. 1) Are attitude scores a good measure of past behaviour or a good predictor of future behaviour?

  • 1) Are attitude scores a good measure of past behaviour or a good predictor of future behaviour? Discuss.

  • 2) You are the Insights Director for Nestle, chocolate. Margaret, the Senior Category Manager for chocolate is at your door. She has just received a report from your global market research supplier. Table: Chocolate report

Brand

Penetration (in the last 3 months)

Good quality (all)

Good quality (% of users)

Bounty
Boost
Cherry Ripe
Club
Cadbury Dairy Milk Mars

Old Gold

23 28 38 18 67 47 20

20 30 45 14 60 50 15

40 43 45 37 50 48 38

Average

34

33

43

The data shows that a Nestle brand, Club, is scoring lower than other brands for ‘Good Quality’.

The category manager is very puzzled. What advice would you give to Margaret? What changes can you suggest to the table above to make it easier to observe any known patterns?

Brand

Penetration (in the last 3 months)

Good quality (all)

Good quality (% of users)

Average


3) Explain the graph below. Which of the two outliers is the new, growing brand and which is the dying brand? What does this graph show about the effect of past behaviour on purchase intentions?

. 1) Are attitude scores a good measure of past behaviour or a good predictor of future behaviour? 1