Elxsi is a public stock company.

Embedded Product Design The Embedded Product Design division provides technology consulting, new product development, system integration and testing services for leading product companies, ODMs and service providers. This is backed by an in-depth understanding of technology, a large multi-disciplinary product development team and mature processes and systems including SEI CMMi Level 5 and ISO 9001.

The division also creates and licenses intellectual property and software components, helping customers create product differentiation and reduce development costs and time-to-market.

It offers solutions across a diverse range of industries including broadcast, industrial and consumer products, transportation, energy, medical technology, wireless communications and convergence.

Industrial Design The Industrial Design division helps customers develop endearing brands and products by using design as a strategic tool for business success.

The division's extends across consumer insight, branding, industrial design, visual design & merchandising, design engineering and manufacturing support.

Its in-depth understanding of consumers and rapidly changing market dynamics, backed by a multi-disciplinary design team, enables it to service a broad spectrum of industries. This includes automotive, communications, consumer products, healthcare and retail.

The division has supported the launch of over 50 brands and products across the world. Its work has been recognised with several international awards and patents for design and innovation. High-end technology products enabled by Embedded Product Design Industrial design and product development by Industrial Design 05_Tata Main Brochures_2012 (036-053).indd 42 4/5/12 1:36:10 PM 42 43 Contact : CEO’s Ofﬁ ce, Tata Elxsi, ITPB Road, Whiteﬁ eld, Bengaluru-560 048, India. Tel : +91-80-2297 9103 Fax : +91-80-2841 1474 Email : [email protected] Animation and special effects created by Visual Effects Virtual reality expertise from Systems Integration Visual Computing LabsVisual Computing Labs ( VCL) is an award-winning digital production studio providing Animation, Visual Effects and 3D stereoscopic content for feature ﬁ lms, episodic television and advertising.

VCL hosts world-class studios in India and Los Angeles and a creative team that includes Academy Award® winning and BAFTA nominated professionals.

Recent awards include a Golden and a Silver Lotus at the 56th National awards, for exemplary Animation and Visual Effects.

VCL was also nominated for best-animated ﬁ lm at the Visual Effects Society awards for “Roadside Romeo” in 2009.

VCL also offers custom content development for visualisation and product marketing, and is a leading developer of mobile, online and console games.

Systems IntegrationThe Systems Integration division implements and integrates complete systems and solutions for high-performance c omputing, CAD/CAM/CAE, broadcast, virtual reality, storage and disaster recovery.

The division addresses the broadcast, manufacturing, government, defence and education sectors, with an expert team of integration specialists and support engineers located across a wide network of ofﬁ ces. This is backed by strategic partnerships with best-in-class software and technology providers.

The Professional Services Group under Systems Integration extends maintenance and support services for data mining, facilities management, network management, storage consultancy and management, in India and overseas. information technology & communications TECHNOLOGIES www.tatatechnologies.com Tata Technologies, founded in 1989, enables ambitious manufacturers to design and build better products through engineering services outsourcing and the application of information technology to product development and manufacturing enterprise processes. Offerings Manufacturers are increasingly challenged to provide safer, environmentally friendly, innovative, content-rich products at the same or lower cost. Tata Technologies helps its customers meet these challenges through four lines of service:

VPD – Vehicle Programs & Development (VPD) The VPD provides complete outsourced program management, concept development, detail design, validation and manufacturing planning services. Projects of this scale and complexity are achieved through a combination of vehicle experts in the US and Europe, coupled with India’s most experienced automotive engineers. Programs include electric vehicles, or EV variants that help achieve sustainability targets, while providing mobility at an affordable price point. The eMO electric vehicle, designed by Tata Technologies, showcased at the 2012 International Auto Show in Detroit, was a ﬁ rst for any India-based engineering services ﬁ rm.

E&D – Outsourced Engineering & Design The services of this group include concept development, VA/VE, CAE, detailed engineering, embedded software development, product veriﬁ cation, and manufacturing process design and validation, applied to major product sub- systems and components. Services include the provision of offshore engineering centers in India and Thailand.

ESG – Enterprise Solutions Group The ESG provides consulting and IT solutions that help customers in optimising critical enterprise processes through the application of ERP, manufacturing execution systems, MES, and CRM improving manufacturing performance.

It also has extensive experience and templates used to rapidly integrate the systems and data of companies acquired by manufacturers.

PLM – Product Lifecycle Management Solutions The PLM optimises product development processes, implementing collaborative PLM Automotive Engineering and Design 05_Tata Main Brochures_2012 (036-053).indd 44 4/5/12 1:36:11 PM tools, a major contributor to ER&D investment efﬁ ciency, especially for global engineering teams with extensive supply chains. Tata Technologies is the world’s largest independent reseller of PLM technology. It and its customers are among the world’s top users of PLM technology. The company’s engineers use these products to deliver services to our customers worldwide. It packages the insights and practices learned into service offering templates to improve the efﬁ ciency of engineering teams at Tata Technologies and its customers.

Delivery Tata Technologies serves leading automotive, aerospace and construction equipment manufacturers in 25 countries through its six global delivery centers, Pune and Bangalore (India), Detroit (USA), Coventry (UK), Stuttgart (Germany) and Bangkok ( Thailand) and the international headquarters at Singapore.

The company’s value proposition is built on its understanding of the unique business requirements of customers, insights into both mature and emerging markets, extensive domain experience, an effective blend of global and local resources, ability to scale rapidly, and a talent pool of over 5,000 engineers – the largest and most experienced engineering services team in India. Combined with its distributed R&D model, PLM-based perspective and solution-focused IT expertise, Tata Technologies brings together people, processes and technology, with a proven record of improving the business performance of the world’s top manufacturers. The company also caters to their tier 1 suppliers and extended supply chains.

Recent breakthroughs • eMO Concept – unveiled in January 2012 at the International Automotive Show in Detroit is the world’s ﬁ rst complete vehicle program developed by an India-based engineering services company.

This program features innovation in automotive packaging and design, as well as EV engineering benchmarks; and was created to go to market at the disruptive price point of $20,000.

• The Tata Technologies joint venture with Hindustan Aeronautics Limited, Tata HAL Technologies, is the ﬁ rst Indian aerospace engineering organisation to deliver a joint conceptual deﬁ nition of a jet aircraft.

• The application of frugal engineering principles to new industries including Construction/Heavy Machinery on a global scale.

Engineering Knowledge Management Tata Technologies industry-leading proprietary applications and services enable engineers to better use technology; and to capture, embed, and reuse their knowledge.

• iGETIT – a knowledge management tool used by more than 110,000 engineers worldwide (www.myigetit.com) eMO – Electric Mobility Concept 44 45 Aerospace Engineering and Design 05_Tata Main Brochures_2012 (036-053).indd 45 4/5/12 1:36:13 PM information technology & communications • iCHECKIT, iCOMPAREIT – quality- and standards-maintenance of engineering data for manufacturers • iSUPPORTIT – world HelpDesk, is an innovative tool, delivering engineers critical resources and support worldwide anytime, anywhere Technology Partners The company uses and implements leading software technology. In addition, it also sells and supports PLM products worldwide.

• Dassault Systèmes • Siemens PLM • Autodesk • SAP • Oracle (CRM) Quality focus The company is accredited with AS 9100C certiﬁ cation for services delivered from its Center for Advanced Engineering and Design at Hinjawadi in Pune, India. In addition, the company owns an ISO 9001:2008 for engineering services for its Delivery Centers at Pune, Bangalore and Thailand. The Pune Center is also a certiﬁ ed ISO/IEC 27001:2005 for compliance to information security management systems. Quality is delivered consistently to customers through our standardised Global Engagement Model (GEM).

Corporate philosophy – Better for the Community, Better for you Tata Technologies commitment to the communities it operates is demonstrated by providing jobs. Over 70% of its employees are citizens of the countries in where it operates. This ensures a better customer-company relationship and enables the company to service its customers better and faster for the long term.

Its Corporate Sustainability Programs include technical education (through Ready Engineer™), environmental responsibility (applicable to Tata Technologies facilities as well as the products the company engineers), and community service strives to make things better for the planet, better for people, better for business, better now, and better for the future. Comprehensive PLM Products and Services Websites: www.TataTechnologies.com, www.BetterInnovation.com, www.MyIgetIt.com Contacts : International Headquarters, Singapore. Tel : +65-6779 4733 Fax : +65-6372 4955 Email : [email protected] Asia-Paciﬁ c Headquarters, Pune, India. Tel : +91-20-6652 9090 Fax : +91-20-6652 9043 North America Headquarters, Novi, MI, USA. Tel : +1 248 426 1482 Fax : +1 248 426 8398 Europe Headquarters, Coventry, UK. Tel : +44 (0) 8443 759685 Fax : +44 (0) 2476 158749 Tata HAL Technologies Limited, Bengaluru, India. Tel : +91 80 6583 7174 / 7175 05_Tata Main Brochures_2012 (036-053).indd 46 4/5/12 1:36:13 PM INTERACTIVE SYSTEMS www.tatainteractive.com Contact : Chief Marketing Ofﬁ cer, Tata Interactive Systems, Leela Business Park, Andheri-Kurla Road, Andheri (E), Mumbai-400 059, India. Tel : +91-22-6643 8000 Fax : +91-22-6643 8800 Email : [email protected] Tata Interactive Systems ( TIS) is a pioneer and global leader in custom learning solutions. TIS’ offerings address training needs arising out of key organisational initiatives such as full training or learning outsourcing, a major enterprise-wide system like SAP, large scale recruitment and new employee on-boarding, new customer philosophy initiative, workforce re-skilling associated with the rollout of a process improvement initiative such as lean, leadership development, regulatory & compliance training etc.

The industry verticals TIS services include Education; Government and Defence; Telecommunications, Media and Technology; Healthcare and Life Sciences; Banking, Financial Services and Insurance; Airlines, Transportation, Logistics and Hospitality; Consumer Package Goods and Retail; and Manufacturing, Energy and Construction.

Tata Interactive Systems also offers innovative and comprehensive educational solutions for Indian schools under the brand name CLASSEDGE. Based on TIS’ instructional framework—the Multiple Learning Experiences Model—CLASSEDGE is designed to help teachers deliver high quality instruction with an effective blend of classroom activities and interactive multimedia. This solution aims to encourage students’ social and thinking skills along with ensuring a thorough understanding of the curriculum content.

With a team of over 800 multi-disciplinary specialists, TIS creates 3000+ hours of learning content across 220+ concurrent projects every year. TIS’ solutions have proven their effectiveness at more than 500 clients, 60 of whom are Fortune 500 companies, leading educational institutions and government departments.

TIS is the first and only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM. Its solutions have won over 50 prestigious international awards in the past 10 years including Brandon Hall, APEX, BETT and BIMA to name a few.

Areas of BusinessThe TIS product range includes:

E-Learning & Blended Learning; Simulations; Serious Games; Story-based Learning; Learning Portals; Mobile Learning TIS often uses a combination of product formats for maximum effect. For example, e-learning is often combined with simulations or serious games.

LocationTIS has development centres in Germany, Switzerland and India. Its sales and marketing operations span the US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East, India and the rest of Asia. 46 47 05_Tata Main Brochures_2012 (036-053).indd 47 4/5/12 1:36:14 PM information technology & communications BUSINESS SUPPORT SERVICES www.tata-bss.com Contact : India : Tata Business Support Services Ltd., Gowra Trinity, Chiran Fort Lane, S.P. Road, Begumpet, Hyderabad-500 003, India. Mobile : +91 - 92465 35301, +91 - 92461 59894 Email : [email protected] A satellite centre in Jamshedpur A hub centre in Mohali Proﬁ le Tata Business Support Services ( TBSS) is a wholly-owned subsidiary of Tata Sons Limited, providing outsourced customer care and allied services to utilities, travel agencies/airlines, ﬁ nancial services, media companies, retail companies, Governments and NGOs. TBSS has state-of-the-art infrastructure and a distributed delivery capability across sixteen centres in India. The company offers voice based services in 14 Indian and foreign languages and integrates many aspects of ﬁ eld services and associated logistics. It also works alongside and complements the BPO portfolio of TCS.

An important effort at TBSS is to build service offerings at price performance points appropriate for India’s rapidly expanding domestic markets for various kinds of outsourced services. Given the modest scope for factor cost arbitrage for clients within India, the company is focused on innovation with regard to delivery models and labour pools.

While Tata Group companies have collectively constituted an important ‘home’ market for TBSS, the company is also focused on pursuing opportunities in the emerging market for public private partnerships, including in several kinds of citizen services.

Services • Customer care administration: Answering queries and processing requests concerning product/service features, delivery & installations, warranties, claims, etc.

• Problem registration & resolution support: Helpdesk support, coordination with dealers, clients and client franchises, customer updates, billing issues, etc.

• Analytics based services: Lead generation for direct marketing & cross selling, market surveys, churn & loyalty programme management, etc.

• Third party administration: Services for auto and healthcare markets and retail ﬁ nancial services. 05_Tata Main Brochures_2012 (036-053).indd 48 4/5/12 1:36:14 PM 48 49 TATA S K Y www.tatasky.com Tata Sky is a JV between the TATA Group and STAR. The company has invested in state-of-the-art digital infrastructure, partnered with global leaders to provide superior technology and set-up high-end 24x7 call centers across the country manned by multi-lingual customer service associates to offer professional and efﬁ cient customer service.

Launched in 2006, Tata Sky has empowered every Indian viewer with ‘Choice, Control and Convenience’ by offering them a most comprehensive channel line-up ranging from movies, news, entertainment and sports channels in DVD picture quality and CD quality sound.

Tata Sky was the ﬁ rst DTH Company to launch interactive services customised for the Indian market, like education services for the young, hi-end games across specialised genres, cooking recipes-on-demand, 24x7 darshan of leading temples on TV and English speaking lessons for housewives.

In 2008, Tata Sky brought about a complete paradigm shift in the DTH market with the launch of Tata Sky+, offering the breakthrough ‘Personal Video Recorder’ (PVR) technology for the ﬁ rst time in the Indian subcontinent, with unique features such as Pause, Record & Rewind Live TV. This was further enhanced with the launch of Tata Sky HD at an affordable price point.

Tata Sky rolled out its most anticipated Tata Sky+ HD, the new generation PVR with the capability of delivering stunning HD picture quality in 1080i resolution with Dolby Digital 7.1 surround sound. Equipped with a humongous 500 GB hard drive, users can now record every minute of action of their favourite sport, shows and movies in HD.

The company recently simpliﬁ ed its packages and introduced TruChoice, a genre based packaging model which clubbed channels of the same genre in ONE pack. Riding on its success, the company introduced ‘Make My Pack’ service which empowers subscribers with the option of creating their own pack.

Tata Sky recently launched its Video on Demand service - a combination of Catch Up TV and VoD Library of Movies and TV concerts for subscribers for easy download. To enjoy the service, subscribers need to connect the Tata Sky+ HD Set Top Box to their broadband connection through an Ethernet cable and download their favourite content.

The Tata Sky brand has achieved signiﬁ cant milestones, industry accolades and is rated as the No 1 DTH brand by the ET Brand Equity 2011 most trusted brand survey. It is also the ﬁ rst DTH brand to get the prestigious ‘Superbrand’ status.

The company has a presence in over 8,000 towns with a subscriber base of over 8.5 million premium connections.

Tata Sky has established itself as the leader in terms of revenue share becoming the fastest growing premium pay TV platform in India.

Contact : Chief Marketing Ofﬁ cer or National Manager – Corporate Communications, Tata Sky, 3rd Floor, C-1 Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg, Worli, Mumbai-400 025, India.

Tel : +91-22-6613 3000 Email : [email protected] or [email protected] 05_Tata Main Brochures_2012 (036-053).indd 49 4/5/12 1:36:15 PM Communications is among the Tata Group’s larger investments, with over $7.5 billion already committed. The Group’s objective is to provide end-to-end telecommunications solutions for business and residential customers across the nation and internationally. The Group’s communications activities are currently spread primarily over four companies—Tata Teleservices Limited, its associate Tata Teleservices (Maharashtra) Limited, Tata Communications (erstwhile VSNL) and Tata Sky. Together, these companies cover the full range of communications services, including:

• Telephony Services: Fixed and Mobile • Media & Entertainment Services: Satellite TV • Data Services: Leased Lines, Managed Data Networks, IP/MPLS VPN, Dial-up Internet, Wi-Fi and Broadband • Value-added Services: Mobile and Broadband Content/Applications, Calling Cards, Net Telephony and Managed Services • Infrastructure Services: Submarine Cable Bandwidth, Terrestrial Fiber Network and Satellite Earth Stations and VSAT Connectivity Proﬁ le Tata Teleservices Limited (TTL) spearheads the Tata Group’s presence in the telecom sector. Incorporated in 1996, TTL is the pioneer of the CDMA 1x technology platform in India and embarked on a growth path after the acquisition of Hughes Telecom (India) Limited [renamed Tata Teleservices (Maharashtra) Limited] by the Tata Group in 2002. It launched mobile operations in January 2005 and today enjoys a pan-India presence through existing operations in all of India’s 22 telecom Circles. The company is also the market leader in the ﬁ xed wireless telephony market and also enjoys leadership position in the enterprise space.

Tata Teleservices Limited has established a signiﬁ cant presence in the GSM space, despite having entered the market less than three years ago in a joint venture with NTT DOCOMO of Japan, and offers differentiated products and services under the Tata DOCOMO brand name. Tata DOCOMO arises out of the TELESERVICES www.tatateleservices.com 05_Tata Main Brochures_2012 (036-053).indd 50 4/5/12 1:36:15 PM Tata Group’s strategic alliance with Japanese telecom major NTT DOCOMO in November 2008. Tata DOCOMO has a pan-India license to operate GSM telecom services—and has also been allotted spectrum in 18 telecom Circles. The company rolled out GSM services in all of these 18 telecom Circles in the quick span of just over a year and is today one of India's best-recalled private telecom operator brands.

Tata DOCOMO marks a signiﬁ cant milestone in the Indian telecom landscape, and has already redeﬁ ned the very face of telecoms in India, being the ﬁ rst to pioneer the per-second tariff option—part of its ‘Pay for What You Use’ pricing paradigm. Tokyo-based NTT DOCOMO is one of the world’s leading mobile operators—in the Japanese market, the company is the clear market leader, used by nearly 55 per cent of the country’s mobile phone users.

Tata Teleservices Limited was also the ﬁ rst Indian private telecom operator to launch 3G services in India under the brand name Tata DOCOMO, with its 3G launch in all the nine telecom Circles where it bagged the 3G license in November 2010. In association with its NTT DOCOMO, the Company ﬁ nds itself favorably positioned to leverage this ﬁ rst-mover advantage.

TTL also has a strategic partnership agreement with retail giant Future Group to offer mobile telephony services under the brand name—T24—on the GSM platform. The exciting new brand was unveiled last year and the company ﬁ rst launched GSM operations in the city of Hyderabad. It has since launched T24 GSM services in all 18 Circles where TTL has a GSM license.

In December 2008, TTL announced a unique reverse equity swap strategic agreement between its telecom tower subsidiary, Wireless TT Info-Services Limited, and Quippo Telecom Infrastructure Limited—with the combined entity kicking off operations with 18,000 towers, thereby becoming the largest independent entity in this space—with the highest tenancy ratios in the industry. Today, the combined entity—which has been re-christened as VIOM Networks— has a portfolio of nearly 40,000 towers.

Tata Teleservices Limited, along with Tata Teleservices (Maharashtra) Limited, serves over 85 million customers in more than 450,000 towns and villages across the country, with a bouquet of telephony services encompassing Mobile Services, Wireless Desktop Phones, Public Booth Telephony and Wireline Services across one uniﬁ ed and integrated brand—Tata DOCOMO.

