DAVIS v. BOARD OF COUNTY COMMISSIONERS OF DOA ANA COUNTY Mariah C. DAVIS, Plaintiff-Appellant, v. The BOARD OF COUNTY COMMISSIONERS OF DOA ANA...

DAVIS v. BOARD OF COUNTY COMMISSIONERS OF DOÑA ANA COUNTY

Mariah C. DAVIS, Plaintiff-Appellant, v. The BOARD OF COUNTY COMMISSIONERS OF DOÑA ANA COUNTY, Defendant-Appellee.

19,176.No.

-- July 13, 1999

Paul Bardacke, Kerry Kiernan, Peter S. Kierst, Eaves, Bardacke & Baugh, P.A., Albuquerque, for Appellant.Thomas A. Sandenaw Jr., Leonard J. Piazza, Law Office of T.A. Sandenaw, Las Cruces, for Appellee.William H. Carpenter, Cynthia A. Fry, Albuquerque, for Amicus Curiae New Mexico Trial Lawyers Association.Henry F. Narvaez, William D. Slease, Danny W. Jarrett, Narvaez, Slease & Schamban, P.A., Albuquerque, for Amicus Curiae New Mexico Defense Lawyers Association.

OPINION

As a matter of first impression under New Mexico {1} common law, we decide whether an employer owes prospective employers and foreseeable third persons a duty of reasonable care not to misrepresent material facts in the course of making an employment recommendation about a present or former employee, when a substantial risk of physical If such a duty harm to third persons by the employee is foreseeable. exists, we further address and decide whether law enforcement officers can be liable for a breach thereof under the New Mexico Tort Claims Act, Upon our review of these 41-4-12 (1976) (the “Act”).  NMSA 1978, § questions, we reverse, in part, both the district court's entry of summary judgment for the Board of County Commissioners (the County) and its denial of summary judgment for Plaintiff, and we remand for further proceedings.

BACKGROUND

The following recitation of {2} facts is taken from the cross-motions for summary judgment that include allegations set forth in the pleadings, as supplemented by excerpts from Mesilla Valley Hospital (MVH), a depositions and affidavits. psychiatric hospital in Doña Ana County, employs mental health technicians for a variety of patient-care functions, such as restraining patients, taking patients on walks, and providing staff coverage at MVH hired Joseph “Tinie” Herrera (Herrera) as a mental health night. Plaintiff, a young woman undergoing technician on January 20, 1995. psychiatric therapy, was admitted to MVH as a patient on February 26 of Plaintiff that same year, and Herrera was assigned to work with her. asserts that Herrera initially managed to ingratiate himself into her confidence, and then, over a period of about two weeks, Herrera subjected Plaintiff to escalating incidents of sexual harassment, sexual assault, and other physical abuse committed under the guise of psychiatric therapy.

Herrera had Plaintiff's sleeping quarters {3} moved from her assigned room to a semi-isolation room where access was Herrera also directed Plaintiff to go to an isolation easier for him. room that shielded Herrera from detection and allowed Herrera, through a While Herrera had Plaintiff small window, to monitor other employees. isolated and under his control, Plaintiff alleges that he sexually assaulted her and committed repeated acts of sexual harassment and battery upon her.

Prior to working at MVH, Herrera was {4} employed for some time as a detention sergeant and classification  officer at the Doña Ana County Detention Center (Detention Center). According to Plaintiff, MVH's decision to hire Herrera was based in part on unqualified, favorable recommendations from Herrera's supervisors at Steele was the the Detention Center, Frank Steele and Al Mochen. director and Mochen was the captain and assistant director of the  Detention Center, both of whom had supervisory authority over Herrera. The accuracy of these favorable recommendations goes to the heart of Plaintiff's suit against the County.

Of particular importance {5} to the accuracy of the recommendations is a report authored by Steele after Herrera was investigated for allegedly sexually harassing female The Detention inmates under his authority at the Detention Center. Center first became aware of sexual complaints against Herrera in 1993,  when a female inmate alleged that Herrera had sexually harassed her. Steele gave Herrera a written reprimand based on the 1993 allegation which also indicated that an additional complaint of this nature may Thereafter, on February 4, 1994, result in Herrera's termination. another female inmate filed a sexual harassment grievance against She Herrera for incidents that had occurred between 1990 and 1992. alleged that Herrera had helped her in exchange for demanding and Although Herrera denied the allegations, he receiving sexual favors. Steele then was placed on administrative leave on February 8, 1994. had the County Sheriff's Department conduct an investigation of Herrera, and on April 5, 1994, Steele authored a report of the results of that investigation.

