Business Essay

Running Head: ORGANIZATIONAL ANALYSIS 0

Organizational Analysis

Colorado State University- GLOBAL CAMPUS

HRM460: Organizational Development

Instructor: Jillian Yarbrough

June 8, 2017

Organizational Analysis

The organizational analysis is the process of reviewing the company’s process by looking into operations, the human capital. and the developmental progress. This is done to show the status of the firm and helps in decision making. One of the firms that have experienced several issues in the past is the is Nestle. This is an international company that has been faced with a lot of unethical related issues overtime. The company has a variety of food related products. The mission of Nestle is to enhance the quality of life and contributing to a healthier future. They are guided by certain principles such as honesty and respect.

The strategy of Nestle has always been to improve the nutrition of people using their food products. This has been achieved through understanding their customer base and also having a way of producing their products in accost effective way by saving the cost and delivering the best. They do have a roadmap that stipulates their organizational pillars. They have over 2000 brands that are sold worldwide. They have also invested in over ninety countries. Their products are food elements such as Milo, KitKat, Nescafe, Purina, Nido, Maggi, Gerber, and others. They also have water products too. Nestle is managed by a board of directors who oversee the chief executive officer. It has different departments and regions headed by different people.

Indicative of the Unethical Behaviors

Over the years Nestle has found itself on the light about several allegations which seemed unethical. Some of its products have been seen posing a health risk and therefore causing death in some instances. One of the greatest impacts happened in China in 2008 whereby the milk supplied by Nestle had melamine which affected so many infant and people. Some of lost their lives, and this was because of negligence in the inspection of the milk which is unethical (Boyd 2012). In 2009 people were warned not to take prepackaged Nestle cookies due to contamination that was resulting in a bacterial infection which is against the WHO would not allow this.

Secondly, Nestle has been aware of child trafficking and well as child abuse in cocoa-producing areas. Though they are directly involved this is against the international children rights. They are liable since that is the region they source their cocoa to make chocolate. They do not care about the society since as water producing company they do drain the aquifers as much as possible therefore leaving the area dry. This is the case in California and Pakistani. This is environmental degradation which is unethical. Nestle has also fixed its prices higher than the law requires and therefore affecting their customers. This happened in Canada and it against the marketing rules (Schlegelmilch & Öberseder, 2010). Some other unethical behaviors involve pollution and promoting unhealthy food which is against their values and mission.

Interview Questions

Basing my interview on the issue of the milk in China whereby some people were affected, these are the interview question I would use;

1. Please, can you explain what exactly happened?

2. When did you learn about the issue?

3. Do you think it was a mistake from the staff or was it deliberate?

4. Which steps have you taken to solve the issue internally and externally?

5. What are you doing to prevent any future occurrences?

6. Which steps have you taken on the victims affected?

Persons to Interview

In this case, I would interview the production manager since he/she is the one who oversees the production process and also one of the employees who is the production department. The rationale used to select the two is because they do fit the profile since they can easily explain what went wrong. They two can also be easily available to answer some of the questions the public would as, therefore, availability is key. Lastly, the company would find the two most appropriate since it’s the department affected.

References

Boyd, C. (2012). The Nestlé infant formula controversy and a strange web of subsequent business scandals. Journal of business ethics, 106(3), 283-293.

Schlegelmilch, B. B., & Öberseder, M. (2010). Half a century of marketing ethics: Shifting perspectives and emerging trends. Journal of Business Ethics, 93(1), 1-19.