Create a reflection paper worth 300-350 words (your paper can exceed the 350 words if you wish). Relate your written work to the learning outcomes of Dining Room Skills and Hotel and Hospitality Servi

CHAPTER 1

VISHAKHA SOLANKI

MITT

HHS

EJ ZARZUELA

24/05/2021

The central question from this chapter is "what are the characteristics of an entrepreneur?" based on the extracts from the article, we understand that Meyer's early life contributed to being successful as a hospitality entrepreneur. From the example, we know is that while growing, he faces various experiences from art, music, food, and traveled regally related to hospitality. Despite many people telling Meyer that he could not succeed in the hospitality field, this never happened. Therefore from the first chapter, I have understood the importance of believing in myself despite the community challenges and negativity from other people; I should struggle to deliver my best. Meyer, (2006).

Another essential question for this chapter is "what are the basic skills of a hospitality entrepreneur?" some of the skills include hiring, negotiation, purchasing, budgeting, motivating, designing, pricing, servicing, hosting, cooking, manufacturing, etc. I have acknowledged that for a business to work correctly, the first should create a unique relationship with the investors, questions, suppliers, and the community. One can't start a business without engaging other parties; they are essential in advising and giving crucial insights about the unique field. Meyer, (2006).

Additionally, manufacturers and producers should always gauge their customer's feedback and thoughts when consuming the products. As the producer, one is responsible for meeting the required tastes and preferences of the customers. However, in case these tastes are not correctly delivered, one loses clients. Therefore, hospitality should ensure that services provided to customers are unique and simple to evaluate. Finally, the author explained that the significant business' philosophy should be hospitality. Therefore this ensures that each business transaction creates value.

Additionally the hospitality can be improved when other people feel they are on the same side as you. For example, when customers have a unique relationship with the company or become more loyal, a hospitality feeling is created. Therefore service delivery is not all about purchasing food and taking it but how comfortable customers feel when purchasing the products and whether they will be free to come back in the future.

Reference

Meyer, D. (2006). Setting the table: the transforming power of hospitality in business. New York: HarperCollinsPublishers.