According to Steele's report, Herrera was {6} accused of inappropriate sexual behavior with female inmates that took The accusations included making statements with sexual various forms. Reportedly, Herrera overtones, and stating his desire for sex. On received sexual favors from inmates in return for helping them. more than one occasion, he was observed taking female inmates to his office and closing the door, allegedly for the purpose of conducting Steele's report also made specific reference to a interviews. pornographic video and condoms which were found in Herrera's desk, and he was observed with underwear belonging to a juvenile.

While {7} not all the allegations against Herrera could be confirmed, the report concluded that Herrera's conduct and performance of duty had been Accordingly, Steele recommended “questionable” and “suspect.” disciplinary action against Herrera seeking to have him suspended On April 5, 1994, without pay as well as demoted and reassigned. Steele informed Herrera that he intended to seek disciplinary action at a hearing scheduled for April 12, 1994.

On April 8, 1994, {8} Upon Herrera resigned rather than proceed with the scheduled hearing. his resignation, Herrera asked Steele for a letter of recommendation for On April 11, 1994, only six days after prospective employment. recommending discipline, Steele wrote a positive endorsement of Herrera that omitted any reference to either the reprimand, the subsequent allegations of sexual harassment, the results of the investigation, or The letter was written on county the recommended discipline. letterhead, which Steele signed as the Detention Center administrator, and stated:

To Whom It May Concern:

This letter will I have had the distinct pleasure introduce to you, Joseph V. Herrera. In my opinion he of working with Tinie Herrera for the past two years. is an excellent employee and supervisor for the Dona Ana County In developing social programs for the inmate Detention Center.  population, he displayed considerable initiative and imagination. Tinie was instrumental in the Department's maintenance program and was involved in remodeling projects.

I know that this Department will Employees of his caliber are difficult to suffer for his leaving. I am confident that you would find Tinie to be an excellent find. Should you need verbal confirmation of his ability, I would employee. deem it a pleasure to respond to any inquiries that you may have.

Sincerely,

[Signed]

Frank A. Steele

Detention Administrator

DACDC

{9} On December 5, 1994, Herrera applied for employment with MVH and  According to Plaintiff, included Steele's letter of recommendation. MVH called the Detention Center seeking further information about Herrera, and Mochen told MVH that Herrera was a good person and a hard Mochen was aware of Herrera's worker whom he would definitely rehire. Mochen denies past when he allegedly gave this verbal recommendation. Accordin talking to MVH. g to Plaintiff, MVH's decision to hire Herrera was based in part on these unqualified, favorable recommendations from Steele and Mochen, an allegation which, as yet, remains unproven, and as with other causation issues, remains part of Plaintiff's burden to prove at trial.

Plaintiff sued the County for negligent {10} misrepresentation alleging that the misinformation supplied by the Detention Center employees, Steele and Mochen, proximately caused After Herrera to be hired at MVH and Plaintiff to be assaulted. discovery was partially completed, Plaintiff requested partial summary judgment in her favor based on the legal contentions that:  (1) Steele and Mochen were law enforcement officers under the Act;  (2) the allegations of negligent misrepresentation against them stated a claim under the Act;  and (3) Steele and Mochen were acting within the scope of their duties as law enforcement officers when they made the written The County filed a cross-motion and oral recommendations of Herrera. for summary judgment based on the following contentions:  (1) the Act did not waive immunity for these alleged acts by these individuals, Steele and Mochen;  (2) the County and its employees owed no legal duty to Plaintiff;  (3) employment references enjoyed a statutory immunity from suit under state law;  and (4) the acts of Steele and Mochen, as The alleged were outside the scope of their duties under the Act. district court denied Plaintiff's motion but granted the County's cross-motion, ruling that the County owed no duty of care to Plaintiff and was immune from suit under the Act for the acts of Steele and Plaintiff appeals from both decisions of the district court. Mochen.

STANDARD OF REVIEW

  Summary judgment is warranted where there are no genuine issues of {11} material fact and the movant is entitled to judgment as a matter of law. See Design Prof'ls Ins. Cos. v. St. Paul Fire  & Marine Ins. Co., The district court's 1997-NMCA-049, ¶ 8, 123 N.M. 398, 940 P.2d 1193. denial of Plaintiff's motion for summary judgment, contained in the same formal written order granting the County's motion, is a final, We review whether there was  See id. ¶ 24.  appealable order. See id. ¶ 26. sufficient support for the denial of Plaintiff's motion. The existence of a legal duty is a question of law that this Court  See Calkins v. Cox Estates, 110 N.M. 59, 62, 792 P.2d reviews de novo. 36, 39 (1990).

