Review the 4 job descriptions and the XYZ Company Pointing Scale located below. And in the attached files. Using the scale provided, determine an overall point score for each job. After determining th

Job Description

Bilingual HR Specialist

Summary: Provide Human Resources services to staff, applicants and customers with Spanish as the primary language. Services include Training, Recruiting, Interpreting and Translating, as well as acting as a cultural resource for managers and staff.

Coordinate development, delivery and assessment of training processes for staff with Limited English Proficiency (LEP), with Spanish as primary language. 30%

• Facilitate new-hire training modules. Spanish Curriculum will include distribution center (i.e. material handling, safety, housekeeping, etc.), sales, and other corporate training (i.e. orientation, company systems, Customer Service Skills, Quality Processes, etc.).

• Maintain/update new-hire training curriculum in Spanish (learning objectives, participant materials, facilitator guide and learning aids) to ensure understanding by LEP staff.

• Facilitate and communicate Cultural Sensitivity topics, training and issues between management and staff as needed.

• Develop and conduct evaluations of LEP new-hire competence. Use feedback to develop desired behaviors and competencies. Communicate new-hire competency levels and developmental needs to management.

• Analyze new-hire attainment of minimum performance standards and document critical measures.

• Conduct reaction surveys on key components of new-hire training system (i.e. facilitator, materials, administration, schedule, content, etc.).

• Work with Outside Vendors to provide ESL or other corporate training to Spanish speaking staff. Prepare for, coordinate, schedule, and communicate to staff and management. Assist outside vendors as needed.

• Deliver State of the States to Spanish speaking staff, including translating materials and conducting SOS meetings in Spanish.

Coordinate and manage external hiring process, internal transfer process, and benefits enrollment for Spanish speaking candidates and staff. 30%

• Advertise, recruit, screen, test, interview, check references, coordinate manager interviews, and make offers.

• Finalize paperwork for new hires and document process.

• Recruit applicants. Advertise, organize, and attend job fairs.

• Make job offers and finalize orientation and training details.

• Document special situations and steps in the selection process.

• Notify candidates who have not been selected.

• Complete new hire paperwork accurately.

• Review transfer requests, identify qualified staff, and test skills. Forward transfer requests and interview guides to manager.

• Work with compensation to calculate wage and negotiate transfer date with managers.

• Complete all associated transfer paperwork.

• Document situations and steps in the selection process.

• Conduct Benefits Orientation meetings to Spanish speaking staff as needed. Answer general questions about benefit eligibility and enrollment and assist with benefits paperwork.

Provide English-Spanish and Spanish-English interpretation to staff and customers. 20%

• Provide interpretation between staff and manager during counseling, disciplinary procedures, performance appraisals and other employee processes.

• Maintain confidentiality of information and conversations. Ensure accurate communication for non-English speaking staff members.

• Assist the Human Resources department with interpreting during assessments, appointments and any other situations requiring interpretive skills.

• May provide interpretation of other company communications as necessary. May also be called upon to provide interpretation as needed to Company’s external customers, either via phone or face-to-face.

Translate company documents, communications and manuals from English to Spanish and vice versa. 20%

• Identify and translate from English to Spanish documents, communications, manuals, signage and other printed material as requested.

• May translate statements by non-English speaking staff from Spanish to English.

Education and/or Experience:

• Certified Interpreter/Translator preferred.

• Bachelor’s Degree in Education, Business or related area

• 1-2 years experience providing Spanish language interpretation required, with translation experience preferred.

• 1-2 years previous experience as a trainer or adult instructor.

• Previous experience in a labor environment, including operating warehouse machinery, preferred.

• Must fluently speak, read and write in English and Spanish.

• Ability to work night, weekend and/or early morning hours based on business needs.

• Basic MS Office, including Word, Excel, Powerpoint

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent standing, walking, sitting, using hands to finger and handle, feeling/reaching with hands and arms, and talking and hearing.

• Ability to push, pull, lift per established department weight requirements

• Capable of meeting lifting requirements established by NFM’s back screen provider and successful completion of the full back screen for the specific position.

• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is usually moderate.

• Occasional exposure to outside weather conditions.

• Work is performed on-site at NFM.