StudyDaddy Marketing 1. The format of the submission will be up to 2 pages, 1-inch margins, single spaces, Calibri 11 font. 2. Use APA format for in-text citation and bibliography 3. Be sure to use a framework to answer b

1. The format of the submission will be up to 2 pages, 1-inch margins, single spaces, Calibri 11 font. 2. Use APA format for in-text citation and bibliography 3. Be sure to use a framework to answer b

Margiotta Food & Wine: Customer Service through Service Robots

Assignment Questions:

1. Based on the case study, what are the opportunities and challenges associated with employing robots for customer service in a supermarket chain?

2. Based on your understanding of the case study, what do you think are some potential success factors to employ robots in customer service functions?

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