"FOR NJOSH ONLY"

LEADERSHIP CASE STUDY WRITE UP

GRADING OUTLINE

Instructions:

• Write your own response paper of four to six pages on an assigned case study. The reference page with at least four references at the end is not included in the page count.

• Be specific and provide good solutions, noting leadership styles, theories and models, and justification verified by references.

• Do your own work.

• Use these headings: Analysis of the Problem, Assumptions and Limitations, Leadership Styles and Powers, Possible Leadership Solutions, My Leadership Solution, Justifications.

• The paper should be double spaced with one inch margins all around using APA style and a 12 point Times New Roman or Arial style font.

• Do not use a title page Use this as your title page. Cut and paste as first page.

• Use this heading style in the upper right hand corner of the first page. (Single space heading only)

HEADING: Your Name

Date

TEC 5103 Leadership

Case Study#

Analysis of the Problem:

Here is a small company that is located in northeast. This small company contain one leader and five employees. Every one of those employees has a duty and every duty has to be done in specific time to start the next step. If any step does not go with right pace, that will be reflected negatively in the final output. For example, Fred has been working for sixteen years in an electronic field, Bill has a degree and working in the field for one year, Morgan does not have background that related to his work but he has

This paper will discuss problem that small manufacturing faces. Here is a small company contain leader in charge of five employees. This small manufacturing has a goal to make 80 computer frame per day with no more than 5% not meeting the quality standards. They had been meeting this goal for years. However, in the last months, they found them self are not able to make more than 62 computer frame and 15 % of the 62 do not pass the quality standard. To understand the problem this company has co- workers and everyone has a task. Any one is not doing well that will be reflected in the final output. Every step depend in the previous step. Fred is responsible for collecting the hard drivers. Bill makes the CD- ROM driver. Julie job’s is to make final assembly. Sherry is responsible to assemble the motherboards. Morgan do the final task before shipping the item to test them t. Those five should work like a team whereas they don’t and this the first problem.

To understand the situation we better understand the employee behavior and job. Fred and sherry has knowledge and experience. Fred has been working in the field for 16 years which is good but because of that he started practice his expert power. Sherry has a degree and she has a good reputation for doing her work, which is assembly the mother board. Bill, has experience for one year in the company. He finished his job but he does not follow the company roles and he thinks that is ok as far as complete his job. Julie, she is in charge to make the final assemply. Her sister is the wife for the company owner. Her co- worker is became angry because of that. They think this will affect them negtivlly espcialy when she get the bonus. She spend several hours to talk with Morgan. Morgan does not have any experience exept the course he took in the company and he is doing the final job before test the products.

the employee is blaming each other for the the delay. Julie blame Fred that he work with slow pace. Fred reply that he is receving dammege material that needs to fixed instead of waiting for another one. He said also Julie spends hours per day to talk with Morgan. He mention also the tardeness of Morgan and Bill taking advanteges of lunch time. He stated also the off days Morgan take and the bonus the bonus that Julie recive. This is the situation.

The problem is cpilited in two part. First part is related to the molarity that employees have. Some employees does not respect the roles and they makes external group with oaut engaging others. Because of the sixteen years experiences Fred has, he does his work without letting the supervoisur know about the broken material he receives. Employees became angry from each other because they feel that no fair. The second part is related to the material Fred receives. He fixes the material before using them but this is not his job. Finaly, I would say the problem is that there is no good communication between the entire team and there is technical problems.

Co- Worker conflict and ethical issues is a big aspect of the failure. Some employees take advanteges of time. They came late and spend 2 hours in lunch break. Morgan and Julie spend 2 hours to talk in the morning. In addition, there is a group of three just talk to each other without engaging the others. Furthermore, employees feel angry because Julie take bonus in her salary and the off days Morgan takes. I can sumorize this in tow point. Frist employees are not suticfied because they feel there is no fair. Second, they have personal goal not team goal. This is about the employees.

The other problem is related to the quality of product they use. Fred says he reciev poor quality or dammeg item that need to be fixed before using them.

Assumptions and Limitations

As a supervisor, you should understand every thing your people do and also you should be sure that every thing is going in the right way. It is clear this situation has kind of conflict between the employees and that is reflected in the final work. There is in unacceptable falouir in the computers you produce. In addition the quantity of computer we make is not meeting our goal, which is 80 instead of the 62 we make at this time. We can refer that for many factors the employees are not saticfied and they are not comfortable for working togathers. They have personal goal wich is not good for a team. They should have the same goal and work as team to make it. Some are taking advateges of time and do not recpect the policy. As supervisor, you have the athourty to fix the problem. You can make strick roles every one should follow it. Some became late and they think it is not a problem if they get the work done. However, it is not neccessory. They just need to come on time. Fred has 16 years of experinces that make him do his work in personal way. Finally, this team is working indvedually but they need to work as a team.

Leadership Styles and Powers

We can notice that those employees working freely. Some became late and some are wasting the time by making irrlelvant conversation. The demqrtic leadership styles appear here. However it does not work because some of the emplyees lack of the ethic. They do not respect the company policy. Fred, who has been working in the field for siteen years, is practicing Expert Power. Julie is a sister of owner’s wife and some think she is using Referend Powers. The company gave her bonus and this is Reword Power. So far the company does not use the legetmant Power.

Possible Leadership Solutions

This problem can be solved by two options. First, it is clear that sme of the employees lack for traning such as Mrgan who does not have any experience related to his job. Julie started to work with company in the last six month and the problem started a few months later. Bill is taking advantegs of time. We can fire this group. However, we do not grantee that the problem is going to be solved. The second option is that we can work in the employees we have and fix their problem. For example, Morgan does not have experience and knowledge that related to the work. We can give him intensive courses to help him doing his job accurately. Bill does not follow the roles. We will put strict roles afor every one and fire any one who does not respect it. Employees do not communicate very will. We can improve the relationship between them by making fun environment and everyone should participate. We also can make casual meeting every week. About the poor qulity Fred recives he does not have to fix it. It is easy change the company that send this poor items.

References

. () Journal of experimental social psychology.Orlando, Fla. : Academic Press