INTERESTING TOPICS

5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 1 /1 3 M GM T 3 14 | W EEK 5 D iv e rs it y a n d E th ic s R ep ortin g S yste m s T h e w orld i s c o m pris e d o f m ale s a n d f e m ale s f r o m a v a rie ty o f b ac kg ro un d s, i n clu d in g d if fe re n t r a c e s, e th nic it ie s, r e lig io ns, s e xu al o rie n ta tio ns, a n d s o f o rth . P e o p le h ave a v a rie ty o f b elie fs a n d v a lu e s, s u ch a s p olit ic al v ie w s, t h at f u rth er d is tin g uis h t h em f r o m e ac h o th er. I n t h e w ork p la c e , t h ese d if fe re n ce s, o r d iv e rs it y , a re s o m etim es a m otiv a tio n f o r d is c rim in atio n. A n i n d iv id ual m ay d is lik e p eo p le w ho d if fe r f r o m h im o r h er i n a c e rta in w ay, s u ch a s r a c e , a n d i f t h at i n d iv id ual i s i n a p osit io n o f a u th o rit y , h e o r s h e m ay p ra c tic e d is c rim in atio n.

D is c rim in atio n i s u n eth ic al b eh avio r, a n d i t i s a ls o i lle g al. T h is l e sso n w ill r e vie w t h e d im en sio ns o f d iv e rs it y t h at l e ad t o d if fe re n ce s a m ong p eo p le , a n d t h e v a rio us t y p es o f d is c rim in atio n t h at m ay b e p ra c tic e d i n r e sp onse t o d iv e rs it y . T h is l e sso n w ill d is c u ss s o m e o f t h e l a w s a n d r e g ula tio ns t h at a re i n te n d ed t o p re ve n t d is c rim in atio n. F in ally , t h is l e sso n w ill l o ok a t e th ic s r e p ortin g s y ste m s, e xp la in in g t h e o p tio ns t h at e m plo ye es h ave f o r d is c lo sin g u n eth ic al b eh avio r a s w ell a s r e aso ns w hy e m plo ye es m ay d ecid e t o k e ep s ile n t a b out u n eth ic al b eh avio r.

L E A RN IN G O BJE C TIV ES : E xp la in r e aso ns m an ag ers n eed t o b e a w are o f d iv e rs it y m an ag em en t a n d l e g al r e g ula tio ns r e la te d t o h ir in g , p ro m otio n, a n d f ir in g .

A naly ze t h e e vo lu tio n o f e th ic s a s a c e n tr a l p rin cip le i n m od ern b usin ess. b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 2 /1 3 D iv e rs it y D im en sio ns D iv e rs it y i s a c o m ple x t o p ic . A cco rd in g t o t h e M erria m -W eb ste r D ic tio nary , d iv e rs it y c an b e d efin ed a s “ th e c o nd it io n o f h avin g o r b ein g c o m pose d o f d if fe rin g e le m en ts ; t h e i n clu sio n o f d if fe re n t t y p es o f p eo p le ( a s p eo p le o f d if fe re n t r a c e s o r c u lt u re s) i n a g ro up o r o rg an iz a tio n” ( M erria m -W eb ste r). I n t h e w ork p la c e , d iv e rs it y c an s tr e n g th en o rg an iz a tio ns a s p eo p le f r o m d if fe re n t b ac kg ro un d s b rin g d iv e rs e i d eas i n to t h e o ffic e o r o th er w ork p la c e s e ttin g . T h is w id er v a rie ty o f i n fo rm atio n a n d c o nce p ts h elp s o rg an iz a tio ns d eve lo p t h e b est p olic ie s a n d p ro ce d ure s f o r d ealin g w it h t h eir w ork . D iv e rs it y c an a ls o b e a s o urc e o f c o nce rn a s i t b eco m es t h e b asis f o r d is c rim in atio n i n t h e w ork p la c e .

