LC-Mile03

OL 663 Mileston e Three Guidelines and Rubric Review the case study “Alaska Airlines: Navigating Change” and then complete the following: (a) State what actually occurred in the case regarding Kotter’s steps 5 and 6 of empowering employees for broad -based action and generating short -term wins, and (b) reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter’s steps 5 and 6. This milestone will help you build Section II parts E and F of your final projec t. E. Enable Action by Removing Barriers 1. Identify the forces, barriers, and hindrances to the organizational change effort, and describe each. 2. How can resistance be recognized? How will you eliminate resistance or mitigate its impact on the implementation of the change plan? 3. Describe actions that will enable and empower employees to help drive the change effort. F. Generate Short -Term Wins 1. Determine how you will generate short -term wins. How will you reward these wins? 2. What can be gained from short -term wins ? Support your response. Guidelines for Submission : Your paper must be submitted as a 3–6-page Microsoft Word document with double spacing, 12 -point Times New Roman font, one - inch margins, and at least three sources cited in APA format . Instructor Feedbac k: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more in formation, review these instructions . Critical Elements Exemplary (100%) Proficient (90 %) Needs Improvement (70 %) Not Evident (0%) Value Change Plan: Forces, Barriers, and Hindrances Meets “Proficient” criteria , and description is exceptionally clear an d contextualized Identifies the forces, barriers, and hindrances to the organizational change effort and describes each Identifies the forces, barriers, and hindrances to the organizational change effort , but does not describe each Does not identify forces, barriers, and hindrances to the organizational change effort 20 Change Plan:

Resistance Meets “Proficient” criteria , and description is exceptionally clear and contextualized Describes how resistance can be recognized and determines how resistance can be eliminated or mitigated Describes how resistance can be recognized , but does not determine how resistance can be eliminated or mitigated Does not describe how resistance can be recognized 20 Change Plan: Enable and Empower Meets “Proficient” criteria , and description is exceptionally clear and contextualized Describes ac tions that enable and empower employees to help drive the change effort Describes actions, but lacks alignment to enabling and empowering employees Does not describe actions 20 Change Plan: Short - Term Meets “Proficient” criteria and supports response with specific examples that further illustrate claims Determines how short -term wins will be generated and establishes how these wins will be rewarded Determines how short -term wins will be generated , but does not establish how these wins will be rewarded Does not determine how short - term wins will be generated 20 Change Plan: Short - Term Wins Meets “Proficient” criteria , and defense employs specific evidence to support claims Determine s what can be gained from short -term wins and defends response Determine s wh at can be gained from short -term wins , but does not defend response Does not determin e what can be gained from short -term wins 20 Total 100%