one topic is Uber, second topic is Raytheon Company

COURSE SYLLABUS ADDENDUM

INTEGRATED CASE ANALYSIS CRITERIA

Management 350: Administrative Communications

The organization selected is Cool Sonic International, Inc., which operates its headquarters in California and a subsidiary in Australia. The company produces automotive audio amplifiers designed to be placed in the door compartments and the rear deck thereby providing space in the dash for other components i.e. GPS, cell phone, computer, DVD, etc.

Introduction

The human relations model is based on a combination of Maslow’s Hierarchy of needs and McGregor’s Y Theory. Although each department has specific tasks the overall approach focuses on the goals of the organization and the variety of methods to reach each of the goals. The engineering and marketing departments have the greatest flexibility in determining the approach to completing their projects. The Controller is required to follow certain federal, state, local, and business requirements which requires limits their flexibility and yet the team appears to enjoy their jobs.

Human Relations Theory

Communication is a major issue as the time zones are not the same. California is half way through its work day before Australia begins working and it is the next day for Australia. The “tyranny-of-distance” is overcome with frequent emails and teleconferences, with occasional in-country visits.

Communication issues

There are intercultural issues. Culturally there is a clash between the marketing department in the USA and engineering department in Australia. The USA pace is faster than the Australians which tends to be “NO WORRIES MATE!”

Intercultural

Ethically the company has some trust concerns. The headquarter company is structured separately from the subsidiary, which is located in Australia, with each company complying with separate federal, state, and local regulations. Although the Chair and the President are represented on each Board of Directors, there is uneasiness with the relationship.

Ethics

All of the departments recognize the objective of the company is to produce an audio amplifier which supports the next generation sound system. Cool Sonic International, Inc. continues to strive to build a Class D audio amplifier for the automotive industry.

Summary

Overall Organization of the Integrative Case Report

The paper is disorganized; information is presented in an arbitrary or almost random order; paragraphs contain unrelated ideas; subheadings are missing or too brief to describe the issues discussed in the subsections.

The paper is not consistently organized; some information is out of place and interferes with the logical flow of ideas; paragraphs tend to contain unrelated topics or too long; subheadings are missing or too brief to describe the related subsection.

Information is organized overall; most paragraphs are well-constructed with only a few deviations from the man point; subheadings are appropriate overall, although a few may be too brief to describe all issues related to the subsection...

The paper is very well organized overall; paragraphs have topic sentences and are well-constructed; sentences address only issues relevant to each paragraph; subheadings are appropriately descriptive of the related subsection.

Paper Requirements

The paper is too brief to cover the topics assigned; the content does not reflect the scope of assignment or some topics are missing entirely.

The paper should be longer; it includes too few concepts/issues; there is insufficient discussion of concepts, problems and solution; some topics are missing.

The paper satisfies or exceeds length requirements but lacks thorough discussion of relevant concepts, problem and solution.

The paper satisfies or exceeds length requirements and satisfies or exceeds requirements for the content of the paper.

Introduction

There is no clear introduction alerting the reader to the overall structure of the paper or issues to be addressed

The introduction presents a few main issues but it is too brief to adequately preview the entire paper; it lacks originality and is highly similar to the text of the course readings.

The introduction states the most of the main issues to be discussed throughout the paper; its length is acceptable; intro is in the author’s own words.

The introduction states the main issues, previews all topics discussed throughout the paper in sufficient detail, and is clearly written in the author’s words.

Organizational Context

The organizational background is brief and incomplete, or longer than two pages.

The organizational background is descriptive and satisfactory but could include some fundamental concepts to help the reader understand the analysis to come.

The organizational background contains most details and concepts needed to understand the organization and the analysis that follows.

The organizational background is complete, informative, and prepares the reader for the analysis to come.

Reframing Problem/ Issue

Discussion of issue or problem for reframing analysis is not included or unclear.

The problem presented could be developed in a way more suitable for a reframing analysis.

The problem used in the reframing analysis could be more detailed with respect to the person(s) involved (including the author) as well as the place, time, and situation.

The problem is clearly suitable for a reframing analysis and is highly detailed with respect to the person(s) involved (including the author) as well as the place, time, and situation.

Description of Problem

The problem is reported with no or only a few facts or details and/or is dominated by strong personal speculations about why it occurred.

Problem report needs to include more facts or details to be complete; statements of personal feelings or thoughts about why it occurred need to be removed.

Problem description is reported factually in terms of what anyone might have observed but needs more development.

Problem report and the facts and details leading to it are clear; objective, and complete.

Transitions

Logical transitions between ideas/topics/paragraphs are unclear or nonexistent; paragraphs lack topic sentences, or opening sentences use conversational language or slang

A few transitions work well, few use only brief, incomplete subheadings not followed by a related topic sentence starting the next paragraph. Connections between ideas/topics/paragraphs are unclear, informal or use slang.

Most transitions show how ideas/topics/paragraphs are connected, but a few use only brief, incomplete sub headings not followed by a related topic sentence starting the next paragraph. A few transitions are unclear, too informal or use slang.

