It takes too long to process a single equipment check-out.
| Cause(s): Employee and equipment records are maintained manually and are tedious to locate.
Effect(s): It takes 2 to 10 minutes to process a single equipment check- out. There are lines of employees having to wait to check in and out tools at the end and beginning of each shift. Employee resentment toward Equipment Depot is growing.
| Reduce the amount of time it takes to process a single equipment check-out to less than two minutes.
| Unknown |
It takes too long to process an employee termination.
| Cause(s): Employee records are manually stored and difficult to retrieve for a particular employee. Supervisors do not promptly and reliably return the equipment of a terminated employee.
Effect(s): It takes 10 minutes to process an employee termination.
| Reduce the amount of time it takes to process an employee termination to less than two minutes.
| Unknown |
Often equipment that is lost and then subsequently returned cannot be matched with the employee who checked it out.
| Cause(s): The staff member must manually go through each check-in and check-out form to match the tool with the employee.
Effect(s): This tedious process results in significant lost time.
| In less than 30 seconds, locate the employee to whom returned equipment belongs.
| Unknown |
There is an opportunity to increase safety by enforcing requirements that employees must have the correct skill classification for the equipment they are checking out.
| Effect(s): Enforcing these requirements could decrease lost work time due to accidents, decrease damage to equipment, and possibly decrease liability.
| The system will allow equipment to be checked out only by employees with the correct skill classification.
| Unknown |
When equipment is ordered, the Equipment Depot staff often fields several calls concerning the status of the order. When the order comes in they have to notify the employee who wanted the equipment. It is difficult to do these tasks.
| Cause(s): The manual log that is currently kept of orders is difficult to work with
Effect(s): This manual system results in significant lost time.
| The system will automate this process
| Unknown |
Inability to generate reports to support their decision-making needs.
| Cause(s): Most records are manually kept and are too tedious to use.
Effect(s): Needed reports are not generated.
| Provide easily accessible records. Provide staff with the ability to obtain immediate access to predefined reports. Provide staff with the ability to easily define new reports at a decision-making time of need.
| Unknown |
Employees do not know what equipment they have in their possession.
| Cause(s): Manual records of employees and equipment transactions are too tedious to reference for generating periodic statements.
Effect(s): Employees are not informed of equipment possessions and therefore are not held accountable
| Develop an easily accessible record storage system. Provide each employee with a periodic statement of their equipment transactions.
| Unknown |
The Equipment Depot is not able to identify employees that have excessive equipment losses.
| Cause(s): Manual records of employees and equipment transactions are too tedious to reference.
Effect(s): The Equipment Depot staff cannot follow up on problem employees and equipment checkouts.
| Provide the ability to conduct an employee tool check-in/out analysis. Generate an exception report that identifies “problem” situations and employees.
| Unknown |
