See Decription Week 7 Online Part 2

  Help for Business Plan Financials, v2.7  8/27/2012  Planning Shop  Help for Business Plan Financials  2    Table of Contents INTRODUCTION ................................................................................................................................................ 3   About Excel ........................................................................................................................................ 3   Have Questions? ................................................................................................................................ 3   GETTING STARTED .......................................................................................................................................... 4   Excel 2010 for Windows ............................................................................................................................................... 4   Excel 2007 for Windows ............................................................................................................................................... 6   Excel 2011 for Mac ....................................................................................................................................................... 8   Other Versions of Excel ................................................................................................................................................ 8   BACKING UP THE WORKSHEETS ....................................................................................................................... 9   NAVIGATING THE WORKSHEETS ..................................................................................................................... 10   Excel 2010 for Windows ................................................................................................................... 10   Excel 2007 for Windows ................................................................................................................... 10   Excel 2011 for Mac .......................................................................................................................... 10   Where to Start .................................................................................................................................. 11   ENTERING DATA ............................................................................................................................................ 12   To enter data into cells: .................................................................................................................... 12   To save your worksheets: ................................................................................................................ 12   CHANGING DATA ........................................................................................................................................... 13   To change a number in a cell: .......................................................................................................... 13   HELP BALLOONS ........................................................................................................................................... 14   ABOUT OUR SUPPORT FOR MAC VS . WINDOWS .............................................................................................. 15   Differences between Mac and Windows .......................................................................................... 15   No PlanningShop Toolbar in Business Plan Financials for Mac ................................................................................. 15   Business Plan Financials Help is not available directly from Excel ............................................................................ 15   Moving your Business Plan Financials workbook between Mac and Windows ............................... 15   CUSTOMIZING THE WORKSHEETS ................................................................................................................... 16   To Unprotect Worksheets: ............................................................................................................... 16   FREQUENTLY ASKED QUESTIONS (FAQ) ........................................................................................................ 17        Planning Shop  Help for Business Plan Financials  3    Help for Business Plan Financials, v2.7 Introduction Welcome to PlanningShop's Business Plan Financials product! These Excel‐based worksheets will help  you create clear, thoughtful financial projections and statements for your business plan. We'll take you  step‐by‐step through much of your financial planning, ultimately providing you with printer‐ready  financial statements and charts. For a thorough look  at the entire business planning process, we  recommend our companion book, Successful Business Plan: Secrets & Strategies by Rhonda Abrams. It is  available from our website, www.PlanningShop.com.  From a potential investor's point of view (whether it's a bank, a venture capitalist, or a friend or  relative), accurate, realistic numbers are the most important part of a business plan. It is imperative that  you carefully consider every number you put in your plan—and how each number will affect other   numbers!  This is where you'll find the real benefit of creating your financials in a spreadsheet. At any time in the  process, you can skip forward or backward, change a number here, adjust a number there, and see how  it affects your final statements.  As you get your business up  and running, you can return to your worksheets and modify your numbers  to reflect the realities of your business and better project future growth.  About Excel The Business Plan Financials are a set of pre‐programmed templates designed to work with your copy of  Microsoft Excel, a popular "spreadsheet" program. Excel is a deep and complex application, chock full of  menus, buttons, tools, functions, and features. Fortunately, you won't have to worry about most of  these—in designing  Business Plan Financials, we've harnessed a lot of Excel's power for you, laying out  the financial statements, pre‐programming the calculations, and designing the charts—so you can focus  on the important stuff: your business and your numbers.  If, however, you find that you'd like to dig into Excel's power yourself,  Excel comes with an extensive  help system under the "Help" menu on Excel's main menu bar.  Have Questions? If you have any questions about the product, email us at [email protected]. In your email,  please include the following:  1. Your operating system (examples: Microsoft Windows 7, Mac OS X Lion 10.7)   2. Your Excel version (examples: Excel 2007, Excel 2010, Excel 2011 for Mac)   3. The version of the Business Plan Financials workbook you are using. You can find this by clicking  on the PlanningShop tab of the Excel ribbon, selecting the "Business Plan Financials Help" drop‐ down menu, and selecting the "About" menu item.  On Mac, there is no PlanningShop tab on  the Excel ribbon,  so click on the worksheet entitled “About”.    Planning Shop  Help for Business Plan Financials  4    Getting Started When opening the Windows version of Business Plan Financials, you need to make sure Excel Macros  are enabled.  You’ll see a warning message if they are not.  Excel 2010 for Windows In Excel 2010, a Security Warning will appear in the top 1/3 of the Excel window:    Click on the “Enable Content” button.  Your workbook should now be ready to use.  If you do not see the above “Security Warning”, but instead find yourself on the “Warning” worksheet,  do the following  to enable Macros:  1. In the upper left corner of the Excel Ribbon, click the “File” tab    2. Click “Options” in the lower left corner    Planning Shop  Help for Business Plan Financials  5   3. Select “Trust Center” from the lower left, and then click on the “Trust Center Settings….” In the  lower right corner.    