Contact : Rajeev Narayan, Senior Vice President, Corporate Affairs, Tata Teleservices Limited, 2A, Old Ishwar Nagar, Main Mathura Road, New Delhi-110 065 Tel : +91-11-6655 8100, +91-11-6655 1013 Fax : +91-11-6655 9808/ +91 - 11 - 6655 9809 Email : [email protected] Mobile : +91-92-121 05151 50 51 Tata Docomo state-of-the-art Experience Centers 05_Tata Main Brochures_2012 (036-053).indd 51 4/5/12 1:36:16 PM information technology & communications Tata Communications Building-VSB, Mumbai TATA COMMUNICATIONS www.tatacommunications.com Tata Communications is a leading provider of communications solutions to global enterprises and service providers and Indian small & medium enterprises. Tata Communications’ range of services for global enterprises and service providers includes transmission, IP, converged voice, mobility, managed network connectivity, hosting and storage, managed security, managed collaboration and business transformation.

The company owns and operates one of the world’s largest and most advanced submarine cable networks and a Tier-1 IP network. These capabilities have been built through a mix of organic efforts and several global acquisitions including that of Tyco Global Network ( TGN) in 2005 and Teleglobe in 2006. The company has ofﬁ ces in 80 cities in 40 countries and an employee base of around 7,500.

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL) Tata Communications is structured along two major business units: Global Voice Solutions This business unit gives Tata Communications the distinction of being among the world’s largest providers of wholesale international voice services to service providers, carrying over 40 billion minutes of traffic annually. The company’s customer base includes over 1,600 carriers, mobile operators and ISPs. The company also provides a variety of value-added services like international toll free services and account calling, and domestic long distance services in India. Tata Communications has been recognised as the best wholesale carrier at several prestigious telecom industry events, including the World Communications Awards and the Capacity magazine’s Global Wholesale Telecommunications Awards.

Global Data Solutions Through this business unit, Tata Communications serves the communication, connectivity and collaboration needs of global enterprises and service providers as well as Indian small & medium businesses. Tata Communications offers global MNCs connectivity solutions like international and India domestic private leased lines, MPLS virtual private networks and global ethernet services as well as managed services like hosting, collaboration, including Telepresence, hosted applications and security. In India, Tata Communications has established itself as a leading provider of enterprise data services offering customised vertical solutions to major industries, including banking & ﬁ nancial services, IT and IT-enabled services, and media & entertainment services. 05_Tata Main Brochures_2012 (036-053).indd 52 4/5/12 1:36:18 PM Contact : DGM-Corporate Communications, Tata Communications, 4th ﬂ oor, C Tower, Plots C21 & C36, ‘G’ Block, Bandra-Kurla Complex, Mumbai-400 098, India. Tel : +91-89760 68777 Fax : +91-22-6694 1912 Email : [email protected] Tata Communications entered the cloud computing space in 2010 to further its promise of bringing productivity enhancing services to Indian businesses. ‘InstaCompute’ provides secure and elastic, on-demand computing and storage resources to businesses over the network, as and when they need them.

Tata Communications is also a leading provider of bandwidth, IP connectivity, mobility and other value-added services to service providers globally. It further leverages its skills in network engineering, operations and management to provide such services on an outsourced basis to other telecom companies, enabling them to achieve signiﬁ cant transformation in performance, quality and cost.

Investments Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in South Africa (Neotel), Sri Lanka ( Tata Communications Lanka Limited) and Nepal (United Telecom Limited). In South Africa, Tata Communications has a controlling stake in the country’s ﬁ rst converged services operator, Neotel, which caters to wholesale, business and home customer needs.

Infrastructure Tata Communications is one of the world’s largest owners of submarine cable bandwidth, with its own cables connecting four continents and all major countries. Tata Communications also has a vast terrestrial ﬁ bre network in India that includes over 40,000 route kilometres of inter-city network. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and co-location space worldwide.

Tata Communications is the world’s ﬁ rst communications provider to offer public Telepresence rooms, and currently has the largest global network of public Telepresence rooms in 21 countries across ﬁ ve continents, which are offered on a pay per use basis and enable access to this cutting-edge technology at an affordable hourly rate. Centralised Network Operations Centre, Mumbai Tata Communications Montreal facilities 52 53 05_Tata Main Brochures_2012 (036-053).indd 53 4/5/12 1:36:19 PM 06_Tata Main Brochures_2012 (054-059).indd 54 4/5/12 1:36:45 PM Tata Power Tata BP Solar energy The seemingly simple but daring idea of harnessing water ﬂ owing down the hills near Mumbai to create energy marked India’s entry into the league of nations capable of generating hydroelectric power. This remarkable vision has made the country’s ﬁ nancial capital an island that burns bright, and placed the Tata Group at the forefront of an industry being deregulated and unshackled to address India’s ever-growing energy requirements.

energy 06_Tata Main Brochures_2012 (054-059).indd 55 4/5/12 1:36:47 PM energy Proﬁ le Originally established as The Tata Hydro-Electric Power Supply Company Ltd. in 1911 to supply power to Mumbai, Tata Power is India’s largest integrated private power utility with an installed generation capacity of over 4771 MW and a presence across the entire value chain in power generation (thermal, hydro, solar, wind and geothermal), transmission, distribution, trading, fuel and logistics.

Having served Mumbai’s consumers for over nine decades, Tata Power has since spread its footprint across the country and overseas. The thermal power stations of the company are located at Trombay in Mumbai, Jojobera in Jharkhand, Haldia in West Bengal, Power House #6 in Jamshedpur and Belgaum in Karnataka. Its hydro stations are located in the Western Ghats of Maharashtra, and wind farms in Maharashtra, Gujarat and Karnataka. It has also implemented a 3 MW Solar power plant at Mulshi in Maharashtra.

The company has been a front runner in introducing state-of-the-art power technologies in India. Among the achievements the company has to its credit are the installation of India’s ﬁ rst 500MW unit at Trombay, the ﬁ rst 150MW pumped storage unit at its hydro plant at Bhira, and a ﬂ ue gas de-sulphurisation plant for pollution control at Trombay. An optimum mix of hydel and thermal capacity enables the company to supply power at competitive tariffs to its customers. The company’s transmission and distribution losses are among the lowest in the country at a mere 1.8 per cent.

The company’s growth plans include signiﬁ cant capacity addition in the next three years, scaling from the current 3000 MW to 8000 MW by 2013. The new projects under implementation are as follows:

4000 MW, Mundra Ultra Mega Power Project (UMPP): The Mundra UMPP is progressing well and on schedule with engineering, procurement and construction activities in full swing. The ﬁ rst unit was ready for synchronisation on June 29, 2011, awaiting transmission evacuation system, which was made available by September 30, 2011. Post availability of transmission capacity, Unit 1 has been synchronised with the grid and has achieved full load. Commissioning is targeted within Q4 FY12. Work on Unit 2, 3, 4 and 5 is also on track and is progressing well.

1050 MW Maithon Project: Unit 1 has been commissioned. In Unit 2, Boiler steam blowing was completed on November 20, 2011. Unit 2 is expected to be synchronised by end February 2012 and on full load by March 2012.

114 MW Dagachhu Project: A partnership with The Royal Government of Bhutan (RGoB), this project is progressing well.

Major ordering for the project has been completed. All statutory clearances, land, water and environment clearances have been received and the PPA for the entire quantum of power has been signed for the project. Infrastructure activities like approach road, bridges, construction power, etc. have been completed. Given the geological conditions, the project is facing some delay but all efforts are being made to commission the unit by 2014.

236 MW Dugar Hydro Power Project: The Tata Power - SN Power Consortium JV won the bid for the 236 MW Dugar Hydro Power Project in Himachal Pradesh. The run of the river “Dugar Hydro Electric Project” will primarily feed the northern grid. POWER www.tatapower.com 06_Tata Main Brochures_2012 (054-059).indd 56 4/5/12 1:36:47 PM 1050MW Maithon project 4,000MW Mundra ultra mega power project 56 57 The project team has carried out route survey, geological mapping and contour mapping of the project site.

Currently, the project is being optimised for 500 MW.

Kalinganagar, Odisha 3X67.5 MW (Gas based) +3X150 MW (Coal+gas based): The project is being executed through Industrial Energy Limited, a JV with Tata Steel Limited. Tata Steel has obtained Environment Clearance for the gas based plant along with its steel plant. Water allocation has also been obtained. The process has been initiated for obtaining coal linkage, water allocation, EC, etc. for coal based plant.

1600 MW Coastal Maharashtra Project: All statutory clearances required to start the project implementation are in place. Land acquisition is in progress. The company has also signed an agreement with the Maharashtra state government for the R&R package for the farmers in the Dehrand / Shahpur villages. Economic options for coal sourcing and logistics are under evaluation.

660 MW Naraj Marthapur, Odisha: The major clearances for the project have been obtained. Land acquisition is in progress.

1980 MW Tiruldih Power Project, Jharkhand: The process of land acquisition for the project is in progress. In principle clearance has been received from Indian Railways for the transportation of coal from Tubed.

International Opportunities: The company has prioritised seven countries in three geographies for a purposeful international play. These include South Africa and other Sub-Saharan Africa countries, Indonesia, Vietnam, Turkey and the Middle East. The company is in the process of deploying resources in these geographies to understand the market dynamics and scout for opportunities.

Projects in Renewables Wind Power: Tata Power is the leading private wind generation company with an installed capacity of 375 MW.

Tata Power’s wind farms are spread across four states: Maharashtra, Gujarat, Tamil Nadu and Karnataka, the leading states in promoting wind power generation in India.

Solar Power: The company has completed its 3 MW plant in Mulshi, Maharashtra. The company has also developed a 25 MW solar PV plant in Mithapur, Gujarat and has signed a PPA with GUVNL for the same. The plant was commissioned on January 25th, 2012 and is steadily generating supply.

Geothermal Power: The Tata Power-led consortium along with Origin Energy, Australia and PT Supraco, Indonesia won the 240 MW Sorik Marapi Project. The expected COD for the project is June 2015.

Fuel Indonesian coal companies: The company has 30 per cent equity stake in two major Indonesian thermal coal producers, PT Kaltim Prima Coal and PT Arutmin Indonesia, as well as related trading companies owned by PT Bumi Resources Tbk. 06_Tata Main Brochures_2012 (054-059).indd 57 4/5/12 1:36:47 PM energy Wind farms 3 MW Mulshi solar plant Joint Ventures and subsidiaries Tata Power Delhi Distribution Limited (TPDDL): A subsidiary in joint-venture with the Government of Delhi, this company distributes and supplies power to the north and north-west areas of Delhi. The company serves over 4.5 million consumers spread over an area of 510 sq km. Since commencing operations in July 2002, TPDDL has successfully reduced aggregate technical and commercial (AT&C) losses from a high of 53 per cent to less than 20 per cent and launched a series of technological improvements for upgrading reliability and other consumer services.

Tata Power also has a 51 per cent stake in Powerlinks Transmission Limited, a joint venture with the Power Grid Corporation of India Ltd., for the 1,200 km Tala Transmission Project of the 1,020MW Tala Hydro-electric project based in Bhutan. The Tala Transmission Project represents India’s ﬁ rst inter-state transmission project with public-private partnership since the enactment of the country’s Electricity Act in 2003, which had set out the regulatory structure for the opening up of the power sector in India. The successful commissioning of the Tala Transmission system ahead of schedule in 2006 led to the synchronisation of the central and northern grids to make it one of the largest power grids in the world.

Tata Power Trading Co. Ltd., a wholly owned subsidiary, is the ﬁ rst company to have been awarded a power trading licence by the Central Electricity Regulatory Commission enabling it to carry out transactions all over India.

The company’s Strategic Electronics Division (SED) designs and develops electronic products and systems for India’s defence and other core sectors. SED has received seven manufacturing licences under new defence procurement procedures, making it eligible to receive RFPs for major programmes from the Ministry of Defence. It is also developing a program to modernise the airﬁ eld infrastructure for the Indian Air Force.

NELCO Limited (a subsidiary) has its core competence in the areas of systems integration and project management for defence electronics, energy network management, power electronics, VSAT networks and automation. A pioneer in several segments of its operations, the company caters to core segments like defence, railways, steel, cement, automobile, oil and gas, paper, power plants, ceramics and services.

Corporate SustainabilityTata Power is proud to be a sustainability steward and is working on leading the industry towards responsible growth.

The company’s sustainability initiatives comprise investing in clean energy production, building a strong renewable portfolio, focusing on bio-diversity conservation, streamlining water use, and planting thousands of trees in the vicinity of the plants to reduce the carbon footprint.

The company has also created a sustained platform called Tata Power Club Enerji ( TPCE) for the school children of the country to practise energy conservation. It believes in involving school children to propagate efﬁ cient usage of energy for a greener and safer tomorrow. TPCE has become a nation-wide movement and has covered more than 400 schools till date across ten cities in India, i.e., Mumbai, Pune, Bengaluru, Kolkata, Delhi, Ahmedabad, Jamshedpur, Lonavla, Haldia and Belgaum. The club has over 40,000 Energy Champions and has sensitised over 2.5 million citizens and saved more than 3.4 million units of energy. 06_Tata Main Brochures_2012 (054-059).indd 58 4/5/12 1:36:49 PM TATA BP SOLAR www.tatabpsolar.com Proﬁ le Tata BP Solar India Limited (JV ) was incorporated as a Joint Venture between Tata Exports Ltd. (renamed Tata International Limited) and BP Solar India Holdings Limited (renamed BP Alternative Energy Holdings Limited) (BP) in 1989 for the purpose of manufacturing photovoltaic (PV ) cells and modules. Tata Power has signed share purchase agreement with BP Alternative Energy Holdings to purchase their 51% Equity and Preference shares in the Joint Venture - Tata BP Solar (the “Company”). On completion of transaction, Tata Power will own 100% of the company.

Tata BP Solar has a 125 MW solar module manufacturing capacity.

Products Tata BP Solar provides customised solar solutions to various segments: (1) Access to energy (illuminating village homes and communities). (2) Energy to business (telecom towers, railways, banks, green buildings, offshore oil platforms). (3) On to grid – Centralised MW solar farms and grid-connect residential/commercial rooftops. The company has executed several MW solar projects during 2011 aggregating to approximately 57 MW under the ﬁ rst phase of the Jawaharlal Nehru National Solar Mission and Gujarat’s Solar power policy.

Infrastructure Tata BP Solar’s world-class manufacturing facilities for solar photovoltaic products and solar water heating systems are among the largest and ﬁ rst of their kind in the country.

Exports Tata BP Solar regularly exports products and systems to several countries.

Contact : Tata BP Solar, 78, Electronics City, Hosur Road, Bengaluru-560 100, India. Tel : +91-80-4070 2000, 3000 Fax : +91-80-2852 0116 Email : [email protected] Contact : Head - Corporate Communications, Tata Power, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6665 8801 Email : [email protected] 58 59 Over the last 30 years, Tata Power has continued to contribute to eco-restoration and eco-development programmes in the Western Ghats, one of the most sensitive eco-systems in the world. Over seven million saplings of 60 tree species have been planted in this fragile and valuable area.

It was in the early 1900s that the Group’s Founder Jamsetji Tata had vowed to provide the country and its people with cheap, clean and abundant power. Tata Power is only trying to make good on that promise and take pride in Lighting up Lives! 3MW Solar Power Plant for Tata Power at Mulshi, Maharashtra 40kWp at Nyoma Leh – 40kWp Solar Power Plant at Nyoma, Leh 06_Tata Main Brochures_2012 (054-059).indd 59 4/5/12 1:36:50 PM The Taj Mahal Palace, Mumbai services 07_Tata Main Brochures_2012 (060-073).indd 60 4/5/12 1:37:09 PM services Legend has it that it all started in the early 1900s when an Indian took umbrage at not being allowed entry to a hotel because he had the wrong skin colour. Jamsetji Tata, the founder of the Tata Group, responded by creating India’s ﬁ rst luxury hotel, the Taj Mahal Palace and Tower. Those following in his footsteps have built on the legacy with enterprises across the services spectrum, including insurance and other ﬁ nancial services.

services Hotels, Property Development & Infrastructure The Indian Hotels Company Limited ( Taj Hotels Resorts and Palaces) Tata Realty and Infrastructure Tata Housing Development JUSCO Drive India Enterprise Solutions Limited (DIESL) Financial Services Tata AIG Tata Asset Management Tata Investment Corporation Tata Capital Other Services Tata Strategic Management Group Tata Services 07_Tata Main Brochures_2012 (060-073).indd 61 4/5/12 1:37:10 PM Proﬁ le The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as the Taj Group. IHCL operates in the luxury, premium, mid-market and value segments of the market through the following brands: Taj Hotels Resorts and Palaces (luxury full-service hotels, resorts and palaces); Vivanta Hotels & Resorts by Taj (upper upscale hotels: full-service hotels and resorts); The Gateway Hotels & Resorts (upscale/mid-market full service hotels and resorts) and Ginger (economy hotels).

Established in 1903, Taj Hotels Resorts and Palaces is one of Asia’s largest and ﬁ nest group of hotels, comprising 93 hotels in 53 locations across India with an additional 16 international hotels in Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach destinations to authentic grand palaces, from dazzling resorts to pastoral safari lodges, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. For over a century, Taj Mahal Palace, the iconic ﬂ agship has set a benchmark for ﬁ ne living with exquisite reﬁ nement, inventiveness and warmth.

At the Taj Hotels Resorts and Palaces luxurious living and ﬁ ne dining ﬁ nd common ground. Whether it is taking exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Group is renowned for the eclectic culinary experiences it brings to its guests.

The Taj Mahal, Bombay, the ﬂ agship hotel of Taj Hotels Resort and Palaces, was born out of Jamsetji N. Tata’s dream.

Mr. Tata believed that Bombay (now Mumbai), the commercial capital of India, required a grand hotel, one that would enhance its reputation amongst the great cities of the world. The Taj Mahal Palace, Mumbai opened on December 16, 1903 and epitomised a philosophy that still holds true today: to provide impeccable service and unparalleled facilities so every stay is a memorable one.

The ﬂ agship hotel is an architectural marvel and brings together Moorish, Oriental and Florentine styles. Offering panoramic views of the Arabian Sea and the Gateway of India, the hotel is a gracious landmark of the city of Mumbai, showcasing contemporary Indian inﬂ uences along with beautiful vaulted alabaster ceilings, onyx columns, graceful archways, hand-woven silk carpets, crystal chandeliers, a magniﬁ cent art collection, an eclectic collection of furniture and a dramatic cantilever stairway.

Drawing strength from its leadership position in India, the Taj in recent years has embarked on a complementary strategy to expand its international footprint. The most signiﬁ cant additions to its portfolio have been The Pierre, the iconic landmark hotel on New York’s Fifth Avenue; Taj Boston; Taj Campton Place, San Francisco; Taj Cape Town, South Africa; and Blue, Sydney.

INDIAN HOTELS www.tajhotels.com Taj Lake Palace, Udaipur Umaid Bhawan Palace, Jodhpur Rambagh Palace, Jaipur 07_Tata Main Brochures_2012 (060-073).indd Sec1:62 4/5/12 1:37:10 PM 62 63 The Taj West End, Bengaluru The Taj Mahal Hotel, New Delhi Taj Falaknuma Palace, Hyderabad 07_Tata Main Brochures_2012 (060-073).indd Sec1:63 4/5/12 1:37:15 PM services The Taj has strengthened its presence in the Indian Ocean rim with the Exotica Brand, evolved as part of Taj Hotels Resorts and Palaces’ intent to position it as a brand clearly differentiated by its product philosophy and service design.

The Taj Exotica Resort and Spa in Maldives is centered on high-end accommodation, intimacy and an environment that allows its guest’s unrivalled comfort and privacy.

