for liza wade2
fi gure 11–2 Why Work Teams Fail
Mistakes typically made by management
-Teams cannot overcome weak strategies and poor business practices.
• Hostile environment for teams (command-and-control culture;
competitive/individual reward plans; management resistance).
• Teams adopted as a fad, a quick-fix; no long-ter commitment.
• Lessons from one team not transferred to others (limited experimentation with teams).
• Vague or conflicting team assignments
• Inadequate team skills training.
• Poor staffing of teams
• Lack of trust.
Unrealistic expectations resulting in frustration
-Problems typically experienced by team members
• Team tries to do too much too soon.
• Conflict over differences in personal work style (and/or personality conflicts)
• Too much emphasis on results, not enough on team processes and group dynamics.
• Unanticipated obstacle causes team to give up.
• Resistance to doing things differently.• Poor interpersonal skills (aggressive rather than assertive communication, destructive conflict win–lose negotiation).
• Poor interpersonal chemistry (loners, dominators, self-appointed experts do not fit in)
• Lack of trust.