4. In the Trust Center window, click on “Macro Settings” on the left side, and then under “Macro  Settings”, select the  radio button for “Disable all macros except digitally signed macros”.    5. Click OK twice.  6. Your workbook should now be ready to use with Macros enabled, and you should be on the  “Welcome” worksheet.      Planning Shop  Help for Business Plan Financials  6    Excel 2007 for Windows In Excel 2007, a Security Warning will appear in the top 1/3 of the Excel window:    Click on the "Options" button, and a "Security Alert ‐ Macros & Active X" window should appear. Select  "Enable this content" radio button and then click the "OK" button.      Your workbook should now be  ready to use.  If you do not see the above “Security Alert”, but instead find yourself on the “Warning” worksheet, do  the following to enable Macros:  1. From the Windows Ribbon, Select the circular "Windows" button in the upper left.  2. From the drop‐down menu that appears, press the  “Excel Options” button in the lower right.  Planning Shop  Help for Business Plan Financials  7     3. Select “Trust Center” from the lower left, and then click on the “Trust Center Settings….” In the  lower right corner.    4. In the Trust Center window, click on “Macro Settings”  on the left side, and then under “Macro  Settings”, select  the radio button for “Disable all macros except digitally signed macros”.    Planning Shop  Help for Business Plan Financials  8     5. Click OK twice.  6. Your workbook should now be ready to use with Macros enabled, and you should be on the  “Welcome” worksheet.  Excel 2011 for Mac In Excel 2011, a pop‐up window will appear.  Select “Enable Macros”.      Your workbook should now be ready for use.  Other Versions of Excel Version 2.7 of Business Financial Worksheets only works with Excel 2007 and 2010 for Windows, and  Excel 2011 for Mac. If you have other versions of Excel, contact PlanningShop to inquire about the  availability of suitable versions of the Business Financial Worksheets.    Planning Shop  Help for Business Plan Financials  9    Backing up the Worksheets Before you do anything else, make a backup of the unused Worksheets. That way, if at any point you  decide that you want to start over with a fresh set of Worksheets, you can use the backup.  1. Open Business Plan Financials in Excel as you normally would   2. Click on  Excel's File menu and select "Save as..."   3. Type in a new name for the Worksheets (e.g., "MyFinancialProjections.xlsm"). NOTE: make sure  the file extension is .xlsm, not just .xls.   4. Click the Save button   You are now working in the copy of the Worksheets called "MyFinancialProjections.xlsm" and the  original file  is safely preserved on your computer. From now on, use this new file for creating your  projections. If at any time you need to open a fresh set of Worksheets, you can open the original,  unused copy.  Note that in an emergency you can find an “original condition” file, “ORIG_PlanningShop_BizPlanFin  (2.7)”,   in the directory where you installed  Business Plan Financials.  We installed two copies of the  original worksheet, specifically to help with these types of situations.    Planning Shop  Help for Business Plan Financials  10    Navigating the Worksheets When you launch your copy of Business Plan Financials, a new toolbar may appear in Excel's menu area  above the worksheets. This toolbar helps you navigate through the various charts and worksheets  included with the product.   Excel 2010 for Windows In Excel 2010, the toolbar is hidden by default.   You need to click on the “PlanningShop" tab along the  top edge of the Excel Ribbon to make it visible:    To navigate through the worksheets (much like turning pages in a book), click on the green arrows. You  can also jump  directly to any worksheet by selecting it from the Worksheets menu or to a chart by  selecting it from the Charts menu.  Excel 2007 for Windows In Excel 2007, the toolbar is hidden by default.   You need to click on the "The PlanningShop" tab along  the top edge of the Excel Ribbon to make it visible.      To navigate through the worksheets (much like turning pages in a book), click on the green arrows. You  can also  jump directly to any worksheet by selecting it from the Worksheets menu or to a chart by  selecting it from the Charts menu.  Excel 2011 for Mac Unfortunately, we were unable to provide a navigation toolbar that works with Excel on the Mac.  This is  because Microsoft does not allow you to add custom tabs to the Excel Ribbon on Mac.  So, to navigate the worksheets you’ll have to use the standard Excel worksheet tabs.  You’ll find a  tab for  each worksheet along the bottom edge of your Excel window – click on the tab to jump to a particular  worksheet.  Note that there are 23 worksheets in total, and not all tabs will be visible at once.  Planning Shop  Help for Business Plan Financials  11     Where to Start Start with the Setup and Assumptions worksheet where you'll enter some basic assumptions about your  business.  Remember:  You can ALWAYS go back and change any information you enter in a worksheet. Nothing is  set in stone. If, for example, you're working on the Professional Services worksheet and you realize that  you  didn't budget for enough staff in the Marketing Budget worksheet, you can go back (using the blue  arrow buttons or the Worksheets menu), make the adjustment, and return to the Professional Services  worksheet.    Planning Shop  Help for Business Plan Financials  12    Entering Data Each worksheet is composed of "cells" containing either black text or blue text. You need only to enter  data into the blue cells—the black cells are automatically calculated for you.    To enter data into cells: 1. Click ONCE on the cell to highlight it   2. Type in your data. Any existing data in the cell will be replaced with the new data   3. Press the Enter or Tab button on your keyboard to confirm the entry and move to the next cell   In many cases you  will find that when you enter a number in a cell, the number automatically appears in  all the subsequent cells on that line. This is done merely as a convenience for you—you can always  overwrite those auto‐copied numbers as necessary.  If there are lines or cells that don't apply  to your business, just leave them set to zero.  It's important to frequently save your worksheets to protect them from data loss.  To save your worksheets: Simple. Go to Excel's File menu and select Save.    Planning Shop  Help for Business Plan Financials  13    Changing Data Once you have entered data into the worksheets, you can always go back and make changes. This is one  of the advantages of developing your financial projections electronically.  In fact, this technique can be particularly useful for "testing" potential variations or alternate scenarios  in your company's financial performance. For instance, you  may want to see what happens if sales are  lower than you anticipate. Go to the Sales Projections worksheet and change the numbers. Then see  how this change affects your Income Statement, Cash Flow, and Balance Sheet.  To change a number in a cell: 1. Use the Worksheets menu or the blue arrow buttons to navigate to the worksheet you want to  change   2. Activate the cell you want to edit by clicking on it once   3. Type in the new number and press the Enter or Tab key on your keyboard   4. To save  your changes, select Save from Excel's File menu     Planning Shop  Help for Business Plan Financials  14    Help Balloons As you work, keep an eye out for red triangles in the corner of some cells. These triangles indicate the presence of a "help balloon" which will popup when you roll over the triangle, presenting you with additional information and tips about the section you are working on.