Taj Hotels has further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in Dubai; Marrakech in Morocco and, Beijing and Hainan in China. The presence of Taj Group globally has been developed through a network of Taj regional sales and PR ofﬁ ces in the United Kingdom, France, Germany, Italy, Russia, Dubai, Singapore, Sydney, Tokyo, Brazil & the United States of America.

In a new foray in the service apartment’s category, the Taj operates the Taj Wellington Mews Luxury Residences as a complex of 80 luxurious serviced apartments in South Mumbai. The Taj has also entered the high-end wildlife tourism segment in partnership with “& Beyond” Africa. The properties under this venture are Mahua Kothi at the Bandhavgarh National Park, Baghvan at the Pench National Park, Banjaar Tola at the Kanha National Park, and Pashan Garh at the Panna National Park, all situated in Madhya Pradesh, India.

Taj also operates Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000 LX and Avanti II aircrafts, and Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai, and Kochi in Kerala. It also operates Taj Sats Air Catering Limited, the largest airline catering service in South Asia, as a joint venture with Singapore Airport Terminal Services, a subsidiary of Singapore Airlines.

Additionally, Taj Hotels Resorts and Palaces established the Indian Institute of Hotel Management, Aurangabad in 1993. The institute offers a three-year diploma, designed with the help of international faculty and has afﬁ liations with several American and European programs.

Associate Companies and Joint Ventures The Indian Hotels Company Limited is the Taj Hotels Resorts and Palaces’ main company, owning around a third of the group’s inventory of rooms. The balance of the room inventory is with associate companies and joint ventures.

Corporate Social Responsibility The key theme of corporate social responsibility at The Indian Hotels Company Limited is to build livelihoods with a clear focus on women, craftsmen and artisans; and education of children. The core competencies of the hospitality business have been utilised to make these themes truly relevant and meaningful.

Contact : Senior Vice President, Sales and Marketing, Taj Hotels Resorts and Palaces, Oxford House, 15/17 N. F. Street, Apollo Bunder, Mumbai-400 001, India. Tel : +91-22-6665 1236 Fax : +91-22-2281 8849 Email : [email protected] Taj Cape Town The Pierre - A Taj Hotel, New York Taj Boston 07_Tata Main Brochures_2012 (060-073).indd Sec1:64 4/5/12 1:37:20 PM 64 65 REALTY AND INFRASTRUCTURE LIMITED www.tata-realty.com Real estate and infrastructure have been identiﬁ ed as sectors with strong growth prospects in India and Tata Realty and Infrastructure Limited ( TRIL) — a 100% subsidiary of Tata Sons — has been set up to cater to the sector’s potential for growth.

The company’s current work dossier comprises: Real Estate Projects • A world-class IT/ITES SEZ development — Ramanujan IT City at Taramani, Chennai (25 acres).

• A retail and city-centre development — Trilium in the heart of Amritsar.

• Development of IT SEZs for TCS at Hinjewadi in Pune, Rajarhat in Kolkata and Garima Park in Ahmedabad.

• A water-front premium residential development — Tritvam at Marine Drive, Kochi.

• A city-centre mixed use residential & retail development — Capitol Heights at Nagpur.

• Multi-tenanted IT Park - IT4 at Malad (E), Mumbai.

Infrastructure Projects • TRIL is currently implementing the Rs. 1,370 crore Pune-Solapur Highway Project & has submitted RFQs for other road projects across India.

• TRIL is in discussions for the development of a 2,500 acre multi-product SEZ in Odisha.

• TRIL is also in the process of setting up 14 logistics parks across India, of which land acquisition has commenced at 3 locations.

• TRIL is promoting the use of monorail and Personal Rapid Transport (PRT ) for urban transport solution.

Fund Management TRIF-1 Fund TRIL has recently completed its commitment of the offshore fund – Tata Realty Initiatives Fund-1 ( TRIF-1) which had an available corpus of US$ 750 mn for the development of real estate projects; it is also now planning its 2nd real estate fund.

Proposed Infrastructure Fund TRIL also plans to set-up an infrastructure fund – Tata Infrastructure Initiatives Fund-1 ( TIIF-1) – to develop prestigious infrastructure projects.

Contact : Marketing, Tata Realty and Infrastructure Limited, Elphinstone Building, 2nd Floor, 10 Veer Nariman Road, Fort, Mumbai-400 001, India. Tel : +91-22-6629 4000 Fax : +91-22-6629 0520 Email : [email protected] Proposed retail mall, Trilium, Amritsar Proposed premium residential apartments, Tritvam, Kochi Proposed Ramanujan IT City, Chennai 07_Tata Main Brochures_2012 (060-073).indd Sec1:65 4/5/12 1:37:23 PM services HOUSING DEVELOPMENT COMPANY www.tatahousing.com Incorporated in 1984, Tata Housing Development Company Ltd. is a 99.76% subsidiary of Tata Sons.

The company is currently developing more than 43 million square feet in pioneering innovative projects for different consumer segments, with its residential offerings ranging from Rs. 5 lakh to Rs. 14 crore.

Its primary business is the development of properties in the residential, commercial and retail sectors, with operations spanning land identiﬁ cation and acquisition, project planning, designing, marketing and property management. All its projects are conceptualised after in-depth consumer and market research, with the design expertise of leading international architects. All its projects are constructed and designed as per the guidelines of the Indian Green Building Council.

The company has set up a wholly owned subsidiary ‘Smart Value Homes Ltd.’, which focuses on developing products in the Value and Affordable Housing segments, priced between Rs. 5 lakh and Rs. 35 lakh. Tata Housing will also continue to provide Premium and Luxury Housing projects.

Currently, in India, the company has a presence in Mumbai, Delhi, Bengaluru, Chennai, Kolkata, Ahmedabad, Chandigarh, Pune, Lonavala, Bhubaneswar and Talegaon. The company is now expanding to other tier I and II Indian cities. It has also expanded its presence to international locations such as Maldives and Sri Lanka and is actively looking at other SAARC nations as well. Some of its current projects are:

• Shubh Griha, Boisar & Vasind – Expansion of India’s ﬁ rst true value housing project.

• New Haven Crest, Boisar – Premium Row houses at New Haven Boisar.

• La Montana, Talegaon, Pune – A mixed use Mediterranean theme based development.

• Crescent Lake Homes, Chennai – A sustainable integrated township.

• Eden Court – Primo, Kolkata – Luxury housing at affordable prices at Rajarhat’s prime location.

• Prive, Lonavala – Luxury hillside residences built on the theme of open architecture.

• Louvre, Duplex Living at Raisina Residency, Gurgaon – Exclusive Duplex Apartments within a premium modern residential complex conceptualised around the theme of ‘Art and Culture’.

• Aquila Heights – Bengaluru’s tallest residential development.

• Promont – Exclusive gated community spread across 14 acres on a hillock in Bengaluru.

• Primanti – Premium luxury housing project at sector 72, Gurgaon.

• Amantra – A luxurious residential township on the Thane-Kalyan Road.

Tata Housing has received various industry recognitions in the form of awards, including: multiple awards at Asia Paciﬁ c Property Awards for 2009, 2010 & 2011, Developer of the year Residential (Primanti) & Developer of the year Luxury (Promont) by Real Estate Awards 2012 and Developer of the Year Award by Construction Week Awards 2011. Contact : Head - Marketing Services, Tata Housing Development Co. Ltd., 12th Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel ( W), Mumbai-400 013 Tel : + 91-22-6661-4444 Email : [email protected] ... Shubh Griha, Boisar Artists' impression: Promont, Bengaluru ...

... Primanti, Gurgaon 07_Tata Main Brochures_2012 (060-073).indd Sec1:66 4/5/12 1:37:26 PM 66 67 Contact : Head - Corporate Communications, JUSCO, Sakchi Boulevard Road, Northern Town, Bistupur, Jamshedpur-831 001, Jharkhand, India.

Tel : + 91 657 6652101/ 6652013 Fax : + 91 657 2424219 Email : [email protected] JUSCO www.juscoltd.com JUSCO is a wholly owned subsidiary of Tata Steel Limited which was created in 2003 by transferring the Town Services Division of Tata Steel. It is India’s ﬁ rst comprehensive urban infrastructure services provider in the private sector. It works with industries, state governments, urban local bodies, communities and individuals to deliver sustainable infrastructure solutions. Services offered • Engineering & Construction: One stop shop for urban and industrial infrastructure like roads & bridges, residential, recreational, civil and structural construction.

• Power Distribution: Licensee, franchisee, O&M, consultancy, engineering & construction.

• Water and Wastewater: End-to-End solutions for all municipal and industrial sectors viz O&M, EPC, BOTs etc.

• Municipal Solid Waste Management: O&M, Turnkey, BOT and EPC.

Important Projects • Salt Lake, Kolkata: India’s ﬁ rst urban water sector PPP project under the Jawaharlal Nehru National Urban Renewal Mission (JNNURM) in DBOOT mode for 30 years. This project is in collaboration with M/s. Voltas and was awarded in 2007. The project was inaugurated in January 2011.

• Haldia, West Bengal: India’s ﬁ rst, and so far only, Lease-cum-BOT urban water project for 25 years (started operations in November 2008).

• Mysore, Karnataka: India’s largest urban water management project for rehabilitation and conversion to 24x7 supply in 6 years under JNNURM (started operations in January 2009).

• Seraikela-Kharsawan District, Jharkhand: One of the few regions in India where two parallel distribution licensees are providing power to consumers (started operations in October 2007).

• Jamshedpur, Jharkhand: Construction of 4-lane bridge with 8-lane toll plaza and approach roads on BOT basis.

• Kollam, Kerala: Establishment of an integrated municipal solid waste processing and disposal facility. The project got inaugurated in July 2010.

• Mysore, Karnataka: Construction of engineered Landﬁ ll and O&M for 14 years (started construction in October 2010).

In the last seven years JUSCO has received several awards at various forums for its service delivery. Water treatment plant 132 KV Sub Station 07_Tata Main Brochures_2012 (060-073).indd Sec1:67 4/5/12 1:37:29 PM services Contact : Head – Corporate Communication, Corporate Ofﬁ ce, 7th Floor, Kamla Executive Park, Andheri (East), Mumbai-400059, India. Tel : +91-22-6777 9032 Fax : 91-22-6777 9001 Email : [email protected] DRIVE INDIA ENTERPRISE SOLUTIONS LIMITED (DIESL) www.diesl.in Established in 2003, Drive India Enterprise Solutions Ltd. (DIESL) is a leading provider of third party logistics services (3PL) in India. The company is a 50:50 JV between Tata Industries and Tata International.

DIESL caters to a wide range of industries including telecommunications, consumer durables, FMCG, retail, automobiles, DTH and also undertakes project logistics. DIESL is privileged to work with more than 100 high proﬁ le brands, which include both Tata and non-Tata companies. Its service offerings to these segments include:

• Warehousing Solutions: Warehousing, order execution, stock yard management and inventory control.

• Distribution: Primary & secondary transportation, reverse logistics, store replenishment, express and home delivery, e-fulﬁ llment.

• International Logistics Solutions: Trading, import, customs clearance, freight forwarding.

• Value Added Services: Kitting, packaging, MIS, pre delivery checks, cash management etc.

Network: DIESL has a pan-India presence with 165 operational warehouses across 28 states with a combined area of 5.5 million square feet under management. DIESL’s distribution network currently connects over 7,000 towns across the country. With a strong focus on technology implementation, all of its warehouse locations are connected with SAP and provided with warehouse and distribution management software.

Awards and Recognitions: DIESL has won “The Best 3PL Company of the Year Award" 2 years in a row (2010 & 2011) at the ELSC Conclave and the “Brand and Customer Loyalty Award 2011” for the Logistics Sector at the Loyalty Awards.

DIESL is an ISO 9001:2008 certiﬁ ed company and its processes and operations are continuously reﬁ ned, upgraded and set in accordance with international quality and standards. Distribution Centres, at Bengaluru...

...Kolkata ... and Kochi 07_Tata Main Brochures_2012 (060-073).indd Sec1:68 4/5/12 1:37:30 PM 68 69 TATA A I G www.tata-aig.com The Tata presence in the insurance segment is through two companies — Tata AIG Life Insurance Company Limited and Tata AIG General Insurance Company Limited (collectively ‘Tata AIG’). Tata AIG Life Insurance Company Limited Tata AIG Life is a joint venture between Tata Sons (74%) and AIA Group Limited (26%), the largest, independent, listed pan-Asia life insurance group in the world spanning 15 markets in the Asia Paciﬁ c.

Tata AIG Life provides insurance solutions to individuals, groups and corporate houses. It offers a wide spectrum of life insurance solutions to the rapidly expanding consumer base which includes around 50 products spanning various categories and life-stage needs. As on March 2011, the company had 1,93,3000 individual policies in force.

The company uses multiple channels of distribution like agency, bancassurance, corporate agency, direct marketing (including online sales), broking, etc. to reach out to different market segments. As on January 2012, it had 310 sales ofﬁ ces in over 258 cities and towns across India. It employs over 5,000 people and has approximately 52,000 advisors.

The company has launched several new initiatives in the insurance market by anticipating customer needs. It was an early entrant in the highest NAV guaranteed product space and, in fact, the only player to offer highest NAV guarantee plans on a pure pension platform. It was one of the ﬁ rst private life insurers to launch Whole Life insurance plans as well as health insurance plans.

Tata AIG General Insurance Company Tata AIG General is a joint venture between Tata (74%) and American International Group (AIG) (26%).

The company offers a range of general insurance covers structured under Commercial & Consumer Lines. Commercial Lines cover energy, marine, property and several specialised ﬁ nancial covers, while Consumer Lines offer a range of general insurance products such as insurance for automobile, home, travel, accident and health. The company’s products are available through various channels of distribution like agents, brokers, banks (through Banc Assurance tie ups) and direct channels like tele-marketing, e-commerce, website etc. By end of March 2012, the company would have 69 ofﬁ ces, employing approximately 1735 people and 7500 advisors.

The company has stayed ahead of its competition by launching several innovative products and services which have been game changers in the sector. These include the ﬁ rst 24X7 claims processing call center, tailor made insurance covers for HNIs and ultra HNIs and faster processing of claims through hand held devices. The company also supports extended warranty cover with electronic goods retailers. With a comprehensive product range across 19 lines of business, it is a market leader in liability, marine cargo, personal accident and travel.

Contact : Corporate Communications, Tata AIG Life Insurance Company Limited (Regn. No.110), Delphi – B Wing, 2nd Floor, Orchard Avenue, Hiranandani Business Park, Powai, Mumbai-400 076, India. Tel : +91-22-6647 9000 Fax : +91-22-6702 4123 Email : [email protected].

Insurance is the subject matter of the solicitation. Information provided in this article is subject to change.

Contact : Marketing & Corporate Communications, Tata AIG General Insurance Company Ltd., A-501, Building No. 4, Inﬁ nity IT Park, Dindoshi, Malad East, Mumbai, India. Tel : +91-22-6693 0000 Fax : +91-22-6693 0050 Email : [email protected] Website : www.tataaiginsurance.in 07_Tata Main Brochures_2012 (060-073).indd Sec1:69 4/5/12 1:37:31 PM services Contact : Head – Investor Services, Tata Asset Management, Mafatlal Centre, 9th Floor, Nariman Point, Mumbai-400 021, India.

Tel : +91-22-6657 8282 Fax : +91-22-2261 3782 Email : [email protected] Proﬁ le Tata Asset Management Limited has a track record of more than 17 years in investment management. It currently manages around Rs. 21,000 crore (as on February 29, 2012). The company offers a range of investment solutions for financial planning and wealth creation for investors.

The core strength of the company stems from its intellectual capital and its robust risk management framework based on in-built controls and balances.

The company currently services its client base of around 14,00,000 investors from over 63 branches nationally.

Products and Services Tata Asset Management manages funds across the entire risk-return continuum. These include equity funds, balanced funds and debt funds.

The company also offers portfolio management services to high net worth individuals and advisory services to offshore investors/funds investing into India.

Corporate Social Responsibility As part of its social initiative, Tata Asset Management has taken a lead in providing financial planning education to distributors and investors.

The company supports the underprivileged by way of donations and charities to noble initiatives such as Goonj, Childline India Foundation, Earthy Goods and Cancer Patients Aid Association. ASSET MANAGEMENT www.tatamutualfund.com Tata Investment, promoted by Tata Sons in 1937, is an NBFC registered with the Reserve Bank of India. The company is one of the few publicly held investment companies listed on the Bombay Stock Exchange Ltd. and the National Stock Exchange of India Ltd. The Company became a subsidiary of Tata Sons in February 2008. Tata Sons, together with other Tata companies, hold over 70% of the paid up capital of Tata Investment.

The Company’s activities comprise primarily of investing in long-term investments in equity shares and equity-related securities of companies in a wide range of industries. Tata Investment has a paid-up capital of over Rs. 55 crore ($ 11 million) and reserves of over Rs. 1,700 crore ($ 340 million) as on December 31, 2011, apart from the increase in reserves that may arise from normal operations. Tata Investment has a portfolio of investments with a book value of approximately Rs. 2,000 crore ($ 400 million) and an approximate market value of Rs. 4,000 crore ($ 800 million) as on December 31, 2011.

The Company has been rated by CRISIL (India’s leading credit rating agency) since 1994, and has been assigned their highest rating of ‘AAA’ (triple A) which rating has been re-afﬁ rmed from year to year and is valid to date.

Tata Investment, jointly with Tata Sons, was among the ﬁ rst companies to receive an in-principle approval to set-up a mutual fund and is the promoter of the Tata Mutual Fund.

Contact : Executive Director & Secretary, Tata Investment Corporation Ltd., Elphinstone Building, 10 Veer Nariman Road, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6665 7917 Email : [email protected] INVESTMENT CORPORATION www.tata.com 07_Tata Main Brochures_2012 (060-073).indd Sec1:70 4/5/12 1:37:31 PM Contact : Head (Brand Marketing & Corporate Communication), Tata Capital , One Forbes, Dr. V. B. Gandhi Marg, Fort, Mumbai-400 001, India.

Tel : +91-22-6745 9197 Email : [email protected] Tata Capital Limited ( TCL), a subsidiary of Tata Sons Limited, is registered with the Reserve Bank of India as a Systemically Important Non Deposit Accepting Non Banking Financial Company (NBFC). It offers fund and fee-based ﬁ nancial services to retail, corporate and institutional customers. TCL is headquartered in Mumbai and has a network of over 100 branches across key Indian cities and subsidiaries in London and Singapore. The essence of brand Tata Capital is encapsulated in its proposition – ‘We only do what’s right for you', a resolve to deliver ﬁ nancial solutions that are ‘right’ for customers and the society at large.

Offerings Commercial Finance: Caters to small, medium and large corporates via offerings like - Term Loans, Working Capital Loans, Channel Finance, Bill Discounting, Promoter Funding and Structured Products.

Infrastructure Finance: Caters to the specialised needs of the infrastructure sector via products like - Equipment Finance, Project Finance, Equipment Rentals, Reﬁ nance, Top Up Loans and Loan Syndication.

Investment Banking: Tata Capital Markets Limited* offers a bouquet of services comprising M&A Advisory, PE Syndication and Debt and Equity Capital Market services.

Private Equity: Tata Capital Limited and its subsidiaries advice and manage a bouquet of Private Equity Funds which includes - Tata Opportunities Fund; Tata Capital Growth Fund; Tata Capital Innovation Fund; Tata Capital Healthcare Fund and Tata Capital Special Situations Fund.

Securities: Tata Securities Limited* offers, both institutional and retail customers, quality products and services like equity broking and research.

Wealth Management: Offers a range of Investment Advisory services and markets third party investment products like Portfolio Management Services, Private Equity/Venture Capital Funds, Structured Products, Mutual Funds, Fixed Deposits and Bonds.

