Course name: Analysis and Design of Modern Information Systems

New Century Wellness Group

Sainath Basetti

Harrisburg University

New Century Wellness Group is a preventive medicine and fitness organization. It offers a holistic approach to health care with a special importance on preventive medicine and fitness as well as traditional medical care. This company was founded 8 years ago by internal medicine specialists Timothy Jones and Dolores Garcia. They have their individual practices and decided to combine them and create a new clinic. New Century Wellness Group (NCWG) has some competition from other healthcare providers but no other clinic offers the same range of services. They have 26 staff and a client base of 8000 patients from different employers. Currently they accepting insurance plans from 25 different providers and also considering to open a new branch in another location.

New Century's Information System:

Claims Insurance Payments CPT Codes Monthly statements

Patients Input

Daily Appointment list

Weekly Report

Call List

Provider inputs

Business Processes:

1. Patient Intake is the responsibility of Lisa Sung. For patient intake, Doctor availability and Patient financials data are required. With this Patient Information will be generated such as name, age, gender, phone, date of birth and insurance etc, and also take care of doctors availability

2. New Hiring process is primary responsibility of Fred Brown. In this process, New hiring information data will be entered into system. With this information new payroll and benefits package data will be generated.

3. Payroll process, Corinne Summers is responsible for this. Required data for payroll is Employee list with pay rate, deposit information, tax information and how many hours worked. With this information employees outgoing paychecks information will be generated.

4. Patient Billing, Tammy Alipio has this responsibility. For this, patient personal information and insurance contacts are required then patient bill will be generated and sent to patient.

5. Account Receivables will be handled by Tom Capaletti. For this incoming patients and their invoices are required. Collected and dispersed funds records will be generated.

6. Medical Supplies: Carla Herrera handles supply information. Ordering information, current supplier’s list and supplies accounts data is required for this. Incoming supply and updated inventory records will generate.

For this new information system of New Century Wellness Group (NCWG) a business support system with a transaction processing system is taken into consideration. In order to make success in business, each and every department needs an access to a variety of new information such as appointment manager need to know about doctor's schedules, Doctors needs information about patients to help them, patient billing requires personal information and insurance details of patients. Because of each department does not need access to every other departments information, ERP system is not necessary. Also I am planning to use agile software development method for this new information system. Each department in new information system will be developed separately. So that agile development method is simple to plan and implement a new information system. This will help to solve major and tough problems, and also it will solve the problems in less time.