complete by deadline
EDUCATION:
Business Administration: September 2014- Present DeVry University Atlanta, GA
Computer Information Systems: June 2004- January 2006 Savannah Technical College Savannah, GA
WORK EXPERIENCE:
Personal Banker
Wells Fargo - Atlanta, GA- April 2016- Present
Building and managing customer’s accounts
Understanding customers’ financial needs in order to achieve the greatest possible value from our products and services
Analyzing current customer relationships and proactively contacting customers with recommendations to help achieve financial success
Developing and maintaining relationships with partners to maximize sales opportunities
Retail Sales Associate
T-Mobile - Atlanta, GA- June 2011 to April 2016
Presented, demonstrated, and explained features and benefits of the products in order to close sales
Maintained an awareness of all promotions and advertisements
Assisted with merchandising, displays, and price changes
Explained financing options for purchasing merchandise and processing applications
Handled customer complaints via telephone and in person
Assisted upper management with the onboarding process by facilitating training and mentoring of new associates
Sales Professional
HHgregg - Savannah, GA - July 2009 to May 2011
Presented, demonstrated, and explained features and benefits of the products in order to close sales
Facilitated training sessions upon the arrival of new promotions or products
Explained financing options for purchasing merchandise and processing applications
Handled customer complaints via telephone and in person
Processed transactions including setting up deliveries and installations for products
Sales Supervisor
Circuit City - Savannah, GA - June 2005 to March 2009
Managed, motivated, and coached a team to increase sales and ensure efficiency
Performed weekly cycle counts to ensure accurate inventory
Analyzed sales figures and forecasted future sales volumes to maximize sales
Maintained daily paperwork in accordance to audit and loss prevention standards
Responded to customer complaints and comments
Controlled staffing needs including interviewing, scheduling, conducting appraisals and administering corrective action methods when necessary
OBJECTIVE:
To become gainfully employed with a company enabling further professional growth and development of my current customer service, business and management skills.