  Planning Shop  Help for Business Plan Financials  15    About Our Support for Mac vs. Windows  Business Plan Financials are supported on the following platforms:   1. Microsoft Windows 7 with Microsoft Excel 2010  2. Microsoft Windows 7 with Microsoft Excel 2007  3. Microsoft Windows Vista with Microsoft Excel 2007    4. Mac OS X Lion (10.7) with Microsoft Excel 2011    If you use Windows (#1 ‐ #3 above),  then you need to install PlanningShop_BizPlanFin(2.7).exe.     If you use Mac (#4  above), you need to install PlanningShop_BizPlanFin_Mac (2.7).dmg   If you have a version that is not supported, contact the PlanningShop ([email protected]) to  inquire about the availability of other versions of Business Plan Financials that run on these platforms.  Differences between Mac and Windows Both the Mac and Windows versions of Business Plan Financials will produce high quality, detailed  financial information for your business plan. However, there are some slight differences between the  functionality in Mac and Windows. These differences don't affect the data in your business plan, but  they do affect the user‐friendliness  of the Business Plan Financials workbook.   We did our very best to make the Windows and Mac versions as similar as possible.  However, Microsoft  does not support customization of the Excel toolbar on Mac.  Therefore, while we made every effort to  preserve as much functionality as possible on the Mac,  there were a few things we were not able to do:  No PlanningShop Toolbar in Business Plan Financials for Mac Instead, you will need to navigate between worksheets and charts using the Excel worksheet tabs (along  the bottom edge of the workbook).   Business Plan Financials Help is not available directly from Excel Instead, you should open the PlanningShop_BizPlanFin_Help(2.7).PDF file that was copied to your Mac  alongside the PlanningShop_BizPlanFin_Mac(2.7) .XLS file.   Moving your Business Plan Financials workbook between Mac and Windows We advise you to completely edit your Business Plan Financials workbook on either Mac or Windows  and to not switch between the two platforms. However, if you must:   If you install Business Plan Financials on Mac, and later open the workbook on Windows, the  workbook will be missing the PlanningShop tab on the Excel Ribbon.  You can still use the  workbook, but you will have to navigate between worksheets using the tabs and not the  PlanningShop menus.  Also, you  will not have access to PlanningShop’s online help.   If you install on Windows, then edit on Mac, and then try to re‐open in Windows, the  PlanningShop tab will be removed from the PlanningShop tab of the Excel Ribbon.  Planning Shop  Help for Business Plan Financials  16    Customizing the Worksheets Business Plan Financials are designed to make the process of creating financial projections as easy as possible, even for those who have never used Excel. Therefore, certain restrictions, limitations, and protections have been designed into the product.

