Module 1B
QSO 510 Milestone One Guidelines and Rubric
In Module Three, you will submit your introduction and analysis plan, which are critical elements I and II of the final project. You will submit a 3- to 4-page paper that describes the scenario provided in the case study, identifies quantifiable factors that may affect operational performance, develops a problem statement, and proposes a strategy for resolving a company’s problem.
Specifically, the following critical elements must be addressed:
Introduction to the problem:
Provide a concise description of the scenario that you will be analyzing. The following questions might help you describe the scenario: What is the type of organization identified in the scenario? What is the organization’s history and problem identified in the scenario? Who are the key internal and external stakeholders?
Create an analysis plan to guide your analysis and decision making:
Identify any quantifiable factors that may be affecting the performance of operational processes. Provide a concise explanation of how these factors may be affecting the operational processes.
Develop a problem statement that addresses the given problem in the scenario and contains quantifiable measures.
Propose a strategy that addresses the problem of the organization in the given case study and seeks to improve sustainable operational processes. How will adjustments be identified and made?
Guidelines for Submission: Your paper must be submitted as a 3- to 4-page Microsoft Word document with double spacing, 12-point Times New Roman font, one-inch margins. Sources should be cited according to APA style.
Rubric
| Critical Elements | Exemplary (100%) | Proficient (90%) | Needs Improvement (70%) | Not Evident (0%) | Value | |
| Introduction: Description of the Scenario | Meets “Proficient” criteria and description demonstrates insightful understanding of the situation described in the scenario | Concisely and accurately describes the scenario | Describes the scenario but description is not concise or contains inaccuracies | Does not describe the scenario | 20 | |
| Analysis Plan: Quantifiable Factors | Meets “Proficient” criteria and demonstrates insight into operational processes and factors that may affect performance | Identifies quantifiable factors that may be affecting the performance of operational processes and supports claims with explanations | Identifies quantifiable factors that may be affecting the performance of operational processes but identification is not supported with explanations or is cursory | Does not identify quantifiable factors that may be affecting the performance of operational processes | 30 | |
| Analysis Plan: Problem Statement | Meets “Proficient” criteria and statement demonstrates insight into the relationship between the quantifiable measures and problem addressed in the scenario | Develops a problem statement appropriate to the scenario that addresses the given problem and contains quantifiable measures | Develops a problem statement appropriate to the scenario that addresses the given problem but statement does not contain quantifiable measures or is cursory or inappropriate | Does not develop a problem statement appropriate to the scenario that addresses the given problem | 30 | |
| Analysis Plan: Strategy | Meets “Proficient” criteria and strategy demonstrates insight into how the strategy impacts additional operations | Proposes a strategy that addresses the problem of the company and seeks to improve sustainable operational processes | Proposes a strategy but strategy either does not address the problem or does not seek to improve operational processes | Does not propose a strategy that addresses the problem of the company | 10 | |
| Articulation of Response | Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy to read format | Submission has no major errors related to citations, grammar, spelling, syntax, or organization | Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas | Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas | 10 | |
| Earned Total | 100% | |||||