DISCUSSION

Employer's Legal Duty Not to Make Negligent Misrepresentations in Employment References

{12} The County argues that the law does not require employers to divulge  their reasons for an employee's termination or resignation and that it would be against public policy to impose such a duty, especially in favor of an unknown third party outside the line of communication with a Plaintiff agrees that employers may remain prospective employer. See generally Rummel v. Edgemont Realty Partners, silent if they wish. Ltd., 116 N.M. 23, 26, 859 P.2d 491, 494 (Ct.App.1993) (stating that, absent a special relationship, there is no duty to protect others from However, once harm caused by criminal acts of third persons). employers elect to give references and offer recommendations, then, according to Plaintiff, employers have a common-law duty to exercise reasonable care so as not to misrepresent an employee's record when, to do so, would create a foreseeable risk of physical injury to third parties.

 Thus, two initial questions are before this Court.  {13}  First, we must consider whether employers who do not remain silent, those electing to recommend employees, owe any such duty of reasonable If so, then we care in regard to what they say and how they say it. must decide whether such employers owe a duty of care to third parties as well as the prospective employer to whom the recommendation is given. We limit our discussion to the present circumstances involving a  substantial, foreseeable risk of physical harm to third parties by the employee if reasonable care is not exercised about what is said when an employer elects to make an unqualified recommendation, and we decide that employers do owe such a duty to third parties.

We begin {14}  As our Supreme Court has succinctly stated, with general principles. Torres v. State, 119 N.M. 609, 612, 894 P.2d “Policy determines duty.” Based on considerations of policy, the court 386, 389 (1995). determines whether a defendant owes a duty of care to a class of persons See Solon v. WEK with respect to a particular type of risk of harm. Drilling Co., 113 N.M. 566, 570, 829 P.2d 645, 649 (1992) (stating the question as whether a duty is owed “toward a particular person or class of persons protected against an unreasonable risk of harm from an actor's conduct”);  see also Romero v. Byers, 117 N.M. 422, 425, 872 P.2d 840, 843 (1994);  Calkins, 110 N.M. at 61, 67, 792 P.2d at 38, 44;  Ramirez v. Armstrong, 100 N.M. 538, 541, 673 P.2d 822, 825 (1983), overruled in part by Folz v. State, 110 N.M. 457, 460, 797 P.2d 246, 249 See generally 3 Fowler V. Harper et al., The Law of Torts (1990). 18.8 (2d ed.1986) [hereinafter Harper];  W. Page Keeton et al., § 53, at 357-58 (5th ed.1984) Prosser and Keeton on the Law of Torts § [hereinafter Prosser];  William L. Prosser, Palsgraf Revisited, 52 Mich. For guidance on questions of policy, we look to L.Rev. 1 (1953). general legal propositions we may infer from legal precedent within our own state and from other jurisdictions, and we look as well to any relevant statutes, learned articles, or other reliable indicators of Sanchez v. San Juan “community moral norms and policy views[.]” Concrete Co., 1997-NMCA-068, ¶ 12, 123 N.M. 537, 943 P.2d 571.

  As an accepted legal proposition, there is generally no affirmative {15} duty to prevent criminal acts by a third party in the absence of some See Ciup v. Chevron U.S.A., special relationship or statutory duty. Inc., 122 N.M. 537, 539, 928 P.2d 263, 265 (1996);  see also Restatement 18.6, at 314, at 116 (1965);  Harper, supra, § (Second) of Torts § However, it is also a general 56, at 375.  718-19;  Prosser, supra, § proposition that “ ‘every person has a duty to exercise ordinary care for the safety of others[,]’ ” when that person does choose to act. Lerma ex rel. Lerma v. State Highway Dep't, 117 N.M. 782, 784, 877 P.2d  1085, 1087 (1994) (quoting Knapp v. Fraternal Order of Eagles, 106 N.M. 11, 13, 738 P.2d 129, 131 (Ct.App.1987));  see Cobos v. Doña Ana County Hous. Auth., 1998-NMSC-049, ¶ 16, 126 N.M. 418, 970 P.2d 1143;  Harper, Assuming 56, at 373-74.  18.6, at 712-13;  Prosser, supra, § supra, § other policy considerations are satisfied, a duty to exercise ordinary care, where one otherwise would not exist, may arise when a person voluntarily undertakes a course of conduct which, in the absence of due care, may foreseeably injure others as a natural and probable See Calkins, 110 N.M. at 63-64, consequence of the person's conduct. 792 P.2d at 40-41;  see also Cobos, 1998-NMSC-049, ¶ 16, 126 N.M. 418, 970 P.2d 1143 (holding that once county undertakes a subsidized private housing program, it assumes a duty of care in the performance of safety inspections of privately owned housing).