T o r e ap t h e b en efit s o f d iv e rs it y w hile m in im iz in g t h e p ro b le m s t h at i t c an c au se , m an ag ers m ust u n d ers ta n d t h e d yn am ic s o f d iv e rs it y . D iv e rs it y h as f o ur l a ye rs , o r d im en sio ns, t h at s h ap e e ac h i n d iv id ual’ s c h ara c te r, i n clu d in g h is o r h er b elie fs a n d v a lu e s. T h ese i m pac t h o w a p ers o n p erc e iv e s t h e w orld , a n d t h ey a ls o a ffe ct h o w o th ers v ie w a n d t r e at t h at i n d iv id ual. T h e f o llo w in g i n fo rm atio n l is ts a n d d is c u sse s e ac h o f t h ese d im en sio ns i n d eta il. P ER M AN EN T D IM EN SIO N O F D IV ER SIT Y E VO LV IN G  D IM EN SIO N O F D IV ER SIT Y P ER SO NALIT Y  D IM EN SIO N O F D IV ER SIT Y P ER SO NALIT Y  D IM EN SIO N O F D IV ER SIT Y W ork p la c e D is c rim in atio n T o m an ag e d iv e rs it y i n t h e w ork p la c e , m an ag ers m ust u n d ers ta n d e ac h d im en sio n o f d iv e rs it y a n d w here e ac h e m plo ye e i n t h e o rg an iz a tio n f it s w it h in e ac h d im en sio n. M an ag ers a ls o m ust u n d ers ta n d h o w t h is a ffe cts t h e w ay b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 3 /1 3 e m plo ye es v ie w t h e w orld a s w ell a s h o w t h ey v ie w a n d t r e at e ac h o th er.

U nfo rtu n ate ly , d iv e rs it y c an s o m etim es l e ad t o d is c rim in atio n i n t h e w ork p la c e . A cco rd in g t o t h e M erria m -W eb ste r D ic tio nary , d is c rim in atio n c an b e d efin ed a s “ th e p ra c tic e o f u n fa ir ly t r e atin g a p ers o n o r g ro up o f p eo p le d if fe re n tly f r o m o th er p eo p le o r g ro up s o f p eo p le .” T h e m ost c o m mon t y p es o f d is c rim in atio n i n clu d e g en d er, r a c e , e th nic it y , r e lig io us, a g e, a n d d is a b ilit y . T h e f o llo w in g s e ctio ns d is c u ss e ac h o f t h ese i n m ore d eta il.

G en d er D is c rim in atio n b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 4 /1 3 H is to ric ally , t h e w ork p la c e h as f a vo re d m en o ve r w om en . W om en h ave a lw ays w ork e d b ut t h ey d id n o t b eco m e c o m monp la c e i n t h e w ork fo rc e u n til t h e 1 9 00s. B y t h e t im e o f W orld W ar I I i n t h e 1 9 40s, m an y w om en w ere e n te rin g t h e w ork p la c e , p artic u la rly t o a ssu m e j o b s v a c ate d b y m en w ho w ere f ig htin g o ve rs e as i n t h e w ar. A ft e r t h e w ar e n d ed , l a rg e n um bers o f w om en r e m ain ed i n t h e w ork fo rc e , b ut t h ey o ft e n f o un d t h em se lv e s d is c rim in ate d a g ain st.

A s l a te a s t h e 1 9 60s, w om en i n t h e U nit e d S ta te s w ere r e g ard ed a s i n fe rio r t o m en a n d i n t h e w ork p la c e , t h ey w ere e xp ecte d t o w ork i n j o b s t h at s u p porte d m en . T h ese i n clu d ed t e ac h ers , s te w ard esse s, o ffic e m an ag ers , s e cre ta rie s, a n d c o ckta il w ait r e sse s ( K im mel 2 004). C ult u ra l s te re o ty p es s u p porte d t h e b elie f t h at w om en c an no t d o j o b s t h at w ere t r a d it io nally h eld b y m en . F o r t h is r e aso n, u n til r e ce n t y e ars , f e w w om en w ork e d i n p ro fe ssio ns d om in ate d b y m en , s u ch a s l a w , m ed ic in e, h ig her e d ucatio n, a n d e n g in eerin g . I f w om en t r ie d t o e n te r t h ese a n d s im ila r p ro fe ssio ns d om in ate d b y m en , t h ey o ft e n f a c e d d is c rim in atio n a n d h ara ssm en t ( E p ste in 1 9 70). E ve n i f t h ey d id t h e s a m e w ork a s m en , w om en w ere u su ally p aid l e ss. S o m e c o m pan ie s a c tu ally u se d d ual s a la ry s c ale s— one f o r m en a n d o ne f o r w om en d oin g t h e s a m e j o b — pro te cte d b y f o rm al c o m pan y p olic ie s ( C ollin s 2 009).