If, however, you have substantial experience with Excel and would like to alter the worksheets to meet your needs, you can do so by "unprotecting" worksheets.

WARNING: Working in an unprotected worksheet can potentially damage the product's functionality and integrity. Do not unprotect worksheets unless you have experience with and knowledge of Excel and Excel formulas! The PlanningShop will not provide technical support, replacements, or refunds for Electronic Financial Worksheet products that have been unprotected. Please review the License Agreement for further information.

To Unprotect Worksheets: 1. Navigate to the worksheet which you wish to unprotect 2. For Excel 2007 & 2010, select the "Review" tab from the Ribbon, and then click the "Unprotect Sheet" (no password is required).

3. For Excel 2011 on Mac, select the “Review” tab from the Ribbon, go to the “Protection” group, and the click on “Sheet.” Once the worksheet is unprotected, you'll have free rein to alter the worksheet's appearance, formulas, and functionality. For more information on using Excel, see the Excel Help menu.

If you would rather not make the changes yourself, PlanningShop can provide customizations for you.

Please contact us for rate information at [email protected].

  Planning Shop  Help for Business Plan Financials  17    Frequently Asked Questions (FAQ) Q. How do I figure out what information to put in all these worksheets?

A. These worksheets are designed to work hand-in-hand with The Successful Business Plan: Secrets & Strategies, by Rhonda Abrams. Next to the title text of each worksheet you'll find a help balloon (roll over the red triangle to make the balloon appear) which will tell you where in the book you'll find information about how to use the worksheet.

Q. Is there a certain order to the worksheets that I must follow when entering my data?

A. Not at all. You can enter information into the worksheets in any order you wish. We've placed them in an order that we feel will make the most sense for you as you develop your financials, but this is merely a convenience, not a rule.

Q. The Sales Projections worksheet provides space for only ten "product lines." I have more products than that. What should I do?

A. Although you want carefully researched, well-developed financials in your business plan, it's important that your plan not overwhelm readers (including yourself!) with too much data. Look at all the products or services you plan to sell, and see if you can find ways to strategically consolidate them into a few major product lines that will be most useful for financial analysis.

For example, if you are opening a small restaurant, you might group your products as "wine & beer," "lunch menu," "dinner menu," and "take-out." For many restaurants, liquor sales are a crucial revenue stream and would justify their own product line. Many smaller ethnic restaurants have differently- priced menus for lunch and dinner, and would need to project sales accordingly. Finally, for some restaurants, take-out sales can exceed eat-in sales. Classifying your product lines this way would allow for much stronger projections and analytical opportunities than, say, listing dozens of menu items. Q. There are "#NAME?" signs showing up in some of my worksheet cells instead of numbers. What do I do?

A. If you didn't (or forgot to) enable macros, the "#NAME?" signs appear in cells on the Income Statement, Cash Flow, Balance Sheet, Key Ratio, and Break Even worksheets. Refer to the “Getting Started” section of this document to learn how to enable macros.

