After reading the attached file write a Memo as said in the assignment section

Name

Course Tittle

Professor’s Name

Institution Affiliation

Date

Specific information that I should keep in mind while composing memo is that our email support team has weakness in writing email to our clients. This is because messages from email technicians are hard to understand because many factors that includes grammar errors, missing instructions and also technical jargon. This information will help me a lot while composing my memo because I will discusses these weaknesses and give out possible solution which will help email support team. Also, another specific I should keep in mind is that our support technicians were hired because of their computer knowledge not according to communication skills.

For an example, when using Red Level strategies, I should first ask myself the purpose of my message. What I am writing about and why am I writing about it. Also I should target actions of my reader’s response after reading my message. Another thing is the audience I am targeting. Am I writing this message to fellow students, teachers or school workers.