Diagnosis, Intervention, & Program Management Describe the diagnosis, intervention and program management for one of the issues at your work. Submission Instructions: Your initial post should

Hi, I just wanted to share my thoughts. I didn't know how to put it all together but wanted to give you a background of my job.


Diagnosis, intervention, and program management might be applied to address an issue in a workplace setting. Let us consider the problem of low employee engagement:

Diagnosis: The first step at the office was to diagnose the problem. This involved conducting an anonymous employee survey to gauge overall job satisfaction and engagement levels. The survey might reveal that employees feel disconnected from the company’s mission and values, leading to low engagement.

Intervention: Based on the diagnosis, we developed an intervention strategy. This might involve implementing a new internal communications strategy to align employees with the company’s mission and values. For example, regular office admissions meetings could be introduced that we developed. This might involve implementing a new internal communications strategy to align employees with the company’s mission and values. For example, regular office admissions meetings could be introduced where leadership discusses the company’s strategic direction and how each team’s work contributes to the overall mission.

Program Management: Effective program management is crucial to successfully implement the intervention. This set clear goals for the new communications strategy (e.g., increase in employee engagement scores), establishing a timeline for when the team meetings will be rolled out, and determining how success will be measured (e.g., through follow-up surveys or feedback sessions).

It is also important to note that these steps should be part of a continuous improvement process, with regular reviews and adjustments as needed.


** I work in my university's admissions department, and I think the topic of low employee engagement above is accurate. We are always dealing with other departments not all wanting to help. I think its important when all departments come together to make things happen and flow properly. I had an old boss that told us always team work makes the dream work and I have always believed in that.