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Assessment Task 1 Monitor Work Operations
Short Answer Questions (Give some explanation on each questions)
Questions
Provide examples of what a manager would do as part of the monitoring function
Answer:
Providing examples two (2) different activities conducted by middle management
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What are three (3) benefits of a manager monitoring and adjusting operations or plans?
Answer:
What are three (3) areas or work operations that can be monitored?
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What are two (2) ways to monitor workplace operations?
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What are three (3) suggested changes you can make to products and services to improve the ‘offering’ and experience for customers?
Answer:
Suggest some actions businesses can take to implement sustainable and cost reduction activities.
Sustainable and cost reduction activities | Actions | |
1. | Reduce consumption of disposable cups and plates | |
2. | Soured of electricity/energy consumption | |
3. | Reduce paper wastage | |
4. | Reduce traveling (hint: technology) | |
5. | Recycle products |
Provide two (2) examples of legislative requirements that affect work organisations in the hospitality, tourism or travel industries.
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When delegating to staff, what can a manager do to help the process?
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10. What are three (3) things you can do to help a staff member to
prioritise their own work? (Give some examples from workplace
for example working at café)
Answer: