Career Development Plan (15%) UCW Individual assignment

Rincy Paul

Relationship Manager

Intend to build a career in leading a corporate or speedy environment with committed & dedicated people, which will help me to explore myself fully and realize my potential

01/2019 - 11/2021, Kerala,India

IndusInd Bank is a leading Private Sector Bank. Achievements/Tasks

Researched current trends to identify prospective customers and determine specific needs.

Worked with clients to address and respond to client and partnership management issues.

Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.

EDUCATION

[email protected]

604-865-0851

Delta, BC, Canada

Responsible for generating and achieving monthly/quarterly forecasts and accurately predicting revenue every month

07/2016 - 12/2018, Kerala,India

Leading Private Bank

Achievements/Tasks

Built and maintained relationships with new and existing clients while providing a high level of expertise.

Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

Achieved goals for the sale of bank products and services and exceeded performance metrics for customer service.

Assisted customers with needs such as opening

accounts, depositing or transferring funds, updating account details, and signing up for new services.

01/2015 - 06/2016, Kerala,India

Online logistics support

Achievements/Tasks

Responsible for managing all matters related to timely supplier and other payments, entrepreneur's bill demand.

Interacted with the Foreign Customers & Suppliers regarding Shipments, Inward/Outward Remittance, etc

Cochin University Of Science and Technology, India

Languages

English Hindi

Full Professional Proficiency Full Proficiency

Malayalam

Native or Bilingual Proficiency

12/2011 - 12/2014, Karnataka,India

Process outsourcing Achievements/Tasks

Functionally and Administratively reporting to Team Leader, General Manager ( Operations ) for efficient and effective operations and management of team members

Develop and periodically review Policies, Programs, and Standard Operating Procedures concerning Customer Relations and services.