R e se arc h ers h ave s tu d ie d t h e g en d er p ay g ap a n d o ffe re d s o m e p ossib le e xp la n atio ns f o r i t o th er t h an d is c rim in atio n. T h ese i n clu d e: C are er p atte rn c h o ic e s – W om en t e n d t o c h o ose j o b s t h at h ave a l o w er p ay g ra d e. F o r e xa m ple , a w om an w ho i s a n a tto rn ey m ay c h o ose t o w ork a s a p ub lic d efe n d er w hile a m an w ho i s a n a tto rn ey m ay c h o ose t o w ork f o r a c o rp ora tio n. A lt h o ug h i n b oth c ase s, t h e w om an a n d m an a re p ra c tic in g l a w , p ub lic d efe n d ers e arn s a la rie s t h at a re c o nsid era b ly l e ss t h an t h o se p aid t o c o rp ora te a tto rn eys. ‹   1 / 7   › b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 5 /1 3 R ac e a n d E th nic it y D is c rim in atio n S o m etim es, d is c rim in atio n i n t h e w ork p la c e i s b ase d o n a n i n d iv id ual’ s r a c e o r e th nic it y . R ac e c an b e d efin ed a s “ a f a m ily , t r ib e, p eo p le , o r n atio n b elo ng in g t o t h e s a m e s to ck o r a c la ss o r k in d o f p eo p le u n if ie d b y s h are d i n te re sts , h ab it s , o r c h ara c te ris tic s” ( M erria m -W eb ste r). E th nic it y , o r e th nic , c an b e d efin ed a s “ o f o r r e la tin g t o r a c e s o r l a rg e g ro up s o f p eo p le w ho h ave t h e s a m e c u sto m s, r e lig io n, o rig in , e tc .” I t c an a ls o b e d efin ed a s “ a sso cia te d w it h o r b elo ng in g t o a p artic u la r r a c e o r g ro up o f p eo p le w ho h ave a c u lt u re t h at i s d if fe re n t f r o m t h e m ain c u lt u re o f a c o un tr y ” ( M erria m -W eb ste r).

S o m etim es, p eo p le o f o ne r a c e o r e th nic it y w ill h arb or r e se n tm en t o r e ve n h atr e d t o w ard s p eo p le o f a n o th er r a c e o r e th nic it y . I n t h e w ork p la c e , w hen p eo p le f r o m d if fe re n t r a c e s a n d e th nic it ie s i n te ra c t, t h ere i s p ote n tia l f o r d is c rim in atio n. R e lig io us D is c rim in atio n R e lig io n c an b e d efin ed a s “ th e s e rv ic e a n d w ors h ip o f G od o r t h e s u p ern atu ra l; c o m mit m en t o r d evo tio n t o r e lig io us f a it h o r o b se rv a n ce ” ( M erria m -W eb ste r). S o m etim es, p eo p le o f o ne r e lig io n d is lik e p eo p le o f a n o th er r e lig io n.

