Instructions:1. Play the media associated with the case. You need to access the Internet and enter a URL to locate video clip. https://youtu.be/kncRk3dPUbE2. Attempt all the Case study questions.-

Instructions:

1. Play the media associated with the case. You need to access the Internet and enter a URL to 

    locate video clip. https://youtu.be/kncRk3dPUbE

2. Attempt all the Case study questions.

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Q. Create a business process for “Dell, Inc.” and explain how processes are designed and 

      managed, using by all given below points:

 

1.  WHAT IS A PROCESS?

  • What is a process in general?

 

2.  PROCESSES: How did dell produce its products? 

  • Is it in response to the customer order if yes then is it

    • Customer made to order

    • Standard make to stock

  • Is dell forecasting the demand

 

3.  PRODUCTION PROCESSES:

  • Identify and Explain the four principal types of process used to produce goods and services at Dell

 

4.  PROCESS DESIGN:

  • Discuss how processes are created within organizations.

  • Discuss how Dell creates its processes at a high level and then discuss process design activities in more detail.

 

5.  PROCESS ANALYSIS AND IMPROVEMENT:

  • DELL,inc. improves its business processes continuously. Discuss why this should be so.