Q. There are "#####" showing up in some of my worksheet cells instead of numbers. What do I do?

A. The "###" signs appear in a cell when the number that should be there is too long to fit within the cell. We have set the cells to comfortably hold seven digits (enough for most of our customers, but not so large that the worksheets won't print on standard size paper). If you have ambitious plans and require more digits, here's what to do:

1. Unprotect the worksheet on which the "####" appears. Go to Excel's Review tab on the ribbon, and select "Unprotect Sheet." 2. Activate the column headers. Go to the Tools menu and select the "Options..." item. Click on the "View" tab. Put a check mark next to the "Row & column headers" item. Click "Okay." 3. Now, to widen a column, place your mouse pointer at the top of the worksheets, within the column headers row (the row with the "A," "B," "C," etc.). Move your mouse between two columns, click and drag to the right. You'll increase the size of the column. Planning Shop  Help for Business Plan Financials  18    4. Repeat this process for any other columns on the worksheet you wish to expand. 5. Re-protect the worksheet (Excel Ribbon  Review  Protect Sheet). Do not enter a password. Q. There are "#NUM!" errors showing up in some of my worksheet cells instead of numbers.

What do I do?

A. This indicates that a calculation error is occurring somewhere in the worksheets. The most likely cause is that on the Capital Expenditures or Capital Investments worksheets you have entered a date that falls prior to the start date of your company, as entered on the "Setup & Assumptions" worksheet. If this is the case, you should see errors on the CapEx or CapInvest worksheet, and the Setup worksheet.

If you go back and change the dates on transactions on the CapEx or CapInvest worksheet to fall after your company's startup date, the #NUM! errors should disappear.

In other cases, the error can occur if data of the wrong type has been entered into a cell. For instance, if you have entered alphabetic letters into a cell that is designed to accept only digits, a #NUM! error will occur in all the other cells that depend on that number for calculations. To fix this error, check your entries to make sure that you have entered valid data.

Q: I’m getting “#VALUE!” errors in some of my worksheet cells instead of numbers. What do I do?

A. There are many ways the #VALUE! error can occur. You might have accidentally changed a cell’s formula to something that is not valid Excel syntax. Alternatively, you might have entered text into a cell where a number is expected, and that cell is later referred to by formulas in other cells.

We recommend that you first make sure you entered numeric values in all cells that expect numeric values. Also, make sure you haven’t entered ranges of values like “30-40” in any cells. If that does not work, we recommend that you quickly see if you can find any obvious cells where you might have inadvertently changed the formula to something that mixes formulas and operators (+ - / *), such as the incorrect =SUM(A1 + B1 + C1) instead of the corrected =SUM(A1, B1,C1). If neither of the above approaches works, then we recommend you start over from a blank set of Business Plan Financials. Find the “ORIG_PlanningShop_BizPlanFin(2.7)” file in the directory where you installed Business Plan Financials, copy it, and then start working on your financials in the copied workbook (do not edit the original workbook).

Q: I’m getting some “read-only” errors that are similar to the below screenshot.

A. This kind of “read-only” error occurs when you try to edit worksheet cells that are not meant to be edited, or if you try to add new cells, columns, workbooks, or worksheets. We strongly recommend against making these kinds of changes to your workbook unless you are very experienced with Excel. To learn how to do so without triggering the read-only error, please refer to the “Customizing Worksheets” section of online help or PlanningShop_BizPlanFin_Help(2.7).pdf. Planning Shop  Help for Business Plan Financials  19    Q. My Worksheets seem slow—every time I enter a number, it takes a moment for the program to respond. How can I make it go faster?

A. The Worksheets are set up to "recalculate" after a change is made to any cell. This means that as soon as you make a change, all the other dependent numbers on that worksheet and all other worksheets are updated to reflect the change you just made. Because every number you enter will affect other numbers elsewhere in the program, this recalculation can take a moment or two, depending on your computer's processor speed.

But there is a solution! You can turn off this "auto-recalculation" feature, and you'll find that entering data is nice and fast. The downside? All the other numbers in the program won't automatically update when you make a change—if you want to see how your changes have affected everything else, you'll need to tell Excel to recalculate by pressing the F9 button on your keyboard.

In Excel 2007 & 2010:

1. Select the Formulas tab from the Excel ribbon. 2. Click on the Calculation Options button 3. Select "Manual" In Excel 2011 for Mac:

1. Select the Formulas tab from the Excel ribbon. 2. Click on the “Settings” button underneath the Calculations group on the ribbon. 3. Select "Manual" Remember to press F9 on your keyboard to update your worksheets after you've entered your data.