F o r e xa m ple , s o m etim es n o n-C ath o lic s h ave a n u n fa vo ra b le v ie w o f C ath o lic s a n d a u to m atic ally d is lik e a n yo ne w ho i d en tif ie s w it h t h e C ath o lic r e lig io n. W hen p eo p le f r o m d if fe re n t r e lig io ns w ork t o g eth er, t h ere i s p ote n tia l f o r c o nflic t, a n d t h is c an l e ad t o d is c rim in atio n. A t t im es, i t m ay b e s u ch a n i s su e t h at p eo p le f r o m c e rta in r e lig io ns, s u ch a s C ath o lic is m , m ay n o t b e h ir e d i f e m plo ye rs l e arn a b out t h eir r e lig io n d urin g t h e h ir in g p ro ce ss. b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 6 /1 3 A ge c an b e a n i s su e t h at p re ve n ts e m plo ye rs f r o m h ir in g p eo p le . S eve ra l r e aso ns e xis t f o r t h is . F o r e xa m ple , y o un g er p eo p le h ave l e ss e xp erie n ce a n d t e n d t o b e w illin g t o w ork f o r l e ss w ag es, s o i t m ay b e c h eap er t o h ir e y o un g er e m plo ye es. W hen s o m eo ne h as r e ce n tly g ra d uate d f r o m s c h o ol, t h ey m ay b e m ore c o m pete n t o n c u rre n t t e ch no lo g y a n d t h eo re tic al c o nce p ts , m akin g t h em p re fe rre d e m plo ye es. O ld er p eo p le t e n d t o h ave w ell- d eve lo p ed w ork h ab it s a n d i f t h o se h ab it s a re n o t d esir a b le t o a n e m plo ye r, t h ey m ay p re fe r t o h ir e y o un g er p eo p le w ho a re s till l e arn in g a n d c an b e t r a in ed t o d o t h eir w ork i n a m an ner t h at’ s m ore a c ce p ta b le t o e m plo ye rs . O nce h ir e d , o ld er e m plo ye es m ay b eco m e s e t i n t h eir w ays, d is lik in g c h an g es t h at m ay b e n eed ed t o k e ep a n o rg an iz a tio n v ia b le i n a n e ve r-c h an g in g e co no m y. A ge D is c rim in atio n W HAT  IS  A G E D IS C RIM IN AT IO N? W HAT  H AS B EEN  D O NE T O  P R EVEN T A G E D IS C RIM IN AT IO N? D is a b ilit y D is c rim in atio n S o cie ty i n clu d es a n um ber o f i n d iv id uals w ho h ave d is a b ilit ie s. A d is a b ilit y i s a “ lim it a tio n i n t h e a b ilit y t o p urs u e a n o ccu p atio n b ecau se o f a p hysic al o r m en ta l i m pair m en t” ( M erria m -W eb ste r). F o r e xa m ple , s o m e p eo p le c an no t w alk a n d m ust u se a w heelc h air t o g et a ro un d . O th ers a re d eaf o r h ard o f h earin g . S o m e h ave c o nd it io ns s u ch a s a u tis m o r D ow n S yn d ro m e. O th ers a re s u ffe rin g f r o m d is e ase s s u ch a s c an ce r. S o m e a re m en ta lly i ll. T h ese a n d o th er p hysic al a n d m en ta l i m pair m en ts p re se n t l im it a tio ns a n d c an m ake i t c h alle n g in g f o r i n d iv id uals t o p artic ip ate i n t h e w ork fo rc e . T h ey m ay n eed a c co m mod atio ns a n d c o nsid era tio n t o e n ab le t h em t o w ork . H IS TO RY O F D IS ABIL IT Y  D IS C RIM IN AT IO N b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 7 /1 3 E FFE C TS  O F D IS C RIM IN AT IO N O N T H E J O B A M ER IC AN S W IT H  D IS ABIL IT IE S A C T M ain ta in in g a n E th ic al O rg an iz a tio nal C ult u re T o c re ate a n e th ic al o rg an iz a tio nal c u lt u re , e m plo ye rs m ust d o t h in g s s u ch a s i m ple m en t a c o d e o f e th ic s a n d a c o d e o f c o nd uct. T h ey m ust t r a in e m plo ye es o n e ac h o f t h ese c o d es a n d o th er a sp ects o f e th ic s. T h ey a ls o m ust e sta b lis h a g ood t o ne a t t h e t o p b y h avin g l e ad ers h ip t h at p ra c tic e s e th ic al b eh avio r, m od elin g i t f o r e m plo ye es. I n a d dit io n, a n e th ic al o rg an iz a tio nal c u lt u re m ust i n clu d e a p ro ce ss t h at a llo w s e m plo ye es t o r e p ort a n y e th ic s v io la tio ns t h at t h ey o b se rv e . A s s c h o la rs s u ch a s V ers c h o or ( 2 007) h ave p oin te d o ut, c o d es o f e th ic s a n d c o d es o f c o nd uct a re i n effe ctiv e u n le ss t h ey a re e n fo rc e d . O ne w ay t o e n fo rc e t h em i s t o e n su re t h at e m plo ye es a re a w are t h at t h ey h ave a r e sp onsib ilit y t o r e p ort e th ic s v io la tio ns a n d t o p ro vid e t h em w it h a c o nve n ie n t a n d c o nfid en tia l p ro ce ss f o r d oin g t h is .

