Part 1 Review the 6 key elements of a learning organization (Ch. 11 of Strategic Management by Dess). Inspiring and Motivating People with the Organization's PurposeEmpowering Employees at All LevelsA

12

Target Company Analysis

Target Company Analysis

Company Chosen: Target

For this course, I have selected Target Corporation as the company. Target Corporation is among the leading retail companies that run department stores and hypermarkets in the United States of America. The company’s website address is https://www.target.com.

What are 3-5 entrepreneurial strengths of the company?

Target has certain entrepreneurial strengths that play an important role in its market operations. First of all, Target has a clearly defined brand, and it is known for offering a broad assortment of products and services of good quality and reasonable prices. Secondly, the company has applied and succeeded in novel retail concepts, such as merging its offline and online presence 9Bourg et al., 2023). Thirdly, Target has an efficient supply chain management department that manages its inventory and supply chain, hence improving its functionality. Last of all, the focus on sustainability and social responsibility enhances the company's brand and ensures the loyalty of its customers.

What are the significant elements of the company's approach to entrepreneurship and value creation?

The concept of entrepreneurship and value creation at Target entails customer-focused innovation and operations excellence. Some of these are the efficiency in operation and the quality of service through the application of technology, including omnichannel shopping. The company also has private label brands, which provide it with an opportunity to have unique products that set it apart from its counterparts while at the same time enjoying more significant margins. Also, the strong emphasis on corporate social responsibilities such as sustainability and community involvement creates significant value for the Target brand and helps to increase its customer base.

What is one action the company could take to increase its entrepreneurial value creation?

To strengthen its value creation from an entrepreneurial perspective, Target should consider boosting its digital and AI expertise. Target could employ artificial intelligence and machine learning to analyze customer information and enhance their shopping experiences (Daqar & Smoudy, 2019). This would not only increase the level of satisfaction of the customers but also would increase sales and customer retention. Moreover, it would be relevant to implement enhanced predictive analysis to improve inventory control and decrease expenditures, which would lead to even higher revenues and market leadership for the company.

Porter’s five forces

1 Threat of New Entrants: Medium

  • Justification: The threat is medium due to factors like high capital intensity and an existing customer loyalty base, but increasing trends in e-commerce and low entry barriers to the digital terrain open doors to new entrants in the market (Huria, 2019).

2 Bargaining Power of Suppliers: Medium

  • Justification: Target's bargaining power is moderate because the company is large and can negotiate with suppliers to establish good terms. However, the use of multiple suppliers and the risk of supply chain breakdown can also balance this power.

Bargaining Power of Buyers: High

  • Justification: The bargaining power of buyers is relatively high because of the many other retail stores available and the ability to easily compare prices and products, which puts pressure on Target to offer competitive prices and good value (Leider & Lovejoy, 2016).

3 Threat of Substitutes: Medium

  • Justification: The threat is moderate as consumers can readily shift to other retail outlets or even conveniently access similar products online. Nonetheless, such a threat is somewhat offset by Target’s product differentiation and customer loyalty.

4 Industry Rivalry: High

  • Justification: The high industry rivalry results from the fierce competition from domestic players and global competitors, frequent price reductions, and the need to introduce new products constantly. Target has stiff competition from other prevalent retail stores such as Walmart and Amazon.

5 Complementors: Medium

  • Justification: Technology partners, suppliers, and logistics providers are complementary and contribute to Target's business activities. However, their impact is not as strong as that of competitive forces (Hofmann & Osterwalder, 2017). The complementors assist in expanding Target's service portfolio but do not shift the competitive balance considerably.

  • Well-known for quality and affordability, enhancing customer loyalty (Lina, 2022).

  • Advanced integration of online and in-store shopping experiences.

  • Robust logistics and inventory management.

  • Successful private-label brands that offer unique items and higher margins.

  • Focuses on environmental and social responsibility, strengthening brand image.

Summary of Target:

Target is a major retail chain offering a wide variety of products, including groceries, electronics, and home goods.

Operates over 1,900 stores across the United States.

Uses advanced technology to enhance shopping experiences and streamline operations.

Features exclusive brands like Goodfellow & Co. and Up & Up.

Committed to sustainability and community involvement.

Strengths:

  • Well-known for quality and affordability, enhancing customer loyalty (Lina, 2022).

  • Advanced integration of online and in-store shopping experiences.

  • Robust logistics and inventory management.

  • Successful private-label brands that offer unique items and higher margins.

  • Focuses on environmental and social responsibility, strengthening brand image.

Weaknesses:

  • Faces intense competition from other retail giants and e-commerce platforms (Taher, 2021).

  • Vulnerable to global supply chain issues that can impact inventory and operations.

  • While known for affordability, rising costs could affect pricing strategy and profit margins.

  • Ongoing need to continually adapt to rapidly changing technology and consumer preferences.

  • Occasionally faces criticism related to labor practices or environmental impact despite efforts to address these concerns.

Economic Value

  • Expanding into e-commerce and improving online platforms can lead to higher sales and increased revenue.

  • Offering premium, eco-friendly, and health-focused products can generate higher profit margins.

  • Targeting underserved demographics can open new market segments and increase overall market share.

  • Implementing advanced technology can streamline operations, reducing costs and improving efficiency (Fong et al., 2016).

  • Enhancing sustainability and community engagement can foster greater customer loyalty and repeat business.

  • Leveraging AI and data analytics can optimize inventory management and enhance decision-making, improving overall operational performance.

Social Value

  • Supporting underserved demographics can strengthen community ties and foster goodwill.

  • Investing in eco-friendly practices contributes to environmental protection and promotes social responsibility.

  • Offering health-focused products supports consumer well-being and promotes healthier lifestyles.

  • Expanding operations and market reach can create new job opportunities in local communities.

  • Providing resources and programs related to sustainability or health can educate and empower communities.

  • Targeting diverse consumer groups and promoting inclusivity can enhance social equity and representation.

Environmental Value

  • Expanding eco-friendly product lines reduces environmental impact and supports sustainability.

  • Implementing more efficient waste management and recycling practices minimizes environmental footprint.

  • Upgrading to energy-efficient technologies and renewable energy sources lowers carbon emissions (Rahman et al., 2022).

  • Enhancing supply chain sustainability through ethical sourcing and reduced transportation emissions benefits the environment.

  • Achieving environmental certifications can validate and promote the company’s commitment to environmental stewardship.

Recommendations

  • Expanding Eco-Friendly Product Lines

  • Leverages Target’s established brand reputation to promote new sustainable products, enhancing market presence.

  • Utilizes Target’s exclusive private-label brands to introduce unique eco-friendly offerings, setting it apart from competitors (Li & Cristina Mincic, 2020).

  • Builds on Target’s longstanding commitment to sustainability, which creates a distinctive competitive edge difficult for others to quickly replicate.

  • Reduces reliance on traditional supply chains by incorporating local and sustainable sourcing, mitigating potential disruptions.

  • Capitalizes on increasing consumer preference for eco-friendly products, tapping into a growing market trend.

  • Supporting underserved demographics can strengthen community ties and foster goodwill.

  • Investing in eco-friendly practices contributes to environmental protection and promotes social responsibility.

  • Offering health-focused products supports consumer well-being and promotes healthier lifestyles.

  • Expanding operations and market reach can create new job opportunities in local communities.

  • Providing resources and programs related to sustainability or health can educate and empower communities.

  • Targeting diverse consumer groups and promoting inclusivity can enhance social equity and representation.

Expand Target into India.

  • Market Size: Large and growing consumer base

  • Economic Growth: Rapidly expanding middle class (Anstey, 2023).

  • Urbanization: Increasing urban development

  • Retail Potential: Significant opportunities in retail sector

  • Challenges: Complex regulatory environment and competitive market

Rationale

  • India’s substantial and growing consumer base offers significant opportunities for retail growth (Kumar, et al.,).

  • Increasing disposable incomes and demand for modern retail experiences align with Target’s offerings.

  • Lower operational and labor costs provide a competitive advantage.

  • Expanding urban areas create favorable conditions for new retail locations.

  • Phased approach with local adaptation ensures effective market penetration and reduces risk.

Elements based on Target:

Industry Rivalry

  • Intense competition from domestic and international retailers.

  • Increasing number of players in both organized and unorganized retail sectors (Jerath et al., 2016).

  • Aggressive pricing strategies and frequent promotions.

  • Continuous demand for innovation in product offerings and services.

  • Established brands like Reliance and Walmart have strong customer bases.

Demand Conditions

  • Over 1.4 billion people with diverse consumer needs.

  • Rising disposable income and purchasing power.

  • Rapid growth in urban areas increasing retail demand.

  • Shift towards modern retail formats and international brands.

  • Increasing expenditure on lifestyle and convenience products.

Related and Supporting Industries

  • Expanding network of logistics and distribution companies.

  • Growing number of local suppliers for diverse products.

  • Advancements in technology supporting retail operations.

  • Improving access to financial services for retail transactions.

  • Ongoing improvements in infrastructure, though regional disparities exist.

Factor Endowments

  • Large, cost-effective workforce available for retail operations.

  • Access to various raw materials and resources for products.

  • Varied skill levels; need for investment in training and development (Rodriguez & Walters, 2017).

  • Enhancing infrastructure, but still facing challenges in some areas.

  • Lower operational and labor costs compared to Western markets.


References

Bourg, L., Chatzidimitris, T., Chatzigiannakis, I., Gavalas, D., Giannakopoulou, K., Kasapakis, V., ... & Zaroliagis, C. (2023). Enhancing shopping experiences in smart retailing. Journal of Ambient Intelligence and Humanized Computing, 1-19.

Daqar, M. A. A., & Smoudy, A. K. (2019). The role of artificial intelligence on enhancing customer experience. International Review of Management and Marketing9(4), 22.

Hofmann, E., & Osterwalder, F. (2017). Third-party logistics providers in the digital age: towards a new competitive arena?. Logistics1(2), 9.

Huria, A. (2019). Facilitating Trade and Logistics for E-Commerce: Building Blocks, Challenges, and Ways Forward. World Bank.

Leider, S., & Lovejoy, W. S. (2016). Bargaining in supply chains. Management Science62(10), 3039-3058.