Few jurisdictions {16} have directly addressed duty in the context of misleading employer Of those few, several have concluded that, although references. employers generally may not have an affirmative duty to disclose negative information about employees, employers may be held liable for negligent misrepresentations, or misleading half-truths, about those employees who present a foreseeable risk of physical harm to others, and See the duty of care extends to third parties foreseeably at risk. Gutzan v. Altair Airlines, Inc., 766 F.2d 135, 140 (3d Cir.1985) (interpreting Pennsylvania law and recognizing a cause of action for 311, negligent misrepresentation, citing to the Restatement, supra, §§ 324A);  Randi W. v. Muroc Joint Unified Sch. Dist., 14 Cal.4th 1066, 60 Cal.Rptr.2d 263, 929 P.2d 582, 587 (1997) (en banc) (recognizing the tort of negligent misrepresentation, relying on the Restatement, supra, 310, 311);  Golden Spread Council, Inc. v. Akins, 926 S.W.2d 287, 291 §§ (Tex.1996) (recognizing a cause of action for negligent misrepresentation causing physical harm to a third party, citing to the 302(B), when local Boy Scout Council recommended a Restatement, supra, § scout master the Council knew or should have known was a sexual But see Cohen v. Wales, 133 A.D.2d 94, 518 N.Y.S.2d 633, 634 deviant). (N.Y.App.Div.1987) (refusing with only limited discussion to recognize a duty in recommending former employee “where another party is See generally Anthony J. Sperber, responsible for the actual hiring”). Comment, When Nondisclosure Becomes Misrepresentation:  Shaping Employer Liability for Incomplete Job References, 32 U.S.F. L.Rev. 405 (1998).

The recent California Supreme Court opinion in Randi {17} W., 14 Cal.4th 1066, 60 Cal.Rptr.2d 263, 929 P.2d 582, is closely In Randi W., analogous and provides persuasive guidance for our case. various officials at different school districts gave gratuitous recommendations “containing unreserved and unconditional praise” of a former employee, despite their knowledge of complaints involving sexual The employee was  See id. at 584.  misconduct at his prior employment. subsequently hired as a vice-principal where he was accused of sexually A unanimous  See id. at 585.  assaulting a thirteen-year-old student. court adopted Sections 310 and 311 of the Restatement, holding that the recommending school officials owed a duty of care to third-party students “not to misrepresent the facts in describing the qualifications and character of a former employee, if making these misrepresentations would present a substantial, foreseeable risk of physical injury to the Randi W., 60 Cal.Rptr.2d 263, 929 P.2d at 591. third persons.” “[H]aving volunteered this information, defendants were obliged to  complete the picture by disclosing material facts regarding charges and Id. 60 Cal.Rptr.2d complaints of [the teacher]'s sexual improprieties.” 263, 929 P.2d at 592 (citing and paraphrasing Garcia v. Superior Court, 50 Cal.3d 728, 268 Cal.Rptr. 779, 789 P.2d 960 (1990)).

The {18} Randi W. opinion expressly relied on Sections 310 and 311 of the Section 310 states a rule for intentional Restatement. Comments c and d misrepresentation which is not directly relevant here. of Section 310 involving liability to third persons are incorporated 311 cmt. f. Section 311 states:  See § into Section 311.

Negligent Misrepresentation Involving Risk of Physical Harm

(1) One who negligently gives false information to another is subject to  liability for physical harm caused by action taken by the other in reasonable reliance upon such information, where such harm results

to the other, or (a)

to such third persons as the actor should expect to be put in peril by the action taken. (b)

Such negligence may consist of failure to exercise reasonable care (2)

in ascertaining the accuracy of the information, or (a)

in the manner in which it is communicated. (b)

{19} The rule of Section 311 extends to anyone undertaking to give  information to a person who “knows or should realize that the safety of  the person of others may depend upon the accuracy of the information.” 310 cmts. c 311 cmt. b;  see also id. § Id. § & A d. misrepresentation under Section 311 may breach a duty of care owed not only to the person to whom it is addressed, and whose conduct it is intended to influence, but also a duty of care owed to third parties whom the speaker should recognize as likely to be imperiled by action 310 cmt. c.  See id. § taken in reliance upon the misrepresentation.