b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 8 /1 3 E m plo ye es h ave s e ve ra l o p tio ns a n d s tr a te g ie s f o r a llo w in g e m plo ye es t o r e p ort e th ic s v io la tio ns. F o r e xa m ple , t h ey m ay u se a n o m bud sp ers o n, w hic h i s “ a p ers o n ( s u ch a s a g ove rn m en t o ffic ia l o r a n e m plo ye e) w ho i n ve stig ate s c o m pla in ts a n d t r ie s t o d eal w it h p ro b le m s f a ir ly ” ( M erria m -W eb ste r). T h e p ers o n n am ed a s a n o rg an iz a tio n’s o m bud sm an m ust b e a n eutr a l p arty a n d s o m eo ne t h at e m plo ye es c an c o nfid e i n . T h e o m bud sm an m ust b e i n d ep en d en t a n d i m partia l, k e ep in g i n fo rm atio n c o nfid en tia l. I f a n e th ic s v io la tio n c o m pla in t l e ad s t o a d ju d ic atio n, t h e o m bud sm an d oes n o t p artic ip ate i n t h is p ro ce ss. ‹   1 / 2   › E m plo ye e R e lu cta n ce t o R e p ort E th ic s V io la tio ns U nfo rtu n ate ly , e ve n w hen p ro vid ed w it h a c o nve n ie n t a n d c o nfid en tia l r e p ortin g p ro ce ss, e m plo ye es m ay n o t u se i t . W hy d o e m plo ye es k e ep s ile n t w hen t h ey o b se rv e e th ic s v io la tio ns? S eve ra l r e aso ns e xis t f o r t h is , i n clu d in g t h e f o llo w in g : O RG AN IZ AT IO NAL F A C TO RS O BSER VER  F A C TO RS A N TIC IP AT E D  N EG AT IV E O UTC O M ES b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 9 /1 3 L e sso n O ve rv ie w I t i s e sse n tia l f o r o rg an iz a tio ns t o b e d iv e rs e a n d u n d ers ta n d t h e d if fe re n t t y p es o f d is c rim in atio n t h at e xis t a n d c an b e v io la tio ns o f e th ic s a n d e ve n t h e l a w . O rg an iz a tio ns m ust t a ke s te p s t o a vo id d is c rim in atio n. I n a d dit io n, t o m ain ta in a n e th ic al o rg an iz a tio nal c u lt u re , o rg an iz a tio ns m ust e sta b lis h w ays f o r e m plo ye es t o a n o nym ously r e p ort u n eth ic al c o nd uct. T h is i n clu d es t r a in in g e m plo ye es t h at a s p art o f t h e o rg an iz a tio n’s e ffo rts t o e n fo rc e e th ic s b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 1 0/1 3 r e q uir e m en ts , e m plo ye es h ave a r e sp onsib ilit y t o r e p ort a n y e th ic s v io la tio ns t h at t h ey o b se rv e . K no w le d ge C heck P atr ic ia i s a n ew m an ag er f o r a n o rg an iz a tio n t h at h as a v e ry d iv e rs e w ork fo rc e . H er e m plo ye es i n clu d e p eo p le f r o m s e ve ra l r a c e s a n d d if fe re n t r e lig io ns. S he a ls o h as a n e m plo ye e w ho i s g ay.

A no th er o ne o f h er e m plo ye es u se s a w heelc h air . I n a d dit io n, t h e a g e o f h er s ta ff i n clu d es p eo p le a s y o un g a s 2 4 t o a s o ld a s 6 2. R e ce n tly , P atr ic ia h as n o tic e d t h at t w o o f h er e m plo ye es, w ho p erfo rm t h e s a m e t y p e o f w ork a n d a re e q uals o n s ta ff, a re f r e q ue n tly b ic ke rin g . O ne o f t h em i s a y o un g f e m ale w ho i s A sia n a n d o p en ly p ra c tic e s B ud dhis m . T h e o th er i s a n o ld er m ale w ho i s w hit e a n d f o llo w s a P ro te sta n t r e lig io n. T o h elp h er u n d ers ta n d w hat m ay b e h ap pen in g b etw een t h ese t w o e m plo ye es, P atr ic ia h as b een s tu d yin g t h e d im en sio ns o f d iv e rs it y . W hic h o f t h e f o llo w in g d im en sio ns c o uld b e p art o f t h e r e aso n t h ese t w o e m plo ye es a re a t o d ds w it h e ac h o th er?

b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 1 1 /1 3 P atr ic ia ’s g ro up o f e m plo ye es i n clu d es T h o m as, a n i n d iv id ual i n a w heelc h air . S he h as n o tic e d t h at s o m e o f h er s ta ff l ik e t o t e ase h im a b out r o llin g a ro un d t h e o ffic e . W hile s o m e o f t h is b an te r s e em s t o b e i n te n d ed a s h arm le ss, P atr ic ia h as n o tic e d t h at T h o m as g ets a p ain ed e xp re ssio n o n h is f a c e w hen h is c o -w ork e rs m ake c o m men ts o f t h is n atu re . S he i s c o nce rn ed t h at h e m ay b e e xp erie n cin g e n o ug h t e asin g t h at i t c an b e r e g ard ed a s h ara ssm en t, w hic h i s i lle g al. I f P atr ic ia d ecid es t h at s h e n eed s t o t a ke a c tio n r e g ard in g t h is s it u atio n, w hic h f e d era l l a w w ill s h e r e ly o n t o j u stif y h er a c tio ns?

