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Appendix 1 – Workplace Health and Safety Policy and Procedure PurposeThis policy applies to all workers at Best Event Catering.
To outline the necessary steps taken to ensure the continued safety of the work environment for all staff, contractors, visitors, participants in our events and others.
All employees and contractors, as well as [your workplace], are responsible for ensuring a healthy and safe workplace.
DefinitionsA hazard is any potentially dangerous situation within the work environment.
Incident means an event or circumstance that leads – or could have led - to unintended or unnecessary harm during a person’s participation in work with Best Event Catering.
An injury is any incident that causes harm to a person during their participation in work activities with Best Event Catering.
WHS communication and consultation means sharing information, giving workers a reasonable opportunity to express views, and taking those views into account before making decisions on health and safety matters
Duty Holders refers to any person who owes a work health and safety duty under the WHS Act including a person conducting a business or undertaking (PCBU), designer, manufacturer, importer, supplier, installer of products or plant used at work (upstream duty holders), an officer and workers.
PCBU the principal duty holder under the Work Health and Safety Act 2011 (WHS Act) is a ‘person conducting a business or undertaking’ (PCBU). This is Best Event Catering.
Officer Responsible officers are the Owners and Managers. Officers ensure engagement and leadership by officers in WHS management. This supports sustainability and improvement in WHS performance.
Workers all staff must take reasonable care for their own health and safety and take reasonable care that their actions or omissions do not adversely affect the health and safety of others
OverviewBest Event Catering recognises the importance of providing a safe and healthy environment.
Best Event Catering aspires for excellence in workplace health and safety and is committed to providing an environment which is free from risks and conducive to the productivity and efficiency needs of its staff and others.
PolicyCompliance with legislation
Best Events Catering meets the requirements of the Work Health and Safety Act 2011 and complies with all other relevant legislation, regulations, codes of practice, advisory and best practice standards as well as organisational policies and procedures.
Organisational responsibility and commitment
Best Events Catering is committed to:
Providing a safe and healthy environment for all staff and others during their participation in activities with Best Events Catering.
Providing a safe and healthy environment for all participants in our events.
Implementing effective risk management systems that are relevant and suitable for the organisation’s scope of business; promote workplace health and safety at all times; and continuously improve performance in relation to health and safety.
Encouraging active participation, cooperation and consultation with all staff and others in the promotion and development of measures to improve health and safety.
Actively responding to, recording and investigating all incidents.
Maintaining relevant policies, procedures, training, codes of conduct and systems to support and communicate effective health and safety practices throughout the organisation.
Routinely conducting checks of the work environment to assess risks, identify hazards and identify areas for improvement.
Taking immediate response to reduce the risk of identified workplace hazards.
Providing appropriate induction, training, information and updates to staff on a regular basis about workplace health and safety.
All changes to the company’s WHS Policy and Procedures are to be approved by the Operations Manager prior to adoption.
Staff responsibility
All staff including managers have a responsibility to work safely; take all reasonable care for their own health and safety; and always consider the health and safety of others who may be affected by their actions.
When staff are undertaking work from home or at an off-site location, the staff member is responsible for ensuring the environment they enter into is free from risk and occupational health and safety hazards.
In relation to events this means following the Work Health and Safety Plan and completing a Hazard Identification and Risk Assessment.
Event Safety
Event safety is paramount, and health and safety must be carefully planned.
All persons planning and organising events are to populate the Work Health and Safety Plan and completing a Hazard Identification and Risk Assessment.
Hazards are initially identified through review of available information and meeting with staff. Once the event organisation commences and there is a visit to the site, any additional hazards and risks will be added to the Hazard Identification and Risk Assessment.
Reporting
All staff, and others are required to report any identified workplace hazards and associated risks as soon as they become aware of them.
All staff, and others are required to report any incident that causes harm to a person during their participation in work and/or training activities with Best Events Catering.
Records
Appropriate records of the organisation’s risk management strategy, workplace hazards and workplace injuries will be accurately maintained at all times.
Injury management
As a first priority, first aid should be sought following a workplace injury, and the injured employee’s Supervisor/Manager notified as soon as possible. If necessary, further treatment should be arranged depending upon the severity of the injury (i.e. treatment by ambulance, taken to hospital via ambulance or consulting a doctor).
A valid Certificate of Capacity must be obtained from the Nominate Treating Doctor (NTD) specifying the injured employee’s exact injury and diagnosis, further treatment requirements and their fitness for work.
Return to work (RTW)
The Employee RTW Coordinator will notify the Insurer of the injury within 48 hours of becoming aware of the injury.
Best Events Catering is committed to helping an injured employee to RTW following a workplace injury, in a timely and safe manner by providing suitable duties.
Once suitable duties have been determined by the Employee Return to Work Coordinator and injured employee’s Supervisor/Manager, a Return to Work Plan will be developed to outline the specific duties the injured employee will perform, the hours and location of suitable duties and any medical restrictions to be applied to the injured employee’s RTW.
Once the RTW Plan is developed, a copy will be provided to the NTD, injured employee and Supervisor/Manager.
WHS performance evaluation
WHS Management System to be audited annually.
To assist with the evaluation, staff are to be provided with a questionnaire and asked to fill it out. The questionnaire should ask how they feel about the WHSMS over the previous 12 months and whether, in their experience, the key performance indicators have been met.
A yearly internal audit, carried out by one of the team leaders, should include:
A summary of WHS issues encountered by staff, clients and contractors over the year
The extent to which objectives and targets have been met
Summarise the results of the annual staff WHS questionnaire
Any recommendations for changes to be made to the WHS Policy and Procedures.
All staff should have the ability to contribute to the annual audit
Each audit should provide all staff the opportunity to contribute to the annual audit and to suggest changes to the company’s WHS Policy and Procedures.
ProceduresWorkplace health and safety inspections
Steps | Responsibility | |
| Annual workplace inspections.
| Operations Manager |
| Pre-operation workplace inspections
| Relevant manager |
| Regular workplace inspections
| All Managers. All meeting conveners. |
| Home office inspections.
| All staff |
| Control hazards
| All staff |
Identify and control hazards - Best Events Catering workplace
Steps | Responsibility | |
2.1 | Identify and control hazards.
| All staff and Operations Manager |
Hazard identification and risk assessment and control - event sites
Steps | Responsibility | |
3.1 | Review available information relevant to WHS information provided by state/territory regulator WHS information at: https://www.safeworkaustralia.gov.au/resources-and-publications/video-and-audio/fun-exciting-and-safe-whs-major-events Identify all hazards and populate the Hazard Identification and Risk Assessment in the Work Health and Safety Plan. Discuss the completed checklist with staff during a meeting. File the completed Hazard Identification and Risk Assessment. Add to the Hazard Identification and Risk Assessment following visit to the event site. All subsequent event planning will use this completed checklist and take it out to event sites for addition to as required. | Event Manager |
Workplace incidents
Steps | Responsibility | |
4.1 | Workplace incidents
| All staff Operations Manager |
Health and safety consultation and communication
Steps | Responsibility | |
5.1 | Health and safety consultation and communication will be carried out as follows:
Records of all meetings will be kept and action plans to address issues will be drawn up as required. Follow up of actions to be taken will occur through regular team meetings | Operations Manager |
Injury management and Returning to Work
Steps | Responsibility | |
6.1 | If an employee is injured during the course of their employment, a Workplace Injury and Illness Form is to be completed by the employee’s manager or the Employee RTW Coordinator and submitted to the Operations Manager within 48 hours of the injury being sustained. The Employee RTW Coordinator will notify the Insurer of the injury within 48 hours of becoming aware of the injury. If an injury or illness means that the employee will be unable to work for more than two days in a row, the RTW Coordinator is responsible for contacting the company’s Nominated Treating Doctor (NTD) to request an employee assessment. Best Events Catering is committed to helping an injured employee to RTW following a workplace injury, in a timely and safe manner by providing suitable duties. | RTW Coordinator |
The purpose of this WHS Plan is to ensure that a risk based approach is used to identify and prioritise their hazards tasks and plan actions to reduce the risk of injury or illness associated with those hazards or hazardous tasks. This includes risk assessment and control.
Roles and responsibilities
Event Managers are responsible for providing events that is, as far as reasonably practicable, safe and healthy for staff, contractors, participants and others.
Workers must take reasonable care for their own health and safety while they are at work and take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons.
Identification of hazards and risks
Hazard and risk assessment is to be undertaken as follows:
Review available information relevant to
WHS information provided by state/territory regulator
WHS information at:
https://www.safeworkaustralia.gov.au/resources-and-publications/video-and-audio/fun-exciting-and-safe-whs-major-events
Identify all hazards and populate the Hazard Identification and Risk Assessment in the Work Health and Safety Plan.
Discuss the completed checklist with staff during a meeting.
File the completed Hazard Identification and Risk Assessment.
Add to the Hazard Identification and Risk Assessment following visit to the event site.
All subsequent event planning will use this completed checklist and take it out to event sites for addition to as required.
Objectives
That events are conducted safely and there are no incidents.
Risk assessmentRisk analysis involves considering the causes and sources of risks and comprises three factors: consequence, likelihood and risk.
Consequence | What would be the outcome of the event occurring? How severe would the outcome be? |
Likelihood | What is the chance of the event/consequence happening? Has the event/consequence happened before? Is it likely to happen again? |
Risk level | The combined result of likelihood and consequence |
Analyse the level of risk by using a table to identify the severity or insignificance of the consequence:
LIKELIHOOD | CONSEQUENCE | ||||
Insignificant | Minor | Moderate | Major | Severe | |
Almost certain | VH | VH | |||
Likely | VH | ||||
possible | VH | ||||
Unlikely | |||||
Rare |
Evaluate how soon you should act to remove or control the hazard to achieve an ‘acceptable’ level of risk. Any task with a very high level of risk level is unacceptable.
Risk level | Action |
Very high | The proposed task or process activity must not proceed. Steps must be taken to lower the risk level to as low as reasonably practicable using the hierarchy of controls. |
High | The proposed task or process activity can only proceed, provided that:
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Medium | The proposed task or process can proceed, provided that:
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Low | Managed by local documented routine procedures, which must include application of the hierarchy of controls. |
Description of Event (include a detailed description of the event including who it is aimed at, the format of the day and where it will be held, as well as approximately how many event staff and participants there will be) |
List at least 4 hazards. The hazards you list must include at least one actual or foreseeable hazard from the following list:
Physical environment
Plant/equipment
Work practice
Security issue
Describe each one and include the risk rating and a suggested risk control. Identify who is responsible. Ensure the risk rating is scored as per the risk legend included with this plan.
Hazards (Actual or Foreseeable) | Description of the hazard (include enough information and examples to show that this hazard has the level of risk you are assigning) | Risk Rating | Risk Controls | Responsible |
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Note: All sections of this form are to be completed. All incidents shall be advised within 12 hours of the incident to ensure appropriate action is initiated.
Personal details | |||||||
Family name: | First name: | ||||||
Contact Phone No: | (w) | (h – if injured) | |||||
Occupation: | Gender: M F | ||||||
Staff employment status: Full-time Part-time Casual Contractor Visitor | |||||||
Division/Department: | |||||||
Incident details | |||||||
Date of incident: | Time of incident: | AM / PM | |||||
Location where incident occurred: | |||||||
Briefly describe what happened: | |||||||
This incident resulted in: Injury No injury Near miss Property damage Hazard identified | |||||||
The incident was reported to (Supervisor): Name of Supervisor: Date: _________ | |||||||
Injury/damage details | |||||||
If an injury was sustained, what part of the body was affected; or if damage to property occurred, what was damaged? | |||||||
Medical treatment | |||||||
If MEDICAL EXPENSES or LOST TIME is incurred, a Workers Compensation Claim form must be completed and forwarded to WHS Committee as soon as possible. | |||||||
Do you intend to seek medical treatment? | Yes | No | |||||
Do you intend to lodge a claim for workers compensation? | Yes | No | |||||
Has any time been lost from work? | Yes | No | |||||
If so, have you returned to work? | Yes | No | |||||
Have medical expenses been incurred/will medical expenses be incurred? | Yes | No | |||||
Uncertain at this time | |||||||
Were there witnesses? | Witness(es) contact phone number: | ||||||
Employee signature: | Date: |
If a medical certificate has been provided, please submit to the operations manager.
Describe in detail what occurred | ||||
It is the responsibility of the supervisor/line manager to complete this section in consultation with the injured staff member. | ||||
Please describe the events and contributing factors that led to the incident: | ||||
How could this be prevented from happening again? | ||||
The supervisor/line manager is to complete this section in consultation with the injured staff member and the health and safety representative (if applicable). | ||||
Suggestions to avoid recurrence of this incident/accident: | ||||
Name of health and safety representative, if consulted: | ||||
Action plan | ||||
Note: From the previous section, list the actions required to prevent this happening again. | ||||
Action to prevent recurrence | Person responsible | Action | Sign-off completed | |
Referred to line manager Placed issue on local action plan Consulted employees Advised senior manager Advised WHS Committee Feedback provided to affected person on outcome | ||||
Is rehabilitation required? Yes No | Rehabilitation consultant advised Date: | |||
Name of Supervisor: | Contact Phone Number: | |||
Signed: | Date: |
The workplace incident data for the past three months is recorded in the incident register below.
Incident | Cause | Type | Who | When | ||||||||
Slip/trip | Cables on floor | MTI | Thomas | 13/01 | ||||||||
Stress | Lifting equipment | MTI | Julie | 18/01 | ||||||||
Muscle pull | Moving bins | FAI | Greg | 30/01 | ||||||||
Bullying | Event deadline | LTI | Laszlo | 15/02 | ||||||||
Stress | Event deadline | LTI | Thomas | 17/02 | ||||||||
Slip/trip | Cables on floor | NMI | Bob | 01/04 | ||||||||
Cut | Cut finger on broken glass | FAI | Rita | 02/04 | ||||||||
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Issues Report | ||||
Hazard (by most important to least important) | Impact on the company | Urgency (High /Medium /Low) | Identified by | Reported to Committee (Date) |
Actions Report | |
Actions: (List the sequence of actions planned/completed) | Date Expected / Completed |
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WHS Representative Signature: Date:
Appendix 7 - Training Needs Chart Template Who needs training | Type of training | Name of course | Training Provider | Place of training | Cost | Length of course |
Managers | Certificate/licence General Specific Hazard Managing WHS | |||||
All staff | Certificate/licence General Specific Hazard Managing WHS | |||||
Admin Staff | Certificate/licence General Specific Hazard Managing WHS | |||||
WHS Representative | Certificate/licence General Specific Hazard Managing WHS |