For A-plus Writer

Week 3 Learning Resources

Required Readings

McLean, S. (2016). Business relationships across cultures. Boston: Flat World Knowledge Publishers.

• Chapter 4, “Understanding Your Audience”

This chapter details with how people organize information and create expectations. It also discusses perception, including differences in perception. The chapter closes with an examination of how these processes influence listening.

• Chapter 2, “Culture, Relationships, and Conflict”

Culture is discussed in intrapersonal communication, or how we communicate with ourselves, and its influence on our self-concept and our interpersonal needs. In addition, conflict strategies are explored in relation to intercultural communication.

Enter your MyWalden user name: ([email protected]) and password (3#icldyoB1) at the prompt.

Laureate International Universities Publishing. (2012). Conflict in the workplace case study. Baltimore, MD: Author.

https://class.waldenu.edu/bbcswebdav/institution/USW1/201810_03/BS_COMM/COMM_3001_6WK_WC/readings/USW1_COMM_3001_6WK_Week03_Conflict_in_the_Workplace.pdf

Laureate Education, Inc. (Executive Producer). (2012). Conflict management and stereotypes introduction. Baltimore, MD: Author. 

Note: The approximate length of this media piece is 2 minutes.

This podcast introduces students to the concepts and content for Week 3 of the course.