A variety of thoughtful transitions are used in the form of topic sentences for each paragraph. They introduce and expand on the content of the subheading; transitions clearly show how ideas/topics/paragraphs are connected throughout the paper.

Conclusions

There is no obvious conclusion; the paper just ends.

There is a concluding paragraph but it merely repeats the introduction without tying together topics discussed throughout the paper; again the writing is highly similar to phrasing in the readings

There is concluding paragraphs which summarizes or tie together all topics addressed throughout the paper.

The conclusion is strong, summarizes or ties together most or all topics, and leaves the reader feeling he/she understands the most important points of the paper.

Accuracy and Application

None of the course concepts/principles/theories are identified by name in the paper; the ideas are used without being defined or applied accurately or completely

A few of the course concepts/principles/theories are identified by name in the paper; but most are used without being defined or applied accurately or completely.

Many of the course concepts/principles/theories are identified by name in the paper; but some are used without being defined or applied accurately or completely.

All/almost all of the course concepts/principles/theories are identified by name in the paper, and all/almost all are defined and applied accurately.

Reference Sources Cited

No reference citations are integrated in the text of the paper or listed in a reference page.

A few citations are used and listed; citation styles are inconsistent.

Most citations are integrated in the text and listed in a reference page; citation style is generally acceptable

All/almost all citations are used and listed; citation style is consistent and generally acceptable.

Grammar & Syntax

The paper contains too many grammatical, spelling, and/or punctuation errors to count (or correct); thus the content of the paper is very difficult to understand. Campus writing assistance and proofreading is strongly encouraged.

The paper contains numerous grammatical, spelling, and/or punctuation errors and cannot all be individually corrected; this makes the content of the paper more difficult to understand. Campus writing assistance and proofreading is strongly encouraged

The paper contains only a few grammatical, spelling, and/or punctuation errors – some examples have been corrected – but still needs improvement. Proofreading and a mechanics check by a friend or tutor will improve your skills further.

The paper contains virtually no grammatical/spelling/ and/or punctuation errors; it demonstrates excellent command of English writing fundamentals.

Clarity and Integration

All/most all sentences sound unnatural when read aloud because they may be awkwardly constructed, repetitive, use too much jargon or slang, are too long or fragmented or cannot be understood. This paper should be read orally to someone before submitting it.

Most sentences sound rather unnatural when read aloud because they may be awkwardly constructed, repetitive, use too much jargon or slang, are too long or fragmented, or cannot be understood. This paper should be read orally to someone before submitting it.

Most sentences sound natural when read aloud, are understandable, and the paper’s style flows reasonably well. The paper should be read to someone to catch the small number of awkward or difficult to understand sentences.

All/almost all sentences are like natural speech when read aloud and virtually all are clearly understandable. The paper flows smoothly and is easy to grasp its ideas and enjoyable to read and evaluate.

Formatting

The paper is not formatted according to standards and the paper also may have an unprofessional appearance.

Several formatting problems are present; the paper could also have a more professional appearance.

Only a few formatting problems exist; on the whole, the paper is also professionally presented

Virtually no formatting problems exist, and the paper is professionally presented.

Content (8 points)

• Meets guidelines:

• • • • 1/3 covers background information &

      • 2/3 covers case decision/conclusions/ implications

• Majority of case focuses on case decision.

• Reviews only important points needed to make decisions; assumes audience is familiar with reading.

• Makes clear the most important points/concepts.

• Presentation is clear, concise, and precise

Quality of visual aids (8 points)

• Visual aids enhance the presentation. (GRAPHICS and Organization chart)

• Video (1-2 minutes)

• Material highlights main points; uses outline format.
• Avoid long, complicated, complete sentences; text is not copied verbatim (3 examples per concept/theory)

• Presentation was distinctive and different from the other class presentations

• Logo on each page

• Conclusion (3 key concepts)

• Your opinion and/or recommendations

• Works Cited

Organization of written material (6 points)

• Presentation is clear, consistent and well organized.

  • • • Cover Page

      • Table of Contents

      • Executive Summary

      • Introduction (Org chart/type org)

• • • • Body

      • Conclusion (3 key concepts)

      • Your Opinion and/or recommendations

• • • • Works Cited

• Complete written summary of information submitted

  • Written report

  • PowerPoint

Preparation and timing (4 points)

• Presentation flows smoothly; evidence of sufficient rehearsal.

• Presentation is not so brief as to omit important material; presenter does not run out of time or rush to finish on time.

Delivery (6 points)

• Speaks loudly and clearly.

• Avoids speaking in monotone; varies inflection.

• Demonstrates enthusiasm and interest in topic.

• Does not read directly from material on screen or notes.

• Dressed for SUCCESS and posture.

Eye Contact (6 points)

• Presenter maintains good eye contact with all members of the audience

• Presenter speaks with little or no notes or screen during most of the presentation

• Presenter speaks to entire audience not the screen or one place or person in room.

• Engage Audience

• Audience is able to refer to slides while focusing attention on speakers.

• Audience is politely listening. (NO CELL PHONES ETC.)

Human Relations

Communication

Intercultural

Ethics