Its a business plan and I need to build a Industrial plan and marketing plan

School of Business

Bus 227: New Business Development – Summer (early) 2021

BUS 227 ON 1 – CRN 50206 Mondays and Thursdays 11.30 – 14.20

BUS 227 ON 2 – CRN 50207 Tuesdays and Fridays 14.30 – 17.20

Important dates

See http://www.ufv.ca/admissions/registration/imprtregdates/

Faculty

Name Mike Ivanof Office: N/A

Contact

[email protected]

(Use only your instructor's UFV email address for email

correspondence with your instructor)

Office hours

Mondays 14.30 – 17.20 or as agreed upon through email

Prerequisite(s)

BUS 120, (BUS 160 or CIS 110), (BUS 144 or BUS 145), BUS 249 (formerly BUS 149 and BUS 162), and CMNS 125.

Calendar description

A comprehensive course in how to establish a small business. Topics include buying a business, franchises, starting your own business, sources of financing, forms of business, determining location, and the management strategies of marketing, finance, production, inventory control and human resources. This course concludes with the development of a business plan.

Learning outcomes

Upon successful completion of this course, students will be able to:

LO 1. Assess personal readiness for entrepreneurship;

LO 2. Develop a personal plan to acquire the necessary knowledge and skills for business development;

LO 3. Recognize different business structures;

LO 4. Distinguish the role each type of business plays in the economic landscape;

LO 5. Evaluate distinct business opportunities in the context of globalization;

LO 6. Determine appropriate business and promotional strategies for developing a sustainable competitive advantage;

LO 7. Describe operations management and human capital pool requirements;

LO 8. Define financing requirements and identify sources of funding;

LO 9. Develop a comprehensive business plan.

Required resources

Textbook: Entrepreneurship and Small Business Management, Balderson, 10th edition, McGraw-Hill

Additional required reading: Dale Carnegie; How to Win Friends and Influence People

Book pdf uploaded in Course Content folder!

If you require a calculator include the following:

A calculator approved by the School of Business. For a list of approved models please see: https://www.ufv.ca/business/handbook/

Technology Requirements: ·

Fast, stable network connection: 50-100 mpbs download, 5-10 mbps upload · Wi-Fi 5Ghz connections are preferred over 2.4 Ghz. Please do not rely on wireless connections in public places such as coffee shops, malls and grocery stores · No Dial-up: You should not rely on dial-up connections at all · USB headset/microphone/speakers and webcam · Desktop or laptop computer on the current versions of Windows or Mac OS · Use Google Chrome and Mozilla Firefox: with pop-up blockers off, JavaScript & cookies enabled and cache cleared For a full list please see:

https://www.ufv.ca/myclass/technical-requirements/

Very Important!


“The use of any electronic device, especially for texting, emailing, social media, or any recording or filming purposes during class is expressly prohibited.  Students may use laptop computers and other PDA devices during class for the sole purpose of taking course notes and/or conducting course-specific research.”

Supplemental resources

Fast Company Magazine: https://www.fastcompany.com

http://www.smallbusinessbc.ca/

http://www.bcbusinessregistry.ca/

http://www.ic.gc.ca/eic/site/pp-pp.nsf/eng/home

UFV Library website

Methods of evaluation

Course Website: https://bblearn.ufv.ca

Business Plan (TEAM): 25%

Group Project Entrepreneur profile (TEAM): 15%

Dale Carnegie (entire book) (INDIVIDUAL) 10%

Final Exam (INDIVIDUAL) 30%

Class Participation attendance + class contributions 10%

Cases Dan Kim part 1 and 2 (INDIVIDUAL AND TEAM) 10%

Total: 100%

You must retain a copy of each submitted assignment and all working files (including, but not limited to, draft versions of your assignments, articles cited, interview transcripts, surveys) until you have received your final grade for the whole course.

By submitting an assignment, you are making a declaration of intellectual integrity. You are declaring that the work submitted is your own and complies with all regulations stated in the Academic Misconduct section in this syllabus as well as UFV Policy 70. You are also agreeing to allow your work to be compared against the work of others, including the use of plagiarism detection software, to detect plagiarism.

Individual Grades for TEAM activities will also take into consideration peer evaluations too!

