homework 18
BUS561 Managing in the Global Environment Environment Scan - Stakeholder Analysis ( date )
Learning Group_______________________ Assignment/Project: ____________________________
DRAFT“An organization exists to meet the demands of its stakeholders” - design principle, Socio-Technical Systems (STS)
BUS561 Managing in the Global Environment Environment Scan - Stakeholder Analysis ( date )
Learning Group_______________________ Assignment/Project: ____________________________
DRAFT“An organization exists to meet the demands of its stakeholders” - design principle, Socio-Technical Systems (STS)
Stakeholders - External | Current Demand (time horizon) | Metric | Future Demand (time horixon) | Metric |
Customers (paying) | ||||
End Users (not paying customers) | ||||
Distribution Channels | ||||
Suppliers/Service Providers | ||||
Business Partners | ||||
Cloud/Web Ecosystem | ||||
IT Design/Integrators | ||||
Media | ||||
Industry Associations | ||||
Investors/Wall St. Analysts | ||||
Government/Regulators | ||||
Competitors | ||||
Prospects (non-Customers) |
“An organization exists to meet the demands of its stakeholders” - design principle, Socio-Technical Systems (STS)
Stakeholders - Internal | Current Demand (time horizon) | Metric | Future Demand (time horizon) | Metric |
Corporation/Holding Co. | ||||
Divisions/Business Units | ||||
Owners/Shareholders | ||||
Exec. Leadership Team | ||||
Management & Staff | ||||
Employees/Co-workers | ||||
Contractors/Part-time | ||||
Self | ||||
Families | ||||
Communities |
Notes:
Please feel free to Add/Delete/Change any and all of the above Stakeholder Categories according to those you identified in the preceding mind-map “bubble chart”, customizing an estimated timeframe of “Current” & “Future”
“Metrics” can mean any way of knowing that the organization has met the demand of a particular stakeholder, defining success either quantitatively or qualitatively (i.e. what would one observe if/when the demand is met?)
Design principle corollary:
“Any stakeholder that you overlook or fail to satisfy may limit, resist or sabotage the organization’s success.”
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