Consumer Loans: Offers loans such as Auto Loans, Personal Loans, Business Loans, Education Loans, Loans against Property, Loans against Shares#, Loans against Gold#.

Home Loans: Tata Capital Housing Finance Limited* offers customised and ﬂ exible Home Loans to customers at attractive rates of interest.

Tata Cards: Tata Card is a White Label Credit Card issued, managed and operated by the Tata Capital and SBI.

Travel Related Services: TC Travel and Services Limited* offers a wide range of services such as airline ticketing, visa and passport facilitation, hotel accommodation, car hire and surface transport.

Foreign Exchange: TT Holdings & Services Limited* offers a complete range of travel related foreign exchange products.

(*Wholly-owned subsidiary of TCL. #Currently available in select cities only.) CAPITAL www.tatacapital.com70 71 07_Tata Main Brochures_2012 (060-073).indd Sec1:71 4/5/12 1:37:31 PM services STRATEGIC MANAGEMENT GROUP www.tsmg.com • Implementation Plan • Program Management • Re nements/Course Corrections• India Entry • Alliance & Acquisition Planning • Strategic due diligence • Scenario Planning • Manufacturing Strategy Set Direction Drive Strategic Initiatives Support Implementation Organisation Effectiveness Marketing & Sales Operations Tata Strategic Management Group ( Tata Strategic) is the largest Indian owned management consulting firm. Its clientele includes private sector companies in India, multi-national corporations, public sector / Government and companies within the Tata Group.

Today over 50% of its business comes from non-Tata clients and 20% from international clients. Tata Strategic has a team of more than 70 consultants, recruited from top business schools or laterally from industry. The team is aided by a panel of experts, each with extensive industry expertise. Tata Strategic is organised along the following industry domains and functional areas :

Industry Domains Functional Areas • Automotive and Engineering • Strategy • Infocom, Media and Education • Organisational Effectiveness • Chemicals • Delivery Excellence • Consumer and Retail • Sales & Marketing • Infrastructure • Logistics • Energy • Sourcing Tata Strategic offers a comprehensive range of solutions covering direction setting; driving strategic initiatives in the areas of organisation effectiveness, marketing & sales and operations; and implementation support.

Tata Strategic is an IP driven firm with unique India insights and proprietary frameworks.

International ExperienceTata Strategic works with clients in South Asia, West Asia, Africa and Europe addressing local market issues or for their India plans.

AlliancesTata Strategic has a network of alliances with the following companies: Acxit Capital; Tata International; Tata Capital and Tata Consulting Engineers.

The alliances help Tata Strategic to bridge capability gaps and expand its global footprint. Along with its alliance partners Tata Strategic offers clients advanced solutions, international experience and end to end services. Contact : Tata Strategic Management Group, B-1001, Marathon Futurex, N.M. Joshi Marg, Lower Parel (East), Mumbai 400 013. India. Tel : +91-22-6637 6789 Fax : +91-22- 6637 6600 Email : [email protected] • Vision • Market insights • Growth Strategy/Business Plans • Rural Strategy • Digital Strategy • Organisation Structure • Corporate Center Design • Roles & Decision rules • Performance Management • Capability Assessment • Talent Management • Delegation & MIS• Revenue Enhancement • Product Innovation • Market Share – Rural/Urban • Go to Market • Dealer Effectiveness• Supply Chain Optimisation • Throughput enhancement • Superior Ful llment • Project Excellence • Procurement Transformation • Strategic Cost Reduction • Vendor Compliance Strategy Implementation Support 07_Tata Main Brochures_2012 (060-073).indd Sec1:72 4/5/12 1:37:32 PM Tata Management Training Centre, PuneAnnual Economy Update from the DES Tata Central Archives, Pune Tata Services Limited was incorporated in 1957 to provide Group companies centralised services on a ‘no-profit no-loss’ basis. The company has specialised divisions and departments to look after relevant areas which include:

Department of Economics and Statistics (DES): Provides economics and business research inputs for strategic decision making to Tata companies. Publishes the Statistical Outline of India and the Global Statistical Outline.

Group Corporate Affairs and Media: Manages the group media relations, and Tata Brand in India and in specific international geographies.

Public Affairs Department: Works as a facilitator for value creation to Group companies. Guides the engagement of Tata companies with the external regulatory and business environment, and stimulates ideas for new business opportunities.

Group Legal Department: Is a Group level resource and provides legal services — advisory and transactional — to Tata companies on corporate and commercial laws, joint ventures, mergers & acquisitions and dispute resolution.

Tata Management Training Centre: Established in 1959, TMTC undertakes Applied Research and designs and delivers Leadership and Functional Development programs for Tata and non Tata organisations.

Group HR: Talent Acquisition: Sustains & develops Tata Group’s talent pipeline through structured talent acquisition & development initiatives and improves the position Tata Group as a preferred employer through Group Level programmes that are in line with business plans.

Tata Council for Community Initiatives: Coordinates and organises programmes to institutionalise corporate sustainability, community development and environmental management initiatives within Tata Group Companies. (Please also see page 110).

Labour Relations Bureau: Advises and conducts labour and IR-related matters in courts for Tata companies.

Network Communication Department: Responsible for IT Security for e-mail and internet browsing, Bombay House LAN and the Email Domains of other Tata companies hosted and supported by TSL.

The Tata Central Archives: A Pune-based archival repository which consists of important documents, correspondence, photographs, awards, trophies, medals, citations, paintings, video and audio clips and other material relating to the genesis and development of the Tata Group. Organises thematic archival exhibitions on the Tata Group companies.

Infrastructure Group: Manages; Holiday Homes and facilities such as medical, telephones, canteen, access control & reception and central receiving section at the Group’s headquarters. SERVICES WWW. www.tataservices.com Contact : General Manager - Corporate & Company Secretary, Tata Services, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8152 Fax : +91-22-6665 8153 Email : [email protected] 72 73 07_Tata Main Brochures_2012 (060-073).indd Sec1:73 4/5/12 1:37:32 PM consumer products 08_Tata Main Brochures_2012 (074-083).indd 74 4/5/12 1:37:52 PM Tata Global Beverages Titan Industries Inﬁ niti Retail Trent Consumer products bearing the Tata stamp of quality and trust — from tea, coffee and salt to watches, jewellery and readymade clothes — have long been part of millions of Indian homes.

Following the acquisition of the famous British tea brand, Tetley, and several other acquisitions in other geographies, discerning consumers in over 70 countries across all ﬁ ve continents have also been getting to savour merchandise carrying the Tata name. consumer products consumer products 08_Tata Main Brochures_2012 (074-083).indd 75 4/5/12 1:37:54 PM consumer products TATA GLOBAL BEVERAGES www.tataglobalbeverages.com Proﬁ le Tata Global Beverages is today an integrated beverage business that has set out on a journey to become a global leader in branded ‘good for you’ beverages through innovation, strategic alliances and organic growth. With over 200 years of history in the beverage market and a heritage of innovation and development, Tata Global Beverages has successfully evolved from a predominantly domestic Indian tea farming company to a marketing and brand focused global organisation with a portfolio of strong brands. The company recently announced a Joint Venture with Starbucks called Tata Starbucks Limited to own and operate Starbucks cafés beginning with stores in Delhi and Mumbai. The stores will be branded as Starbucks Coffee 'A Tata Alliance.' In a separate sourcing and roasting agreement, Tata Coffee will roast coffee to supply to Tata Starbucks Limited and to export to Starbucks coffee company.

Tata Global Beverages is the second largest player in branded tea in the world. Over 70% of its consolidated revenue originates from markets outside of India. More than 90% of its turnover is delivered by its branded products.

Formerly known as Tata Tea, the business has diversiﬁ ed and expanded signiﬁ cantly over the last decade. Tata Global Beverages now employs around 3,000 people with a signiﬁ cant presence in over 70 countries worldwide. Its global corporate headquarters are in the UK (Uxbridge, West London). The group is making strong strides towards its mission of making the world a better place through life-enhancing sustainable hydration through NourishCo, its JV with PepsiCo India in the area of non-carbonated ready-to-drink beverages, focused on health and enhanced wellness. NourishCo recently launched Tata Water Plus – India's ﬁ rst nutrient water. Tata Global Beverages also holds a stake in Activate TM, a performance beverage and bottled water company in the United States.

Major Brands Tata Tea Tata Tea has been rated as the second most trusted hot beverage brand in India and has been accorded “Super Brand” status in the country. The Tata Tea brand covers all geographies and segments of the market and has four national variants - Tata Tea Premium, Tata Tea Gold, Tata Tea Agni and Tata Tea Life. Tata Tea Premium, its ﬂ agship brand is the single largest tea brand in India in volume.

The regional variants of Tata Tea include Chakra Gold, a leading premium brand in Tamil Nadu and Andhra Pradesh; Gemini, the undisputed market leader in Andhra Pradesh; and Kannan Devan, a heritage brand that brings the freshness of the Kannan Devan hills and rules the taste buds in Kerala on the southern coast of India.

In recent years, the Tata Tea brand has sought to redeﬁ ne the awakening attributes of tea to transform itself from a medium of physical and mental rejuvenation to a medium of social awakening through its 'Jaago Re' (Awakening) campaign. This process began with the ‘Jaago Re One Billion Votes’ campaign in 2007 to encourage India’s youth to participate in the electoral process. The campaign was a huge success with over 620,000 citizens registering to vote. Building on its success, the Tata Tea brand launched the next phase of their campaign to “awaken” the country, this time to the issue of corruption. Recently, the 'Jaago Re' campaign has taken on the theme of 'Soch Badlo' (Change your perspective) to commemorate 25 years of brand Tea Tea. With Soch Badlo, Tata Tea encourages people to look at the positive side of a situation and take ownership for making positive change happen. The brand is doing this both by inspiring change and enabling change. 08_Tata Main Brochures_2012 (074-083).indd 76 4/5/12 1:37:54 PM Tetley Ever since the Tetley brothers started selling tea in 1837, the quintessentially British Tetley has built its brand by listening to tea drinkers around the world and developing great tasting and innovative products to meet their needs. As a brand Tetley is always looking for new ways to revolutionise the tea industry.

Whilst still producing mainstream, accessible teas, Tetley’s heritage and reputation as experts in tea gives consumers the conﬁ dence they need to branch out and try something new. As a result Tetley now has a portfolio brimming with branded products to suit all cultures, tastes and moods – from every day black teas to green, red and white, fruit and herbal infusions, iced teas, tea concentrates, spices teas, organic and decaffeinated variants and Ready to Drink (RTD).

Tetley is proud too of the way in which they get these products into the hands of the tea drinker. Having ﬁ rst invented the ubiquitous tea bag, Tetley then changed the shape of the market by introducing the round tea bags in 1989 and then the ‘no- drip’ drawstring bags in 1997 and a range of ‘stay fresh’ packaging formats subsequently.

Tetley is on sale in over 70 countries, with 45 million cups consumed every day. It has continued its strong performance in the UK maintaining its market leadership with Tetley mainstream as well as with Tetley Redbush and Tetley Decaf. Tetley Infusions are ﬁ rst-of-their-kind liquid tea mixes launched in Canada where the brand is also the market leader. These mixes combine real-brew Tetley tea with natural fruit juice but with no artiﬁ cial colours, ﬂ avours or sweeteners. Tetley Chai Latte was recently launched in Australia. Chai Latte comes in three ﬂ avours - classic, vanilla & berry - and offers consumers an ideal combination of tea and coffee which isn’t high in caffeine.

The Tetley Chai Latte range differs from its main competition by using real spices (cinnamon, cloves, cardamon, and ginger). It primarily competes with powdered milk coffees and hot chocolates. Tetley Cold, refreshing fruit infusions specially created to brew in cold water, have recently been developed. These are naturally caffeine free with no added sugar, no artiﬁ cial sweeteners and contain only four calories per serving.

Eight O’ Clock Coffee A brand with a 150-year heritage, Eight O’ Clock Coffee is America's best-selling whole bean coffee, the third largest national coffee brand by volume and the number one player in the ‘value gourmet’ coffee segment. Eight O’ Clock Coffee has also substantially grown volume and value share in the grocery segment, and increased distribution amongst key customers and other important retail channels.

The brand has updated the look of its packaging with new, modern graphics developed with consumer inputs – the brand’s biggest change in decades. Relevant social media activity and consumer purchase incentives are helping to spur its overall growth, as is the increased media exposure and the brand’s commitment to producing award winning quality coffee.

Himalayan Himalayan is redeﬁ ning the category of bottled water with its unique proposition of ‘hydration and wellness’ and its “Live Natural” brand philosophy. Its certiﬁ cate of purity derives from its source in the Shivalik range in the Himalayas. Himalayan is internationally accredited by the US Food & Drug Administration, the European Union, the health ministries of Japan and France and the Institute de Fresenius of Germany as the only internationally accepted natural mineral water from India. Himalayan has 76 77 st invented the nd then the ‘no- performance , ., 08_Tata Main Brochures_2012 (074-083).indd 77 4/5/12 1:37:58 PM consumer products established itself as the beverage of choice at lifestyle destinations and is recognised by its discerning consumers as comparable in quality to some of the ﬁ nest natural mineral waters in the world. It is noticeable by its unique pink bottling. Currently on sale within India, it has ambitions to expand its geographical footprint. The brand is now being marketed and distributed through NourishCo (the JV between Tata Global Beverages and PepsiCo in India).

Good Earth The Good Earth brand specialises in ﬂ avoured and herbal teas. Vanilla, Caramel, Acai (an Amazonian fruit) and Mate (a South American herb and natural energiser) are some ingredients plucked from nature which then ﬁ nd their way into the Good Earth teas. Re-launched recently in the US with 12 new organic blends, the original sweet and spicy ﬂ avoured Good Earth is still the most popular blend. Good Earth teas have also made a successful UK debut.

Regional Brands Tata Coffee is involved in every aspect of the coffee making process; from the growing and curing of coffee to the manufacture and marketing of value-added coffee products. The company retails its coffee products under its own brands in the Indian market which include Mr. Bean, Coorg Pure, Coorg Filter Coffee and Mysore Gold. Its instant coffees include Tata Café and Tata Kaapi.

Vitax is a leading player in the specialty tea segment in Poland with an array of fruit, herbal and green variations. Since its acquisition by Tetley, the brand has come to represent Tata Global Beverages’ largest single fruit & herbal offering. In 2009 the group acquired Premium Foods, the country’s second largest distribution business, to help support the brand’s ambitions to grow organically.

Jem ˆca is a leading brand in the highly competitive Czech Republic tea market and the market leader in black, green and fruit and herbal teas. Growing from strength to strength and extending its range of offerings to consumers, the company celebrated the 50th anniversary of its factory in Jemnice in 2009, with the inauguration of a new “World of Tea” museum.

Joekels is the third largest player in the South African tea market. Its key brands are Phendula Tips, Rooibos Laager, the economy Tea Time range, and Tea4kidz as a special blend for children comprising of three Rooibos variations, which were launched in response to demand from parents for healthier children’s beverages. Low in tannin, Rooibos, which is an Afrikaans word meaning ‘red bush’ and is a herb found in South Africa, has anti-spasmodic properties, which relieve cramps and colic in infants, and contains no caffeine.

Grand is a Russian umbrella brand offering coffee, cappuccino, cocoa, hot chocolate, hot tea and instant iced tea. Grand stands for quality beverages at moderate prices, made with natural and environmentally friendly materials.

Global company values To help achieve its goal, Tata Global Beverages' culture is based on ﬁ ve directional themes that guide its actions and decisions :

Consumer is our Heartbeat We don’t just make drinks, we make special moments in each consumer’s day. We have a passion for our brands which we want our consumers to share. What will you do today to make that happen?

Disruptively Challenging We are not like our competitors, we are different! Let’s ditch the conventional, forget the tried and tested and think of fresh ways to achieve great things. 08_Tata Main Brochures_2012 (074-083).indd 78 4/5/12 1:37:59 PM Playfully Professional Doing business is fun. We know we can deliver results without taking ourselves too seriously.

Individually Excellent, Collectively Brilliant Exceptional individuals pulling together. Imagine what we can achieve. No fears. No limits.

Doing Good We make responsible choices that help improve the world.

Joint Venture CompaniesTetley ACI (Bangladesh) Ltd.; Southern Tea LLC; Empirical Group LLC; Tetley Clover (Private) Ltd.; Tata Coffee (Uganda) Ltd.; Zhejiang Tata Tea Extraction Company Ltd.; NourishCo Beverages Limited; Rising Beverage Company LLC; Tata Starbucks Limited AssociatesEstate Management Services Pvt. Ltd., Sri Lanka; Watawala Plantations Ltd., Sri Lanka; Amalgamated Plantations Pvt. Ltd.

Corporate SustainabilityTata Global Beverages has placed sustainability at the heart of its business by making it one of its principal strategic pillars and including it at the core of its mission to make the world a better place through life-enhancing, sustainable hydration. This means that business strategy and employee actions are guided by the need to ‘make choices that grow our business and help improve the world’.

To focus efforts appropriately, the organisation has identiﬁ ed four core sustainability issues – Packaging, Climate Change, Water and Ethical Sourcing – and set stretch ﬁ ve-year targets for each of them. Working as a business partner of Forum for the Future, the UK’s leading sustainable development charity, the group has started to progress towards achieving these targets. A range of projects have been initiated, each of them with the objective of developing a sustainable product or a sustainable supply chain for the future.

Signiﬁ cant progress has also been made with ethical tea sourcing through continued active membership of the Ethical Tea Partnership. In February 2010 Tetley announced its commitment to achieve global Rainforest Alliance Certiﬁ ed™ status by 2016.

The group also continues to support some of the people and communities who have long been touched by its business. This includes running the General Hospital, the High Range School and the Srishti Project on the tea estates in Munnar in Kerala, promoting child literacy through book donations in the US, reading with primary school children in the UK and providing funding for the Canada Breast Cancer Foundation.

Contact : Corporate Communications, Tata Global Beverages, Parkview, 82 Oxford Road, Uxbridge, Middlesex UB8 1UX.

Tel : +44 (0)20 8338 4000 Email : [email protected] 78 79 08_Tata Main Brochures_2012 (074-083).indd 79 4/5/12 1:38:00 PM consumer products TITAN INDUSTRIES www. titan.co.in Proﬁ le Titan Industries was established in 1984 as a joint venture between the Tata Group and the Tamil Nadu Industrial Development Corporation. The company brought about a paradigm shift in the Indian watch market when it introduced quartz technology and complemented it with international styling in watches retailed under the Titan brand.

Today, the company is not only the largest Indian watch maker but also the world’s ﬁ fth largest integrated watch manufacturer. Subsequent diversiﬁ cations have also made Titan Industries the leader in the Indian market in branded jewellery under the Tanishq brand name. With its own retail network for selling watches and jewellery, Titan is among the country’s leading retailers. The company has also diversiﬁ ed into precision engineering and, most recently, into prescription eyewear. Titan Industries currently employs over 5,900 people and Titan and Tanishq are among the most admired brands in their categories.

The Titan brand of watches was followed by Sonata, as a value brand of functionally styled watches at affordable prices. Then followed a brand focussed on the youth – Fastrack. The company also later acquired a license for premium fashion watches of global brands such as Tommy Hilﬁ ger, Hugo Boss, FCUK and launched its ﬁ rst Swiss- made watch brand – Xylys.

In 1995, the company diversiﬁ ed into jewellery under the brand name of Tanishq to capitalise on a fragmented market operating with no brands in urban cities. In 2005, the company launched its second jewellery retail brand, Gold Plus, to focus on opportunities in small towns and rural India. In 2009, the company launched Zoya, as a retail chain in the luxury jewellery segment.