Late submission will receive a score of zero

In calculating final grades, any assignments, group or partner project grades will only be considered if the student has an overall passing grade in exams/assessment (e.g. midterm, final). This means students cannot pass the course on the basis of group work or homework. Students must pass individual exams/assessments before any group or partner grades are even considered.


By submitting an assignment, you are making a declaration of intellectual integrity. You are declaring that the work submitted is your own and complies with all regulations stated in the Academic Misconduct section in this syllabus as well as UFV Policy 70. You are also agreeing to allow your work to be compared against the work of others, including the use of plagiarism detection software, to detect plagiarism.

References

Written assignments must use the current APA style of referencing. See also guidelines from the Academic Success Centre.

English standards

Assignments must be free of spelling, punctuation, and grammatical errors. Assignments containing such errors will be penalized (i.e. mark deductions up to 20%).

Accommodation

Students with documented disabilities requiring academic and/or exam accommodation should contact the Centre for Accessibility Services in Abbotsford or Chilliwack.

PASS – Priority Access to Student Supports

The UFV Priority Access to Student Supports (PASS) program connects students to the supports and resources that may help them to increase their chance of success. Such assistance may include putting students in touch with an academic advisor, financial aid, a counsellor or another resource. If your instructor is concerned about your progress, he/she may refer you to PASS. The referral is treated confidentially and is sent because your instructor cares about your progress and success in this course. Your response to PASS is entirely voluntary. If you do not wish your instructor to make a referral to PASS on your behalf, please let them know by email. Visit ufv.ca/studentservices/PASS/ for more information.

Grading scale

Grades will be assigned according to the following scale.

Grade

Percent equivalent

Grade point value

A+

90 – 100

4.33

A

85 – 89

4.0

A-

80 – 84

3.67

B+

77 – 79

3.33

B

73 – 76

3.0

B-

70 – 72

2.67

C+

67 – 69

2.33

C

63 – 66

2.0

C-

60 – 62

1.67

D

50 – 59 (pass)

1.0

F

< 50 (fail)

0.0

FD

0

0.0


Standard percentage equivalencies are used to determine the final letter grade. The final percentage will be rounded to the nearest integer, using standard mathematical practice (i.e. if the first digit after the decimal place is 5 or higher, rounding is to the next higher integer) before converting to a letter grade.


An FD grade denotes a fail due to academic discipline and is included in the GPA calculation. Rules for assigning an FD grade are found in the Procedures and Regulations document of Policy 70: Academic Misconduct. The FD grade is changed to an F on the transcript after a period of 12 months provided the student successfully completes a workshop on Academic Integrity through the Academic Success Centre, and commits no further violations during the 12 month period. Otherwise, the FD remains. Once an FD grade is converted to an F, it is subject to the same regulations as any other F grade a student receives.


Academic misconduct

Academic misconduct includes, but is not limited to, giving and receiving information during any test or exam, using unauthorized sources of information during any test; plagiarizing; fabrication, cheating, and, misrepresenting the work of another person as your own, facilitation of academic misconduct, and under certain conditions, non-attendance.


Plagiarism will not be tolerated. You must reference your work and acknowledge sources with in-text citations and a complete list of references. This includes direct and indirect quotes, diagrams, charts, figures, pictures, and written material.


For group projects, the responsibility for academic integrity, which can result in academic misconduct and its resulting penalties, rests with each person in the group and sanctions would be borne by each member.


For more information see UFV Policy 70 on Student Academic Misconduct. Also watch the videos at www.ufv.ca/ai/faculty-resources/promoting-academic-integrity-, www.ufv.ca/asc/academic-integrity-matters, and www.ufv-aim.ca.

Student conduct

Students are required to conduct their behaviour in a mature and responsible manner, consistent with the University mission, policies, procedures and regulations. Students will be held accountable for their actions whether acting alone or in a group. Students should familiarize themselves with UFV Policy 204.

Examination

policy

Examinations must be written at the scheduled, time, date, and location. The final examination period includes Saturdays.


Writing the final examination at a time other than the one in the posted examination schedule will only be permitted when a student has a direct conflict between two scheduled examinations. Two exams on a single day is not considered a valid reason for moving an exam. Students must notify the affected instructors of a conflict by the end of Week 9 of the class. Exams may be scheduled at a time or day of the week different from the class meeting time. You must adjust your schedule accordingly.


