Summary

LinkedIn Summary I need up to 3-5 short paragraphs (up to 2,000 characters ) that would make me sound great and stand out. But not listing everything I ’ve done on my resume. I need a short ov erview of my profess ional life that should do the trick. Stay away f rom buzzwords and empty phrases. Words such as “motivated ” and “driv en” are so over used they lose significance . Think of how you would speak to som eone at a conference and write that way. Using first person “I” verses third person “she ”. Pack my summary with personality but keep it professional. People have short attention span and will skim through . St eer clear from long dense paragraph. Use bullet points and sub heads to make it easier on the eyes. Don ’t use a five word syllable when you can use a one syllable word. Keep words, sentences, and paragra phs tight. Make sure no gr ammar error or typos. Make it a narrative of your own.  Resume is below for professional experience  I have an introverted life style. I would rather spend a quiet night with a few friends or by myself than go to a crowded bar.  Spare time love to spend time with family, going out to eat, watch ing Netflix movies & shopping  My goal is to LIVE comfortably , LAUGH daily and LOVE ti relessly wor king my ideal job until retirement . ACCOUNT MANAGEMENT  PATIENT BILLING  HEALTHCARE OPERATIONS Trusted healthcare professional offering achievements in upholding billing, account management and complia nce principles combined with customer -focused approach to assessing patient needs and executing effective solutions.  Transformed inefficient billing process into structured business office operations.  Boosted customer satisfaction through consultative, relationship -based services and timely follow up.  Bridged communication gap with corporate teams to improve documentatio n accuracy for accounts. SKILLS: Customer Service | Patient Billing | Cash Posting | Financial Management | Client Relationships Process Improvement | Data Management | Compliance | Quality Assurance | Documentation SYSTEMS: Windows Operating System | Mi crosoft Office Suite | Tier | Core | NextGen | HMS/Medhost Equifax ePort | Passport OneSource | eSolutions | Triad | Comtrac | SAP | Quickbooks PROFESSIONAL EXPERIENCE Crestwyn Behavioral He alth – 07/2016 –Present Financial Counselor Audit admission packets, verify benefits eligibility and enter patient demographic information into patient accounting system (HMS). Provide financial counseling to patients . Post deductible, out -of-pocket and past due payments to patient accounts .  Exceeded 85% monthly financial counseling goal for February and March 2017.  Recovered $5 9K in March 2017 , completing patient promissory notes for payment arrangements.  Improved processing time for financial assistance paperwork, collecting required disclo sures and verifying income and expenses via Equifax.  Strengthened patient relationships, mailing thank you letters with receipts following every phone payment. United BioSource Corporation/ Express Scripts – 11/2015 –07/2016 Patient Service Coordinator III Support ed case management office functions and adhered to compliance regulations. Follow ed up with patients and healthcare providers regarding missing information. Cheerfully h andled inbound/outbound communications from patients, physicians and physician advocates without compromising qua lity standards .  Improved customer service process and eliminated potential legal concerns, maintaining accurate documentation of prescriptions, physician orders and enrollment forms in patient profiles.  Expedited rejected prescription orders, initiating direct contact with nursing team to obtain authorization or approvals. Oaks at La Paloma Treatment Center – 02/2015 –10/2015 Financial Counselor Consulted with patients and third -party payors to ensure elig ibility and authorization of services. Identified and resolved misapplied funds by reviewing individual patient accounts. Follow ed up with patient account representatives to ensure complete account activity .  Guaranteed accurate payment s, partnering with corporate business office staff to maintain patient accounts in billing system.  Confirmed timely submission of private insurance claims, auditing accounts and reconciling utilization review and intake departmen ts’ authorization against entered charges. Continued… La Palom a Treatment Ce nter – 03/2012 –02/2015 Lead Patient Account Representative Assisted with day -to-day operations for billing and patient accounts department, including budgeting, financial management, patient relatio ns and quality improvement. Consulted with patients to resolve payment issues. Maintained records of payments and adjustments while adhering to strict HIPAA guidelines. Processed and filtered financial data reports for corporate management review. Supervis ed and trained 3 account representatives.  Effectively organized priorities by posting admission payments, incidental charges, overnight stays and Recovery Physician Group charges in computer billing system.  Improved tracking for patient credit cards purchases at facility bookstore, creating reconc iliation sheet and monthly report for corporate cash and balance.  Identified misapplied funds, reviewing individual patient accounts and appropriately applying payments.  Added structure to business office, streamlining payment process for patient weekly ou tings. Camp Equipment Service – 03/2011 –03/2012 Billing Clerk Reviewed monthly statements and processed account s payables and receivables. Prepared billing invoices on service orders and collected o n past due accounts. Created new commercial accounts for open lines of credi t for small -scale restaurants .  Built strong relationships with customers, tracked custom er complaint cases and followed up to ensure satisfaction and closure. Comcast Telecommunication – 10/2010 –03 /2011 Billing Customer Account Executive Answered 8.1 calls per hour to resolve billing and technical issues.  Performed basic troubleshooting tactics, partnering with other departments to resolve installation, sales and technical issues. Midl and Association – 08/2008 –12/2009 Office Manager Hired to support vice president and executive board in daily office operations. Prepared and maintained company funds and daily deposits. Monitored database and ensured office efficiency and high work quality .  Boosted enrollment levels, coordinating 200 teams for annual tournament events. Hyundai Motor Manufacturing – 01/2005 –05/2008 Production Assistant/Team Member Entered purchase requisitions, product orders and invoices into SAP system for easy recovery of documents and reports. Distributed paychecks and correspondence to team leaders. Aided 2 technical supports, 4 production managers and 1 senior manager by advising and communicating issues regarding production orders and reports.  Surpassed quota of building 550 vehicles in 10 -hour shift.  Resolved invoice discrepancies, partnering with finance department and s up pliers to verify order details .  Eliminated automotive defects, coordinating team members to build quality vehicles. Knology Telecommunication – 11/2001 –12/2004 Billing Specialist/Order Entry Processed payments to customer accounts and handled customer inquiries and billing issues. Organized clerical tasks, including filing, account s receivables and order processing. Updated business supervisor o n daily sales order status. Coached and mentored 2 order entry employees .  Increased sales quota by coordinating with other departments to handle customer order schedules and track processing problems.