In 2002, the company leveraged its manufacturing competencies and branched into Precision Engineering Products catering to global majors across industry verticals like aerospace, automotive, oil & gas, engineering, hydraulics, solar and medical instruments.

The company entered into prescription eyewear in 2007 and launched the Titan Eye+ chain of world class optical stores.

With over 765 retail stores across a carpet area of over 9,74,000 sq. ft. Titan Industries has India’s largest retail network. The company has over 420 exclusive network of watch showrooms and over 820 after-sales-service centres. Titan Industries is also the largest jewellery retailer in India with over 130 Tanishq boutiques, over 30 Gold Plus stores and over 185 Titan Eye+ stores. The company has two exclusive design studios for watches and jewellery and manufacturing/assembly units at Hosur ( Tamil Nadu—the company’s ﬁ rst and still its largest unit), 08_Tata Main Brochures_2012 (074-083).indd 80 4/5/12 1:38:00 PM Dehradun (Uttaranchal), Roorkee (Uttar Pradesh), Bengaluru (Karnataka), Pant Nagar and Goa. The Hosur units for both watches and jewellery are certiﬁ ed under ISO 9001:2000.

Products Watches: Titan Industries produces 13 million watches a year and has sold more than a 135 million pieces the world over and the Titan portfolio owns over 60% of the domestic market share in the organised watch market in India.

Its main brands are:

• Titan, for the mid-premium segment • Fastrack, for the youth • Sonata, India’s largest selling watch brand • Xylys, for the high-end connoisseur and new-age achiever The Titan brand architecture comprises several sub-brands, each of which is a market leader in its own space.

Notable among them are: Automatic, Raga, Purple, Nebula, HTSE, Zoop, Octane, Tycoon, Edge, Bandhan and Orion.

The company’s watches are sold through exclusive ‘World of Titan’ and Fastrack showrooms in over 12,000 outlets in over 2,500 cities in India. The watches are also offered internationally in 29 countries, with a special focus on the Middle East and Asia Paciﬁ c regions. The company also has a large network of exclusive service centres across India with after-sales service that is benchmarked to deliver among the fastest turnaround time in the world.

Jewellery: Tanishq offers a premium range of gold jewellery studded with diamonds and precious, semi- precious stones in various hues in 18 kt and a wide range of plain gold jewellery in 22 kt pure gold. Platinum jewellery also forms part of the product range. Gold Plus retails plain gold jewellery offerings with designs specifically created for the semi urban and rural Indian market and offers unique designs crafted with diamonds, American diamonds and other precious stones. Zoya offers premium studded jewellery catering to the needs of the elite.

Eye wear: Titan Eye+ offers a variety of differentiated products to the end consumer consisting of frames, lenses, contact lenses and accessories. Frames are available in both international brands (Levis, Esprit, Hugo Boss etc.) and in-house brands – Titan Eye+ and Dash. Customers are offered a unique browse-select-buy format where all products are accessible, using world class equipment for zero-error eye testing by qualiﬁ ed optometrists trained at Sankara Netralaya and style consultants to help buyers make the right choice of frames and lenses.

Precision Engineering: The division’s products span precision engineering components & sub-assemblies, machine building & automation solutions, tooling solutions and electronic sub-assemblies. The division is ISO 9001:2000 and ISO 14001:2004 certiﬁ ed. Additionally, the unit catering to the aerospace segment is AS 9100B 80 81 08_Tata Main Brochures_2012 (074-083).indd 81 4/5/12 1:38:00 PM consumer products certiﬁ ed and the unit catering to automotive segment is TS 16949 certiﬁ ed. The unit has recently been selected for the National Aerospace and Defence Contractors’ Accreditation Programme for its non destructive testing capabilities.

Recognition Some of the company’s prominent awards include:

• Jewellery Division: “Gold Award” in “Engineering sector” in the Economic Times India Manufacturing Excellence Awards 2011 in partnership with Frost & Sullivan.

• Titan Industries: 1st position in both the Retail Industry category & Workplace Diversity & Inclusion in the Economic Times 2011– Great Place to Work Institute study.

• Tanishq: Most Admired Retail Brand 2011 in the luxury segment and Most Admired Retail Professional of the Year 2011 for the Managing Director at the India Retail Forum 2011.

Corporate Social Responsibility Titan Industries has a clearly deﬁ ned policy on social responsibility. CSR initiatives include children’s education, enabling the disabled, Artisan Parks, Women’s empowerment, environment management programmes and other community initiatives. Titan is a signatory to the Global Compact and has been awarded the Helen Keller and Mother Teresa awards and also the President of India’s Award for employing the disabled. The Hosur units for both watches and jewellery are certiﬁ ed under the ISO 14001 Environment System Standard. The company has been sharing, since 2007, the top slot along with ten other companies in the Karmayog CSR rating of India’s Top 500 companies by the noted NGO. Contact : Corporate Communications Department, Titan Industries, Tower A, Golden Enclave, Old Airport Road, Bengaluru, India.

Tel : 00-91-80-6660 9939 Fax : 00-91-80-2526 9923 Email : [email protected] 08_Tata Main Brochures_2012 (074-083).indd 82 4/5/12 1:38:03 PM Croma– 's zip store at Horniman Circle, Fort, Mumbai Contact : Chief Executive Ofﬁ cer or Head – Business Development, Inﬁ niti Retail, 202 Akruti Centre Point, Next to Marol Telephone Exchange, MIDC, Andheri (East), Mumbai-400 093. Tel : + 91-22-6761 3600 Fax : + 91-22-6710 1903 Email : ajit.joshi@inﬁ nitiretail.com or priyanka.gidwani@inﬁ nitiretail.com INFINITI RETAIL www.cromaretail.com Proﬁ le Inﬁ niti Retail Limited is a 100% subsidiary of Tata Sons Ltd., operating a national chain of multi-brand electronics megastores in India under the brand name of Croma.

Inﬁ niti Retail has entered into a technical and sourcing agreement with an Australian retail giant, Woolworths Ltd., which currently operates more than 2,000 stores across Australia in 12 different formats, including consumer electronics retailing. Inﬁ niti Retail owns and runs the retail operations in India while Woolworths provides technical support and strategic sourcing facilities from its global network.

The company’s electronics megastores offer the country’s widest range of consumer electronics products across categories and brands. Croma retails products in six categories – home entertainment, small appliances & personal care, large appliances, IT, communication & imaging, and gaming. Store sizes range between 5,000 sq. ft. and 15,000 sq. ft. Inﬁ niti Retail has also launched its new format ‘Croma Zip’, with stores size ranging from 1,000 sq. ft. to 6,000 sq. ft. which retail only digital products like home entertainment, IT, communication and imaging and gaming.

The ﬁ rst Croma store was inaugurated on October 9, 2006 in a suburb of Mumbai, Juhu. The chain has since grown into a national chain of 73 stores with presence in Mumbai, Pune, Aurangabad, Ahmedabad, Surat, Vadodara, Rajkot, Bengaluru, Delhi NCR, Chandigarh, Jalandhar, Amritsar, Hyderabad, and Chennai. Currently there are 8 Croma Zip stores in Mumbai & Delhi. Croma will have 100 operating stores before the end of the ﬁ nancial year 2012-2013.

With the philosophy of ‘We help you buy’, Croma stores provide world-class service through a team of highly qualiﬁ ed and trained staff, the best product range in India to choose from and great prices on a consistent basis.

Croma has been awarded as the “Most Admired Retailer-Consumer Durables” for four consecutive years by India Retail Forum. Croma– 's ﬁ rst electronics megastore in Juhu, Mumbai 82 83 08_Tata Main Brochures_2012 (074-083).indd 83 4/5/12 1:38:06 PM consumer products Contact : Head - Marketing, Westside; Trent House; Plot No C-60, Beside Citibank, Bandra-Kurla Complex, Bandra (E), Mumbai-400 051, India.

Tel : +91-22-6700 9000 Fax : 91-22-6700 9200 Email : [email protected] TRENT www.mywestside.com Established in 1998, Trent is one of the pioneers of modern large format retailing in India. Trent operates ‘Westside’, one of India’s largest and fastest growing chain of lifestyle retail stores, and one of the most recognised retail brands in the country. In 2004, Trent entered the hypermarket business with ‘Star Bazaar’, which addresses the varied shopping needs of the entire family from groceries, staples to apparel. 2005 saw the acquisition of ‘Landmark’ by Trent, a leisure and family entertainment destination chain of stores.

Trent has also entered into a joint venture with Inditex to bring Zara and its other brands to India. Trent has thus established its presence in all major retail market segments and is acknowledged to be one of the leading and respected organised Indian retailers with a national presence.

Westside. High quality, latest in-style products, international shopping experience and value for money pricing with a focus on private label merchandise is the hallmark of the Westside offering. Currently, there are 62 Westside stores measuring 8,000–34,000 square feet across 34 cities across India. With a variety of designs and styles, everything at Westside is exclusively designed with merchandise ranging from stylised clothes, footwear and accessories for men, women and children to well coordinated table linen, artifacts, home accessories and furnishings. Well-designed interiors, sprawling space, prime locations, customer friendly policies, a rewarding loyalty program and coffee shops enhance customers’ shopping experience. Gourmet West, an offering for gourmet food, cheese, meats and other food and convenience merchandise from across the world was launched in a Mumbai store in 2011 and is expanding to more cities.

Star Bazaar. Star Bazaar is a chain of hypermarkets, currently numbering 14 stores of 50,000-60,000 square feet size stores across Ahmedabad, Aurangabad, Bengaluru, Chennai, Kolhapur, Mumbai and Pune with plans to expand rapidly. It offers customers a choice of good quality products and wide range across all categories including staples, vegetables, fruits, dairy and non-vegetarian products, beverages, health and beauty products, live bakery, consumer electronics, household items and garments for men, women and kids at economic prices. In August 2008 Trent entered into an exclusive franchise agreement with Tesco Plc., the world’s 3rd largest retailer which allows Star Bazaar to access the extensive retail expertise and technical capabilities of Tesco.

Landmark. Landmark is the largest leisure and family entertainment retail chain in India. It offers a wide range in the categories of toys, gaming, books, music, home entertainment, stationery, gift items and tech accessories. It has a very strong brand and a loyal base of customers built over many years and is well known for the literary and kids events it hosts. www.landmarkonthenet.com is the chain’s e-commerce website with over 10 million products, the largest in India. Landmark currently has 18 large format stores across 10 cities in India and 3 smaller, convenience oriented stores.

Zara. Trent has entered into a joint venture with Inditex to bring Zara and its other brands to India. Zara is one of the world’s leading and most innovative fast fashion brands present in 78 countries with a strong brand equity worldwide. This format has been highly successful in India too and Zara currently runs 7 stores across Mumbai, Delhi, Pune and Bangalore with plans to add several more. 08_Tata Main Brochures_2012 (074-083).indd 84 4/5/12 1:38:07 PM 82 8384 85 08_Tata Main Brochures_2012 (074-083).indd 85 4/11/12 5:00:51 PM 09_Tata Main Brochures_2012 (086-093).indd 86 4/5/12 1:38:37 PM chemicals Cracking the code for making soda ash, a secret till then known to only a handful of companies outside India, was the spark that ignited the Tata Group’s interest in the chemicals industry. That initial idea has evolved into a business presence that today includes fertilisers and pesticides, as also the provision of sophisticated agricultural services to Indian farmers and, most recently, drug discovery.Tata Chemicals Rallis India Advinus chemicals 09_Tata Main Brochures_2012 (086-093).indd 87 4/5/12 1:38:39 PM chemicals Proﬁ le Tata Chemicals Ltd. ( TCL) is currently the second largest producer of soda ash in the world with manufacturing facilities in India, UK, Kenya and USA. It is India’s leading Crop Nutrients Player with its own manufacturing of urea and phosphatic fertilisers and a leading player in crop protection business through its subsidiary Rallis (see also page 91) TCL is the pioneer and India’s market leader in the branded, iodised salt segment and Tata Salt has been recognised as India’s No.1 Food Brand for more than ﬁ ve years.

TCL has undertaken several key steps to leverage its expertise in sciences to develop high-tech and more sustainable products. It has set up the TCL Innovation Centre in Pune to develop world-class R&D capability in the emerging areas of nanotechnology and biotechnology. TCL has also invested in a Centre for Agriculture & Technology (CAT ) at Aligarh to provide advice on farming practices in general and crop nutrition practices and solutions in particular. The company has also entered into a JV with Temasek Life Sciences Laboratory Ltd. ( TLL), Singapore, for development of jatropha seedlings and agronomic package of practices.

Businesses TCL Businesses are structured in order to address all major segments of consumers in society namely Household (Living Essentials), Industry (Industry Essentials) and the Farmer (Farm Essentials) - LIFE.

Living Essentials The pillar of Living Essentials covers products that are basic/essential to daily living e.g. salt, sodium bicarbonate or baking soda products, fresh produce and now water related products.

The Consumer Products Business (CPB) comprises predominantly of Tata Salt, a branded iodised edible salt, and Sodium Bicarbonate and water puriﬁ ers among other offerings. The company has launched a new reﬁ ned salt, i-Shakti. The special Tata Salt Lite caters to the niche market of low sodium salt users with 15% less sodium than ordinary salts. Topp Salt is a brand of edible salt created for export.

i-Shakti, a cooking soda, is targeted to help the leavening of the consumers.

To meet the challenge of providing safe drinking water to India’s population, TCL, launched ‘Tata Swach’ in December 2009 – a unique, innovative and low-cost water puriﬁ er that combines low-cost ingredients such as rice husk ash with nano– technology. CHEMICALS www.tatachemicals.com 09_Tata Main Brochures_2012 (086-093).indd 88 4/5/12 1:38:39 PM India depends heavily on pulses as its staple food. Extending the i-Shakti brand from salt to other food essentials, TCL unveiled India’s ﬁ rst national brand of pulses – ‘i-Shakti Dals’ and launched four popular varieties of pulses in the Indian market in December 2010.

Industry Essentials The second pillar, Industry Essentials, consists of products that are essential raw materials required for key industries such as glass, detergents, mining and chemical processing.

TCL’s journey as a soda ash manufacturer began in Mithapur, on the western coast of Gujarat. For many years, the synthetic soda ash plant at Mithapur represented the sum total of TCL’s soda ash manufacturing activities. In 2006, TCL’s soda ash capacity took a signiﬁ cant leap when it acquired the UK-based Brunner Mond Group. Through this acquisition, manufacturing facilities in Northwich, UK and in Lake Magadi, Kenya joined the TCL fold. In early 2008, TCL successfully completed the acquisition of US-based General Chemical Industrial Products (GCIP). This acquisition increased TCL’s soda ash capacity to around 5 million tonnes per annum. Moreover, about 60% of this capacity is based on natural soda ash units at Wyoming and Lake Magadi. TCL’s customer base now encompasses some of the world’s leading and recognisable companies such as Procter & Gamble, Unilever, Church & Dwight, Saint Gobain, Pilkington, Asahi, Owens Illinois, Guardian, PPG, Vale and Xstrata.

In line with its strategy of deepening its presence in Farm and Food sector, TCL acquired 100% stake in British Salt, UK in December 2010. The company has recently invested in Natronx, a tripartite joint venture in the US with Church & Dwight Company and FMC Corporation that will focus on environment products for climate change. The new company will make and sell sodium-based, dry sorbents for air pollution control, in an emerging market.

In April 2011, the company rebranded the acquisitions to reﬂ ect both the uniﬁ ed name and the global spread — Brunner Mond became Tata Chemicals Europe, GCIP became Tata Chemicals North America and Magadi Soda Company became Tata Chemicals Magadi. This helped the company consolidated its many chemicals businesses into a single unit - The Global Chemicals Business.

Farm Essentials Inputs needed to improve productivity of the farm as a whole e.g. fertilisers, pesticides, specialty nutrients, seeds, agri-services and crop protection constitute the third pillar of TCL. The Crop Nutrition and Agri- Business has its presence across all the three key agro-nutrients; viz. nitrogen (N), phosphorus (P) and potassium (K). While the nitrogenous fertiliser, urea, is manufactured at Babrala in the northern state of Uttar Pradesh at one of the industry’s most efﬁ cient plants, phosphatic fertilisers DAP and complexes are manufactured at Haldia in West Bengal in eastern India and MOP is imported. To secure the raw material Soda ash plant at Mithapur, Gujarat, India ....

and .... Winnington, UK 88 89 .... Wyoming, USA 09_Tata Main Brochures_2012 (086-093).indd 89 4/5/12 1:38:43 PM chemicals supply of phosphatic rock for its Haldia plant, in 2005 TCL acquired an equal partnership in the Moroccan company Indo Maroc Phosphore S.A. (IMACID), along with Chambal Fertilisers and the global phosphate major, OCP of Morocco.

The company also helps small farmers enhance the yield from their land by providing end-to-end solutions through its network of Tata Kisan Sansars ( Tata Farmer Centres) in the northern states of Uttar Pradesh, Punjab, Haryana, Uttarakhand and West Bengal, Bihar and Jharkhand. The centers are one-stop resource centers; they stock seeds, pesticides and fertilisers; lease out farm equipment and implements to farmers who cannot afford to buy expensive modern machinery; provide agronomy services like soil testing and mapping and fertiliser testing; facilitate credit ﬁ nance, arrange crop insurance and even provide buyback facilities. Demonstrating its customer centric approach, TCL launched its customised fertiliser Paras Farmoola in 2010. This will provide soil and crop speciﬁ c fertilisers for the beneﬁ t of the farming community.

Corporate Sustainability The company is a signatory to Responsible Care, a voluntary global initiative of the chemical industry that demonstrates allegiance to safety, health and environmental issues. Its Mithapur and Babrala plants have won the British Safety Council’s 5-star rating. The Babrala fertiliser plant in UP has won the British Safety Council’s Sword of Honour Award, four times in a row and also the Globe Award for environmental sustainability. These accolades, recognised as the pinnacle of achievement in safety management systems, are awarded to businesses that demonstrate sustainable performance through a clear and measurable commitment to environmental management. The company has also developed the Mithapur salt works as a natural habitat for thousands of migratory birds.

Tata Chemicals’ Society for Rural Development ( TCSRD) nurtures rural populations in and around the facilities, and helps people achieve self-sufﬁ ciency in natural resource management, livelihood support through self-help groups and the building of health and education infrastructure. Continuing with its sustainability activities, TCL and Wildlife Trust of India ( WTI) have signed an MoU for a conservation project that will create awareness and undertake research to save the endangered species of Whale Shark that visits the coastal shores of Gujarat.

Tata Chemicals has assessed the carbon footprint of all its operations and is developing plans for reduction of the carbon intensity of its products by 20% by 2020. A Tata Kisan Sansar outlet in India Soda ash manufacturing facility at Magadi, Kenya Fertiliser plant at Babrala, Uttar Pradesh, India Contact : Head - Corporate Communications, Tata Chemicals, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6665 8144 Email : [email protected] Web: www.tatachemicals.com / www.facebook.com/tatachemicals 09_Tata Main Brochures_2012 (086-093).indd 90 4/5/12 1:38:44 PM Proﬁ le Rallis is a subsidiary of Tata Chemicals, in its Farm Essentials vertical. It is one of India’s leading crop care companies. The company’s 2,300 distributors reach more than 40,000 retail counters across the country covering more than 80% of India’s districts. Rallis is known for its deep understanding of Indian agriculture, sustained contact with farmers, quality agrochemicals, branding and marketing expertise and its strong product portfolio of comprehensive crop care solutions.

Areas of Business • Domestic formulation business : This includes insecticides, fungicides and herbicides, with some of the biggest brands in agrochemicals such as Contaf, Asataf, Applaud, Ergon, Ralligold, Taarak, Tatamida, Takumi, Tata Metri, Fujione, Atrataf and Fateh.