{20} In the context of this case, we accept the principles set forth in  Section 311, as they apply to an employer's duty of care in making employment references and the circumstances under which that duty We find those principles extends to foreseeable third parties. harmonious with the general propositions of New Mexico law that govern Cases cited by the County for a duty of care and duty to third parties. See, e.g., narrower rule are easily distinguished or unpersuasive. Janssen v. American Hawaii Cruises, Inc., 69 Haw. 31, 731 P.2d 163 (1987);  Murdock v. Higgins, 454 Mich. 46, 559 N.W.2d 639 (1997);  Moore v. St. Joseph Nursing Home, Inc., 184 Mich.App. 766, 459 N.W.2d 100 (1990);  Cohen, 518 N.Y.S.2d at 633;  Hoicowitz v. Positive Educ. In the main, these Program, 96 Ohio App.3d 363, 645 N.E.2d 89 (1994). cases involve situations in which the employer either did not offer a recommendation, or was not sued for the tort of negligent These opinions do support the proposition that an misrepresentation. employer may elect not to make a reference, even if it realizes that the information in its possession would be helpful to the prospective Of course, having elected to speak out in Herrera's favor, employer. Steele and Mochen cannot take advantage of any such rule, and it is not Cohen, 133 A.D.2d 94, 518 N.Y.S.2d before this Court for consideration. 633, also cited by the County, appears to be contrary to our holding But the court does not supply the reasoning supporting its here. decision, and we find it unpersuasive insofar as it is contrary to our holding.

Applying the foregoing principles to the case before {21} us, we see nothing in the facts as alleged that would make the assault and battery suffered by Plaintiff either too remote as a matter of The County's agents could policy or unforeseeable as a matter of law. have remained silent in response to requests for information about Instead, they elected to recommend him in a manner distorted Herrera. The employment recommendations by misrepresentations and half-truths. of Steele and Mochen provided unqualified praise of Herrera as an excellent employee of a caliber that is “difficult to find,” and yet they omitted disciplinary action both taken and recommended by these The disciplinary action came as a same officers against Herrera. result of allegations, a subsequent investigation, and a resulting report in which Steele was directly involved, which constitutes far more The information in the report concerned than mere gossip or innuendo. abuse of power and sexual abuse of women who were directly under Herrera's control at the Detention Center which bears a direct correlation to the potential risks female patients would incur if they were placed under Herrera's control at MVH. The parallels are We are not persuaded that reasonable people, who had the compelling. information possessed by Steele and Mochen, could not have foreseen potential victims like Plaintiff, and could not have foreseen how the omission of objective information, like Steele's report and the disciplinary actions taken, would not pose a threat of physical harm to We emphasize that ultimately the question of persons like Plaintiff. We only decline to say foreseeability will be for the jury to decide. categorically that such injuries to people like Plaintiff are See Calkins, 110 N.M. at 62, 792 unforeseeable as a matter of law. P.2d at 39;  cf. Solon, 113 N.M. at 573, 829 P.2d at 652;  Palsgraf v. And we are not Long Island R.R. Co., 248 N.Y. 339, 162 N.E. 99 (1928). persuaded that as a matter of policy, recovery should be denied on the basis that “it is not reasonable to impose a duty [on the County] to Solon 113 N.M. at 573, 829 avoid a risk” to victims like Plaintiff. P.2d at 652 (Ransom, J., specially concurring).

Thus, in {22} applying the principles set forth in Section 311 of the Restatement, we determine that Steele and Mochen did owe a duty of care, once they elected to make employment recommendations for Herrera, in regard to We also what they said and what they omitted from their references. conclude that such a duty was owed to Plaintiff as a third-party victim, We intend our holding to be under the circumstances of this case. We decline to speculate on how different facts and narrow. circumstances, such as the lapse of time between the referral and the assault, might affect this duty, and where “social policy” might compel Solon 113 us “to draw the line against otherwise unlimited liability.”  N.M. at 569, 573, 829 P.2d at 648, 652 (citing Prosser, supra ). Plaintiff has a claim pursuant to that duty unless the County can persuade us by additional arguments that the duty of care should not We now turn to those arguments. apply in this case.

The {23}  County argues that Plaintiff's claim is not actionable because of It is true, of course, that Steele and Plaintiff's lack of reliance. Mochen never represented any information about Herrera directly to Plaintiff and, of course, Plaintiff could not have relied on the statements made to MVH, that Herrera was an “excellent employee,” of However, Plaintiff's lack of reliance is which she was not aware. immaterial.

A victim of physical violence need not rely on {24}  the negligent misrepresentation, or even be a party to it, as long as the injury is a result of the recipient's reliance on the employer's 310 cmt. c, 311 cmt. d,  See Restatement, supra, §§ misrepresentation. 8 illus. & 324A;  see also Randi W., 60 Cal.Rptr.2d 263, 929 P.2d In this case, Plaintiff has presented evidence to support the at 594. allegation, if found credible by a jury, that her injury resulted from MVH's reliance on the misleading employee reference from the County's supervisory employees, and this is sufficient to present an actionable See Gawara v. United States Brass claim under these circumstances. Corp., 63 Cal.App.4th 1341, 74 Cal.Rptr.2d 663, 670 (1998) (noting that Randi W. requires a plaintiff alleging negligent misrepresentation to “establish actual reliance by an intermediary”).