Only severe extenuating circumstances (such as serious documented illness) will be accepted as a reason for not writing an exam as scheduled. In this case, the instructor must be notified by the student at the earliest possible opportunity, and a doctor's certificate must be provided. The instructor will establish the alternate date and location for the make-up exam.


Any travel plans need to be made for dates after the scheduled exam period which is published well in advance in the UFV Calendar Schedule of Events.


No electronic devices (other than calculators, if required) will be allowed. Where calculators are allowed, the professor reserves the right to clear the calculator’s memory.


All papers, mobile phones, books, bags, and outer garments must be placed at the front of the class or under the desk as specified by the instructor.

Assignments

Group Project (Business Plan)

See description of the project assignment at the end of this course information handout and the samples provided in Blackboard.


Entrepreneur Profile

See description of the project Entrepreneur Profile at the end of this course information handout and in Blackboard


Examinations

Examinations may include multiple choice questions, short answer questions and a case(s). The examination will include material covered in all chapters.


Deadlines

Assignments must be submitted on time - at the beginning of class, on the due date. Late assignments will not be accepted except under extreme extenuating circumstances (documented illness) and will receive a “0” grade).

Study Abroad

Students are able to Study Abroad in over 80 partner institutions worldwide. Credits can be transferred, scholarships are available, virtually all courses are taught in English and applying early can ensure it doesn’t affect your graduation timeline. Visit ufv.ca/studyabroad, email [email protected] or drop by UFV International (B223) for more information. Don’t miss this incredible opportunity to be a UFV Explorer!


Course Schedule

Week

Date Week of

Topics

Assigned readings

Assignments

Session 1

Personal Introductions:

First Name, Last Name, Academic Interests, Expectations from BUS 227 Course

Chapter 1

Please start thinking about the Business Concept

Session 2

Entrepreneurship Introduction

Evaluation of a Business Opportunity

Chapters 2 and 3

Form teams for the Business Concept

Session 3

Organizing a Business: The Business Plan

Chapter 4

Business Concept Proposal Due

Session 4

Buying a Business and

Franchising

Chapter 5

Case: Roofing Company Part 1

Hand in Business Concept Proposal (one-page proposal)

Session 5

Library Information Session (dedicated resources for the Business Plan)

Recorded Session

Session 6

Small Business Financing

Chapter 6

Session 7

Small Business Marketing

Managing the Marketing Mix

Chapters 7 and 8

Session 8

Group Project presentations (Entrepreneur Profile)

Entrepreneur Profile due

Session 9

Financial Management

Operations Management

Chapters 9 and 10

Case: Roofing Company part 2

10

Session 10

Human Resources Management

Management Help and Assistance

Chapters 11 and 12

11

Session 11

Final Project (Business Plan) presentations

Business Plans Due (hard copy) + Presentations

12

Session 12

Managing Growth

Succession Planning

Quiz on the Dale Carnegie book

How to Win Friends and Influence People

Chapters 13 and 14

13

(TBD)

Final Exam (all chapters)

Assignments


  1. Entrepreneur Profile


Objective

To research and profile a local Entrepreneur in order to better understand some of the issues involved in the start-up and management of a business venture. The end-result of each profile should be a highly engaging story about the start-up and growth of a local business that includes some “real world” lessons.


Scope and Methodology

This is a group project. Teams choose their own Entrepreneur to profile. The chosen Entrepreneur may operate any area of business including franchising, retailing, farming, land development, etc. The person profiled must be the founder of the company.

Your report should address the following areas:

  • The profile of the founder: personal attributes, education, training, background, previous experience (prior to starting the business), family influences. Highlight any qualities or factors that have played a major role in the start-up and operation of the business.

  • Start-up and growth of the business: explain where the business concept came from and how the person got into business. Where did initial financing come from? Describe how the business has grown. What methods or strategies have been employed to grow the business?

  • Competitive position of the business: describe any competitive advantages the business may have. Does it have unique selling proposition? What are its strengths and weaknesses?

  • Critical issues facing the business: describe the key critical issues facing the business today. These might include increasing competition, lack of skilled labor, financial pressures, increasing costs of production, government legislation, family succession issues, unionization, etc.

  • Key opportunities/threats facing the business: if your team was running the business what opportunities do you see in the future i.e. Expansion, franchising, new products, etc. What threats does the business face in the future?