• Domestic institutional business : This unit caters to the bulk and technical requirements of domestic institutional customers all across India.

• International business : Rallis exports its range of agrochemicals to many parts of the world based on alliances with distributors and its own registrations. The export basket includes technical grade pesticides, branded formulations and contract manufactured products. The international business activity currently contributes about 25% of the turnover of Rallis.

• Seeds : Rallis has a majority stake in Metahelix Life Sciences, a Bangalore-based seeds research company with a portfolio of seeds successfully commercialised over the last three years. This has provided a strong platform in the entire value chain that comprises breeding, production and marketing of seeds. Metahelix has good products in hybrid rice, maize, pearl millet, sunﬂ ower, vegetables, etc. It also has its own sales presence through its subsidiary Dhaanya seeds.

Plant Growth Nutrients : Rallis has a good range of specialist solutions which give the plants the micro nutrients and growth requirements for a healthy crop. Ralligold GR is one of the branded yield enhancement products.

Agri. Services : Rallis seeks to increase productivity through sharing best practices and the latest technology through ‘Rallis Kisan Kutumba’. The company has also launched an ICT-based platform, ‘Samrudh Krishi’, towards the same objective.

Manufacturing:

Rallis has four factories with a manufacturing capacity of 11,500 MT/annum for technical grade agrochemicals and 20,000 MT/KL per annum for formulations. Rallis also manufactures a high end specialty polymer Poly Ether Ketone Ketone (PEKK) at its Ankleshwar plant used in aerospace applications.

RALLIS INDIA www.rallis.co.in Rallis products Dahej plant 90 91 09_Tata Main Brochures_2012 (086-093).indd 91 4/5/12 1:38:45 PM chemicals The company is focusing on strengthening its international presence and established new capacities for contract manufacturing. A greenﬁ eld multipurpose technical manufacturing plant at Dahej, Gujarat was commissioned in June, 2011.

Corporate Social Responsibility The company’s key focus areas are partnership in the ﬁ eld of agriculture with farmers and their families, empowering women and children and improving employability. The Rallis Ujjwal Bhavishya Yojana (RUBY ) programme focuses on improving the employability of rural youth hailing mainly from underprivileged section of society and also to support the Tata Group’s Afﬁ rmative Action programme. Rallis provides social support to blind women at various institutes, cancer patients and houses for the aged. Programmes on environmental awareness, conservation of natural resources, AIDS awareness, afforestation, etc. are delivered through volunteering efforts of employees.

Contact : Manager, Managing Director & CEO’s Ofﬁ ce, Rallis India Limited, 156/157, 15th Floor, Nariman Bhavan, 227, Nariman Point, Mumbai-400 021, India. Tel : +91-22-6665 2815 Fax : +91-22-6635 2996 Email : [email protected] A farmer meeting in progress ADVINUS THERAPEUTICS www.advinus.com Promoted by the Group in 2005, Advinus Therapeutics is an R & D company, focused on new drug discovery and development of pharmaceutical and agrochemical products.

Advinus operations are organised into two separate businesses centered around Discovery and Development respectively.

Drug Discovery, based out of Pune, is focused on generating novel small molecule therapies for metabolic disorders, inﬂ ammatory diseases, CNS disorders, pain and neglected diseases.

Advinus’ Development business provides services to pharmaceutical, biotechnology and agrochemical companies for global registration of pharmaceuticals and agrochemicals. The drug development and agrochemical development services operate out of two separate locations in Bengaluru, with their own dedicated infrastructure. By focusing only on R & D and related services Advinus is able to ensure that there is no dilution of the scientiﬁ c and managerial focus.

Advinus provides comprehensive pre-clinical and early clinical development services on a fee-for-service. With large pharmaceutical companies Advinus also works in a collaborative, risk/reward sharing format for both drug discovery and drug development.

Advinus works with some of the leading global pharmaceutical, biotechnology and agro chemicals companies. Included in its growing client list from over 100 companies are companies like Eli Lilly, Johnson and Johnson, Merck and Novartis and Drugs for Neglected Diseases Initiative (DNDi). Contact : Senior Vice President & Chief of Operations, Advinus Therapeutics, 21 & 22, Phase II, Peenya Industrial Area, Bengaluru-560 058, India.

Tel : 91-80-2839 4959 Fax : 91-80-2839 4015 Email : [email protected] Development Centre, Bengaluru Pune facility 09_Tata Main Brochures_2012 (086-093).indd 92 4/5/12 1:38:45 PM DEFENCE AND AEROSPACE www.tataadvancedsystems.com Contact : Tata Advanced Systems, Thapar House, Western Wing,124,Janpath, New Delhi - 110001, India. Tel : +91-011-66222666–740 Fax : +91-11-23341585 Email : [email protected] With increasing liberalisation of the Indian defence sector, Tata is endeavouring to create a meaningful presence in the sector. Tata Advanced Systems Limited ( TASL) and Tata Industrial Services Limited ( TISL) lead this effort. TASL has started operations in manufacturing, assembly and systems integration in the defence sector, as well as in homeland security, while TISL has signed several MOUs with key foreign entities for offsets management and begun its implementation. In Hyderabad, Tata Advanced Systems Limited has built three export-oriented manufacturing and assembly facilities:

assembly of the empennage and parts of the fuselage for the C130 military transport aircraft as part of Tata Lockheed Martin Aerostructures Limited; assembly of the fuselage for the S92 Sikorsky helicopter as part of TASL’s operations; and manufacture of detail parts for helicopters as part of the Tata Sikorsky JV. Both the C130 aircraft and S92 helicopter aerostructures are shipped to their respective OEMs for integration into their platforms. These projects comprise a start towards acquiring the capability to build complete platforms. In Hyderabad, another joint venture with Augusta Westland will start assembly of the AW119 helicopters shortly. In Delhi, TASL has started operations in homeland security through Avana, a JV with AGT International, to leverage AGT’s unique technology and offer integrated solutions to prevent occurrences through predictive systems. Avana is expected to complete its first large integrated security project for a large industrial plant by March 2012.

Going ahead, TASL will continue to look for opportunities in India that are based on exports, while also addressing Indian defence proposals. These initiatives through the new companies have enlarged the existing defence footprint of the Group. TAL Manufacturing Solutions, a subsidiary of Tata Motors, is expected to soon start production of a hybrid floor beam for export to Boeing for the 787 Dreamliner aircraft. Other Tata companies with existing operations include Tata Motors in land platforms, Tata Power SED in electronics, Tata Advanced Materials in composites and TCS, CMC and Tata Technologies in the design of various platforms and weapon systems. Graphical representation of Tata defence cluster at Hyderabad 92 93 09_Tata Main Brochures_2012 (086-093).indd 93 4/11/12 4:54:13 PM operations international INTERNATIONALISATION The Tata group has been international in its approach to business from its inception. The Founder, Jamsetji Nusserwanji Tata, began his business career in international trade in China and England. The businesses he later established in India measured up to international standards and used world-class technology. Tata Exports (now Tata International) was set up in 1962 and currently Tata companies export their products and services to over 85 countries.

In 2010-11 the Tata group had international sales of $48.3 billion, 58 per cent of its total revenues, with the UK and the US being the two main overseas revenue contributors.

Each operating Tata company develops its international business as an integral element of its strategy, depending on the competitive dynamics of the industry in which it operates. While individual operating companies have differing geographical focuses, the group has identiﬁ ed a number of regions and countries expected to be of importance for the group as a whole. These include the following:

United States and Canada (http://northamerica.tata.com) Tata is the largest India-headquartered multinational in North America, with 11 companies and more than 17,000 employees. The group’s presence includes:

• Tata Sons’ representative ofﬁ ce in Washington DC.

Contact: Kapil Sharma Tel: +1 -703 243 9787; Email: [email protected] • Tata Chemicals: headquartered in New Jersey with mining and manufacturing facilities in Green River, Wyoming, one of the largest soda ash facilities in North America (Page 88).

• Signiﬁ cant operations and dealerships of Jaguar and Land Rover (Page 22).

• Taj Hotels Resorts and Palaces, which manages The Pierre, New York’s iconic luxury hotel (Page 62) and also owns and operates the Taj Campton Place, San Francisco, and the Taj Boston.

• Tata Communications (Page 52) manages telecommunications and enterprise IT communications solutions for large US corporations through its North American network, data centers and PoPs across 25 major cities.

• 21 ofﬁ ces of TCS (Page 38) with more than 20,000 consultants, 5 delivery centres and 4 centres of excellence.

• Tata Steel Europe (Page 15), with manufacturing facilities in Warren, Ohio and Bethlehem, Pennsylvania.

• Tata Global Beverages (Page 76), with sales of Tetley and Good Earth teas and Eight ‘O Clock Coffee and production facilities in Florida, Maryland, Georgia and New Jersey.

• Tata Technologies’ (Page 44) ofﬁ ce in Novi, Michigan.

• Sales ofﬁ ces of Tata Interactive Systems, Tata Business Support Services and Tata Consulting Engineers.

Also: Tata Motors and Tata Communications are listed on the NYSE.

United Kingdom (http://uk.tata.com) With 19 Tata companies employing over 45,000 people and generating revenues of over £11 billion, Tata is now one of the biggest industrial employers in the UK, and its presence includes:

• Tata Limited, a Tata Sons’ subsidiary in London, established in 1907 as the group representative in Europe.

Contact: Anwar Hasan, Director, Tel: +44-20-7235-8281; Email: [email protected] 10_Tata Main Brochures_2012 (094-099).indd 94 4/5/12 1:39:10 PM • Headquarters of Jaguar Land Rover of Tata Motors, with three manufacturing locations. Tata Motors also has its European Technology Centre in Warwick.

• Tata Steel's plants at Port Talbot and Stocksbridge and a research and development facility in Shefﬁ eld.

• Headquarters of Tata Global Beverages, which owns the Tetley brand, in Uxbridge, with a manufacturing plant in Eaglescliffe.

• TCS’ ﬁ ve ofﬁ ces, a development centre in Guildford and a back ofﬁ ce processing centre in Peterborough.

• Tata Chemicals with plants and ofﬁ ces in Cheshire.

• The Crowne Plaza St. James Hotel and 51 Buckingham Gate, both in London, owned and operated by Indian Hotels.

• UK headquarters of Tata Technologies in Coventry, with an ofﬁ ce in Bristol.

• Tata Communications operates three data centers with managed hosting and co-location as well as key cable landing stations that act as the connectivity gateway.

Key markets in other parts of Europe for Tata include:

• Germany, where TCS, Tata Steel, Tata Autocomp Systems, Tata Chemicals, Tata Communications, Tata Elxsi and Tata Interactive Systems all have operations.

• The Netherlands, where Tata Steel has a major plant in IJmuiden.

• France, where Tata Chemicals has operations.

• Spain, where Tata Motors owns the leading bus and coach manufacturer, Tata Hispano.

Africa (www.tataafrica.com) Tata Africa Holdings, a subsidiary of Tata International, was established in 1994 in Johannesburg as the headquarters of the Group’s operations in Africa. Tata Africa has an extensive presence on the continent with subsidiaries across 11 countries: South Africa, Mozambique, Zambia, Zimbabwe, Kenya, Tanzania, Senegal, Nigeria, Malawi, Uganda and Ghana. The Group's activities:

• Tata Automobile Corporation South Africa: distribution of commercial vehicles.

• Accordian Investments: JV with Imperial Group to distribute Telcoline pickup and passenger cars in South Africa.

• A commercial vehicle assembly plant in Rosslyn, Pretoria, South Africa for local value addition and employment generation.

• Bus body fabrication plant in South Africa by Tata Automobile Corporation.

• A 50:50 joint venture with ZESCO, the Zambia state electricity utility, for a 120 MW hydroelectric power project under construction.

• Neotel, South Africa’s ﬁ rst converged communications services operator; Tata Communications and Tata Africa own 68.5% of the company.

• Taj Cape Town: 166 rooms, jointly owned by Taj Hotels, Tata Africa and Eurocape, and operated by Taj Hotels.

• The Taj Pamodzi Hotel, a 193-room 5 star hotel in Lusaka, Zambia, managed by Taj Hotels.

• Tata Consultancy Services; providing IT services and business solutions to business and government establishments in South Africa and the region.

• Tata Steel’s ferro-chrome plant at Richard’s Bay, South Africa, with a capacity to smelt 130,000 tons per annum.

• Tata Global Beverages’ stake in Joekels Tea Packers, the third largest player in the South African tea market.

• Tata Chemicals Magadi: Africa’s largest soda ash manufacturer and one of Kenya’s leading exporters. 94 95 Indian Hotels' The Pierre, New York 10_Tata Main Brochures_2012 (094-099).indd 95 4/5/12 1:39:11 PM • Tata Farms and Food has the second largest agricultural base in Zambia spread over 508 hectares of farm land and 8 hectares of greenhouses, growing high quality vegetable produce and roses for export to Europe.

• Cometal SARL engages in large railway wagon manufacturing and steel fabrication in Mozambique Contact: Raman Dhawan, Managing Director; Tel: +27-11- 459 1700; Email: [email protected] China Tata companies employ over 3,400 employees and generated more than $6.4 bn of sales in China in 2011 and purchased goods and services worth $1.3 bn from it. Their presence comprises:

• Tata Sons: Group representative ofﬁ ce in Beijing.

Contact: James Zhan, Group Chief Representative - China, Tel: +86-10-8441 7530; Email: [email protected] • Tata International: trading ofﬁ ce in Shanghai to trade steel and other products.

• TCS: JV with three Chinese companies and Microsoft; and ﬁ ve Global Delivery Centres in Beijing, Shanghai, Hangzhou, Tianjin and Shenzhen; 2,000 employees.

• Tata Steel: two rolling mills in China and a signiﬁ cant trading business.

• TRL Krosaki Refractories (Page 18): factory in Yingkou in China’s north eastern Liaoning province.

• Tata AutoComp (Page 28): factory in Nanjing to produce and supply plastic parts.

• Tata Global Beverages: JV with Zhejiang Tea Import & Export to manufacture and market green tea, green tea extracts, and other value-added tea products.

• TKM Global Logistics Limited and Tata Projects: ofﬁ ces in Shanghai.

Also:

• Jaguar Land Rover, a unit of Tata Motors, sold 36,087 Land Rover SUVs and 5,976 Jaguar cars in 2011, up 54% and 123%, respectively. Tata Teleservices purchases basic telecommunication equipment from leading Chinese manufacturers like Huawei.

Singapore Tatas have had links with Singapore since the early 1970s when the group established the Tata-Government Training Centre in tool and die making. Singapore is now one of the group’s major markets and a hub for many group companies’ international and regional operations, with the following footprint:

• Tata Steel: Headquarters of NatSteel, a subsidiary. Its Singapore plant has one of the largest single cut-and- bend operations worldwide; Tata Steel International (Singapore), the entity responsible for the Tata Steel Group’s global sales and marketing activities; The Asia Paciﬁ c regional hub for Kalzip, a subsidiary of Tata Steel (Europe) and an international supplier of tailored metal solutions for building envelopes.

• International headquarters of Tata NYK Shipping Pte. Ltd., a 50:50 joint venture between Tata Steel India and NYK Line, a Japanese shipping major, to meet the bulk carrier needs of the growing sea trade of Tata companies and of the Indian market. The company has a wholly-owned subsidiary in India with two ofﬁ ces in Kolkata and Mumbai. (www.tatanykshipping.com) • Headquarters of York Transport Equipment (Asia) Pte. Ltd., a subsidiary of TRF. York companies manufacture trailer axles, assemble trailer suspension kits and distribute a full range of truck/trailer components.

(www.yorktransport.com) Packing Tetley tea bags at Eaglescliffe, UK Tata AutoComp Systems' plant at Nanjing (China) Bus body fabrication plant in South Africa by Tata Automobile Corporation 10_Tata Main Brochures_2012 (094-099).indd 96 4/5/12 1:39:12 PM • The international headquarters of Tata Technologies for all its operations outside India. The Singapore unit also provides engineering, design and related services to automotive, defence and aerospace customers.

• The regional hub for East and South East Asia operations of Tata Consultancy Services, employing over 1,400 associates.

• Headquarters for the international business of Tata Communications, and home to the state-of-the-art Tata Communications Exchange ( TCX) data centre, built to meet the growing IT outsourcing needs of enterprises in the Asia Paciﬁ c region.

• Trust Energy Resources Pte Ltd., a wholly owned subsidiary of Tata Power and Energy Eastern Pte Ltd., a Coastal Gujarat Power Limited subsidiary, which supports Tata Power in managing the international fuel supply chain.

• Multi-million dollar projects in mechanical, electrical & waste water management for Voltas Limited.

• JOil (S) Pte. Ltd., a JV of Tata Chemicals, Temasek Life Sciences Laboratory, Toyota Tsusho and other investors; focused on plant science (including biotechnology) aspects of Jatropha curcas, a bioenergy crop.

• Tata Capital Pte. Ltd.: a wholly-owned subsidiary of Tata Capital which functions as the international headquarters and the holding company for all the international operations of Tata Capital. It has three key subsidiaries which are:

• Tata Capital Advisors Pte. Ltd., which manages three private equity funds with over US$640 million in commitments as of December 2011; Tata Capital Markets Pte. Ltd., which offers investment banking and corporate ﬁ nance services to corporates in Asia Paciﬁ c Region; Tata Capital Plc., United Kingdom which is a FSA licensed entity.

Middle East The Tata group considers the Gulf Co-operation Council (GCC) countries as a huge market and is keen on expanding its presence in these countries especially in IT, hotels, engineering goods, steel, automotive, power, chemicals etc. The group’s footprint in the region began in the early 1990s and has been steadily increasing since then. Currently, the footprint includes:

• Taj Hotels Resorts and Palaces operates the Taj Palace Hotel in Dubai and is developing the Taj Exotica Resort and Spa, a luxury resort at the Palm Island Jumeriah crescent in Dubai.

• Tata Communications recently completed the construction of new Tata Global Network ( TGN)-Gulf and TGN-EA cable systems in partnership with several major telecommunications operators in the Middle East. These new routes will act as a gateway to the Tata Global Network connecting the region with reliable high speed bandwidth to all key cities around the world. This is in addition to several other strategic engagements in the region on MPLS, Ethernet, IP, Telepresence and Voice Services.

• Tata Consultancy Services operates in Saudi Arabia, UAE, Oman, Kuwait, Bahrain and Qatar, offering IT Consulting, IT Services and its own products in the banking and insurance sector to clients.

• Tata Consulting Engineers’ subsidiary, TCE QSTP-LLC, based in Doha, Qatar, focuses on research work related to nano technology, applied research pertaining to energy, water and material science and project engineering services.

• Tata International’s subsidiary, Tata West Asia FZE, based in Dubai, looks after operations in the MENA region and spearheads the steel trading activity of the company. It also engages in trading of minerals, chemicals and engineering products and stock-and-sell of various steel products.

• Apart from having a presence in Turkey, Tata Motors’ passenger cars business is expanding its footprint in other parts of the Middle East. It has also developed a fast growing market for its commercial range of vehicles through a well-established distributor network in the region.

• Tata Global Beverages has a growing presence in the GCC with its Tetley, Tata Tea and Kanan Devan brands available in around 5,000 supermarkets and tea shops across Saudi Arabia, UAE, Kuwait, Oman, Qatar and Bahrain.

• The Titan brand currently holds the No. 2 position in the Middle East, and is a market leader in Oman and Bahrain.