The County {25}  makes a separate argument that it had no duty to protect Plaintiff from harm caused by Herrera because there was no special relationship between That argument might have been availing if the County and Plaintiff. See, e.g., Restatement, supra, the County had chosen to remain silent. 314 (stating, absent a special relationship, there is no duty to act § 18.6, at 718-19; for the protection of others);  Harper, supra, § But once the County elected to offer a 106, at 375.   Prosser, supra, § recommendation, it had a corresponding duty to exercise reasonable See Calkins, 110 N.M. at 62-63, 792 P.2d at 39-40;  Restatement, care. 18.6, at 712-17. 311, 324A;  Harper, supra, § supra, §§

The {26} County further argues that, taken literally, Steele and Mochen did not misrepresent anything to MVH, because MVH never specifically asked for However, “if the [employer] the reasons for Herrera's resignation. does speak, he must disclose enough to prevent his words from being 56, at 738;  see also Randi W., 60  Prosser, supra, § misleading.” 311, 324A; Cal.Rptr.2d 263, 929 P.2d at 592;  Restatement, supra, §§ We are not persuaded by the 18.6, at 713-17.   Harper, supra, § “In other words, half of the truth may County's position on this point.  obviously amount to a lie, if it is understood to be the whole.” 529 106, at 738;  see also Restatement, supra, § Prosser, supra, § (“Representation Misleading Because Incomplete”).

Finally, {27} the County argues that public policy should dissuade us from imposing According to the County, a duty of accurate such a duty on employers. In our view, representation will become an invitation to litigate. however, we have sufficiently restricted the duty so as not to encourage We do, however, find intriguing another of the extensive litigation. County's policy arguments that any expansion of a tort duty will have a chilling effect on employer willingness to give references, whether good or bad, and society's interest in reliable information will suffer.

  We agree with the County that public policy supports full and {28} accurate disclosure of non-confidential information by employers, and we Full and accurate seek to encourage employers in that direction. disclosure regarding employees with violent and dangerous propensities promotes a safe work environment, and a productive workforce benefits The past several years have seen both employees and employers. considerable academic commentary embracing this same policy of See Markita D. encouraging full and accurate disclosure by employers. Cooper, Beyond Name, Rank, and Serial Number:  “No Comment” Job Reference Policies, Violent Employees and The Need for Disclosure-Shield Legislation, 5 Va. J. Soc. Pol'y & L. 287 (1998);  see also Sandi R. Wilson, Employer Immunity for Employment References:  Maybe, Maybe Not, 49 S.C. L.Rev. 1171 (1998);  Alex B. Long, Note, Addressing the Cloud Over Employee References:  A Survey of Recently Enacted State Legislation, 39 Wm. & One incentive Mary L.Rev. 177 (1997). suggested to encourage employer disclosure is legislation to shield employers from employee defamation lawsuits when making a good-faith  effort to produce accurate information about their former employees. See Cooper, 5 Va. J. Soc. Pol'y 287;  8 West Group Employment Coordinator, ¶ EP-22, 935 to 935.50 (1996) (describing employer immunity statutes from twenty-one states);  see also Ann M. Barry, Comment, Defamation in the Workplace:  The Impact of Increasing Employer Liability, 72 Marq. L.Rev. 264 (1989);  Deborah Daniloff, Note, Employer Defamation:  Reasons and Remedies for Declining References and Chilled Communications in the Workplace, 40 Hastings L.J. 687 (1989);  Bradley Saxton, Flaws in the Laws Governing Employment References:  Problems of “Overdeterence” and a Proposal for Reform, 13 Yale L. & Pol'y Rev. 45 (1995) (advocating a limited affirmative duty on employers to disclose even without volunteering a referral);  Janet Swerdlow, Note, Negligent Referral:  A Potential Theory For Employer Liability, 64 S. Cal. L.Rev. 1645 (1991) (same).

New Mexico's common law {29}  reflects just such a policy of encouraging employer disclosure by recognizing a “qualified or conditional privilege [against a defamation claim] to make statements about its employee or former employee if for a proper purpose and to one having a legitimate interest in the Baker v. Bhajan, 117 N.M. 278, 282, 871 P.2d 374, 378 statements.” The privilege against defamation claims provides an employer (1994). qualified immunity for good-faith disclosures about employee performance, thereby encouraging such disclosure for the benefit of prospective employers and third parties who may be placed in harm's way See Zuniga v. Sears, Roebuck without it. & Co., 100 N.M. 414, The common-law privilege 417-18, 671 P.2d 662, 665-66 (Ct.App.1983). is not at issue in this appeal because it is designed to protect See Gengler employers against defamation lawsuits by former employees. v. Phelps, 92 N.M. 465, 467, 589 P.2d 1056, 1058 (Ct.App.1978) 584, taken (adopting the privilege and quoting Restatement, supra, § from the section on “Defenses to Actions for Defamation” in the Restatement).