Q. I'd like to make changes to the structure or layout of the worksheets. How can I do that?

A. You can certainly make changes if you'd like, but keep in mind that any changes you make could potentially affect the integrity of the built-in calculations. For more about customizing the product, see "Customizing the Worksheets." Q. I don't need all the rows that are available on some of the worksheets, and I'd like to delete them so my financials look nice when I print. How can I remove rows without compromising the calculations the program performs for me?

A. Removing rows from any of the worksheets can, indeed, cause problems on other worksheets, because data is passed back and forth "behind the scenes." You never know if one of the rows you are deleting will affect data calculations elsewhere. However, one trick you can use is to "hide" rows that you don't need. Hidden rows are still available to the program, but are not visible to users or on printouts. Here's how to hide a row:

1. Unprotect the worksheet on which the row you want to hide appears. Go to the Excel Ribbon, and select the Review tab. Then, on Windows, click the "Unprotect Sheet” button. On Mac, click the “Sheet” Button in the “Protection” group.

2. Make sure that you have zeroed out any numbers that appear in the rows you are hiding— remember, the program will still draw on data in hidden rows. 3. Select any cell in the row you want to hide. If you want to hide a stack of rows, draw your cursor down a column, selecting multiple rows. 4. On Windows, right click on your selected rows to pop-up the context menu. Select “hide” from the menu. The rows will disappear. Planning Shop  Help for Business Plan Financials  20    On Mac, Ctrl+click on your selected rows to bring up the pop-up menu. Select "Hide". The rows will disappear.

To unhide rows, do the following:

1. On the worksheet where you want to unhide rows, use your mouse to select both the visible row above and the visible row below where the hidden rows live. 2. On Windows, select the range of cells that include the row before and row after the ones you want to unhide. Right click, and on the pop-up menu select "Unhide". On Mac, Ctrl+click on your selected row, then select "Unhide” from the pop-up menu.

Q: I noticed that some of the formulas in the workbook refer to worksheets named “Config,” “DepnSchedule,” and “LoanInvestSchedules”, but I don’t see those worksheets anywhere in the workbook. What’s going on?

“Config,” “DepnSchedule,” and “LoanInvestSchedules” are the names of hidden, protected worksheets inside the Business Plan Financials workbook. They are very important worksheets, and if you delete them or make any changes to them of any kind, most of the formulas in the entire workbook will break. It is absolutely essential that you never edit or delete these worksheets. That is why we protected them and hid them.

Q: When I print out a worksheet, the page breaks are not where I'd like them to be. How do I fix it?

A: If a worksheet is big enough, when printed it will create multiple pages. If you don't like the way the worksheet is being split into pages, use Excel's Page Break Preview. In Page Break Preview, Excel zooms out so you can see the entire (big) worksheet. You can then drag and drop the blue lines to specify where the pages should break.

On Windows, to use Page Break Preview, click the View tab on the Excel Ribbon, and then select the Page Break Preview button.

On Mac, go to the Layout tab of the Excel Ribbon, and select the Page Layout menu item.

Q: How can I get my worksheets into a Word document or PowerPoint presentation?

A: Go to the worksheet you want to include in your document or presentation, select the worksheet cells and hit Ctrl-C to copy. Then, switch to your Word or Powerpoint document and hit Ctrl-V to paste. Q: How can I create a PDF file from my Business Plan Financials worksheets, so that it will look nice when printed?

A: You need a third-party program that can convert Excel to PDF to do this. We recommend (but do not support) Adobe Acrobat or PrimoPDF. Refer to the documentation for those programs.

Q. I'd like to make changes to the worksheets, but I'm not proficient in Excel. What should I do?

A. PlanningShop can customize the worksheets to meet your precise needs. Contact us for information about our customization rates at [email protected]. Planning Shop  Help for Business Plan Financials  21    Q. I've got a question that's not addressed here. How can I get help?

A. Email us at [email protected]. Be sure to give us your name and full contact information, and to be as specific as possible about the problem or question you have. In your email, please include the following:

1. Your operating system (examples: Microsoft Windows 7, Microsoft Windows Vista, Mac OS X Lion) 2. Your Excel version (examples: Excel 2007 for Windows, Excel 2010 for Windows, Excel 2011 for Mac) 3. The version of the Business Plan Financials Workbook you are using. On Windows, you can find this by clicking on the PlanningShop ribbon tab, selecting the "Business Plan Financials Help” and then the "About Business Plan Financials" menu item. On Mac, select the “About” worksheet.