• Tata Elxsi and Tata Interactive Systems have sales ofﬁ ces. 96 97 Taj Palace Hotel, Dubai NatSteel, Singapore 10_Tata Main Brochures_2012 (094-099).indd 97 4/5/12 1:39:13 PM INTERNATIONAL www.tatainternational.com Established in 1962, Tata International Limited ( TIL), is the trading arm of the Tata Group. Its global businesses include automobile distribution, manufacturing and trading in ﬁ nished leather and leather products, products for engineering sector, steel, chemicals, minerals and solar energy. The company operates through its network of ofﬁ ces spanning Africa, Europe, Middle East, Latin America and Asia. It leverages its global presence along with sourcing and marketing expertise to offer a gamut of products and services. Over the years, Tata International has formed strong strategic alliances and partnerships that have reinforced its role in international trade and business.

The company currently operates the following principal businesses:

Trading : This business is primarily engaged in value-added trading that includes international marketing, global sourcing, distribution and supply chain management in select industries. Among the sectors catered to are automotive, steel, power, construction and infrastructure (material handling / earthmoving and other equipments), chemicals, steel, metals, minerals and solar energy. The business has various long term representation agreements, marketing and distribution tie-ups with reputable manufacturers for various geographies. It operates across its global network to provide value to customers by sourcing the right materials at a fair value.

Leather : TIL is India’s leading manufacturer, trader and supply chain integrator of leather and leather products. It exports to over 35 countries. Its products include ﬁ nished leather, ladies’, men’s and children’s footwear, garments, articles and performance leather. TIL has built enduring associations with major global brands like Marks & Spencer, Gabor, Aerosoles, Zara, Wolverine, Mango and others.

Rated as a world-class manufacturer with a large pool of skilled resources, the Leather business has a state-of-the- art manufacturing facility and processing plant in Chennai and Dewas (Central India), with a total capacity of 48 million sq ft for fashion leather, 6 million pairs per annum for footwear and the only performance leather capability in India of 12 million sq ft per annum. The company is India’s largest children’s footwear exporter. It also has a major stake in Move-On Shoes, which retails shoes in Europe. The company is constantly seeking to partner the best in class and believes in pursuing synergistic growth opportunities globally. It also retails footwear and leather articles in India under the brand TASHI. Leather products from Tata International Tata International's retail venture - Tashi 10_Tata Main Brochures_2012 (094-099).indd 98 4/5/12 1:39:17 PM 98 99 Contact : Tata International Limited, Block A, Shivsagar Estates, Dr. Annie Besant Road, Worli, Mumbai-400 018, India.

Tel : 91-22-6665 2200-10 Fax : 91-22-6661 2833 Email : [email protected] Tata Africa : A subsidiary of TIL, Tata Africa, headquartered in South Africa, has established a substantial presence in Africa. Since 1974, it has served as a ﬂ ag bearer for the Group in the continent and has been steadily expanding its footprint. Tata Africa currently spans 14 countries in sub Saharan Africa across sectors like automobile distribution, chemicals, steel, engineering, IT, hospitality, power, leather and health care. It has played a signiﬁ cant role in the promotion, distribution and after sales service of TATA vehicles. It has also facilitated several business collaborations and has successfully created a niche for the TATA brand, its values and commitment to the larger community. Subsidiaries and Joint Ventures The company, through subsidiaries and joint ventures worldwide, has business interests in ﬁ ve star hotels, bus body building, vehicle assembly plant and trailer manufacturing facilities. With Tata Industries, it jointly owns DIESL, a complete end-to-end logistics solutions company.

Corporate Sustainability The company is deeply committed to being a proactive, integral and responsible member of the community and the environment in which it operates. Stringent goals for the reduction of its carbon footprint and greenhouse gases in the leather plant and other facilities, coupled with empowering and enhancing the livelihoods of local communities in equal measure, drives the company's long term sustainability agenda for a better tomorrow.

The company has pioneered initiatives aimed at promoting co-operatives, self help groups as well as impartment of skills to women and underprivileged sections of the society both in India and overseas. The company has won several prestigious national awards and International certiﬁ cations for Environment and Quality. It is a signatory to the UN Global Compact. Tata Africa's operations Taj Pamodzi, Lusaka Skills training 10_Tata Main Brochures_2012 (094-099).indd 99 4/5/12 1:39:19 PM corporate sustainability Trusts Institutes NCPA Tata Medical Center Community Initiatives Overview Established in 1932 by Sir Dorabji Tata, the elder son of the group founder Jamsetji Tata, the Sir Dorabji Tata Trust is one of India’s oldest philanthropic foundations. With its Allied Trusts, it is the single largest private sector donor in the country.

The Trusts make ﬁ nancial contributions to institutions, provide ﬁ nancial support to more than 600 NGOs in the country and offer monetary assistance to students and needy patients. Their vision of constructive philanthropy has been sensitive to the fast-growing needs of a developing nation, and the projects and programmes they support bear contemporary relevance.

The Allied Trusts, administered by the Sir Dorabji Tata Trust are the Jamsetji Tata Trust, the R.D. Tata Trust, the J.R.D. Tata Trust, the Tata Education Trust, the Tata Social Welfare Trust, the J.R.D. and Thelma J. Tata Trust, the J.N. Tata Endowment for the Higher Education of Indians, the Lady Tata Memorial Trust and the Lady Meherbai D. Tata Education Trust.

The grant-making pattern of the Trusts is based on three broad segments of philanthropy:

• Grants to institutions set up or signiﬁ cantly facilitated by the Trusts.

• Grants to Non-Government Organisations (NGOs).

• Grants to individuals (educational and medical).

Institutional Grants The Sir Dorabji Tata Trust and the Allied Trusts have pioneered several leading institutions, the ﬁ rst of their kind in India, and in doing so, have created centres of excellence in several ﬁ elds–particularly medicine, science and education.

Institutions supported by the Trusts are:

• Indian Institute of Science, Bengaluru • Tata Institute of Social Sciences, Mumbai • Tata Memorial Centre, Mumbai • Tata Medical Center, Kolkata • Tata Institute of Fundamental Research, Mumbai • National Centre for the Performing Arts, Mumbai • National Institute of Advanced Studies, Bengaluru Sir Dorabji Tata Trust and the Allied Trusts www.dorabjitatatrust.org 11_Tata Main Brochures_2012 (100-110).indd 100 4/5/12 1:39:52 PM Non-Government Organisations (NGO) Grants The pattern of grant making support extended to NGOs is in accordance with the chosen strategy. The grants are made in six social development areas:

• Natural Resource Management and Rural Livelihoods • Urban Poverty and Livelihoods • Education • Health • Civil Society, Governance and Human Rights • Media, Art and Culture Natural Resource Management and Rural Livelihoods This portfolio addresses food security at the household level and promotes ecological security. It accounts for the largest number and value of grants. The portfolio’s grants are dominated by two programmes, namely the System of Rice Intensiﬁ cation and Diversion Based Irrigation, as well as some emerging programmes such as Goat Based Livelihoods.

Urban Poverty and Livelihoods This portfolio deals with the issues of mitigating the travails of internal migration suffered by over 120 million persons migrating for work seasonally. It also addresses issues of the informal sector livelihoods, urban planning and governance, and employability.

Education This portfolio is focused on supporting projects, related to elementary education, child protection, adolescent education and skills development, and women’s literacy in the underprivileged sections.

Health Even though India is making increasing public investment in healthcare, access to health services still remains highly inequitable. The overarching approach of this portfolio is rooted in community-based health interventions and spans the sub-thematic areas of non-communicable diseases with a focus on cancer, disability, public health and services, and domestic violence.

Civil Society, Governance and Human Rights This portfolio works towards strengthening the civil society, improving governance and supporting the protection of human rights with a focus towards the vulnerable sections of society.

Media, Art and Culture The portfolio aims to build and promote the arts scholarships and archival facilities, protect and conserve cultural heritage and dying art forms, support research and development activities of the Arts, provide support to media projects engaged in the development discourse and develop proactive areas in folklore. 100 101 Tribal farmers operating weeders in the System of Rice Intensification – Centre for World Solidarity, Odisha Migrant workers learning the value of savings – Aajeevika Bureau, Rajasthan Students, including the speech and hearing impaired, learning fundamental sciences through experiments – Muktangan Science Exploratory Centre, Maharashtra 11_Tata Main Brochures_2012 (100-110).indd 101 4/5/12 1:39:52 PM corporate sustainability Relief Grants In the event of natural or man-made disasters, the Trusts provide ﬁ nancial succour towards relief and rehabilitation efforts. In case of major calamities, they work collaboratively with the Tata Relief Committee ( TRC).

Individual Grants The Trusts provide merit and need based educational assistance as well as medical grants to deserving individuals.

Education Grants The Sir Dorabji Tata Trust gives ﬁ nancial assistance for education by way of:

• General education grants for studies in India, after taking into account factors such as academic record, fees and the economic background of the family.

• Scholarships for undergraduate and postgraduate studies in India.

• Study in Urban and Rural Community Development.

Scholarships by the J.R.D. Tata Trust are given with a view to ﬁ nancially assist promising young students pursuing their graduation and post graduation courses, subject to the eligibility criteria set out on merit basis.

The J.N. Tata Endowment for the Higher Education of Indians (established in 1892 by the founder, Jamsetji Tata) selects candidates of exceptional merit and assists them by awarding loan scholarships to pursue higher education at some of the best institutions in the world.

The Jamsetji Tata Trust supports the J.N. Tata Scholars by way of gift awards.

The Lady Tata Memorial Trust was established in 1932 by Sir Dorabji Tata in memory of his wife, Lady Meherbai, who died of leukaemia at an early age. This trust supports international research on leukaemia and scholarships in India for scientiﬁ c investigations having a bearing, directly or indirectly, on the alleviation of human suffering from disease. Recently, an annual Young Researcher Award has also been instituted which entitles the recipient to a ﬁ ve-year postdoctoral research grant.

The Lady Meherbai Tata Education Trust, also established in 1932, gives scholarships to young Indian women graduates of Indian universities to pursue higher studies abroad in the ﬁ elds of social work and public health.

Additionally, education-related travel grants are given to meet the costs of pursuing studies overseas, as well as for presenting papers at conferences, undergoing advanced training, research and exchange programmes.

Medical Grants The increasing costs of medical treatment places a huge burden, especially on those from the economically weaker sections of society.

The Sir Dorabji Tata Trust and the J.R.D. Tata Trust provide ﬁ nancial assistance to meet the cost of medical treatment. The J.R.D. Tata Trust focuses mainly on the relatively younger age group, who, with such medical assistance can go on to lead a better quality of life.

Contact : Managing Trustee , Sir Dorabji Tata Trust and the Allied Trusts, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6610 0484 Email : [email protected] Website: www.dorabjitatatrust.org A Kattaikkuttu performance by a student – Kattaikkuttu Sangam, Tamil Nadu Mobile medical unit under the National Rural Health Mission – Navjeevan, Andhra Pradesh Rally against sex selection – Bal Va Mahila Chetna Samiti, Rajasthan 11_Tata Main Brochures_2012 (100-110).indd 102 4/5/12 1:39:55 PM Integrated Fodder and Livestock Development Project under the Himmothan Pariyojana: Women add compost in the fodder plots for enhanced farm yields in Dewal village, Chamoli district, Uttarakhand The Sir Ratan Tata Trust and Navajbai Ratan Tata Trust, established in 1919 and 1974 respectively, are grant-bestowing public foundations.

Both trusts seek to be catalysts in development through giving grants to institutions in the areas of Rural Livelihoods and Communities, Education, Enhancing Civil Society and Governance, Health and Arts, Crafts and Culture. They focus their grants to organisations which they can partner to undertake innovative and sustained initiatives with the potential to make a visible difference. They also provide grants for endowments, have a separate programme for small grants and give grants to individuals for education and medical relief.

Institutional Grants The bulk of these are in the areas of Rural Livelihoods and Communities and Education.

Within Rural Livelihoods and Communities, the Trusts focus on key initiatives within three broad areas:

• Livelihoods • Drinking Water and Sanitation • Microﬁ nance The Trusts’ grants in the ﬁ eld of Education follow a focused approach in the following areas:

• Reforming elementary education • Nurturing education as a discipline • Higher Education Within Health, the Trusts focus efforts on:

• Rural Health Programmes • Mental Health • Children With Special Needs • Health Resources and Health Systems Development • Clinical establishment Within Enhancing Civil Society & Governance, the Trusts’ grants are based on the following two key initiatives:

• Encouraging youth action for development through the ‘Youth & Civil Society Initiative’.

• Professionalising the non-proﬁ t sector through the ‘Roopantaran initiative’, focusing on Human Resource and Organisation Development.

Sir Ratan Tata Trust & Navajbai Ratan Tata Trust www.srtt.org North East Initiative: A farmer in Kiphire district, Nagaland, with a harvested honey comb of rock bees 102 103 11_Tata Main Brochures_2012 (100-110).indd 103 4/5/12 1:39:55 PM corporate sustainability Within Arts, Crafts and Culture, the Trusts’ grants are focused on the following:

• Crafts Based Livelihood Initiatives • Sustaining Livelihoods in Performing Arts • Conservation and Digitisation • Community Media and Livelihoods In most of the thematic areas, the Trusts focus their grants on well-deﬁ ned initiatives. Some of its key initiatives are mentioned below:

Central India Initiative: This involves a series of livelihood projects across the central India region, addressing core issues aimed at alleviating poverty amongst tribals in a sustainable manner.

Himmothan Pariyojana: The initiative addresses some of the key rural development issues confronting the inhabitants of the Himalayas, on a systematic basis.

Kharash Vistarotthan Yojana (KVY): This tackles issues related to sea water ingress on the Gujarat coastline through ﬁ eld projects and coordination with the state government.

Drought Prooﬁ ng in West Rajasthan: The objective is to develop replicable models for drought prooﬁ ng in the desert regions of Rajasthan.

Reviving the Green Revolution: The initiative involves a series of interventions encouraging crop diversiﬁ cation in Punjab and Tamil Nadu to tackle the negative impact of the rice-wheat cropping system, whilst also focusing on Integrated Pest Management in various crops to enhance productivity.

North East Initiative (NEI): The initiative addresses livelihood issues of the North-eastern states. Currently, the NEI focuses on the three hill states of Arunachal Pradesh, Mizoram and Nagaland and opportunities for partnerships with state governments and local organisations are being explored in these States.

Sukhi Baliraja Initiative (SBI): The initiative aims to promote a holistic livelihood promotion strategy for the Vidharbha region of Maharashtra, with the key objective of reducing distress among the farming community by enhancing livelihoods of 25,000 households across 300 villages.

Drinking Water Initiative (Mission Swach Jal): The initiative aims to provide potable water and promote sanitation in order to enhance the health of rural communities. Notably, community and individual based drinking water interventions are dovetailed with sanitation and hygiene education. Currently, the Trusts support drinking water and sanitation projects in around 450 villages across the country, including salinity affected villages in coastal areas of Gujarat, ﬂ uoride affected villages in Andhra Pradesh, Himalayan regions of Uttarakhand, etc.

Sakh Se Vikas: This initiative consolidates and expands community-based microﬁ nance in Rajasthan by strengthening livelihoods and reducing vulnerabilities. Whilst strengthening linkages between microﬁ nance and development, the Trusts are also supporting a large community-based microﬁ nance programme in South India. Providing drinking water to salinity affected coastal villages in Gujarat under the Tata GE Special Drinking Water Project: A Reverse Osmosis unit constructed in Loyaj village, Junagadh district Kharash Vistarotthan Yojana: Explaining the beneﬁ ts of adoption of drip irrigation in Jantrakhedi village, Junagadh district, Gujarat 11_Tata Main Brochures_2012 (100-110).indd 104 4/5/12 1:39:57 PM Parag : This is the Trusts’ ‘Publications Initiative’ and focuses on publication of books in various Indian languages, supporting professional development among illustrators, writers and publishers and dissemination of professional writing, besides supporting networking among publishers and educationists.

Teacher Development Initiative: This supports professional development of in-service teachers, as well as pre-service student teachers through setting up of Teacher Resource Centres ( TRC) as spaces of professional development of teachers.

Mental Health Initiative: This focuses on: (a) institutional care, rescue of mentally ill homeless women, assessment and treatment initiatives; (b) linking mental health services with primary health care; (c) increasing outreach and coverage; and (d) rehabilitation and reintegration.

Endowment Grants The Trusts have developed and used endowments to sustain mission-driven institutions that inﬂ uence positive change in society. They have a formal endowment strategy with well-set norms and clearly deﬁ ned criteria that enable it to identify and appraise deserving institutions.

Small Grants These cater to the needs of small, welfare-oriented organisations, and those needing support to implement innovative ideas. They are also given to large organisations that need funding for strategic planning, focused research activities, or strengthening internal systems.

Individual Grants The Individual Grants Programme of the Trusts provide ﬁ nancial help for: (a) meeting medical contingencies; and (b) scholars pursuing higher education in India and assistance for education-related overseas travel.

Contact : The Secretary & Chief Accountant, Sir Ratan Tata Trust, Bombay House, Homi Mody Street, Mumbai-400 001, India.

Tel : +91-22-6665 8282 Fax : +91-22-6665 8013 Email : [email protected] Website : www.srtt.org Human resources & Health Systems Development:

Young fellows from Community Health Cell, Bengaluru discuss sanitation issues with women from Kota village, Raichur district, Karnataka Learning with clay: Children at the school in Harchandpur village, Rae Bareli district, Uttar Pradesh 104 105 11_Tata Main Brochures_2012 (100-110).indd 105 4/5/12 1:39:59 PM corporate sustainability The Indian Institute of Science (IISc) established in 1909 on a wooded, 440-acre campus, is a Deemed University with 481 faculty members and 2929 students in 41 departments and centres, carrying out research in most frontier areas of modern science and technology. IISc is the leading science and engineering research centre in India and has a very high academic reputation in the world. It awards the largest number of science and technology research degrees in India (about 250 per year) and also publishes the largest number of research papers in these areas (about 8% of the national average). Not surprisingly, IISc attracts the best research and masters’ students in India.

The Institute has some of the best research facilities in the country including the Supercomputing Education and Research Centre, the Nanoscience Centre, a Centre for Ultrafast Laser Applications, and the JRD Tata Memorial Library. The distinguished faculty members of the Institute contribute to all major national initiatives in science and technology such as the Technology Development Missions, programmes of the Departments of Science and Technology, Biotechnology, Environment and Forests, ISRO, DRDO, etc. Research collaborations with universities all over the world have been increasing steadily over the years.

The Institute interacts with industry via its Centre for Scientiﬁ c and Industrial Consultancy, its Society for Innovation and Development, which has developed joint laboratories with both national and multinational corporations, and its Centre for Continuing Education, which has retrained more than 28,000 industrial scientists and engineers through short-term courses.

INDIAN INSTITUTE OF SCIENCE www.iisc.ernet.in The Institute campus at Bengaluru Contact : Registrar, Indian Institute of Science, Bengaluru-560 012, India. Tel : +91-80-2293 2444 Fax : +91-80-2360 0757 Email : [email protected] / [email protected] 11_Tata Main Brochures_2012 (100-110).indd 106 4/5/12 1:40:00 PM TATA INSTITUTE OF SOCIAL SCIENCES www.tiss.edu Established in 1936 as the Sir Dorabji Tata Graduate School of Social Work, the Tata Institute of Social Sciences ( TISS) was recognised as a Deemed University by the University Grants Commission in 1964. The Institute’s main campus is in Deonar, in Mumbai. It also has a campus located at Tuljapur in the Osmanabad District of Maharashtra, and is currently engaged in setting up campuses in Hyderabad and Guwahati, responding to invitations from the respective state governments.

TISS currently offers a graduate programme in Social Work; postgraduate programmes in Social Work, Disability Studies and Action, Human Resources Management & Labour Relations, Globalisation & Labour, Social Entrepreneurship, Health Administration, Hospital Administration, Public Health in Health Policy, Economics and Finance, Public Health in Social Epidemiology, Elementary Education, Development Studies, Counselling, Women’s Studies, Disaster Management, Media and Cultural Studies, Habitat Policy and Practice and Rural Development; pre-doctoral and doctoral programmes; and a range of diploma and certificate courses. TISS is organised into six schools (Social Work, Social Sciences, Management and Labour Studies, Health Systems Studies, Habitat Studies and Rural Development) and three centres (Lifelong Learning, Media and Cultural Studies, and Research Methodology.

