ITS ALL ABOUT MANAGEMENT MOTIVATION AND COMMUNICATION. I AM TRYING TO ANSWER THIS BUT I'M ABIT CONFUSED. SO I DECIDED TO ASK IT TO YOU GUYS! I WOULD...
TRUE OR FALSE – MANAGEMENTDecreased job security caused by downsizing and outsourcing and global outsourcing, along with reduced benefits, are contributors to lower engagement by employee. _____
Motivation theory suggests that as long as you are strongly motivated you can accomplish almost anything you want. _____
A Gallup organization poll indicated that the vast majority of workers felt completely engaged in their work, including feeling a full commitment to the employer. _____
Group norms are an important influence on worker motivation. _____
The principle of “What’s in it for me?” contradicts need theories of motivation. _____
One implication of need theory is that people are usually content, provided they have satisfied their needs at the first three levels. _____
Having a strong affiliation need would contribute to a person’s effectiveness as a team player. _____
Employee needs for recognition can be satisfied both through informal recognition and by formal recognition programs. _____
When praising an employee it is better to be vague about the reason for the praise. For example, it is preferable to say “Great job Jimmy,’’ than “Great job in fixing the network Jimmy.” _____
Giving workers an opportunity to experience pride can be a strong internal motivator. _____
A manager can appeal to the need for risk taking and enhance motivation by rewarding good behavior with adventuresome assignments._____
The needs for risk taking and thrill seeking can be satisfied in a variety of business jobs. _____
An example of a job satisfier for most people would be the opportunity to work on a project with an expert in the field. _____
An example of motivator job factor for the young generation of workers is limited responsibility so they can relax on the job. _____
Gift certificates for large department stores are known to be an effective recognition award in virtually all cultures. _____
Goals are more effective when they are used to evaluate performance.
When workers accept goals, the goals are more likely to motivate them toward higher performance. _____
Positive reinforcement increases the probability that behavior will be repeated by rewarding people for making the right response. ____
To improve organizational productivity, both groups and individuals should receive rewards for good performance. _____
According to Expectancy Theory, employees should be presented with credible evidence that good performance leads to anticipated rewards.
Supervisor Cindy wants to increase the PLO(instrumentality) of customer service agent Harold, so she should tell him like, “Keep up the good work Harold, and I promise that you will get a $100 bonus next week.” ____
Profit sharing plans are focused more on the performance of an entire organization or large unit, rather than on individual performance. _____
Employee involvement in the form of making suggestions for productivity improvement is a major aspect of gainsharing. _____
The motivational idea behind enabling employees to own company stock is that if the stock goes down in value, employees can purchase a bargain.
A major concern about financial incentives is that the focus employee attention on the reward rather than the job of accomplishing work._____
Communication upon the perceptions of people. _____
In decoding, the receiver interprets the message and translates it into meaningful information. _____
Feedback from the receiver to the sender is more likely to be rejected when it contains an analysis along with the opinion. ____
The image a person conveys communicates such messages as “I feel powerful” and “I think this meeting is important.” _____
Unusual behavior by an airline passenger such as eyes darting back and forth quickly could be considered nonverbal behavior suggesting that further investigation of this passenger is warranted. _____
Diagonal communication is the transmission of messages to high or lower organizational levels in different departments. _____
An advantage of Web logs or blogs is that they allow for both downward and upward communication. _____
Positive gossip appears to travel much faster than negative gossip. _____
An important tactic for dealing with negative rumors is to deny the existence of the rumor. _____
A manager’s purpose in using strategic networking is to get help in identifying an capitalizing on new opportunities for the company. _____
With management by walking around, managers intermingle freely with workers on the shop floor, in the office, with customers, and at company social events. _____
A characteristic of a learning organization is that it learns from its experiences instead of repeating the same mistakes. _____
The purpose of knowledge management is to develop the right type of training programs for the organization. _____
Many messages never get through because the intended receiver is not motivated to hear the message or is not interested. _____
Information overload occurs when an individual receives so much information that he or she becomes overwhelmed. _____
Pete wants to be an active listener so the talks faster and more frequently than the person he is listening to. _____
The purpose of uniting organizational units with a common business vocabulary is to overcome communication barriers across the various units. _____
When working with people who do not speak your language fluently, speak in an easy-to-understand manner. _____
A guideline Peter Drucker offers managers is to speak at length first, then listen. _____
A manager should be alert to the possibility that a person from another culture may misinterpret nonverbal signals. _____
Metacommunication is a technique whereby the sender of the message quickly establishes his or her superiority as a communication. _____
An effective meeting leader limits participation by other people at the meeting. _____
The communication technique of huddling fits well a retail setting in which brief, action-oriented meetings are necessary. _____
Sending thank-you notes to people is too transparent to be an effective political tactic. _____
A particularly devious political tactic is to behave unpredictably just to keep people off guard, thereby making them easier to control. _____
NOTE: I WOULD VERY APPRECIATE TO PUT ALSO THE REASON WHY IS IT TRUE/FALSE.
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