Prepare a white paper that analyzes a specific performance management related problem in an organization. Preferably, this organization will be the one in which you currently or recently worked. Note

Chapter 1

Definition of Performance Management

Contribution of Performance Management

Disadvantages of a poorly implemented PM system

Characteristics of an ideal PM system

Chapter 2

Performance Management process

Performance planning

Performance execution

Performance assessment

Performance review

Chapter 3

Linking PM to Strategic Plant

Strategic plan

Additional Concepts

Line of sight

Chapter 4

Defining performance

Performance dimensions

Approaches to measuring performance

Chapter 5

Measuring results

Determining accountabilities

Determining objectives

Determining performance standards

Measuring behaviors

Competencies

Threshold competencies

Distinguishing competencies

Measurement systems

Comparative

Absolute

Chapter 6

Characteristics of an appraisal form

Who should provide performance information?

Additional Concepts

SMART criteria for objectives

Realities of stock PM system

Danger of focusing on appraisal

Barriers to measurement

Accountability

Chapter 7

Questions for a communication plan

Rater error

Measures to monitor and evaluate PM system

Chapter 8

Development plans objectives

Content of a development plan

Development activities

360 degree feedback

Risks of 360 degree feedback

Chapter 9

Coaching

Framework for understanding coaching

Coaching functions

Coaching process

Purpose of feedback

12 suggestions to enhance feedback

Additional Concepts

Characteristics of traditional and performance focus

Performance matrix

Training strategies

Chapter 10

Traditional versus contingent pay plans

Problems with contingent pay plans

Putting pay in context

Legal principles that affect PM

Chapter 11

Challenges of team performance management

6 principles of team performance management

Additional Concepts

Communication continuum

Trust and betrayal

Jo-Hari Window

Characteristics of effective feedback

Charge and charter for teams