The Tuljapur Campus, which was established in 1986, offers undergraduate and postgraduate programmes in Rural Development. The Hyderabad and Guwahati campuses currently offer diploma and short-term programmes, and will commence full-time teaching and research programmes from 2012.

The institute also offers several diploma, certificate and short-term training programmes to build capacity of personnel from government and non-governmental organisations, and has established collaborative research, student and teacher exchange programmes with 32 universities and institutions in Europe, North America, Latin America, Africa and Asia. Its outreach programmes are located all over India including the Andaman and Nicobar Islands, Ladakh and North-Eastern India. Contact : Director,Tata Institute of Social Sciences, V.N. Purav Marg, Deonar, Mumbai-400 088, India.

Tel : +91-22-2552 5000 Fax : +91-22-2556 5050 E-mail : [email protected] 106 107 Main campus in Mumbai Campus at Tuljapur in Osmanabad district, Maharashtra 11_Tata Main Brochures_2012 (100-110).indd 107 4/5/12 1:40:00 PM corporate sustainability Jamshed Bhabha Theatre Tata Theatre NATIONAL CENTRE FOR THE PERFORMING ARTS (NCPA) www.ncpamumbai.com Established in 1966 with the help of a generous grant from the Sir Dorabji Tata Trust, the National Centre for the Performing Arts (NCPA), Mumbai, exists to provide leadership on a national level as India’s premier performing arts, research and training centre through the presentation of Indian and international art forms, the promotion of artistic excellence, and the preservation of Indian and international cultural heritage.

The NCPA curates and presents more than 500 events each year across all major art forms, notably Indian and Western Classical Music, Theatre, Film, Dance and Visual Arts. Besides providing a platform to external artistic groups, NCPA by itself has created and sustained a major body of artistic work on an ongoing basis through its own artistic properties and events. Notable amongst these is the Symphony Orchestra of India (SOI) — India’s ﬁ rst fully professional symphony orchestra started in 2006 which has the great international violinist, Marat Bisengaliev, as its Music Director. With major initiatives in the area of arts education, the NCPA acts as a national catalyst for all forms of art and cultural development. Initiatives include seminars, workshops, master classes, music education programmes for young children, guided listening sessions, in-depth interactions and lecture demonstrations.

The NCPA ranges over a large campus covering 27,000 square metres that offers ﬂ exible facilities to suit every cultural activity, including ﬁ ve modern theatres :

• Jamshed Bhabha Theatre : 1109 seats, equipped with facilities to stage Western operas and ballets, Indian classical music and large scale musicals.

• Tata Theatre : 1010 seats, with for the ﬁ rst time in India, special acoustics of short duration reverberation time in an innovative, fan-shaped auditorium.

• The Experimental Theatre : 285 seats, an innovative modular space enabling ﬂ exibility for production, design and presentation.

• Dance Theatre Godrej : 185 seats.

• Little Theatre : 114 seats, a multi-purpose recording auditorium for ﬁ lm screenings, talks and seminars.

Other facilities include : The Centre for Photography as an Art Form; the Piramal Gallery; music and dance practice rooms; reading and listening libraries; a modern studio for archival documentation of dance, drama and music; a computerised music research laboratory and four beautiful open-air venues with capacity ranging from 50 to 1,000.

The NCPA also has an audio-visual archival vault with a collection of over 5,000 hours of recordings and theatre research material with a computerised data bank for easy retrieval. It is developing from its own resources a modern video and audio recording infrastructure for its chosen performances and for creating a bank of DVDs and CDs. As a result of its work in Music Research, the NCPA is recognised as a Scientiﬁ c and Industrial Research Organisation (SIRO) by the Government of India. Contact : Director - Sales & Marketing, Administration, National Centre for the Performing Arts, Nariman Point, Mumbai-400 021, India.

Tel : +91-22-6622 3737, 2283 3838, 2283 3737 Fax : +91-22-6622 3830, 2284 5350, 2284 0633 Email : [email protected] The NCPA Complex 11_Tata Main Brochures_2012 (100-110).indd 108 4/5/12 1:40:01 PM The Tata Medical Center ( TMC) is a comprehensive care center inaugurated in May 2011. It is located in Kolkata to cater to patients in east and north-east India, who were otherwise having to go to the Tata Memorial Hospital, Mumbai.

The TMC has a current capacity of 170 beds, with 250 more beds to follow. As many as 50 per cent of the beds of the hospital are earmarked for free treatment for poorer sections.

The expenditure of $ 70 m (Rs. 350 cr) for the facility and $ 8m (Rs. 40 cr) corpus for the hospital’s running expenditure has been entirely funded by the Tata Group. The Tata Memorial Hospital, Mumbai, had shared its expertise in the creation of the TMC.

The TMC has invested in the highest quality of its equipment and staff. Its two radiotherapy machines, Novalis and Tomotherapy, deliver extremely precise radiation to tumour cells while sparing normal tissues: both are now being used to capacity.

The bone marrow transplant unit has also been opened. The radiology department now performs MRI, CT, Ultrasound and guided procedures. PET and SPECT scans are also available: these enable precise evaluation of the volume of viable tumour cells.

The TMC’s specialised laboratory services include immunophenotyping and molecular genetics. The hospital also has a cytogenetic laboratory which can study chromosomes in cancer cells.

The hospital’s professional staff comprises a 282-strong team of specialists, fellows, nurses and technologists. The hospital lays emphasis on evidence-based decision making to provide the highest level of care for patients with cancer and, more importantly, do this with compassion.

TATA MEDICAL CENTER Contact : Dr. Mammen Chandy, Director, Tata Medical Center, 14-MAR, Newtown, Kolkata – 700 156, India.

Tel : + 91 - 33 6605 7582 Fax : + 91-33 6605 7578 Email : [email protected] Main Entrance 108 109 Tomotherapy unit for precise and accurate radiation therapy 11_Tata Main Brochures_2012 (100-110).indd 109 4/5/12 1:40:02 PM corporate sustainability Contact : Vice President, Group Corporate Sustainability, 2nd Floor, Fort Chambers – C, Tamarind Lane, Fort, Mumbai-400 001, India.

Tel : +91-22-6665 7483 Telefax : +91-22-6665 7484 Email : [email protected] TATA COUNCIL FOR COMMUNITY INITIATIVES www.tata.com The Tata Council for Community Initiatives ( TCCI) was formed to evolve a common direction for Group companies’ initiatives in community work, to synergise their work, and to optimise the Group’s contribution to India’s development.

As the Group’s nodal agency on corporate sustainability, TCCI facilitates initiatives of Tata companies related to environmental management, biodiversity issues and community development, particularly employee volunteering, by facilitating networking among representatives from over 40 companies. These initiatives are taken up with a view to bring about a holistic and sustainable change. Similarly, external stakeholders – Central and State governments, NGOs and development agencies – ﬁ nd a one point contact in the TCCI to work with the Group on the larger themes of development.

In its focus on facilitating volunteering, TCCI encourages Group companies with speciﬁ c technical ‘know-how’ to offer their services to those in need and also design and implement programs in the speciﬁ c areas of health, education and issues concerning women and children.

The TCCI has set up regional groups in cities where Tata companies have a signiﬁ cant presence, and employees are encouraged to volunteer with NGOs and the communities in their vicinities. In all, over 28,285 corporate volunteers are registered from the companies.

The TCCI enables the Group to action its corporate sustainability by evolving a set of guidelines that form a Tata approach by which individual companies can work more cohesively for the betterment of the community.

The TCCI has developed a Tata Index for Sustainable Human Development, in partnership with the UNDP, to provide a common and measurable template for the companies’ performance in aiding sustainable human development. The TCCI represents Tata as Focal Point for India of UN Global Compact, USA; and its representative has been invited to be on the boards of Global Reporting Initiatives, Netherlands; Social Accountability International, USA; AccountAbility, United Kingdom; and, Bureau of Indian Standards & ISO SR 26000, India. Capacity building training going on at Mithapur AMBA helps employ intellectually challenged people that TTSL ofﬂ oads of its back ofﬁ ce work – thus making them part of the value chain of abundance! 11_Tata Main Brochures_2012 (100-110).indd 110 4/5/12 1:40:03 PM Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages products & services index Agrochemicals and Agricultural Services Agro-nutrients 90 Agronomy Services 89/90 Agrochemicals 91/92 Agrochemicals – Exports 91 Crop nutrients 88/89/91 Fertilisers 88/89/90 Formulations 91 Insecticides, Fungicides, Herbicides 91 Pesticides 89/90 Phosphatic Fertilisers 88/89 Plant Growth Nutrients and Seeds 89/90 Urea 88/89 Air Conditioning and Refrigeration Air Conditioners 32 Heating, Ventilation, Air Conditioning and Refrigeration Applications 32 Refrigerators 32 Water Coolers and Dispensers 32 Automobiles, Auto Assemblies and Auto Components Auto Components 26/28/34 Automotive Batteries 29 Axles 26/35/96 Buses 22/24/25 Bus & Coach Body Building 22/95/99 Command and Control Systems 29 Commercial Vehicles 22/95 Distribution 22/98/99 Commercial Vehicles: Goods 24 Commercial Vehicles: Passengers 22/24/97 Commercial Vehicles: Small, Light & Intermediate, Medium & Heavy 24 Composites (sheet moulded and bulk moulded) 28/29 Functional Plastic Parts and Systems 29 Gear Boxes 26 Heavy Vehicles 22/25 Hatchback 24 Heat Exchangers 29 Horse Power Engines 26 Luxury Saloons 24/25 Mixers 24 Multi-purpose Vehicles 24 Multi-Axle Trucks 24 Pick-up Vehicles 22/25 Plastic Interiors & Exteriors 28/29 Seating Systems 29 Sedans 24 Special Application Vehicles 24 Stampings and Assemblies 29Station Wagons 24 Suspension Systems – Truck and Bus 29 Sports Cars 25 Tippers 24/35 Tractor – Trailers 24 Trailers 35/99 Trailer under-gears 35 Trucks 22/24/30 Utility Vehicles 22/24 Visioning Systems 29 Wiring Harness 29 Automobile and Automotive Services Auto Finance 26 After Market Operations 26 Automobile Retail 26 Automotive Engineering Services 25/29 Automotive applications 35 CAD 29 CAE 29 Concept, Design and Detailing 29 Engineering and Design 26 Product centric IT services 26 Knowledge-based Engineering 29 Sales, Logistics, Distribution 26 Plastics & Sheet Metal Tool Design 29 Simulation and Optimisation 29 Supply Chain Management 26 Design and Development 29 Product Lifecycle Management 26 Vehicle Programs & Development 44 Chemicals Carbide de-sulphurising compounds 16 Cooking Soda 88 Pigments 16 Soda Ash 88/89/95 Sodium Bicarbonate 88 Construction Equipment Agricultural Equipment 30 Asphalt Compactors 30 Backhoe Loaders 30 Construction Equipment 26/29/32 Concrete Equipment 30 Crawler Cranes 30 Hydraulic Excavators 30 Mining Equipment 30/32 Mining shovels 30 Motor Graders 30 Multi Utility Loader 30 Off highway dumpers 30Soil Compactors 30 Transit Mixers Trucks 30 Tunnel Boring Machines 30 Undercarriages 30 Vibratory Compactors 30 Wheel Loaders 30 Consumer Products Bottled Water 76/77 Cappuccino 78 Cocoa 78 Coffee 76/77/78/94 Childrens beverages 78 Decaffenated teas 77 Eyewear 80/81 Footwear 83/97 Hot Chocolate 77/78 Iced Teas 77/78 Jewellery 80/81 Leather and Leather Products 98 Non carbonated beverages 76 Natural Mineral water 77 Organic teas 77 Performance beverage 76 Pulses 88 Hot beverages 76 Salt 88 Ready to drink tea 77 Spices Teas 77 Tea Mixes 77 Tea / Tea Bags 77/94/95/97 Tea Concentrates 77 Tea – Flavoured and Herbal 77/78/94 Watches 80/81 Water Puriﬁ er 88 Consumer Products – Retailing Apparel 84 Books and Music 84 Bakery 84 Consumer Electronics 83/84 Communication & imaging 83 Food, beverages 84 Footwear and Accessories 84 Furnishing 84 Gaming 83 Groceries 84 Health and Beauty Products 84 Home Accessories 84 Appliances 83 Personal care appliances 83 Home Entertainment 83/84 IT 83Stationery & gift items 84 To y s 8 4 Tech accessories 84 Gourmet food,Vegetables, Fruits, Dairy & Non Vegetarian Products 84 Defence & Aerospace Composite Products for the Aerospace, Defence and Industrial industries 19 Solutions for personal, vehicle armour 19 Manufacturing, assembly & systems integration 93 Homeland security 93 Drugs Drug Discovery & development 92 Development of pharmaceutical products 92 Pre clinical & early clinical development 92 Engineering Services Engineering & consultancy services 32 Building Management Systems 32 Engineering and Design Services 26 Engineering Knowledge management 45 Engineering Services Outsourcing 44 EPC Services 31/32/35 Factory Automation Solutions 26 Precision Engineering 80/81 Water, Efﬂ uent and Sewage Treatment 32 Water Pollution Control 32 Financial Services Advisory Services 70 Asset Management 70 Commercial Finance 71 Corporate ﬁ nance 97 Consumer Loans 71 Fund Management 70/71 Financial Solutions 71 General Insurance 69 Health Insurance 69 Home loans 71 Infrastructure Finance 71 Investment Banking 71/97 Hotels and Hospitality Airline Catering Services 64 Hotels 62/64/94/95/97/98/99 Resorts 62 Hotel Management – Training 64 Service Apartments 64 Luxury Yachts 64 Safari Lodges 62 110 111 12_Tata Main Brochures_2012 (111-112).indd 111 4/5/12 1:40:22 PM Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages Palaces 62/64/94/99 Private Jet Operations 64 Spa 64 Industrial Machinery and Equipment Engineered-to-order Machine Tools 26 Textile Machinery 32 Mobile crushing plants 35 Screens, feeders, foundry equipment 35 Industrial Infrastructure – EPC Projects Power Generation 31 Transmission & Distribution 31 Water and waste water 31 Oil, Gas and Hydrocarbon projects 31 Metal & Minerals 31 Railways 31 Quality Services 31 Electro mechanical projects 32 Power Plant developers 35 Investment Services 70 Life Insurance 69 Portfolio Management 70 Private Equity 71/97 Securities 71 Wealth management 71 Project Finance 71 Travel Related Services 71 Foreign Exchange 71 IT and IT-Enabled Services Animation 42 Business Process Outsourcing (BPO) 38 Business Solutions 38/95 Business Support Services 47/94 Consulting 38/40/42/43/44/96 Custom Learning solutions 47 Educational solutions 47 Embedded electronics 42 Industrial design 42 Systems integration 42 IT Services 38/44/94/95/97 Product Development 44 Product Lifecycle Management (PLM) 26/44/45/46 Software Development 38/41/42 Visual Effects 42 Logistics Freight Forwarding and Chartering Services 15Material Handling and Port Operation Services 16 Third party logistics services 68/99 Project logistics 68 Warehousing solutions 68 Distribution 68 International logistics solutions 68 Value Added Services 68 Material Handling Equipment Fork-lift Trucks 32 Material Handling Equipment 32/35 Bulk material handling equipment 35 Bulk material handling systems 35 Port & yard equipment 35 Operation & Maintenance services 35 Media and Entertainment DTH Services 49 Satellite TV 50 Mining Mines – Iron Ore, Coking Coal, Chrome Ore 14/15/94 Mines – Quartzite, Plastic Clay 19 Mining Equipment 30 Mining shovels 30 Power Power Generation (thermal, hydro, solar, wind, geothermal), Transmission, Distribution and Trading 56/57/58/95 Power Technologies 56 Fuel 56 Logistics 56 Realty and Infrastructure Affordable Housing 66 Development of Properties – Residential, Commercial, Retail 65/66 Fund Management – Real Estate Projects 65 Premium and Luxury Housing 66 Real Estate and Infrastructure 65/66 IT/ITES SEZ development 65 Urban infrastructure services 67 Infrastructure solutions - Engineering & construction 67 Infrastructure solutions - Power Distribution 67 Infrastructure solutions - Water & waste water 67 Infrastructure solutions - Municipal solid waste management 67Renewable Energy Solar Photovoltaic Products and Systems 59 Solar modules 59 Solar Plant 56/57 Solar Power Solutions 56 Solar Water Heating Products 58 Retail Chains Consumer Electronics Mega Stores 83 Hypermarket 84 Lifestyle Retail Stores 84 Watches 80/81 Jewellery 80/81 Optical stores 80/81 Leisure & Family entertainment 84 Services – Miscellaneous Economics and Business Research 73 Management consulting 72 Management training 73 Legal services 73 Media Relations 73 Outsourced customer care & allied services 48 Steel Products and Services Equipment and Systems 15 Bearings 15 Brick manufacture 16 Cold Rolled Coils & Sheets 14/15 Hot Rolled Coils & Sheets 14 Contemporary Construction Material 15 Crude Steel 14/15 Carbon steel 15 E-Commerce 16 Engineered-to-order Equipment 16 Ferro Chrome 17/95 Fasteners 17 Galvanised sheets 14 Galvanised Corrugated Sheets 15 Galvanised Wires 15 Long Products 15/17 Pig Iron 16 Pipes 15 Refractories – Exports 19 Refractories Management 19 Refractories – Manufacture 16 Refractories Solutions 19 Reinforcing bars 14/15 Rolls 17 Sponge Iron 16 Steel Processing & distribution 16 Synthetic iron oxide pigments 16 Carbon de-sulphurising products 16Tinplate 15 Tubes 14 Trading 97 Wire Rods 14/17 Hand tools & Implements 15 Telecom Products and Solutions Bandwidth 50/53/97 Broadband 50 Business Transformation 52 CDMA Services 50 Mobile and Broadband Content/Applications 50 Calling Card 50 Converged Voice 52 Converged communication services 95 Cloud Computing 53 Connectivity Solutions 53 Data Services 50/51/52 Dial up Internet 50 Domestic Long Distance Services 52 Enterprise Solutions 44/94 Enterprise data services 52 Global Ethernet Services 52 GSM Telecom 50/51 Hosting and Storage 52 Managed Data Networks 50 Managed Network Connectivity 52 Managed Security 52 Managed Collaboration 52 Net Telephony 50 Infrastructure Services 50 International and Domestic Private Leased Lines 52 Public booth telephony 51 IP/MPLS VPN 50/52/53/97 International voice services 52 International Toll Free Service and Account Calling 52 Leased Lines 50/51 Telephony Services – Fixed/Mobile 50/51 Telecommunication Solutions 50/94 Telecom Towers 51 Telepresence solutions 53/97 Transmission 52 Terrestrial Fiber Network 50/53 Satellite Earth Stations 50 Submarine Cable Network 50/52/53 Voice Services 52/97 VSAT Solutions 50 Wi-Fi 50 Wireless desktop phones 51 Wireline Services 51 3G services 51 12_Tata Main Brochures_2012 (111-112).indd 112 4/5/12 1:40:22 PM For more information on the Tata group contact :

Group Corporate Affairs Tata Services Limited Bombay House 24 Homi Mody Street Fort Mumbai 400 001 India Telephone : +91-22-6665 8282 Facsimile : +91-22-6665 8160 Email : [email protected] www.tata.com quadrumContent Services. Powered by design! Designed by &