P atr ic ia j u st l e arn ed t h at t h e t o p m an ag ers o f h er o rg an iz a tio n a re t r y in g t o f ir e E ug en ia , t h e g ay p ers o n o n h er s ta ff. T h ey c la im t h at t h ey d o n o t t h in k E ug en ia d oes s a tis fa c to ry w ork , b ut P atr ic ia d is a g re es. S he t h in ks E ug en ia ’s w ork i s m ore t h an s a tis fa c to ry , a n d s h e b elie ve s t h at E ug en ia i s c o ntr ib utin g e xc e lle n t w ork t o h er t e am . P atr ic ia h as h eard o ne o f t h e t o p m an ag ers m ake d ero g ato ry c o m men ts a b out g ay m arria g e, e xp re ssin g d is b elie f t h at t h e f e d era l g ove rn m en t h as m ad e i t l e g al f o r g ay p eo p le t o b e m arrie d . S he s u sp ects t h e r e al r e aso n t h e m an ag ers w an t t o f ir e E ug en ia i s b ecau se o f h er s e xu al o rie n ta tio n, n o t h er w ork . P atr ic ia i s t r y in g t o d ecid e w hat s h e s h o uld d o t o e n su re t h at E ug en ia i s n o t f ir e d . W hic h o f t h e f o llo w in g i s a n a c tio n t h at P atr ic ia c an t a ke t o s u p port E ug en ia ? P e rm an en t D im en sio n o f D iv e rs it y O rg an iz a tio nal D im en sio n o f D iv e rs it y G la ss C eilin g N euro tic is m E vo lv in g D im en sio n o f D iv e rs it y A ge D is c rim in atio n A ct i n E m plo ym en t E xtr o ve rs io n A m eric an s w it h D is a b ilit ie s A ct b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 1 2/1 3 P atr ic ia h as b een i n fo rm ed t h at a c o up le o f e m plo ye es o n h er s ta ff h ave o b se rv e d e th ic s v io la tio ns b ut d id n o t r e p ort t h em . T h ey w ere a fr a id o f r e ta lia tio n a n d a ls o d id n o t w an t t o b e l a b ele d a s t r o ub le m ake rs . W hic h o f t h e f o llo w in g i s s o m eth in g t h at P atr ic ia c an d o t o m ake h er e m plo ye es f e el m ore c o m fo rta b le a b out r e p ortin g e th ic s v io la tio ns?

K ey T e rm s: A G E D IS C RIM IN AT IO N A C T IN  E M PLO YM EN T C om pla in t F ilin g D is c rim in atio n D iv e rs it y E xtr o ve rs io n R ac e D is c rim in atio n T ra in in g A gre eab le n ess b ac k t o t o p 5 /1 9/2 017 M GM T314 ­  D iv ers ity  a nd E th ic s R eportin g S yste m s h ttp s://e dge.a pus.e du/a ccess/c onte nt/g ro up/b usin ess­c om mon/U niv ers al/M GM T/3 14/e lf/le sson­5 /e lf_ in dex.h tm l 1 3/1 3 A G REEABLE N ESS A M ER IC AN S W IT H  D IS ABIL IT IE S A C T C O NSC IE N TIO USN ESS D IS ABIL IT Y D IS C RIM IN AT IO N D IV ER SIT Y E TH NIC IT Y  O R E TH NIC E VO LV IN G  D IM EN SIO N O F D IV ER SIT Y E XTR O VER SIO N G LA SS C EIL IN G N EU RO TIC IS M O PEN NESS O RG AN IZ AT IO NAL D IM EN SIO N O F D IV ER SIT Y P ER M AN EN T D IM EN SIO N O F D IV ER SIT Y P ER SO NALIT Y  D IM EN SIO N O F D IV ER SIT Y R AC E R ELIG IO N W ork s C it e d :

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