  • Recommendations: putting on your consultant’s hat what recommendations would you make to grow or improve the performance of the business?

  • Lessons from the real world: What are the three most important lessons the Entrepreneur passed on to you in regard to successfully starting and growing a business?


Report and Presentation Format

Your written report is to be 12 pages, typed, double spaced and in point or paragraph form. You are expected to present the information in a professional format including title page, table of contents and appropriate headings, and layout. It is to contain an appendix (not part of the 12 pages) which will include your interview questionnaire and any other material you feel is appropriate.


Your PowerPoint presentation is to be 15 minutes in duration plus or minus one minute.

Therefore, when you rehearse your presentation note the time.


An outline of your report is to be submitted to the instructor for review prior to proceeding to write the report.

Project Grading


Your grade on the project will be based on these criteria:

  • The caliber (depth and breadth) of the written report – 50%

  • The team’s PowerPoint presentation – 20%

  • Individual Participation (peer evaluations) – 30% (a Peer-evaluation form will be completed by each team member and that evaluation will ultimately determine the actual grade for other team members!)


The written report is due at the beginning of the class on the assigned date. Late reports are penalized at 25% deduction off the project mark per day. PowerPoint presentations are due to be delivered as per the schedule handed out. Presentations that are not ready or do not run due to technical problems (other than technical problems with the computer or LCD projector) will be given a “0” grade. Rehearse your presentation so that you are certain the slide show is functioning properly.


This project is an exciting opportunity to meet a successful Entrepreneur and gain valuable lessons on the start-up and management of a business venture. You will have some time during each class to work on the project which will also provide you with a good opportunity to get input and feedback from your instructor on your group’s progress.



(2) Business Plan


With your financial information completed, you now have all the various elements to be incorporated into one key document: your business plan. A well-written business plan is not only an important tool for you, but it is essential if you are going to be borrowing money or raising capital to start your enterprise. Lenders and investors will want to know as much as possible about the feasibility of your business and about your strategies for success. They would also want to examine how realistically you have assessed your potential venture – and whether you’ve prepared for the worst, as well as the best, your business can do.

Lenders usually have some degree of experience in the field of small business, because so many independent entrepreneurs approach them for assistance. When you approach them with a business plan in hand, therefore, they are often in a position to tell you how to improve it, if necessary.

Cautious investors, too, will want to consider every aspect of your proposal, Investment implies risk – and those who will be buying equity in your company deserve as much information as possible.

Another point to bear in mind is that federal and provincial governments are often a source of funding. You can strengthen your case with them if, for example, your business plan indicates you will be creating new jobs.


Business Plan Components

Introductory letter
This introduces your business plan to the reader. It explains why you are writing the plan and highlights the major features. Give the name of your business in this letter.

Title page
This should list the company name, address and phone number, as well as your own, and should be dated according to when the plan was completed.

Table of contents
Outline the major headings and subheadings of the material that will follow.


Summary statement

Your business plan should start off with a brief summary of your proposed venture. It must grab and hold the attention of the reader and should run no longer than three double-spaced pages. The following elements should be covered:

  • A description of the business. To be included here is whether yours is a service, retail, wholesale or manufacturing business. Keep it short because you will be given more information later.

  • The amount of money you will need to operate your business and how you plan to use it. Again, at the summary stage, this information does not need to be lengthy. You will go into greater detail throughout the body of the plan.

  • The amount you and your partners have invested to date. Explain briefly how the money has been spent.

  • Information on what security you have in order to support loan financing. Here you might list such items as property, stock or other assets you won which could be used as collateral.

  • An assessment of your projected earnings from the business. This is simply a short summary of your anticipated earnings, based on the information derived from the various financial statements discussed in chapter seven. If you will not be drawing a salary immediately from your business, explain briefly how you will cope until you can.

Background information

Here is where you are effectively setting the stage for readers to get a stronger sense of you venture. You should include:

  • The start-up of your enterprise. If your company is already functioning, give a short report on when it started, how large a concern it was at the time and how it has grown.

  • The legal standing of your firm. Is it a sole proprietorship, a partnership or a corporation? List the names and addresses of all owners and/or shareholders and state what percentage of the business they won. (You might also want to include a statement of each of the principal’s net worth.) Also indicate where applicable, the date of your company’s incorporation.