In addition to the common law, New Mexico has {30} 50-12-1 (1995), which recently added a statutory privilege, NMSA 1978, § states:

When requested to provide a reference on a former or current employee, an employer acting in good faith is immune from  liability for comments about the former employee's job performance. The immunity shall not apply when the reference information supplied was knowingly false or deliberately misleading, was rendered with malicious purpose or violated any civil rights of the former employee.

The statute took effect in 1995 after the events that occurred in this case, The statute and both parties agree it does not apply retroactively. would appear to track much of the common-law privilege relating to But we defamation and good-faith comments in the employment context. do not construe the statute's meaning in this opinion because it is not directly before us.

We acknowledge that, at the margins, the {31} common-law duty we recognize in this opinion may discourage some The duty  But that impact should be minimal.  employment referrals.  not to misrepresent applies only in cases of foreseeable physical harm. The vast majority of cases will involve pejorative information in the hands of an employer that does not create a risk of foreseeable physical When harm and accordingly does not implicate this duty to disclose. physical harm by the employee is foreseeable, the employer who discloses  will be protected against defamation by the qualified privilege. However, even if some overly cautious employers are deterred unnecessarily from volunteering helpful information and elect to remain silent, we determine that silence may be preferable under these  circumstances to what Steele and Mochen stand accused of in this case. In the face of silence from a former employer, the prospective employer can still conduct its own investigation;  silence renders the employer In contrast, the prospective employer who is misled may no worse off. relax its own guard;  it may not investigate as thoroughly, and may end See up worse off than if it had received no information at all. On balance, therefore, the policy gains of Gutzan, 766 F.2d at 141. imposing a duty not to misrepresent under these limited circumstances outweigh the potential consequences of inhibiting employer disclosure.

Plaintiff's Suit for Negligent Misrepresentation by Law Enforcement Officers Satisfies the New Mexico Tort Claims Act

  The question remains whether the County, a public employer, is {32} In New immune from liability for violation of the common-law duty. Mexico, of course, tort liability against public entities for the negligence of their employees is limited to those circumstances under See NMSA 1978, which the legislature has waived immunity from suit. Among those specified waivers, the legislature has 41-4-2(A) (1976).  § authorized suit under Section 41-4-12 of the Act, “for personal [or] bodily injury ․ resulting from assault [or] battery ․ when caused by law  enforcement officers while acting within the scope of their duties.” As one of the enumerated torts, battery by a third person as a result of an officer's negligence falls squarely within the narrow waiver of See Blea v. City of Espanola, 117 N.M. 217, immunity under the Act. 220, 870 P.2d 755, 758 (Ct.App.1994);  see also Weinstein v. City of Santa Fe ex rel. Santa Fe Police Dep't, 121 N.M. 646, 652, 916 P.2d In her complaint and the supplemental materials 1313, 1319 (1996). attached to the summary judgment motions, Plaintiff has stated just such We emphasize that the immunity waiver at a claim against the County. issue here is not for public officials as a whole, but only for law enforcement officers whose negligent misrepresentation cause injury by way of an enumerated tort.

The County argues that negligent {33} misrepresentation does not fit within the waiver of immunity under Section 41-4-12 because the term “negligent misrepresentation” is not We disagree with the County's specifically enumerated in the Act. See Ortiz v. New Mexico State Police, 112 N.M. 249, 250-51, argument. 814 P.2d 117, 118-19 (Ct.App.1991) (stating that absence of the words “negligent supervision” or “training” from Section 41-4-12 does not bar a claim).

Negligent misrepresentation is a tort determined by {34}  See R.A. Peck, Inc. the general principles of the law of negligence. v. Liberty Fed. Sav. Bank, 108 N.M. 84, 88, 766 P.2d 928, 932 (Ct.App.1988);  Maxey v. Quintana, 84 N.M. 38, 42, 499 P.2d 356, 360 The specific form or classification of negligence is (Ct.App.1972). See Ortiz, 112 N.M. at not material under Section 41-4-12 of the Act. 250-51, 814 P.2d at 118-19;  see also Weinstein, 121 N.M. at 652, 916 The only issue with regard to Section 41-4-12 is P.2d at 1319. whether, as Plaintiff alleges, she suffered personal or bodily injury resulting from an assault or battery “caused” by the negligence of law  enforcement officers while acting within the scope of their duties. See, e.g., Weinstein, 121 N.M. at 653, 916 P.2d at 1320 (holding that immunity is waived under Section 41-4-12 for officers' negligent failure to forward paperwork and develop policies to prevent the wrongful release of a prisoner who subsequently raped the plaintiff);  Methola, 95 N.M. at 333, 622 P.2d at 238 (holding that immunity is waived under Section 41-4-12 for officers' negligent failure to protect persons who were harassed, beaten, and physically and sexually assaulted by other inmates while in police custody);  Blea, 117 N.M. at 220, 870 P.2d at 758 (holding that officers' negligent failure to detain an intoxicated motorist who later caused a fatal accident stated a claim under Section 41-4-12);  Ortiz, 112 N.M. at 252, 814 P.2d at 120 (holding that officers' negligent supervision and training that proximately resulted in the false arrest, assault, battery, and malicious prosecution of the Having made the plaintiff stated a claim under Section 41-4-12). necessary allegations, Plaintiff is entitled to her opportunity to prove The district court erred in granting summary judgment them at trial. against her on this ground.

