I have been working on my Professional Development Plan. However, I am stuck mentally. I have attach the requirements, rubric, and the paper I have started. Please make sure references are listed. I h

KIYHANA BRISTOW

Converse, TX 78109

703-340-9835

[email protected]


PROFESSIONAL SUMMARY


Office Manager and Military Veteran with a Secret Security Clearance and 20+ years of proven experience in the United States Army. Accomplished measurable results while leading teams of 3 – 15 personnel in a dynamic, fast - paced environment. Possess a comprehensive background in Program Development and Policy Implementation derived from conducting domestic and global operations. Managed risk to protect assets, property, and equipment valued over $900K while meeting the expectations of senior leadership. Possess extensive knowledge in Employee Assessment, Project Management, and Operational Planning. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Bachelor of Science in Criminal Justice.


  • Leadership

  • Team Building

  • Data Entry

  • Administration

  • Correspondence

  • Performance Counseling

  • Research

  • Organizational Communication

  • Microsoft Office Suite


PROFESSIONAL EXPERIENCE


UNITED STATES ARMY – Various Locations 1994 – 2018

Administration Manager

  • Directed 5 supervisors and 10 administrative assistants that provided support for 6,000 assigned personnel; managed the processing of performance evaluations, payroll updates, and manpower status reports

  • Evaluated requirements established by senior executives, developed analytic tools that tracked key metrics, and implemented updated business processes that improved organization effectiveness by 20%

  • Conducted professional development training for 30 junior managers on updated annual performance assessment requirements; maintained accountability for $900K in equipment

  • Prepared request, documents, certificates, and memoranda for pay inquiries/corrections, travel expenses, time off accrual, and reconciled discrepancies; process over 6,000 administrative actions with 99% accuracy


Senior Administrative Assistant

  • Supervised 4 civilian and military personnel that provided administrative support to a 200-person organization; maintained statistics on organizational capabilities, performance, and readiness

  • Coordinated travel, lodging, and expense reports for 66 personnel; resolved issues with travel administration which decreased unsubmitted vouchers by 90% and a 60% decrease in rejected travel claims

  • Maintained records and staffing reports; processed 1000+ HR actions, investigations, regulations, letters, and memorandums from senior executives to the Department of the Army staff and external agencies

  • Recommended standards for performance, provided input for performance assessments, and coordinated with supervisors to approve time-off request for staff members


Administrative Assistant

  • Supervised 3 employees in the planning and executing HR services to 133 personnel, consisting of awards, evaluations, promotions, investigations, payroll, mail, compensation, and benefits

  • Advised the senior enlisted executive on personnel placements, evaluations, training, and the career progression of all junior level employees


The Levy Company – Selma, Texas 2018 – Present

  • Assists the President with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings

  • Communicates with the general staff, Board members, and vendors on the President behalf and coordinates logistics with high-level meetings both internally and externally

  • Supports President/CEO in his/her external commitments related to PRB, including service on external boards, committees, and other groups.

EDUCATION


Bachelor of Science, Criminal Justice, Grantham University| 2018

Master of Science, Human Resources Strategic Management, Bellevue University| 2021


NOTABLE AWARDS


Meritorious Service Medal

Army Commendation Medal

Army Achievement Medal