  • PESTEL ANALYSIS

  • SWOT ANALYSIS

  • PORTER’S FIVE FORCES ANALYSIS

The industry

From your market research data, you should have a solid idea about whether your chosen business is in a growth industry, a new industry or whether there is a niche for your business in the industry as it now exists. Detail this information here, making sure to include:

  • The principal characteristics of your industry: How big is it? What are its total sales? What are its characteristic financial ratios? Are there seasonal factors to consider? etc.

  • The players. Who are your competitors and what share of the market do they have? What are their strong points? Their weak points? How do you measure up to them?

  • The trends. Can you predict where your business will be in five or 10 years? Is the particular industry you’re entering in growth or decline?

  • The barriers to entry and exit within your industry. It is relatively easy to start a business. Does it require a substantial amount of capital? Of specialized knowledge? Are there already too many players in the field?

Products and services

This is a critical part of your business plan. By giving a clear picture of your venture’s perceived place in the market, you will allow a lender/investor to begin evaluating the risks. This part of the plan outlines:

  • A thorough description of your product or service. Give an honest assessment of its strengths and weaknesses. Make sure to outline what makes it unique and describe how you will position it to earn an advantage over your competitors.

  • Patents, trademarks, copyright protection. Give the status of any element that can distinguish your product or service from the competition. Describe how you plan to protect your intellectual property and indicate how long it can be protected under law.

  • The technology you will use. You may be acquiring state-of-the-art machinery that will give your business an edge over a similar existing enterprise. If so, state what this technology is and how it will help your business succeed.

Management

Your lender/investor will want to know who the key personnel will be in your business, the strength of their commitment to your enterprise, and how you will divide the work. In this section, include:

  • Your business’s organization. If you have designed an organization chart, include it here. Otherwise, explain the functions of yourself and key partners.

  • Curricula vitae. Give solid biographies of each of the key players, including any experience they have in the kind of enterprise you are starting.

  • Management compensation. Explain your proposed salary and benefit schedule for yourself, any partners and key employees.

Marketing

If you wish, you may include in this section your entire marketing plan, as outlined in chapter four. But whether you use this plan or not, you should identify the following in this section:

  • The total market, as you see it. Estimate the size of the total market in terms of dollars and units of product or services sold. Explain how sales are distributed within this market.

  • Your target market. Can you define your potential customers by where they live? Their age? Their income level? Who are the buyers or purchase decision-makers? Are they individuals or will you be selling to other companies? Where are these companies located? What are their particular needs? Include all the relevant data.

  • The names of your competition, your assessment of their market share and your sense of their financial health. Compare their product or service to yours in terms of quality, price, service, warranties, image, etc.

  • The marketing advantages that give you an edge over your competitors. What separates your business from the rest? Packaging? Service? Product quality? Price? Indicate your finding here.

  • Your pricing policy. Provide data on your fixed and variable costs and other means used to arrive at your pricing.

  • Your selling policy (include credit terms). Will your salespeople work on commission, salary or a combination of the two? Will you distribute through wholesalers, to retailers or directly to consumers? What discounts will you offer? Describe your policies here.

  • Your distribution plan. How will you distribute your product or service? By mail? Through export trading companies? Direct to the consumer? Answer these questions in this segment.

  • Your advertising and promotional plan. Describe the program you have devised in detail. Which media will you use? What consumers or other businesses are you trying to reach?

  • Service and warranties. How will you handle service problems? Will you have a system to deal with complaints? How does your system compare to those of your competitors?

Land, buildings and equipment

In this section, you will describe the physical requirements of your enterprise:

  • Location. Give a description of the site you have chosen and outline why it’s suitable. Include a diagram of the layout of your plant or store. Detail the factors that went into your decision to choose this site. Is it close to your target market? Does it reflect your company’s image?

  • Land requirements. If your company needs land in order to operate, detail the information here. Include a site plan and an estimated cost of the land and the buildings, including costs for the installation of services.

  • Equipment requirements. Explain here what capital equipment and machinery your enterprise will need to get under way. Outline the cost of this equipment and from whom you are likely to purchase it. For example, is the supplier financing a possibility?

