WK 2 Assign HPI507 Learning theories

Measuring Performance

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Measuring Performance

Learning organizations make a difference in determining the way to go. Devolving a learning organization means short-term and long-term commitment. Acquiring and developing necessary resources requires time, energy, and effort. Maintaining and improving these resources also require continued effort. As the organization expands so must the learning. Ideally, learning will transpire before action. Business learning models will employ the need for a plan, strategic, vision, and strategy. The organization that models that does not carry these things through, sells the organization and the personnel short.


An organization in difficult financial times will cut the budget in training and development, usually at the top of the list. In reality, the opposite should be true; an organization that is struggling should be investing in training their people increasing organizational and individual performance. The financial problems of an organization do not normally occur in one or two areas. A thorough assessment is necessary to fully realize where the symptoms, problems, and results lie. 


The reading this week addresses different methods for measuring performance. Viewing data and existing research will only provide a portion of the necessary information. Data collection comes through many forms. The use of qualitative and quantitative methods allows an objective approach to gathering insights about the organization. Performance measures are to be objective to retain clear and consistent processes in which to compare. Learning methods, like performance measuring should be clear and consistent while providing a best practices approach.


Understanding the workflow requires understanding processes organizationally down to the individual. Determining what is working and what could work better is an essential part of the process. Having a clear picture comprehensively will really contribute to an overall measure for improvement within the organization. It is vital to understand the roles of personnel and their processes within the organization. Not comprehending their approach can be compared to an auto assembly plant. In order for a car to be manufactured in the most efficient method, several ideas are experimented with and effectiveness results in the best practices. For example, front seats are typically added after the center console is bolted on. If the tracks to the seats are not tightened down before the console it could take 10 seconds longer per side to tighten down. The consoles are then added and tightened. After this process the seats are attached. You can see by this example that the process has an order. If the process is not followed, a backlog may occur. Understanding the flow is essential to a smoother operation and stronger performance.