Vision Document

MyCWU portal is a feature pack portal that strives to promote an easy life to students. Adding a live chat module to the system would even enhance the interaction between students and bring it more to life. My project for MyCWU involves integrating this new live chat feature. The live chat plugin will have several functional capabilities such as providing an engaging environment for students who wish to discuss and comment on a certain topic. Students can view and reply to comments in real-time, provide real-time reports to other students, alert other students on upcoming events, as well as helping other students get instant feedback on their enquiries.

Further, the live chat plugin will be an essential tool to new visitors too. They can easily access the live chat plugin and chat with system administrators in real-time. They would not have to keep reloading a page just to view whether the administrator has replied to their enquiry or not. Moreover, they can get instant notifications as to whether there are any online administrators, or even whether they are typing or not. This is really useful in that a visitor can switch to other tasks and not have to wait hours on end for a simple reply. Therefore, the live chat feature would be an extremely useful project aimed at improving and easing a student’s life.