The statutory definition of a {35}  law enforcement officer includes “any full-time salaried public employee of a governmental entity whose principal duties under law are to hold NMSA 1978, in custody any person accused of a criminal offense[.]” It is settled New Mexico law that directors of a 41-4-3(D) (1995).  § county detention center, in which the inmates are primarily “accused of a criminal offense” and awaiting trial, fall within the definition of law See Abalos v. Bernalillo County enforcement officers under the Act. Dist. Attorney's Office, 105 N.M. 554, 560, 734 P.2d 794, 800 (Ct.App.1987) (citing Methola v. County of Eddy, 96 N.M. 274, 629 P.2d 350 (Ct.App.1981) and distinguishing Anchondo v. State Corrections Dep't, 100 N.M. 108, 666 P.2d 1255 (1983));  cf. Callaway v. New Mexico Dep't of Corrections, 117 N.M. 637, 641, 875 P.2d 393, 397 (Ct.App.1994) (holding that corrections officers who hold convicted persons in custody are not law enforcement officers under Section 41-4-3(D) of the It is undisputed that Steele was the director and Mochen was the Act). captain and assistant director of the County Detention Center, and therefore, both are subject to suit as law enforcement officers under the Act.

The Act also requires law enforcement officers to {36}  be acting within the scope of their duties as a condition to immunity See Weinstein, 121 N.M. at 651, 916 P.2d at waived under the Act. Steele wrote the recommendation for Herrera on Doña Ana County 1318. letterhead and signed the document as the Detention Center It is alleged, although factually disputed, that Mochen Administrator. verbally recommended Herrera while he was on the job and in the scope of his employment.

To contradict the assertion that Steele {37} and Mochen were acting within the scope of their duties, the County presented evidence of a county policy requiring all inquiries about former employees to be routed to the County Personnel Department;  the policy also prohibited supervisors like Steele and Mochen from supplying In rebuttal, Plaintiff asserts employment referrals on their own. that, as a practical matter, the County never really prohibited, nor punished, the kinds of subjective opinions that Steele and Mochen made to MVH, and Plaintiff asserts that the County ratified the conduct of We conclude that factual its agents even if it was unauthorized. issues exist as to whether Steele and Mochen were “acting within the scope of their duties,” which precluded the district court from See National Excess Ins. Co. resolving the matter on summary judgment. v. Bingham, 106 N.M. 325, 328, 742 P.2d 537, 540 (Ct.App.1987).

{38} As w e have seen, the district court denied Plaintiff's motion for summary judgment, and in the same opinion, granted the County's summary  judgment motion, thereby making both orders appealable by Plaintiff. See Design Prof'ls Ins. Cos., 1997-NMCA-049, ¶ 24, 123 N.M. 398, 940 Accordingly, we reverse the grant of summary judgment for P.2d 1193. We also reverse the denial of summary judgment for the County. Plaintiff and order that partial summary judgment be granted in her favor to the effect that, (1) Steele and Mochen are law enforcement officers under Section 41-4-12 of the Act, and (2) Plaintiff's allegations of negligent misrepresentation against Steele and Mochen However, we affirm the denial of summary state a claim for relief. judgment for Plaintiff on whether Steele and Mochen were acting within the scope of their duties under the Act and remand that issue for trial.

CONCLUSION

{39} We reverse the district court's grant of summary judgment for the  County and reverse the district court's denial of Plaintiff's motion for We grant partial partial summary judgment on the points indicated. summary judgment for Plaintiff that, (1) Steele and Mochen are law enforcement officers under Section 41-4-12 of the Act, and (2) Plaintiff's allegations of negligent misrepresentation against Steele We and Mochen state a viable claim for relief against the County. remand for further proceedings consistent with this opinion.

IT IS SO ORDERED. {40}

BOSSON, J.

HARTZ and ARMIJO, JJ., concur.