Review the 4 job descriptions and the XYZ Company Pointing Scale located below. And in the attached files. Using the scale provided, determine an overall point score for each job. After determining th

Job Description

Security Officer

Summary: Provide authoritative presence to ensure a safe and secure environment. Protect company property and staff.

Staff stationary security posts to assist customers and protect company assets. 50%

• Remain present and visible at assigned area and maintain a constant state of awareness to protect company property and staff.

• Greet all customers, visitors, and vendors and assist them in locating staff or products within the stores.

• Issue electric handicapped shopping carts to customers and provide assistance in obtaining wheel chairs and shopping carts.

• Examine and properly tag property being brought into the stores.

• Respond to electronic article surveillance alarms and properly clear the alarms.

• Complete applicable reports in a timely manner.

• React as necessary and assist in handling any situation to include shoplifting, medical emergencies, and inclement weather.

• Guard against and respond to building hazards, intrusions, theft, vandalism and medical emergencies.

Patrol facilities and parking areas on foot and/or in vehicle. 40%

• Rove through all areas of each store and the warehouse. Operate a company vehicle to patrol parking areas.

• May conduct audits of trash to verify is not usable and is properly disposed of.

• As required, verify delivery loads against manifest. Verify customer pickups against invoices.

• Be alert to safety and security concerns, including staff members not using safety equipment, equipment being operated improperly, unauthorized persons in restricted areas or in the warehouses, display cabinets not secured, etc.

• Conduct regular floor display audits to ensure compliance with display security policies.

• Retrieve shopping carts from parking areas and surrounding property. Move electric carts around stores as needed.

• Assist customers and staff with vehicle break-downs and lock-outs.

• Direct traffic during special events and heavy customer traffic. Enforce parking regulations.

Conduct preliminary investigations, audits, and security surveys and document findings in reports. 10%

• Conduct preliminary motor vehicle accident investigations occurring on Company property and document findings in accident reports. Respond to customer and staff accidents and document findings in incident report.

• Complete reports documenting issuance of electric carts and electronic article surveillance (EAS) alarms and findings.

• Complete logs documenting patrol activity and findings from surveys of display cabinets and floor display security audits.

• Complete incident reports detailing found packaging, shopliftings, medical emergencies, and other criminal and non-criminal unusual incidents.

• Complete all reports in a professional manner, using proper grammar, spelling, structure and format.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma/G.E.D.

• 6 months of customer contact experience required.

• 6 months of uniformed security, law enforcement, or military experience preferred.

• Stamina to stand for long periods of time.

• Ability to stand and walk the majority of the work period.

• Valid driver’s license and acceptable driving record.

• Excellent communication skills.

• CPR certification preferred

• Satisfactorily complete Standard Response to Resistance training course within ninety (90) days of employment or obtain certification in PPCT Defensive Tactics training within one (1) year of employment

• Certification in deployment of Oleoresin Capsicum (OC) foam required within one (1) year of employment

• Ability to work night, weekend and/or early morning hours based on business needs.

• Word processing software.

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence.

• Ability to speak effectively before groups of customers or staff members of the organization.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out instructions furnished on written, oral, or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

• Frequent standing, walking, talking, hearing using hands to finger, handle or feel, and reaching with hands and arms.

• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, crawling, and ability to lift, push and pull per established department weight requirements.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job.

• Occasional exposure to wet or humid conditions, moving mechanical parts, and outside weather conditions.

• The noise level in the work environment is usually moderate.

• The nature of this work requires that it be performed on-site.