Operations

Particularly if you will be manufacturing a product, it’s essential to show lenders that you will have the full necessary control over the process. In this portion of the business plan indicate:

  • Workflow. Here you should offer diagrams (Gantt charts), where applicable, of the procedures required to manufacture your product. Also show what quality control measures you will apply.

  • Inventory control. How will you keep track of your product? Will inventory control be computerized or done manually? Describe briefly what inventory system you have set up and how it operates.

  • Supplies and materials. From whom will you be getting these? What will they cost you? How available are they? What are the terms and conditions? Give a detailed account of the answers to these questions.

  • Personnel plan. How many employees will you be hiring? Will they be unionized? If so, what are the possible repercussions? Also, briefly describe the jobs each employee will perform. Outline the salaries and benefits they will receive.

  • Operations schedule. If you have a critical path for the manufacture of your product, include it here. The critical path should indicate when you can expect to produce a set number of units of your product and should outline factors that can affect the time frame anticipated – such as rush orders or shortage of materials.

References

Your good reputation will serve you well with investors and lenders. The stronger the references you can supply, the better your case for obtaining financing will be. List:

  • Existing investors or partners.

  • Banks or other financial institutions who have lent you money in the past or with whom you have had long- standing accounts.

  • Professionals, such as accountants, lawyers or business consultants with whom you have done business.

  • Former employers who can vouch for your knowledge and integrity.

Financial plan

Your financial plan should reflect all the data you have collected as described in chapter seven. It must cover:

  • All your capital requirements and your sources of financing to date.

  • Profit and loss statements for as long as your company has been functioning.

  • Cash flow budgets showing projections for at least one year.

  • Projected income statement outlining expected sales and expenses for at least one year. Keep the estimates realistic.

  • Pro forma balance sheet showing your projected current and fixed assets and projected current and fixed liabilities.

  • Break-even calculations indicating your variable costs, your fixed costs and what you will be charging for each unit of your product or service.

Risks and problems

Outline the risks you may be facing. Include:

  • A worst-case scenario. What if the demand for your goods or services goes down? What if the number of competitors increases? What happens if your overhead costs shoot up? Explain what you would do in these circumstances. What could you save from your business if you fail?

  • Avoidance of risk. Detail your plans for steering clear of the risks you have identified.

  • Impact of risk. Describe how you intend to minimize risks you may not be able to avoid.

Your business plan should be as vital and strong as the dream you have for your company. A good plan can be a powerful tool, one that will help you determine how much money you need and set you on your way to finding it. With a well-researched, realistic business plan in hand, you can meet potential lenders and investors with confidence – and you will be a step closer to making your dream a reality.


Business Plan Guidelines

  • The maximum length of the plan is 25 (twenty) pages (1.5 times spaced) NOT INCLUDING the cover letter and appendices (which will include your financial statements and other supporting material).

  • Use font Times New Roman size 12.

  • General Outline:

    • Cover letter

    • Title Page

    • Table of Contents

    • Executive Summary

    • Background Information

    • The Industry

    • Products and/or Services

    • Management

    • Marketing

    • Operations

    • Financial Plan

    • Risks and Problems

    • References

    • References

    • Appendices (will include your financial schedules and other supporting information)


  • The references section is to cite all sources of information in APA style

  • Suggestion: Since this is to be a professional document that could be presented to lenders or investors you should have your plan “bound” as opposed to just stapled. Give some thought to an effective design for your cover page and the formatting of the report.

  • Please do not use three-ring binders.

Business Plan Presentation Outline


  1. Nature of Presentation: Executive Summary

  2. Target Audience: Investors, Partners, Lenders, Employees

  3. Presentation Outline:

    • Description of Business

      • Product/Service

      • Target Market

      • Competitive Advantage

      • Unique Selling Proposition

      • What makes the opportunity durable (4 anchors)?

    • Location Selection: Rationale (Map?)

    • Financial Projections (INCLUDE KEY FINANCIAL RATIOS and charts)

      • Sales Forecast (year one - include rationale)

      • Income Statement (Year one)

      • Cash Flow (Year one)

      • Return on Investment

    • Risk: how will you manage the risk?

    • Closing

      • Why should we lend/invest in your company?

      • Take questions from your audience


Notes: Rehearse the presentation, be focused and concise.

Presentation Time limit - max 18 minutes (normally 15 minutes) depending on number of groups

10